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PC Randomly Being Shutting Down By System...


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Guest Jonathan Pray
Posted

I have a PC running XP Pro SP2 that is only used to record video from

security cameras. This box is a replacement for an older system that died

due to hardware failure, and is only a few months old. I loaded a clean copy

of XP Pro SP2 when I got it to get rid of all the extra apps that came on it.

On several occasions, I found the box completely shutdown and powered off.

 

Checking the event logs, 5 of the 7 shutdowns all happened at the EXACT same

time...12:00:04 AM on 6/25/08, 7/2/08, 7/10/08, 7/23/08, and 7/30/08. The

other 2 failed (6/16/08 and 7/31/08). I pasted the log entry from one of

them below. There aren't any events for automatic updates, or anything else

to explain why it was shutdown. All of the events show that they were

initiated by the winlogon.exe and the user was NT AUTHORITY\SYSTEM, not the

user; and none of the entries have any further information in them. I

installed Sandra to monitor the box temps and any other hardware issues, but

all temps are good and no hardware issues have been found.

 

The only things running on this box is the camera software, AVG Antivirus,

and the recently installed monitoring software, Sandra. Auto Updates are set

to notify only, so it isn't following a system update. AVG is set to update

every day at 02:00 AM and to scan around 05:00 AM.

 

I am at a complete loss as to what could be causing this, or how I can get

any more information about it. Please let me know if I am overlooking

something, or if there is something I can do to log more details when it

happens next. When the box is down, so are all the security cameras; so it

is pretty important.

 

 

Thanks in advance,

 

 

Jonathan Pray

 

 

Event Type: Information

Event Source: USER32

Event Category: None

Event ID: 1074

Date: 7/30/2008

Time: 12:00:04 AM

User: NT AUTHORITY\SYSTEM

Computer: CAMERA

Description:

The process winlogon.exe has initiated the restart of CAMERA for the

following reason: No title for this reason could be found

Minor Reason: 0xff

Shutdown Type: shutdown

Comment: 1

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: ff 00 00 00 ÿ...

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Guest V Green
Posted

Re: PC Randomly Being Shutting Down By System...

 

On some of the video capture cards that the cameras are

hooked to, I have seen hardware "watchdog" timers that restart

the card and/or the entire system if it detects that the cap card

has "stopped responding". This tends to apply to cards that

have multiple camera inputs and are designed for security purposes -

you usually don't see this on "consumer" vidcap cards.

 

What's the hdwe. setup for the cameras? Could this be

applicable or is it just a W.A.G.?

 

The Event seems to suggest maybe this is what's going on.

Ask the mgfr. of the cap card.

 

 

"Jonathan Pray" <JonathanPray@discussions.microsoft.com> wrote in message

news:9171F162-C3EA-42C5-B714-E30E2B75E0E6@microsoft.com...

> I have a PC running XP Pro SP2 that is only used to record video from

> security cameras. This box is a replacement for an older system that died

> due to hardware failure, and is only a few months old. I loaded a clean copy

> of XP Pro SP2 when I got it to get rid of all the extra apps that came on it.

> On several occasions, I found the box completely shutdown and powered off.

>

> Checking the event logs, 5 of the 7 shutdowns all happened at the EXACT same

> time...12:00:04 AM on 6/25/08, 7/2/08, 7/10/08, 7/23/08, and 7/30/08. The

> other 2 failed (6/16/08 and 7/31/08). I pasted the log entry from one of

> them below. There aren't any events for automatic updates, or anything else

> to explain why it was shutdown. All of the events show that they were

> initiated by the winlogon.exe and the user was NT AUTHORITY\SYSTEM, not the

> user; and none of the entries have any further information in them. I

> installed Sandra to monitor the box temps and any other hardware issues, but

> all temps are good and no hardware issues have been found.

>

> The only things running on this box is the camera software, AVG Antivirus,

> and the recently installed monitoring software, Sandra. Auto Updates are set

> to notify only, so it isn't following a system update. AVG is set to update

> every day at 02:00 AM and to scan around 05:00 AM.

>

> I am at a complete loss as to what could be causing this, or how I can get

> any more information about it. Please let me know if I am overlooking

> something, or if there is something I can do to log more details when it

> happens next. When the box is down, so are all the security cameras; so it

> is pretty important.

>

>

> Thanks in advance,

>

>

> Jonathan Pray

>

>

> Event Type: Information

> Event Source: USER32

> Event Category: None

> Event ID: 1074

> Date: 7/30/2008

> Time: 12:00:04 AM

> User: NT AUTHORITY\SYSTEM

> Computer: CAMERA

> Description:

> The process winlogon.exe has initiated the restart of CAMERA for the

> following reason: No title for this reason could be found

> Minor Reason: 0xff

> Shutdown Type: shutdown

> Comment: 1

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: ff 00 00 00 ÿ...

>


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