Unable to start Automatic Update

[Guest Pseu]

Hello.

 

System: Win XP Media Centre Edition – Service Pack 3

 

Somehow, I picked up a variant of VirtuMonde; Symantec Anti-virus, Spybot

Search & Destroy etc did not locate it; I discovered it by chance using

Windows Sysinternals Process Explorer.

 

I ran Vundo Fix 7.0.0.6 and it removed three traces of VirtuMonde, I then

rebooted and ran Vundo Fix 7.0.0.6 again, this time it found nothing.

However, I noticed that Automatic Update was disabled.

 

Irrespective of how many so-called “fixes” I try, I cannot enable it via

Services. When I set it to automatic and click start, I receive the following

message: Could not start the Automatic Updates service on Local Computer.

Error 1058: The service cannot be started, either because it is disabled or

because it has no enabled devices associated with it.

 

How do I associate a device with it? If I do the former, is it likely to

help? Has anybody found a solution to this problem< I am open to all

suggestions.

 

I shall thank everybody in advance for any help with this matter.

 

Regards,

 

Pseu.

[Guest TaurArian]

Re: Unable to start Automatic Update

 

Assuming the system is totally clean now of the virus perhaps one of these articles may

assist -

 

Service does not start and displays "Error 1058"

http://support.microsoft.com/kb/241584

 

You cannot manually start the Automatic Updates service and you receive an "Error 1058"

error message on a computer that is running Windows XP or Windows XP Tablet PC Edition

2005

http://support.microsoft.com/kb/896224

 

"Could not start the Remote Procedure Call (RPC) Service. Error 1058" error message when

you manually start the Remote Procedure Call service

http://support.microsoft.com/kb/838428

 

 

 

--

 

TaurArian [MVP] 2005-2009 - Update Services

http://taurarian.mvps.org

======================================

How to ask a question: http://support.microsoft.com/kb/555375

Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

 

 

"Pseu" <Pseu@discussions.microsoft.com> wrote in message

news:5B948CCE-616B-4DF9-BD2D-04B2564D95C9@microsoft.com...

| Hello.

|

| System: Win XP Media Centre Edition - Service Pack 3

|

| Somehow, I picked up a variant of VirtuMonde; Symantec Anti-virus, Spybot

| Search & Destroy etc did not locate it; I discovered it by chance using

| Windows Sysinternals Process Explorer.

|

| I ran Vundo Fix 7.0.0.6 and it removed three traces of VirtuMonde, I then

| rebooted and ran Vundo Fix 7.0.0.6 again, this time it found nothing.

| However, I noticed that Automatic Update was disabled.

|

| Irrespective of how many so-called "fixes" I try, I cannot enable it via

| Services. When I set it to automatic and click start, I receive the following

| message: Could not start the Automatic Updates service on Local Computer.

| Error 1058: The service cannot be started, either because it is disabled or

| because it has no enabled devices associated with it.

|

| How do I associate a device with it? If I do the former, is it likely to

| help? Has anybody found a solution to this problem< I am open to all

| suggestions.

|

| I shall thank everybody in advance for any help with this matter.

|

| Regards,

|

| Pseu.

|

|

|

[Guest Pseu]

Re: Unable to start Automatic Update

 

Thank you for your reply, however, I had already looked at all three

articles. Remote Procedure Call (RPC) is running and set to automatic.

 

Regards,

 

"TaurArian" wrote:

> Assuming the system is totally clean now of the virus perhaps one of these articles may

> assist -

>

> Service does not start and displays "Error 1058"

> http://support.microsoft.com/kb/241584

>

> You cannot manually start the Automatic Updates service and you receive an "Error 1058"

> error message on a computer that is running Windows XP or Windows XP Tablet PC Edition

> 2005

> http://support.microsoft.com/kb/896224

>

> "Could not start the Remote Procedure Call (RPC) Service. Error 1058" error message when

> you manually start the Remote Procedure Call service

> http://support.microsoft.com/kb/838428

>

>

>

> --

>

> TaurArian [MVP] 2005-2009 - Update Services

> http://taurarian.mvps.org

> ======================================

> How to ask a question: http://support.microsoft.com/kb/555375

> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

>

>

> "Pseu" <Pseu@discussions.microsoft.com> wrote in message

> news:5B948CCE-616B-4DF9-BD2D-04B2564D95C9@microsoft.com...

> | Hello.

> |

> | System: Win XP Media Centre Edition - Service Pack 3

> |

> | Somehow, I picked up a variant of VirtuMonde; Symantec Anti-virus, Spybot

> | Search & Destroy etc did not locate it; I discovered it by chance using

> | Windows Sysinternals Process Explorer.

> |

> | I ran Vundo Fix 7.0.0.6 and it removed three traces of VirtuMonde, I then

> | rebooted and ran Vundo Fix 7.0.0.6 again, this time it found nothing.

> | However, I noticed that Automatic Update was disabled.

> |

> | Irrespective of how many so-called "fixes" I try, I cannot enable it via

> | Services. When I set it to automatic and click start, I receive the following

> | message: Could not start the Automatic Updates service on Local Computer.

> | Error 1058: The service cannot be started, either because it is disabled or

> | because it has no enabled devices associated with it.

> |

> | How do I associate a device with it? If I do the former, is it likely to

> | help? Has anybody found a solution to this problem< I am open to all

> | suggestions.

> |

> | I shall thank everybody in advance for any help with this matter.

> |

> | Regards,

> |

> | Pseu.

> |

> |

> |

>

>

>

[Guest PA Bear [MS MVP]]

Re: Unable to start Automatic Update

 

I suspect the machine is NOT free of all hijackware. Judging from similar

posts here in the past month or so, the behavior may be due to a

Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

 

Run a thorough check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

conjuction with some other utilities). HijackThis will NOT fix anything on

its own, but it will help you to both identify and remove any

hijackware/spyware with assistance from an expert. **Post your log to

http://aumha.net/viewforum.php?f=30,

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

==========================================

 

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

 

For home users, no-charge support is available by calling 1-866-PCSAFETY in

the United States and in Canada or by contacting your local Microsoft

subsidiary. There is no-charge for support calls that are associated with

security updates.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

 

Pseu wrote:

> Thank you for your reply, however, I had already looked at all three

> articles. Remote Procedure Call (RPC) is running and set to automatic.

>

> Regards,

>

> "TaurArian" wrote:

>

>> Assuming the system is totally clean now of the virus perhaps one of

>> these

>> articles may assist -

>>

>> Service does not start and displays "Error 1058"

>> http://support.microsoft.com/kb/241584

>>

>> You cannot manually start the Automatic Updates service and you receive

>> an

>> "Error 1058" error message on a computer that is running Windows XP or

>> Windows XP Tablet PC Edition 2005

>> http://support.microsoft.com/kb/896224

>>

>> "Could not start the Remote Procedure Call (RPC) Service. Error 1058"

>> error message when you manually start the Remote Procedure Call service

>> http://support.microsoft.com/kb/838428

>>

>>

>>

>> --

>>

>> TaurArian [MVP] 2005-2009 - Update Services

>> http://taurarian.mvps.org

>> ======================================

>> How to ask a question: http://support.microsoft.com/kb/555375

>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

>>

>>

>> "Pseu" <Pseu@discussions.microsoft.com> wrote in message

>> news:5B948CCE-616B-4DF9-BD2D-04B2564D95C9@microsoft.com...

>>> Hello.

>>>

>>> System: Win XP Media Centre Edition - Service Pack 3

>>>

>>> Somehow, I picked up a variant of VirtuMonde; Symantec Anti-virus,

>>> Spybot

>>> Search & Destroy etc did not locate it; I discovered it by chance using

>>> Windows Sysinternals Process Explorer.

>>>

>>> I ran Vundo Fix 7.0.0.6 and it removed three traces of VirtuMonde, I

>>> then

>>> rebooted and ran Vundo Fix 7.0.0.6 again, this time it found nothing.

>>> However, I noticed that Automatic Update was disabled.

>>>

>>> Irrespective of how many so-called "fixes" I try, I cannot enable it via

>>> Services. When I set it to automatic and click start, I receive the

>>> following message: Could not start the Automatic Updates service on

>>> Local

>>> Computer. Error 1058: The service cannot be started, either because it

>>> is

>>> disabled or because it has no enabled devices associated with it.

>>>

>>> How do I associate a device with it? If I do the former, is it likely to

>>> help? Has anybody found a solution to this problem< I am open to all

>>> suggestions.

>>>

>>> I shall thank everybody in advance for any help with this matter.

>>>

>>> Regards,

>>>

>>> Pseu.