[Solved] Windows 7 notepad connected to WIFI but no internet access

[Darraca]

Hi, I was wondering if anyone can help me? I am having problems getting internet access on my wife's notepad even though I have successfully connected to my WIFI network.

 

This is happening on a Lenovo S10-3 ideapad that has Windows 7 starter installed. I have an acer laptop and have connected to the same WIFI network which has no problem connecting to the internet. So far I have searched through google and tried a couple of things like system restores and flushing the IP address using the cmd prompt window but still I'm getting the same problem.

 

Thanks in advance.

[KenB]

Hi and welcome to ExTS

 

I assume that you could once connect with this laptop?

Please confirm.

 

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There should be an icon in the bottom right corner that looks like a monitor:

Right click on this > there should be an option to "Repair".

try this.

 

Try "Connect to a Network"

You should be able to see your network.

Does it say you are "Connected"?

If not - try connecting ( you will need the network key ).

 

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Start ....type in ......devmgmt.msc ......ENTER

Click the + next to "Network Adapters"

Are there any yellow exclamation marks ?

[Darraca]

Hi, Thanks for the quick response, but I've managed to sort this out now. It turns out my McAfee anti-virus had run out. I've uninstalled the software replaced this with AVG Free anti-virus and it works a treat now. Thanks :)

[Darraca]

How do I mark this thread as solved? I'm new to this forum. Thanks

[KenB]

It turns out my McAfee anti-virus had run out.

That's a new one on me - but thanks for the feedback :)

 

I will mark this solved for you.

[Darraca]

Thanks, it was a new one on me too. :)