Guest Pseu Posted August 4, 2008 Posted August 4, 2008 Hello. System: Win XP Media Centre Edition – Service Pack 3 Somehow, I picked up a variant of VirtuMonde; Symantec Anti-virus, Spybot Search & Destroy etc did not locate it; I discovered it by chance using Windows Sysinternals Process Explorer. I ran Vundo Fix 7.0.0.6 and it removed three traces of VirtuMonde, I then rebooted and ran Vundo Fix 7.0.0.6 again, this time it found nothing. However, I noticed that Automatic Update was disabled. Irrespective of how many so-called “fixes” I try, I cannot enable it via Services. When I set it to automatic and click start, I receive the following message: Could not start the Automatic Updates service on Local Computer. Error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. How do I associate a device with it? If I do the former, is it likely to help? Has anybody found a solution to this problem< I am open to all suggestions. I shall thank everybody in advance for any help with this matter. Regards, Pseu.
Guest TaurArian Posted August 4, 2008 Posted August 4, 2008 Re: Unable to start Automatic Update Assuming the system is totally clean now of the virus perhaps one of these articles may assist - Service does not start and displays "Error 1058" http://support.microsoft.com/kb/241584 You cannot manually start the Automatic Updates service and you receive an "Error 1058" error message on a computer that is running Windows XP or Windows XP Tablet PC Edition 2005 http://support.microsoft.com/kb/896224 "Could not start the Remote Procedure Call (RPC) Service. Error 1058" error message when you manually start the Remote Procedure Call service http://support.microsoft.com/kb/838428 -- TaurArian [MVP] 2005-2009 - Update Services http://taurarian.mvps.org ====================================== How to ask a question: http://support.microsoft.com/kb/555375 Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco "Pseu" <Pseu@discussions.microsoft.com> wrote in message news:5B948CCE-616B-4DF9-BD2D-04B2564D95C9@microsoft.com... | Hello. | | System: Win XP Media Centre Edition - Service Pack 3 | | Somehow, I picked up a variant of VirtuMonde; Symantec Anti-virus, Spybot | Search & Destroy etc did not locate it; I discovered it by chance using | Windows Sysinternals Process Explorer. | | I ran Vundo Fix 7.0.0.6 and it removed three traces of VirtuMonde, I then | rebooted and ran Vundo Fix 7.0.0.6 again, this time it found nothing. | However, I noticed that Automatic Update was disabled. | | Irrespective of how many so-called "fixes" I try, I cannot enable it via | Services. When I set it to automatic and click start, I receive the following | message: Could not start the Automatic Updates service on Local Computer. | Error 1058: The service cannot be started, either because it is disabled or | because it has no enabled devices associated with it. | | How do I associate a device with it? If I do the former, is it likely to | help? Has anybody found a solution to this problem< I am open to all | suggestions. | | I shall thank everybody in advance for any help with this matter. | | Regards, | | Pseu. | | |
Guest Pseu Posted August 4, 2008 Posted August 4, 2008 Re: Unable to start Automatic Update Thank you for your reply, however, I had already looked at all three articles. Remote Procedure Call (RPC) is running and set to automatic. Regards, "TaurArian" wrote: > Assuming the system is totally clean now of the virus perhaps one of these articles may > assist - > > Service does not start and displays "Error 1058" > http://support.microsoft.com/kb/241584 > > You cannot manually start the Automatic Updates service and you receive an "Error 1058" > error message on a computer that is running Windows XP or Windows XP Tablet PC Edition > 2005 > http://support.microsoft.com/kb/896224 > > "Could not start the Remote Procedure Call (RPC) Service. Error 1058" error message when > you manually start the Remote Procedure Call service > http://support.microsoft.com/kb/838428 > > > > -- > > TaurArian [MVP] 2005-2009 - Update Services > http://taurarian.mvps.org > ====================================== > How to ask a question: http://support.microsoft.com/kb/555375 > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco > > > "Pseu" <Pseu@discussions.microsoft.com> wrote in message > news:5B948CCE-616B-4DF9-BD2D-04B2564D95C9@microsoft.com... > | Hello. > | > | System: Win XP Media Centre Edition - Service Pack 3 > | > | Somehow, I picked up a variant of VirtuMonde; Symantec Anti-virus, Spybot > | Search & Destroy etc did not locate it; I discovered it by chance using > | Windows Sysinternals Process Explorer. > | > | I ran Vundo Fix 7.0.0.6 and it removed three traces of VirtuMonde, I then > | rebooted and ran Vundo Fix 7.0.0.6 again, this time it found nothing. > | However, I noticed that Automatic Update was disabled. > | > | Irrespective of how many so-called "fixes" I try, I cannot enable it via > | Services. When I set it to automatic and click start, I receive the following > | message: Could not start the Automatic Updates service on Local Computer. > | Error 1058: The service cannot be started, either because it is disabled or > | because it has no enabled devices associated with it. > | > | How do I associate a device with it? If I do the former, is it likely to > | help? Has anybody found a solution to this problem< I am open to all > | suggestions. > | > | I shall thank everybody in advance for any help with this matter. > | > | Regards, > | > | Pseu. > | > | > | > > >
Guest PA Bear [MS MVP] Posted August 4, 2008 Posted August 4, 2008 Re: Unable to start Automatic Update I suspect the machine is NOT free of all hijackware. Judging from similar posts here in the past month or so, the behavior may be due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit. Run a thorough check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjuction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://aumha.net/viewforum.php?f=30, http://forums.spybot.info/forumdisplay.php?f=22, http://castlecops.com/forum67.html, or other appropriate forums for review by an expert in such matters, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. ========================================== Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Support for Windows Update: http://support.microsoft.com/gp/wusupport For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Pseu wrote: > Thank you for your reply, however, I had already looked at all three > articles. Remote Procedure Call (RPC) is running and set to automatic. > > Regards, > > "TaurArian" wrote: > >> Assuming the system is totally clean now of the virus perhaps one of >> these >> articles may assist - >> >> Service does not start and displays "Error 1058" >> http://support.microsoft.com/kb/241584 >> >> You cannot manually start the Automatic Updates service and you receive >> an >> "Error 1058" error message on a computer that is running Windows XP or >> Windows XP Tablet PC Edition 2005 >> http://support.microsoft.com/kb/896224 >> >> "Could not start the Remote Procedure Call (RPC) Service. Error 1058" >> error message when you manually start the Remote Procedure Call service >> http://support.microsoft.com/kb/838428 >> >> >> >> -- >> >> TaurArian [MVP] 2005-2009 - Update Services >> http://taurarian.mvps.org >> ====================================== >> How to ask a question: http://support.microsoft.com/kb/555375 >> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco >> >> >> "Pseu" <Pseu@discussions.microsoft.com> wrote in message >> news:5B948CCE-616B-4DF9-BD2D-04B2564D95C9@microsoft.com... >>> Hello. >>> >>> System: Win XP Media Centre Edition - Service Pack 3 >>> >>> Somehow, I picked up a variant of VirtuMonde; Symantec Anti-virus, >>> Spybot >>> Search & Destroy etc did not locate it; I discovered it by chance using >>> Windows Sysinternals Process Explorer. >>> >>> I ran Vundo Fix 7.0.0.6 and it removed three traces of VirtuMonde, I >>> then >>> rebooted and ran Vundo Fix 7.0.0.6 again, this time it found nothing. >>> However, I noticed that Automatic Update was disabled. >>> >>> Irrespective of how many so-called "fixes" I try, I cannot enable it via >>> Services. When I set it to automatic and click start, I receive the >>> following message: Could not start the Automatic Updates service on >>> Local >>> Computer. Error 1058: The service cannot be started, either because it >>> is >>> disabled or because it has no enabled devices associated with it. >>> >>> How do I associate a device with it? If I do the former, is it likely to >>> help? Has anybody found a solution to this problem< I am open to all >>> suggestions. >>> >>> I shall thank everybody in advance for any help with this matter. >>> >>> Regards, >>> >>> Pseu.
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