Guest Mista Fadedglory Posted August 4, 2008 Posted August 4, 2008 Hello, I recently purchased a Linksys wireless router to have a wireless network in my house. with that I'm wondering, do I need a software firewall like Comodo or ZoneAlarm anymore? I thought that I had heard that there is no need for those if I have a "hard" router. Thanks in advance.
Guest Bruce Hagen Posted August 4, 2008 Posted August 4, 2008 Re: Need Firewall? "Mista Fadedglory" <mistafadedglory@gmail.com> wrote in message news:b5f42c21-7ad9-41c3-b189-6d4a8669a13a@b38g2000prf.googlegroups.com... > Hello, > > I recently purchased a Linksys wireless router to have a wireless > network in my house. with that I'm wondering, do I need a software > firewall like Comodo or ZoneAlarm anymore? I thought that I had heard > that there is no need for those if I have a "hard" router. > > Thanks in advance. FWIW, I have used just the Windows firewall and a router with XP with no ill effects. And you won't get any unwanted side-effects you may incur from a third party firewall. Make sure the router has a firewall. Most do, but a few don't. -- Bruce Hagen MS-MVP
Guest sgopus Posted August 5, 2008 Posted August 5, 2008 RE: Need Firewall? Some would say no, I however think it's an excellent idea to have both hardware and software firewalls, to monitor traffic. "Mista Fadedglory" wrote: > Hello, > > I recently purchased a Linksys wireless router to have a wireless > network in my house. with that I'm wondering, do I need a software > firewall like Comodo or ZoneAlarm anymore? I thought that I had heard > that there is no need for those if I have a "hard" router. > > Thanks in advance. >
Guest Kayman Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? On Mon, 4 Aug 2008 16:27:06 -0700 (PDT), Mista Fadedglory wrote: > Hello, > > I recently purchased a Linksys wireless router to have a wireless > network in my house. with that I'm wondering, do I need a software > firewall like Comodo or ZoneAlarm anymore? I thought that I had heard > that there is no need for those if I have a "hard" router. > No you don't and, incidentally, never needed any 3rd party software (so-called) firewall things (PFW). These applications a very badly coded and can cause headaches when trying to uninstall. Ensure these 'things' are removed from your operating system completely! These info/tools may assist: http://forums.comodo.com/frequently_asked_questions_faq_for_comodo_firewall/i_cant_install_comodo_firewall_pro-t9508.0.html http://forums.comodo.com/help_for_v2/how_to_uninstall_comodo_firewall-t1184.0.html;topicseen http://zonealarm.donhoover.net/uninstall.html Revo Uninstaller http://www.revouninstaller.com/ Moreover: The windows firewall deals with inbound protection and therefore does not give you a false sense of security. Best of all, it doesn't implement lots of nonsense like pretending that outbound traffic needs to be monitored. Activate and utilize the Win XP built-in Firewall; Uncheck *all* Programs and Services under the Exception tab. Read through: Understanding Windows Firewall. http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx Using Windows Firewall. http://www.microsoft.com/windowsxp/using/networking/security/winfirewall.mspx How to Configure Windows Firewall on a Single Computer. http://www.microsoft.com/technet/security/smallbusiness/prodtech/windowsxp/cfgfwall.mspx --and-- For the average homeuser it is suggested blocking both TCP and UDP ports 135 ~ 139 and 445 on the router and implement countermeasures against DNSChanger. Also, check if the manufacturer of your router offers a Firmware Upgrade. And (just in case) Wired Equivalent Privacy (WEP) has been superseded by Wi-Fi Protected Access (WPA). The Wi-Fi Protected Access 2 (WPA2)/Wireless Provisioning Services. Information Element (WPS IE) update for Windows XP with Service Pack 2 is available. http://support.microsoft.com/kb/893357 Good luck :)
Guest Patrick Keenan Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? "Mista Fadedglory" <mistafadedglory@gmail.com> wrote in message news:b5f42c21-7ad9-41c3-b189-6d4a8669a13a@b38g2000prf.googlegroups.com... > Hello, > > I recently purchased a Linksys wireless router to have a wireless > network in my house. with that I'm wondering, do I need a software > firewall like Comodo or ZoneAlarm anymore? I thought that I had heard > that there is no need for those if I have a "hard" router. > > Thanks in advance. The router will have some firewall functions, but it won't matter at all if you don't use a reasonable level of encryption on the wireless signal. You will have to use an encryption scheme that is supported by all your wireless devices, and choose the strongest and the longest and most random key. Similarly, if you open extra ports on the router, this can open you to problems. HTH -pk
Guest Leythos Posted August 5, 2008 Posted August 5, 2008 RE: Need Firewall? In article <CED84486-0E42-483A-9F51-ABFDF95F79CB@microsoft.com>, sgopus@discussions.microsoft.com says... > Some would say no, I however think it's an excellent idea to have both > hardware and software firewalls, to monitor traffic. > If the soft firewall is on the same PC you are using to run programs then it's a good bet that malware can disable it without you knowing or seeing. Firewalls belong on dedicated systems that are NOT used by users, not running programs for your daily email, documents, etc... -- - Igitur qui desiderat pacem, praeparet bellum. - Calling an illegal alien an "undocumented worker" is like calling a drug dealer an "unlicensed pharmacist" spam999free@rrohio.com (remove 999 for proper email address)
Guest Twayne Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? > Hello, > > I recently purchased a Linksys wireless router to have a wireless > network in my house. with that I'm wondering, do I need a software > firewall like Comodo or ZoneAlarm anymore? I thought that I had heard > that there is no need for those if I have a "hard" router. > > Thanks in advance. If your linksys is NAT, then that's pretty much true. It isn't the router that negates the need for a software firewall, it's whether or not the router performs firewall functions for you. If you're not sure one way to tell is usually to look at the logs in the router and see what they contain. Docs should also make it pretty clear. Most, not all routers have a firewall in them these days. Many people also still run a software firewall like ZA just for the extra layer of protection. Personally I see nothing wrong with that; it's easier to configure and make changes to than going into the router most of the time. Ymmv though. HTH
Guest Twayne Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? > On Mon, 4 Aug 2008 16:27:06 -0700 (PDT), Mista Fadedglory wrote: > >> Hello, >> >> I recently purchased a Linksys wireless router to have a wireless >> network in my house. with that I'm wondering, do I need a software >> firewall like Comodo or ZoneAlarm anymore? I thought that I had >> heard that there is no need for those if I have a "hard" router. >> > No you don't and, incidentally, never needed any 3rd party software > (so-called) firewall things (PFW). These applications a very badly > coded and can cause headaches when trying to uninstall. > > Ensure these 'things' are removed from your operating system > completely! > > These info/tools may assist: > http://forums.comodo.com/frequently_asked_questions_faq_for_comodo_firewall/i_cant_install_comodo_firewall_pro-t9508.0.html > http://forums.comodo.com/help_for_v2/how_to_uninstall_comodo_firewall-t1184.0.html;topicseen > > http://zonealarm.donhoover.net/uninstall.html > > Revo Uninstaller > http://www.revouninstaller.com/ > > Moreover: > The windows firewall deals with inbound protection and therefore does > not give you a false sense of security. Best of all, it doesn't > implement lots of nonsense like pretending that outbound traffic > needs to be monitored. > > Activate and utilize the Win XP built-in Firewall; Uncheck *all* > Programs and Services under the Exception tab. > Read through: > Understanding Windows Firewall. > http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx > Using Windows Firewall. > http://www.microsoft.com/windowsxp/using/networking/security/winfirewall.mspx > How to Configure Windows Firewall on a Single Computer. > http://www.microsoft.com/technet/security/smallbusiness/prodtech/windowsxp/cfgfwall.mspx > --and-- > For the average homeuser it is suggested blocking both TCP and UDP > ports 135 ~ 139 and 445 on the router and implement countermeasures > against DNSChanger. Also, check if the manufacturer of your router > offers a Firmware Upgrade. > > And (just in case) Wired Equivalent Privacy (WEP) has been superseded > by Wi-Fi Protected Access (WPA). > The Wi-Fi Protected Access 2 (WPA2)/Wireless Provisioning Services. > Information Element (WPS IE) update for Windows XP with Service Pack > 2 is available. > http://support.microsoft.com/kb/893357 > > Good luck :) Wow, that's a big piece of malarky; I don't even know where to start, so I won't. You're entitled to your opinions, such as they are.
Guest Bruce Chambers Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? Mista Fadedglory wrote: > Hello, > > I recently purchased a Linksys wireless router to have a wireless > network in my house. with that I'm wondering, do I need a software > firewall like Comodo or ZoneAlarm anymore? I thought that I had heard > that there is no need for those if I have a "hard" router. > > Thanks in advance. If you use a router with NAT, it's still a very good idea to use a 3rd party software firewall. Like WinXP's built-in firewall, NAT-capable routers do nothing to protect the user from him/herself (or any "curious," over-confident teenagers in the home). Again -- and I cannot emphasize this enough -- almost all spyware and many Trojans and worms are downloaded and installed deliberately (albeit unknowingly) by the user. So a software firewall, such as Comodo, Sygate or ZoneAlarm, that can detect and warn the user of unauthorized out-going traffic is an important element of protecting one's privacy and security, alerting you to an unwanted malware application's activity. It doesn't detect an attack, but it can tell you that something got through and needs to be dealt with. (Remember: Most antivirus applications do not even scan for or protect you from adware/spyware, because, after all, you've installed them yourself, so you must want them there, right?) When I ran WinXP, I used both a router with NAT and Sygate Personal Firewall, even though I generally know better than to install scumware. When it comes to computer security and protecting my privacy, I prefer the old "belt and suspenders" approach. In the professional IT community, this is also known as a "layered defense." Basically, it comes down to never, ever "putting all of your eggs in one basket." Having said that, it's important to remember that firewalls and anti-virus applications, which should always be used and should always be running, while important components of "safe hex," cannot, and should not be expected to, protect the computer user from him/herself. Ultimately, it is incumbent upon each and every computer user to learn how to secure his/her own computer. -- Bruce Chambers Help us help you: http://www.catb.org/~esr/faqs/smart-questions.html http://support.microsoft.com/default.aspx/kb/555375 They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety. ~Benjamin Franklin Many people would rather die than think; in fact, most do. ~Bertrand Russell The philosopher has never killed any priests, whereas the priest has killed a great many philosophers. ~ Denis Diderot
Guest sgopus Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? yeah, recently I ran across a web site trying to scan my system saying they are Doctor Antivirus and my system needed to be scanned, HA, I know an attempt to install malware/virus when I see it. thank goodness for safe hexing and kaspersky internet security, it stopped the attempt. "Bruce Chambers" wrote: > Mista Fadedglory wrote: > > Hello, > > > > I recently purchased a Linksys wireless router to have a wireless > > network in my house. with that I'm wondering, do I need a software > > firewall like Comodo or ZoneAlarm anymore? I thought that I had heard > > that there is no need for those if I have a "hard" router. > > > > Thanks in advance. > > > If you use a router with NAT, it's still a very good idea to use a > 3rd party software firewall. Like WinXP's built-in firewall, > NAT-capable routers do nothing to protect the user from him/herself (or > any "curious," over-confident teenagers in the home). Again -- and I > cannot emphasize this enough -- almost all spyware and many Trojans and > worms are downloaded and installed deliberately (albeit unknowingly) by > the user. So a software firewall, such as Comodo, Sygate or ZoneAlarm, > that can detect and warn the user of unauthorized out-going traffic is > an important element of protecting one's privacy and security, alerting > you to an unwanted malware application's activity. It doesn't detect an > attack, but it can tell you that something got through and needs to be > dealt with. (Remember: Most antivirus applications do not even scan for > or protect you from adware/spyware, because, after all, you've installed > them yourself, so you must want them there, right?) > > When I ran WinXP, I used both a router with NAT and Sygate Personal > Firewall, even though I generally know better than to install scumware. > When it comes to computer security and protecting my privacy, I prefer > the old "belt and suspenders" approach. In the professional IT > community, this is also known as a "layered defense." Basically, it > comes down to never, ever "putting all of your eggs in one basket." > > Having said that, it's important to remember that firewalls and > anti-virus applications, which should always be used and should always > be running, while important components of "safe hex," cannot, and should > not be expected to, protect the computer user from him/herself. > Ultimately, it is incumbent upon each and every computer user to learn > how to secure his/her own computer. > > > -- > > Bruce Chambers > > Help us help you: > http://www.catb.org/~esr/faqs/smart-questions.html > > http://support.microsoft.com/default.aspx/kb/555375 > > They that can give up essential liberty to obtain a little temporary > safety deserve neither liberty nor safety. ~Benjamin Franklin > > Many people would rather die than think; in fact, most do. ~Bertrand Russell > > The philosopher has never killed any priests, whereas the priest has > killed a great many philosophers. > ~ Denis Diderot >
Guest Leythos Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? In article <eB1$rip9IHA.5928@TK2MSFTNGP05.phx.gbl>, bchambers@cable0ne.n3t says... > If you use a router with NAT, it's still a very good idea to use a > 3rd party software firewall. Like WinXP's built-in firewall, > NAT-capable routers do nothing to protect the user from him/herself (or > any "curious," over-confident teenagers in the home). > Neither do soft-firewalls. Once you let it in, it's in. -- - Igitur qui desiderat pacem, praeparet bellum. - Calling an illegal alien an "undocumented worker" is like calling a drug dealer an "unlicensed pharmacist" spam999free@rrohio.com (remove 999 for proper email address)
Guest Bruce Chambers Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? Leythos wrote: > In article <eB1$rip9IHA.5928@TK2MSFTNGP05.phx.gbl>, > bchambers@cable0ne.n3t says... >> If you use a router with NAT, it's still a very good idea to use a >> 3rd party software firewall. Like WinXP's built-in firewall, >> NAT-capable routers do nothing to protect the user from him/herself (or >> any "curious," over-confident teenagers in the home). >> > > Neither do soft-firewalls. Once you let it in, it's in. > That's true enough. But a firewall that monitors out-going traffic will sometimes give one a warning that something has, in fact, snuck in. There's no 100% detection, of course, as legitimate applications could be highjacked, but being warned of some malware is better than being warned of none. -- Bruce Chambers Help us help you: http://www.catb.org/~esr/faqs/smart-questions.html http://support.microsoft.com/default.aspx/kb/555375 They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety. ~Benjamin Franklin Many people would rather die than think; in fact, most do. ~Bertrand Russell The philosopher has never killed any priests, whereas the priest has killed a great many philosophers. ~ Denis Diderot
Guest Kayman Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? On Mon, 4 Aug 2008 16:27:06 -0700 (PDT), Mista Fadedglory wrote: > Hello, > > I recently purchased a Linksys wireless router to have a wireless > network in my house. with that I'm wondering, do I need a software > firewall like Comodo or ZoneAlarm anymore? I thought that I had heard > that there is no need for those if I have a "hard" router. In addition to my original response, be advised that any 3rd party software (so-called) firewalls (PFW) claiming: "It can stop/control malicious outbound traffic" are snake oil! Heck, even programmers of Sunbelt Software (the makers of Sunbelt Personal Firewall) raised reservations about the usefulness of outbound protection provided by personal firewalls in cases where malware has already executed and describe it as a questionable basis on which to build a *security* assessment. Furthermore, Steve Gibson, of Gibson Research Corporation has given up updating his 'Firewall Leak Test' application because he found it essentially worthless to continue and admitted a software-based firewall is kind of pointless to employ. Make it a habit checking credentials of authors writing articles/messages in advertisement sponsored publications and take commercial messages with a considerable amount of salt. Beware, there are plenty of pseudo experts around pretending proficiency, especially in Usenet based Newsgroups and some moderated Fora! Educational reading: Deconstructing Common Security Myths. http://www.microsoft.com/technet/technetmag/issues/2006/05/SecurityMyths/default.aspx Scroll down to: "Myth: Host-Based Firewalls Must Filter Outbound Traffic to be Safe."
Guest Leythos Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? In article <OplMnUq9IHA.5360@TK2MSFTNGP02.phx.gbl>, bchambers@cable0ne.n3t says... > That's true enough. But a firewall that monitors out-going traffic > will sometimes give one a warning that something has, in fact, snuck in. > There's no 100% detection, of course, as legitimate applications could > be highjacked, but being warned of some malware is better than being > warned of none. > I would rather see a NAT router that provides logging of traffic, so that it can't be compromised, and then one or more workstations that monitor that logging. Most quality NAT routers provide that logging function - and malware can't get around that. -- - Igitur qui desiderat pacem, praeparet bellum. - Calling an illegal alien an "undocumented worker" is like calling a drug dealer an "unlicensed pharmacist" spam999free@rrohio.com (remove 999 for proper email address)
Guest Navigator Posted August 5, 2008 Posted August 5, 2008 Re: Need Firewall? On Mon, 4 Aug 2008 16:27:06 -0700 (PDT), Mista Fadedglory <mistafadedglory@gmail.com> wrote: >Hello, > >I recently purchased a Linksys wireless router to have a wireless >network in my house. with that I'm wondering, do I need a software >firewall like Comodo or ZoneAlarm anymore? I thought that I had heard >that there is no need for those if I have a "hard" router. > >Thanks in advance. Your router is likely using NAT which is NOT a firewall. It pretty much lets any traffic in/out.
Guest Gruff the Elder Posted August 6, 2008 Posted August 6, 2008 Re: Need Firewall? Grumpy, are you so focused on telling people that they're in the wrong newsgroup that you don't even bother to read specs any more? Excerpt from the description of the Linksys WRT54G wireless router: Advanced security: Wi-Fi Protected Access™ (WPA), wireless MAC address filtering, <b> powerful SPI firewall </b> *All* Linksys SOHO wireless routers have a SPI firewall (or better). "Navigator" wrote: > Your router is likely using NAT which is NOT a firewall. It pretty > much lets any traffic in/out. > >
Guest Leythos Posted August 6, 2008 Posted August 6, 2008 Re: Need Firewall? In article <qvnh94tkeafq7h2vj9ljv63utnm7kf4t2d@4ax.com>, none@nobody.net says... > On Mon, 4 Aug 2008 16:27:06 -0700 (PDT), Mista Fadedglory > <mistafadedglory@gmail.com> wrote: > > >Hello, > > > >I recently purchased a Linksys wireless router to have a wireless > >network in my house. with that I'm wondering, do I need a software > >firewall like Comodo or ZoneAlarm anymore? I thought that I had heard > >that there is no need for those if I have a "hard" router. > > > >Thanks in advance. > > Your router is likely using NAT which is NOT a firewall. It pretty > much lets any traffic in/out. Actually, NAT does not let "ANY" traffic IN in a 1:MANY nat, it requires that the LAN side initiate the connection first. NAAT router do let just about ALL traffic out, some have minor blocking features. -- - Igitur qui desiderat pacem, praeparet bellum. - Calling an illegal alien an "undocumented worker" is like calling a drug dealer an "unlicensed pharmacist" spam999free@rrohio.com (remove 999 for proper email address)
Guest Bruce Chambers Posted August 6, 2008 Posted August 6, 2008 Re: Need Firewall? Leythos wrote: > > > I would rather see a NAT router that provides logging of traffic, so > that it can't be compromised, and then one or more workstations that > monitor that logging. > > Most quality NAT routers provide that logging function - and malware > can't get around that. > Now if only they'd invent a user who checks (and understands) those logs on a daily basis. -- Bruce Chambers Help us help you: http://www.catb.org/~esr/faqs/smart-questions.html http://support.microsoft.com/default.aspx/kb/555375 They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety. ~Benjamin Franklin Many people would rather die than think; in fact, most do. ~Bertrand Russell The philosopher has never killed any priests, whereas the priest has killed a great many philosophers. ~ Denis Diderot
Guest Leythos Posted August 6, 2008 Posted August 6, 2008 Re: Need Firewall? In article <#DLFwI29IHA.3940@TK2MSFTNGP04.phx.gbl>, bchambers@cable0ne.n3t says... > Now if only they'd invent a user who checks (and understands) those > logs on a daily basis. If we had users that checked logs like that, they would also know how to maintain their computer and security, there would be a lot less questions here too :-) -- - Igitur qui desiderat pacem, praeparet bellum. - Calling an illegal alien an "undocumented worker" is like calling a drug dealer an "unlicensed pharmacist" spam999free@rrohio.com (remove 999 for proper email address)
Guest Navigator Posted August 6, 2008 Posted August 6, 2008 Re: Need Firewall? On Tue, 5 Aug 2008 17:03:01 -0700, Gruff the Elder <GrufftheElder@discussions.microsoft.com> wrote: >Grumpy, are you so focused on telling people that they're in the wrong >newsgroup that you don't even bother to read specs any more? > >Excerpt from the description of the Linksys WRT54G wireless router: > >Advanced security: Wi-Fi Protected Access™ (WPA), wireless MAC address >filtering, <b> powerful SPI firewall </b> > >*All* Linksys SOHO wireless routers have a SPI firewall (or better). > > > > >"Navigator" wrote: > > >> Your router is likely using NAT which is NOT a firewall. It pretty >> much lets any traffic in/out. >> >> Notice I said "LIKELY" in my sentence. Are you so focused on trying to tell me off you didn't bother to comprehend what you wrote?
Guest Phil Posted October 18, 2008 Posted October 18, 2008 RE: Need Firewall? I am writing this letter to ALL Wireless Router manufacturers. I have a Linksys Wireless Router Model:BEFW11S4. It is 7 years (yes, count them, all of seven little years) old. I have visited the Linksys website numerous times trying to set up the WEP/WPA security on that wireless router (as all responsible wireless router owners should!). I found that there are no links to any wireless router setting websites that are congruent with the screen shots from Linksys' own self help technical support site. I have had to call Linksys several times to resolve this issue only to be placed on hold for lengthy times (sometimes my call was dropped and I had to start over .... how sad for such a large company to have such poorly trained phone receptionists!), then be transferred (see previous comment about the phone receptionists) to a supposed supervisor, only to finally be transferred to someone who tells me that the warranty has expired and wants me to pay $40.00 for the technical support to do the right thing that I want and need to do. First, the device works fine (as evidenced by this e-mail that you have just received)! Second, why should I have to pay for doing the right thing? Third, if I am going to be EXTORTED into buying a new wireless router so that I can do the right thing and set up an encryption key for a secure network, what on Gods' Green Earth makes anyone think that I would CHOOSE to buy another Linksys product when ALL that I have ever received from them is a functional wireless router (yes, even after seven whole years) and the crappiest Customer Service/Technical Support I have ever had the displeasure to encounter! I shall copy this letter and try to find as many Chat Rooms as possible in order to spread the word of ALL that I have gone through with the Chain of Command at the Linksys phone center, well above and beyond what any reasonable person should expect to go through, and still have NO RELIEF concerning my singular issue with their product and its capabilities that I SHOULD be able to enjoy as the owner of said product! What has happend to "The Customer Is Always Right" Customer Service mantra (I can't say "In America" because the call was handled in India)? Is the Customer, the ones that makes the company what it is through the purchase of products, so worthless to the company that they can just be treated with abject contempt and scorn? Is the Customer to thus be trampled underfoot? Are we paying to be so abused? I, for one (yes, one, the beginning of all), shall NOT be treated in such manner, and CERTAINLY shall NOT PAY to be treated as such! In this world of expanding technologies, it shall be those with the GREATEST Customer Appeal that shall continue to be found worthwile in the publics' eyes (and pocketbooks) and shall grow to meet the demands of a growing world - ESPECIALLY in the Electronics Department! It is now my strongest desire that the Linksys Corporation suffers irreparable damage and goes out of business for their Crappy Customer Service! I can only hope that I reach enough people around the world to bring this desire true! "Mista Fadedglory" wrote: > Hello, > > I recently purchased a Linksys wireless router to have a wireless > network in my house. with that I'm wondering, do I need a software > firewall like Comodo or ZoneAlarm anymore? I thought that I had heard > that there is no need for those if I have a "hard" router. > > Thanks in advance. >
Guest RJK Posted October 20, 2008 Posted October 20, 2008 Re: Need Firewall? "Phil" <Phil@discussions.microsoft.com> wrote in message news:85C04529-BDE3-4857-813C-4CC9CD730EBA@microsoft.com... > I am writing this letter to ALL Wireless Router manufacturers. > I have a Linksys Wireless Router Model:BEFW11S4. It is 7 years (yes, > count > them, all of seven little years) old. I have visited the Linksys website > numerous times trying to set up the WEP/WPA security on that wireless > router > (as all responsible wireless router owners should!). I found that there > are > no links to any wireless router setting websites that are congruent with > the > screen shots from Linksys' own self help technical support site. I have > had > to call Linksys several times to resolve this issue only to be placed on > hold > for lengthy times (sometimes my call was dropped and I had to start over > .... > how sad for such a large company to have such poorly trained phone > receptionists!), then be transferred (see previous comment about the > phone > receptionists) to a supposed supervisor, only to finally be transferred to > someone who tells me that the warranty has expired and wants me to pay > $40.00 > for the technical support to do the right thing that I want and need to > do. > First, the device works fine (as evidenced by this e-mail that you have > just received)! > Second, why should I have to pay for doing the right thing? > Third, if I am going to be EXTORTED into buying a new wireless router so > that I can do the right thing and set up an encryption key for a secure > network, what on Gods' Green Earth makes anyone think that I would CHOOSE > to > buy another Linksys product when ALL that I have ever received from them > is a > functional wireless router (yes, even after seven whole years) and the > crappiest Customer Service/Technical Support I have ever had the > displeasure > to encounter! > I shall copy this letter and try to find as many Chat Rooms as possible in > order to spread the word of ALL that I have gone through with the Chain of > Command at the Linksys phone center, well above and beyond what any > reasonable person should expect to go through, and still have NO RELIEF > concerning my singular issue with their product and its capabilities that > I > SHOULD be able to enjoy as the owner of said product! What has happend to > "The Customer Is Always Right" Customer Service mantra (I can't say "In > America" because the call was handled in India)? Is the Customer, the > ones > that makes the company what it is through the purchase of products, so > worthless to the company that they can just be treated with abject > contempt > and scorn? Is the Customer to thus be trampled underfoot? Are we paying > to > be so abused? I, for one (yes, one, the beginning of all), shall NOT be > treated in such manner, and CERTAINLY shall NOT PAY to be treated as such! > In this world of expanding technologies, it shall be those with the > GREATEST Customer Appeal that shall continue to be found worthwile in the > publics' eyes (and pocketbooks) and shall grow to meet the demands of a > growing world - ESPECIALLY in the Electronics Department! > It is now my strongest desire that the Linksys Corporation suffers > irreparable damage and goes out of business for their Crappy Customer > Service! I can only hope that I reach enough people around the world to > bring > this desire true! > > "Mista Fadedglory" wrote: > >> Hello, >> >> I recently purchased a Linksys wireless router to have a wireless >> network in my house. with that I'm wondering, do I need a software >> firewall like Comodo or ZoneAlarm anymore? I thought that I had heard >> that there is no need for those if I have a "hard" router. >> >> Thanks in advance. >> The effort you are putting into being horrible to Linksys would be better expended in reading up on wifi :-) Linksys products are pretty good, the only problems I've had with them in the past, stemmed from unfamiliarity with setting it all up, and becoming familiar with the various settings including encryption ! ...which can take up quite a lot of time. It's no good shouting at Linksys because of your own ignorance ! regards, Richard
Recommended Posts