Jump to content

VSS Error on the Windows 2008 Server running Terminal Services

Guest Artunc

By Guest Artunc
in Windows 2003 Server

 Share

Recommended Posts

Guest Artunc

Guest Artunc

Posted
Posted

Please let me know if anyone experienced below VSS error or can help

troubleshooting it.. Thank you in advance...

 

 

EVENT # 9397

EVENT LOG Application

EVENT TYPE Error

SOURCE VSS

EVENT ID 8193

COMPUTERNAME MYTSSERVER

TIME 8/1/2008 11:29:13 AM

MESSAGE Volume Shadow Copy Service error: Unexpected error calling routine

ConvertStringSidToSid. hr = 0x80070539.

Operation:

OnIdentify event

Gathering Writer Data

Context:

Execution Context: Shadow Copy Optimization Writer

Writer Class Id: 4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f

Writer Name: Shadow Copy Optimization Writer

Writer Instance ID: 0a211db5-6f6c-4349-bab9-5b9520829066

 

BINARY DATA 0000: 2D 20 43 6F 64 65 3A 20 53 45 43 53 45 43 52 43

0010: 30 30 30 30 30 38 38 32 2D 20 43 61 6C 6C 3A 20

0020: 53 45 43 53 45 43 52 43 30 30 30 30 30 38 37 35

0030: 2D 20 50 49 44 3A 20 20 30 30 30 30 34 36 32 38

0040: 2D 20 54 49 44 3A 20 20 30 30 30 30 36 30 33 32

0050: 2D 20 43 4D 44 3A 20 20 43 3A 5C 57 69 6E 64 6F

0060: 77 73 5C 73 79 73 74 65 6D 33 32 5C 76 73 73 76

0070: 63 2E 65 78 65 20 20 20 2D 20 55 73 65 72 3A 20

0080: 4E 54 20 41 55 54 48 4F 52 49 54 59 5C 53 59 53

0090: 54 45 4D 20 20 20 20 20 2D 20 53 69 64 3A 20 20

00A0: 53 2D 31 2D 35 2D 31 38

  • Replies 15
  • Created
  • Last Reply

Popular Days

Popular Days

Guest Meinolf Weber

Guest Meinolf Weber

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

Hello Artunc,

 

Have a look on this one:

http://www.petri.co.il/windows-server-2008-backup-bug-for-israeli-administrators.htm

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> Please let me know if anyone experienced below VSS error or can help

> troubleshooting it.. Thank you in advance...

>

> EVENT # 9397

> EVENT LOG Application

> EVENT TYPE Error

> SOURCE VSS

> EVENT ID 8193

> COMPUTERNAME MYTSSERVER

> TIME 8/1/2008 11:29:13 AM

> MESSAGE Volume Shadow Copy Service error: Unexpected error calling

> routine

> ConvertStringSidToSid. hr = 0x80070539.

> Operation:

> OnIdentify event

> Gathering Writer Data

> Context:

> Execution Context: Shadow Copy Optimization Writer

> Writer Class Id: 4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f

> Writer Name: Shadow Copy Optimization Writer

> Writer Instance ID: 0a211db5-6f6c-4349-bab9-5b9520829066

> BINARY DATA 0000: 2D 20 43 6F 64 65 3A 20 53 45 43 53 45 43 52 43

> 0010: 30 30 30 30 30 38 38 32 2D 20 43 61 6C 6C 3A 20 0020: 53 45 43

> 53 45 43 52 43 30 30 30 30 30 38 37 35 0030: 2D 20 50 49 44 3A 20 20

> 30 30 30 30 34 36 32 38 0040: 2D 20 54 49 44 3A 20 20 30 30 30 30 36

> 30 33 32 0050: 2D 20 43 4D 44 3A 20 20 43 3A 5C 57 69 6E 64 6F 0060:

> 77 73 5C 73 79 73 74 65 6D 33 32 5C 76 73 73 76 0070: 63 2E 65 78 65

> 20 20 20 2D 20 55 73 65 72 3A 20 0080: 4E 54 20 41 55 54 48 4F 52 49

> 54 59 5C 53 59 53 0090: 54 45 4D 20 20 20 20 20 2D 20 53 69 64 3A 20

> 20 00A0: 53 2D 31 2D 35 2D 31 38

>

Guest Artunc

Guest Artunc

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

 

Thank you for your reply but I'm not sure if the error I'm getting is the

same as the one in the link.

 

"Meinolf Weber" wrote:

> Hello Artunc,

>

> Have a look on this one:

> http://www.petri.co.il/windows-server-2008-backup-bug-for-israeli-administrators.htm

>

> Best regards

>

> Meinolf Weber

> Disclaimer: This posting is provided "AS IS" with no warranties, and confers

> no rights.

> ** Please do NOT email, only reply to Newsgroups

> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>

> > Please let me know if anyone experienced below VSS error or can help

> > troubleshooting it.. Thank you in advance...

> >

> > EVENT # 9397

> > EVENT LOG Application

> > EVENT TYPE Error

> > SOURCE VSS

> > EVENT ID 8193

> > COMPUTERNAME MYTSSERVER

> > TIME 8/1/2008 11:29:13 AM

> > MESSAGE Volume Shadow Copy Service error: Unexpected error calling

> > routine

> > ConvertStringSidToSid. hr = 0x80070539.

> > Operation:

> > OnIdentify event

> > Gathering Writer Data

> > Context:

> > Execution Context: Shadow Copy Optimization Writer

> > Writer Class Id: 4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f

> > Writer Name: Shadow Copy Optimization Writer

> > Writer Instance ID: 0a211db5-6f6c-4349-bab9-5b9520829066

> > BINARY DATA 0000: 2D 20 43 6F 64 65 3A 20 53 45 43 53 45 43 52 43

> > 0010: 30 30 30 30 30 38 38 32 2D 20 43 61 6C 6C 3A 20 0020: 53 45 43

> > 53 45 43 52 43 30 30 30 30 30 38 37 35 0030: 2D 20 50 49 44 3A 20 20

> > 30 30 30 30 34 36 32 38 0040: 2D 20 54 49 44 3A 20 20 30 30 30 30 36

> > 30 33 32 0050: 2D 20 43 4D 44 3A 20 20 43 3A 5C 57 69 6E 64 6F 0060:

> > 77 73 5C 73 79 73 74 65 6D 33 32 5C 76 73 73 76 0070: 63 2E 65 78 65

> > 20 20 20 2D 20 55 73 65 72 3A 20 0080: 4E 54 20 41 55 54 48 4F 52 49

> > 54 59 5C 53 59 53 0090: 54 45 4D 20 20 20 20 20 2D 20 53 69 64 3A 20

> > 20 00A0: 53 2D 31 2D 35 2D 31 38

> >

>

>

>

Guest Ace Fekay [MVP]

Guest Ace Fekay [MVP]

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

In news:961FBFAA-0414-4D58-A1D1-81C53E8536C3@microsoft.com,

Artunc <Artunc@discussions.microsoft.com> typed:

> Thank you for your reply but I'm not sure if the error I'm getting is

> the same as the one in the link.

 

Curious, was this machine every cloned? If so, it could be the cause of the

problem. I've seen it once before.

Is the server an SQL server?

Firewall on it?

Antivirus on it?

Did you try to restart the service?

 

I can't really find anything on EventID 9397, Source=VSS, especially with

the error given. It seems like a pretty new error, but for what it's worth,

the following are the steps to fix the Windows 2003 VSS Subscriber that was

caused by using NewSID. This was from a Microsoft engineer from another

post. I did not save his name, unfortunately.

 

________________

Fix the VSS subscriber:

 

The exact cause and nature of this corruption is not always known as some

cases have been caused by running the 32-bit NewSID tool (from Sysinternal)

on an x64 version of Windows Server 2003.

 

The COM+ subscription information for VSS writers, stored in the registry

under the following key is corrupted.

HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

 

The exact cause and nature of this corruption is not always known as some

cases have been caused by running the 32-bit NewSID tool (from Sysinternal)

on an x64 version of Windows Server 2003.

 

Steps to fix it!

 

1. Export the contents of the HKLM\Software\Microsoft\EventSystem key to a

..registry file (as a backup).

 

2. Delete the following key (Just delete the Subscriptions subkey; leave the

EventClasses key.)

HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

>

3. Restart the server.

 

4. Run the "VSSADMIN LIST WRITERS" command. This causes the VSS to

initialize and rebuild the writers in the following key:

HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

__________

 

--

Regards,

Ace

 

This posting is provided "AS-IS" with no warranties or guarantees and

confers no rights.

 

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,

MVP Microsoft MVP - Directory Services

Microsoft Certified Trainer

 

For urgent issues, you may want to contact Microsoft PSS directly. Please

check http://support.microsoft.com for regional support phone numbers.

 

Infinite Diversities in Infinite Combinations

  • 2 weeks later...
Guest Artunc

Guest Artunc

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

 

Thank you for your reply...

> Curious, was this machine every cloned? If so, it could be the cause of the

> problem. I've seen it once before.

 

No it wasn't.

> Is the server an SQL server?

 

No it is a Terminal Services Server.

> Firewall on it?

 

Yes Windows Firewall is enabled.

> Antivirus on it?

 

MS FCS Installed but its service is disabled.

> Did you try to restart the service?

 

Do you mean VSS? Yes, also restarted the server a few times.

>

> I can't really find anything on EventID 9397, Source=VSS, especially with

> the error given. It seems like a pretty new error, but for what it's worth,

> the following are the steps to fix the Windows 2003 VSS Subscriber that was

> caused by using NewSID. This was from a Microsoft engineer from another

> post. I did not save his name, unfortunately.

>

> ________________

> Fix the VSS subscriber:

>

> The exact cause and nature of this corruption is not always known as some

> cases have been caused by running the 32-bit NewSID tool (from Sysinternal)

> on an x64 version of Windows Server 2003.

>

> The COM+ subscription information for VSS writers, stored in the registry

> under the following key is corrupted.

> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

>

> The exact cause and nature of this corruption is not always known as some

> cases have been caused by running the 32-bit NewSID tool (from Sysinternal)

> on an x64 version of Windows Server 2003.

>

> Steps to fix it!

>

> 1. Export the contents of the HKLM\Software\Microsoft\EventSystem key to a

> ..registry file (as a backup).

>

> 2. Delete the following key (Just delete the Subscriptions subkey; leave the

> EventClasses key.)

> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

> >

> 3. Restart the server.

>

> 4. Run the "VSSADMIN LIST WRITERS" command. This causes the VSS to

> initialize and rebuild the writers in the following key:

> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

> __________

>

> --

> Regards,

> Ace

>

> This posting is provided "AS-IS" with no warranties or guarantees and

> confers no rights.

>

> Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,

> MVP Microsoft MVP - Directory Services

> Microsoft Certified Trainer

>

> For urgent issues, you may want to contact Microsoft PSS directly. Please

> check http://support.microsoft.com for regional support phone numbers.

>

> Infinite Diversities in Infinite Combinations

>

>

>

Guest Ace Fekay [MVP Direcrtory Services]

Guest Ace Fekay [MVP Direcrtory Services]

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

 

"Artunc" <artunc_u2@hotmail.com> wrote in message

news:BFE9099B-5B93-407B-A1CE-0B7965A6628D@microsoft.com...

>

> Thank you for your reply...

>

>> Curious, was this machine every cloned? If so, it could be the cause of

>> the

>> problem. I've seen it once before.

>

> No it wasn't.

>

>> Is the server an SQL server?

>

> No it is a Terminal Services Server.

>

>> Firewall on it?

>

> Yes Windows Firewall is enabled.

>

>> Antivirus on it?

>

> MS FCS Installed but its service is disabled.

>

>> Did you try to restart the service?

>

> Do you mean VSS? Yes, also restarted the server a few times.

>

 

Were you able to follow those steps I provided to reset the VSS?

 

Ace

Guest Artunc

Guest Artunc

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

The instructions are for Windows 2003 Server but this is a 64bit Windows 2008

Server.

 

Are they the same for both versions of Windows?

 

Thanks...

 

"Ace Fekay [MVP Direcrtory Services]" wrote:

>

> "Artunc" <artunc_u2@hotmail.com> wrote in message

> news:BFE9099B-5B93-407B-A1CE-0B7965A6628D@microsoft.com...

> >

> > Thank you for your reply...

> >

> >> Curious, was this machine every cloned? If so, it could be the cause of

> >> the

> >> problem. I've seen it once before.

> >

> > No it wasn't.

> >

> >> Is the server an SQL server?

> >

> > No it is a Terminal Services Server.

> >

> >> Firewall on it?

> >

> > Yes Windows Firewall is enabled.

> >

> >> Antivirus on it?

> >

> > MS FCS Installed but its service is disabled.

> >

> >> Did you try to restart the service?

> >

> > Do you mean VSS? Yes, also restarted the server a few times.

> >

>

> Were you able to follow those steps I provided to reset the VSS?

>

> Ace

>

Guest Ace Fekay [MVP Direcrtory Services]

Guest Ace Fekay [MVP Direcrtory Services]

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

 

"Artunc" <artunc_u2@hotmail.com> wrote in message

news:26DB27E3-2806-4730-89E4-3568684C2AC5@microsoft.com...

> The instructions are for Windows 2003 Server but this is a 64bit Windows

> 2008

> Server.

>

> Are they the same for both versions of Windows?

>

> Thanks...

 

 

As far as I know, VSS is VSS, and works and runs the same no matter if 32 or

64 bit.

 

Ace

  • 4 weeks later...
Guest TSCAD

Guest TSCAD

Posted
Posted

RE: VSS Error on the Windows 2008 Server running Terminal Services

 

I'm getting the exact same error on a Server 08 x64 machine. The only thing

that I can tie with it is that the errors occur only during a backup via

windows server backup. I wish I knew how to solve it!

 

Volume Shadow Copy Service error: Unexpected error calling routine

ConvertStringSidToSid. hr = 0x80070539.

 

Operation:

OnIdentify event

Gathering Writer Data

 

Context:

Execution Context: Shadow Copy Optimization Writer

Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

Writer Name: Shadow Copy Optimization Writer

Writer Instance ID: {ce88fbb8-f855-4aab-9cec-e65455604813}

Guest Ace Fekay [MVP Direcrtory Services]

Guest Ace Fekay [MVP Direcrtory Services]

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

In news:225D7C76-8D2C-40D4-B496-80BF7ACE9E42@microsoft.com,

TSCAD <TSCAD@discussions.microsoft.com> requesting assistance, typed the

following:

> I'm getting the exact same error on a Server 08 x64 machine. The

> only thing that I can tie with it is that the errors occur only

> during a backup via windows server backup. I wish I knew how to

> solve it!

>

> Volume Shadow Copy Service error: Unexpected error calling routine

> ConvertStringSidToSid. hr = 0x80070539.

>

> Operation:

> OnIdentify event

> Gathering Writer Data

>

> Context:

> Execution Context: Shadow Copy Optimization Writer

> Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

> Writer Name: Shadow Copy Optimization Writer

> Writer Instance ID: {ce88fbb8-f855-4aab-9cec-e65455604813}

 

 

I guess my suggestions to fix it didn't help?

 

--�

Regards,

Ace

 

This posting is provided "AS-IS" with no warranties or guarantees and

confers no rights.

 

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,

MVP Microsoft MVP - Directory Services

Microsoft Certified Trainer

 

For urgent issues, you may want to contact Microsoft PSS directly.

Please check http://support.microsoft.com for regional support phone

numbers.

 

Infinite Diversities in Infinite Combinations

Guest TSCAD

Guest TSCAD

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

 

 

"Ace Fekay [MVP Direcrtory Services]" wrote:

> In news:225D7C76-8D2C-40D4-B496-80BF7ACE9E42@microsoft.com,

> TSCAD <TSCAD@discussions.microsoft.com> requesting assistance, typed the

> following:

> > I'm getting the exact same error on a Server 08 x64 machine. The

> > only thing that I can tie with it is that the errors occur only

> > during a backup via windows server backup. I wish I knew how to

> > solve it!

> >

> > Volume Shadow Copy Service error: Unexpected error calling routine

> > ConvertStringSidToSid. hr = 0x80070539.

> >

> > Operation:

> > OnIdentify event

> > Gathering Writer Data

> >

> > Context:

> > Execution Context: Shadow Copy Optimization Writer

> > Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

> > Writer Name: Shadow Copy Optimization Writer

> > Writer Instance ID: {ce88fbb8-f855-4aab-9cec-e65455604813}

>

>

> I guess my suggestions to fix it didn't help?

>

> --�

> Regards,

> Ace

>

> This posting is provided "AS-IS" with no warranties or guarantees and

> confers no rights.

>

> Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,

> MVP Microsoft MVP - Directory Services

> Microsoft Certified Trainer

>

> For urgent issues, you may want to contact Microsoft PSS directly.

> Please check http://support.microsoft.com for regional support phone

> numbers.

>

> Infinite Diversities in Infinite Combinations

>

 

Ace,

 

Thanks for checking in on me and I apologize for not mentioning that I did

try what you suggested. When I removed the one key that you suggested and

attempted to re-boot the machine wouldn't shut down. I had to physically

turn it off and then back on. When the machine re-booted I ran the command

as recommended and all passed with "No Errors". I attempted a Backup (which

by the way has always been successful) and received the same error. Upon

checking the registry the subscriptions key no longer exists. I deleted it,

and it never re-created it.

 

Thanks again for your help. Any more suggestions would be greatly

appreciated!

Guest Ace Fekay [MVP Direcrtory Services]

Guest Ace Fekay [MVP Direcrtory Services]

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

In news:8D800B75-DE0C-444B-A343-F0C3554B5A8D@microsoft.com,

TSCAD <TSCAD@discussions.microsoft.com> requesting assistance, typed the

following:

>

> Ace,

>

> Thanks for checking in on me and I apologize for not mentioning that

> I did try what you suggested. When I removed the one key that you

> suggested and attempted to re-boot the machine wouldn't shut down. I

> had to physically turn it off and then back on. When the machine

> re-booted I ran the command as recommended and all passed with "No

> Errors". I attempted a Backup (which by the way has always been

> successful) and received the same error. Upon checking the registry

> the subscriptions key no longer exists. I deleted it, and it never

> re-created it.

>

> Thanks again for your help. Any more suggestions would be greatly

> appreciated!

 

 

I assume this machine was not cloned without being sysprepped.

 

Any services disabled?

Antimail : Don't disable system services! (unless you REALLY know ...):

http://blogs.msdn.com/adioltean/archive/2004/12/26/332540.aspx

 

What EventIDs are being generated?

It could also be simply a driver issue. Was anything updated recently?

 

Is the volume you are trying to backup an OEM created volume? Not sure if it

will apply, but take a look at the following link:

http://social.technet.microsoft.com/forums/en-US/winservergen/thread/f5e53544-3a00-4863-a5bf-594b3310c4f2/

 

I know it doesn't apply to your case, but there's a hotfix for Windows 2003

VSS. There may be one not publicly released for 2008.

http://support.microsoft.com/kb/833167

 

Sorry I can't think of anything else. Possibly get Microsoft PSS involved.

If you do, I would be curious of the cause and resolution they provide.

 

Ace

Guest TSCAD

Guest TSCAD

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

 

 

"Ace Fekay [MVP Direcrtory Services]" wrote:

> In news:8D800B75-DE0C-444B-A343-F0C3554B5A8D@microsoft.com,

> TSCAD <TSCAD@discussions.microsoft.com> requesting assistance, typed the

> following:

> >

> > Ace,

> >

> > Thanks for checking in on me and I apologize for not mentioning that

> > I did try what you suggested. When I removed the one key that you

> > suggested and attempted to re-boot the machine wouldn't shut down. I

> > had to physically turn it off and then back on. When the machine

> > re-booted I ran the command as recommended and all passed with "No

> > Errors". I attempted a Backup (which by the way has always been

> > successful) and received the same error. Upon checking the registry

> > the subscriptions key no longer exists. I deleted it, and it never

> > re-created it.

> >

> > Thanks again for your help. Any more suggestions would be greatly

> > appreciated!

>

>

> I assume this machine was not cloned without being sysprepped.

>

> Any services disabled?

> Antimail : Don't disable system services! (unless you REALLY know ...):

> http://blogs.msdn.com/adioltean/archive/2004/12/26/332540.aspx

>

> What EventIDs are being generated?

> It could also be simply a driver issue. Was anything updated recently?

>

> Is the volume you are trying to backup an OEM created volume? Not sure if it

> will apply, but take a look at the following link:

> http://social.technet.microsoft.com/forums/en-US/winservergen/thread/f5e53544-3a00-4863-a5bf-594b3310c4f2/

>

> I know it doesn't apply to your case, but there's a hotfix for Windows 2003

> VSS. There may be one not publicly released for 2008.

> http://support.microsoft.com/kb/833167

>

> Sorry I can't think of anything else. Possibly get Microsoft PSS involved.

> If you do, I would be curious of the cause and resolution they provide.

>

> Ace

>

Ace,

 

This machine was never cloned. Not because of this issue, but because we

are going to replace the motherboard in the machine and switch to a different

RAID setup I will be reinstalling the OS. So I'll let you know if I get the

same problem on the new OS. Thanks for the help.

Guest Ace Fekay [MVP Direcrtory Services]

Guest Ace Fekay [MVP Direcrtory Services]

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

In news:3FB65407-FC2D-4147-801C-335779B64C09@microsoft.com,

TSCAD <TSCAD@discussions.microsoft.com> requesting assistance, typed the

following:

> Ace,

>

> This machine was never cloned. Not because of this issue, but

> because we are going to replace the motherboard in the machine and

> switch to a different RAID setup I will be reinstalling the OS. So

> I'll let you know if I get the same problem on the new OS. Thanks

> for the help.

 

Sounds good. Keep me updated please.

 

Ace

  • 4 weeks later...
Guest eveready

Guest eveready

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

Just want to say thanks for posting this fix. I have been looking and trying

everywhere and everything for about a month to find out why my Vista x64

machine was throwing this error when installing Northon Ghost 14.0. This did

the trick.

 

Thanks!

 

 

"Ace Fekay [MVP]" wrote:

> In news:961FBFAA-0414-4D58-A1D1-81C53E8536C3@microsoft.com,

> Artunc <Artunc@discussions.microsoft.com> typed:

> > Thank you for your reply but I'm not sure if the error I'm getting is

> > the same as the one in the link.

>

> Curious, was this machine every cloned? If so, it could be the cause of the

> problem. I've seen it once before.

> Is the server an SQL server?

> Firewall on it?

> Antivirus on it?

> Did you try to restart the service?

>

> I can't really find anything on EventID 9397, Source=VSS, especially with

> the error given. It seems like a pretty new error, but for what it's worth,

> the following are the steps to fix the Windows 2003 VSS Subscriber that was

> caused by using NewSID. This was from a Microsoft engineer from another

> post. I did not save his name, unfortunately.

>

> ________________

> Fix the VSS subscriber:

>

> The exact cause and nature of this corruption is not always known as some

> cases have been caused by running the 32-bit NewSID tool (from Sysinternal)

> on an x64 version of Windows Server 2003.

>

> The COM+ subscription information for VSS writers, stored in the registry

> under the following key is corrupted.

> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

>

> The exact cause and nature of this corruption is not always known as some

> cases have been caused by running the 32-bit NewSID tool (from Sysinternal)

> on an x64 version of Windows Server 2003.

>

> Steps to fix it!

>

> 1. Export the contents of the HKLM\Software\Microsoft\EventSystem key to a

> ..registry file (as a backup).

>

> 2. Delete the following key (Just delete the Subscriptions subkey; leave the

> EventClasses key.)

> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

> >

> 3. Restart the server.

>

> 4. Run the "VSSADMIN LIST WRITERS" command. This causes the VSS to

> initialize and rebuild the writers in the following key:

> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions

> __________

>

> --

> Regards,

> Ace

>

> This posting is provided "AS-IS" with no warranties or guarantees and

> confers no rights.

>

> Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,

> MVP Microsoft MVP - Directory Services

> Microsoft Certified Trainer

>

> For urgent issues, you may want to contact Microsoft PSS directly. Please

> check http://support.microsoft.com for regional support phone numbers.

>

> Infinite Diversities in Infinite Combinations

>

>

>

Guest Ace Fekay [Microsoft Certified Trainer]

Guest Ace Fekay [Microsoft Certified Trainer]

Posted
Posted

Re: VSS Error on the Windows 2008 Server running Terminal Services

 

In news:E5F49E96-3159-4A57-B28A-A2BFF4E0C3CF@microsoft.com,

eveready <eveready@discussions.microsoft.com> requesting assistance, typed

the following:

> Just want to say thanks for posting this fix. I have been looking

> and trying everywhere and everything for about a month to find out

> why my Vista x64 machine was throwing this error when installing

> Northon Ghost 14.0. This did the trick.

>

> Thanks!

>

 

I'm happy to hear this was helpful.

 

Cheers!

 

Ace

 Share
Go to topic listing
×
×
  • Create New...