Windows server 2003 unexpected reboot

[Guest Roberto R]

Do anyone know what would cause the server to reboot with the error below:

 

Event Type: Information

Event Source: USER32

Event Category: None

Event ID: 1074

Date: 7/31/2008

Time: 11:14:58 AM

User: NT AUTHORITY\SYSTEM

Computer: AGI-NY15

Description:

The process winlogon.exe has initiated the restart of computer AGI-NY15 on

behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for

this reason could be found

Reason Code: 0x80020002

Shutdown Type: restart

Comment:

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 02 00 02 80 ...�

[Guest Luis]

Re: Windows server 2003 unexpected reboot

 

Hi Roberto,

 

This error code is typically caused by an incorrect registry key. We can

take the

following steps to get this issue resolved:

 

1. Click Start.

2. Choose Run.

3. In the Open box, type regedit.

4. Click OK.

5. In the Registry Editor, go to the following branch:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto

Update

6. If the RebootRequired sub-key is present, right click on the key and then

click

on the Delete option. Click Yes for confirmation.

7. Close Windows Registry, restart the computer.

 

Hope this helps,

 

Luis.

 

 

"Roberto R" <RobertoR@discussions.microsoft.com> wrote in message

news:361DCE11-1AB4-4DF0-9E34-4FA4D324167D@microsoft.com...

> Do anyone know what would cause the server to reboot with the error below:

>

> Event Type: Information

> Event Source: USER32

> Event Category: None

> Event ID: 1074

> Date: 7/31/2008

> Time: 11:14:58 AM

> User: NT AUTHORITY\SYSTEM

> Computer: AGI-NY15

> Description:

> The process winlogon.exe has initiated the restart of computer AGI-NY15 on

> behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for

> this reason could be found

> Reason Code: 0x80020002

> Shutdown Type: restart

> Comment:

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: 02 00 02 80 ...€

>

[Guest Roberto R]

Re: Windows server 2003 unexpected reboot

 

I checked for that registry key, however it was not present. Any other ideas?

thanks

 

"Luis" wrote:

> Hi Roberto,

>

> This error code is typically caused by an incorrect registry key. We can

> take the

> following steps to get this issue resolved:

>

> 1. Click Start.

> 2. Choose Run.

> 3. In the Open box, type regedit.

> 4. Click OK.

> 5. In the Registry Editor, go to the following branch:

> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto

> Update

> 6. If the RebootRequired sub-key is present, right click on the key and then

> click

> on the Delete option. Click Yes for confirmation.

> 7. Close Windows Registry, restart the computer.

>

> Hope this helps,

>

> Luis.

>

>

> "Roberto R" <RobertoR@discussions.microsoft.com> wrote in message

> news:361DCE11-1AB4-4DF0-9E34-4FA4D324167D@microsoft.com...

> > Do anyone know what would cause the server to reboot with the error below:

> >

> > Event Type: Information

> > Event Source: USER32

> > Event Category: None

> > Event ID: 1074

> > Date: 7/31/2008

> > Time: 11:14:58 AM

> > User: NT AUTHORITY\SYSTEM

> > Computer: AGI-NY15

> > Description:

> > The process winlogon.exe has initiated the restart of computer AGI-NY15 on

> > behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for

> > this reason could be found

> > Reason Code: 0x80020002

> > Shutdown Type: restart

> > Comment:

> >

> > For more information, see Help and Support Center at

> > http://go.microsoft.com/fwlink/events.asp.

> > Data:

> > 0000: 02 00 02 80 ...€

> >

>

>

>

[Guest Pezad]

RE: Windows server 2003 unexpected reboot

 

Hi Luis,

We've had the same problem on our server.

When I checked the Rededit:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update

There was no RebootRequired sub-key present

But there was a ForcedReboot 'REG_DWORD'

Could this be the problem? If this ForcedReboot is deleted would it stop

forcing a reboot after an auto update when required?

Pezad

 

 

"Roberto R" wrote:

> Do anyone know what would cause the server to reboot with the error below:

>

> Event Type: Information

> Event Source: USER32

> Event Category: None

> Event ID: 1074

> Date: 7/31/2008

> Time: 11:14:58 AM

> User: NT AUTHORITY\SYSTEM

> Computer: AGI-NY15

> Description:

> The process winlogon.exe has initiated the restart of computer AGI-NY15 on

> behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for

> this reason could be found

> Reason Code: 0x80020002

> Shutdown Type: restart

> Comment:

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: 02 00 02 80 ...�

>

[Guest Jeffrey]

RE: Windows server 2003 unexpected reboot

 

I just had this same thing happen to me. About 11:09 am in the event log. We

use WSUS here but this is our ISA server which is configured for manual

updating. No entries in the log say any updates were applied, just this

random USER32 message with a useless error code. Can anyone help with this?

Thanks.

 

"Roberto R" wrote:

> Do anyone know what would cause the server to reboot with the error below:

>

> Event Type: Information

> Event Source: USER32

> Event Category: None

> Event ID: 1074

> Date: 7/31/2008

> Time: 11:14:58 AM

> User: NT AUTHORITY\SYSTEM

> Computer: AGI-NY15

> Description:

> The process winlogon.exe has initiated the restart of computer AGI-NY15 on

> behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for

> this reason could be found

> Reason Code: 0x80020002

> Shutdown Type: restart

> Comment:

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

> Data:

> 0000: 02 00 02 80 ...�

>

[Guest DanWalk]

RE: Windows server 2003 unexpected reboot

 

Hello

Me too, I had the same problem.

By using Windows XP, I have the possibility to click "restart later". But

after a few hours/days without restarting the system, a countdown is started.

After the countdown has finished, the system restarts automatically.

So I like you to ask if it's possible that the server restarts itself

automatically after a few weeks without a manual restart, even if a GPO is

configured, that disable the automatic restart?

 

Greets and thanks

DanWalk

 

"Jeffrey" wrote:

> I just had this same thing happen to me. About 11:09 am in the event log. We

> use WSUS here but this is our ISA server which is configured for manual

> updating. No entries in the log say any updates were applied, just this

> random USER32 message with a useless error code. Can anyone help with this?

> Thanks.

>

> "Roberto R" wrote:

>

> > Do anyone know what would cause the server to reboot with the error below:

> >

> > Event Type: Information

> > Event Source: USER32

> > Event Category: None

> > Event ID: 1074

> > Date: 7/31/2008

> > Time: 11:14:58 AM

> > User: NT AUTHORITY\SYSTEM

> > Computer: AGI-NY15

> > Description:

> > The process winlogon.exe has initiated the restart of computer AGI-NY15 on

> > behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for

> > this reason could be found

> > Reason Code: 0x80020002

> > Shutdown Type: restart

> > Comment:

> >

> > For more information, see Help and Support Center at

> > http://go.microsoft.com/fwlink/events.asp.

> > Data:

> > 0000: 02 00 02 80 ...�

> >