Lost Alt-w shortcut

[Guest G.R. Toro]

Hi,

 

I suddenly seem to have lost use the Alt-w shortcut. It happens (or rather,

nothing happens) in office applications and in other windows applications.

It is not a keyboard failure; I use a laptop and I have the same problem

with the laptop's keyboard and with an external one.

 

Any suggestions?

 

Gabriel

[Guest Pegasus \(MVP\)]

Re: Lost Alt-w shortcut

 

 

"G.R. Toro" <toro@riskengXYZ.com> wrote in message

news:e9cXfqk9IHA.2336@TK2MSFTNGP03.phx.gbl...

> Hi,

>

> I suddenly seem to have lost use the Alt-w shortcut. It happens (or

> rather, nothing happens) in office applications and in other windows

> applications. It is not a keyboard failure; I use a laptop and I have the

> same problem with the laptop's keyboard and with an external one.

>

> Any suggestions?

>

> Gabriel

 

Try to go back by using System Restore.

[Guest G.R. Toro]

Re: Lost Alt-w shortcut

 

Thanks for your response. Unfortunately, I do not know how far I should go

back because I noticed the problem a few days ago. Is there a more

problem-specific way to resolve this? Where are these shortcuts

stored/defined?

 

Thanks,

 

Gabriel

 

"Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

news:O3gT1Nl9IHA.4484@TK2MSFTNGP04.phx.gbl...

>

> Try to go back by using System Restore.

>

[Guest Pegasus \(MVP\)]

Re: Lost Alt-w shortcut

 

When you said "I suddenly lost . . ." I thought you meant "suddenly",

hence my suggestion . . . By the way: System Restore is fully reversible.

You could go back two weeks, then undo the restoration if you're not

happy with the result.

 

As a first step I would try to find out if this is a Windows or a hardware

problem, e.g. like so:

1. Click Start / All Programs / Accessories / Accessibility / On-Screen

Keyboard.

This will give you a floating screen keyboard.

2. Launch an application that makes use of Alt+W.

3. Click the Alt key on the floating keyboard.

4. Click "W" on the floating keyboard.

If you get the expected response then you probably have a hardware

problem. If you don't then it's probably a Windows problem.

"G.R. Toro" <toro@riskengXYZ.com> wrote in message

news:O1B7OUl9IHA.4004@TK2MSFTNGP03.phx.gbl...

> Thanks for your response. Unfortunately, I do not know how far I should

> go back because I noticed the problem a few days ago. Is there a more

> problem-specific way to resolve this? Where are these shortcuts

> stored/defined?

>

> Thanks,

>

> Gabriel

>

> "Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

> news:O3gT1Nl9IHA.4484@TK2MSFTNGP04.phx.gbl...

>>

>> Try to go back by using System Restore.

>>

>

>

[Guest G.R. Toro]

Re: Lost Alt-w shortcut

 

Thanks again for the good suggestion. It turns out the problem went away

for no clear reason. Although I had re-booted before to see if the problem

disappeared, I had to reboot a couple of times yesterday to uninstall some

old VPN software and re-install a new version. After the

uninstall-reboot-reinstall process, Alt-W was working again. Who knows why!

 

I would still like to know where these settigs reside and how to change them

if they are ever messed up again.

 

Gabriel

[Guest G.R. Toro]

Re: Lost Alt-w shortcut

 

The problem came back, again for no obvious reason. :(

 

Also, I performed the test with the on-screen keyboard and alt-w still does

not work. Thus, it is a problem with windows (as I had suspected).

 

Any other suggestions?

 

Thanks,

 

Gabriel

 

 

"Pegasus (MVP)" <I.can@fly.com.oz> wrote in message

news:OAX87dl9IHA.1812@TK2MSFTNGP03.phx.gbl...

> When you said "I suddenly lost . . ." I thought you meant "suddenly",

> hence my suggestion . . . By the way: System Restore is fully reversible.

> You could go back two weeks, then undo the restoration if you're not

> happy with the result.

>

> As a first step I would try to find out if this is a Windows or a hardware

> problem, e.g. like so:

> 1. Click Start / All Programs / Accessories / Accessibility / On-Screen

> Keyboard.

> This will give you a floating screen keyboard.

> 2. Launch an application that makes use of Alt+W.

> 3. Click the Alt key on the floating keyboard.

> 4. Click "W" on the floating keyboard.

> If you get the expected response then you probably have a hardware

> problem. If you don't then it's probably a Windows problem.

> "G.R. Toro" <toro@riskengXYZ.com> wrote in message

> news:O1B7OUl9IHA.4004@TK2MSFTNGP03.phx.gbl...

[Guest Pegasus \(MVP\)]

Re: Lost Alt-w shortcut

 

 

"G.R. Toro" <toro@riskengXYZ.com> wrote in message

news:%23Wx5qYZ%23IHA.5040@TK2MSFTNGP04.phx.gbl...

> The problem came back, again for no obvious reason. :(

>

> Also, I performed the test with the on-screen keyboard and alt-w still

> does not work. Thus, it is a problem with windows (as I had suspected).

>

> Any other suggestions?

>

> Thanks,

>

> Gabriel

 

You probably have an agent that intercepts the keyboard processing

routine, grabbing Alt+W for itself. Reboot the machine in Safe Mode

and see if the problem persists.