Need Firewall?

[Guest Mista Fadedglory]

Hello,

 

I recently purchased a Linksys wireless router to have a wireless

network in my house. with that I'm wondering, do I need a software

firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

that there is no need for those if I have a "hard" router.

 

Thanks in advance.

[Guest Bruce Hagen]

Re: Need Firewall?

 

"Mista Fadedglory" <mistafadedglory@gmail.com> wrote in message

news:b5f42c21-7ad9-41c3-b189-6d4a8669a13a@b38g2000prf.googlegroups.com...

> Hello,

>

> I recently purchased a Linksys wireless router to have a wireless

> network in my house. with that I'm wondering, do I need a software

> firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

> that there is no need for those if I have a "hard" router.

>

> Thanks in advance.

 

 

FWIW, I have used just the Windows firewall and a router with XP with no ill

effects. And you won't get any unwanted side-effects you may incur from a

third party firewall. Make sure the router has a firewall. Most do, but a

few don't.

--

Bruce Hagen

MS-MVP

[Guest sgopus]

RE: Need Firewall?

 

Some would say no, I however think it's an excellent idea to have both

hardware and software firewalls, to monitor traffic.

 

"Mista Fadedglory" wrote:

> Hello,

>

> I recently purchased a Linksys wireless router to have a wireless

> network in my house. with that I'm wondering, do I need a software

> firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

> that there is no need for those if I have a "hard" router.

>

> Thanks in advance.

>

[Guest Kayman]

Re: Need Firewall?

 

On Mon, 4 Aug 2008 16:27:06 -0700 (PDT), Mista Fadedglory wrote:

> Hello,

>

> I recently purchased a Linksys wireless router to have a wireless

> network in my house. with that I'm wondering, do I need a software

> firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

> that there is no need for those if I have a "hard" router.

>

No you don't and, incidentally, never needed any 3rd party software

(so-called) firewall things (PFW). These applications a very badly coded

and can cause headaches when trying to uninstall.

 

Ensure these 'things' are removed from your operating system completely!

 

These info/tools may assist:

http://forums.comodo.com/frequently_asked_questions_faq_for_comodo_firewall/i_cant_install_comodo_firewall_pro-t9508.0.html

http://forums.comodo.com/help_for_v2/how_to_uninstall_comodo_firewall-t1184.0.html;topicseen

 

http://zonealarm.donhoover.net/uninstall.html

 

Revo Uninstaller

http://www.revouninstaller.com/

 

Moreover:

The windows firewall deals with inbound protection and therefore does not

give you a false sense of security. Best of all, it doesn't implement lots

of nonsense like pretending that outbound traffic needs to be monitored.

 

Activate and utilize the Win XP built-in Firewall; Uncheck *all* Programs

and Services under the Exception tab.

Read through:

Understanding Windows Firewall.

http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx

Using Windows Firewall.

http://www.microsoft.com/windowsxp/using/networking/security/winfirewall.mspx

How to Configure Windows Firewall on a Single Computer.

http://www.microsoft.com/technet/security/smallbusiness/prodtech/windowsxp/cfgfwall.mspx

--and--

For the average homeuser it is suggested blocking both TCP and UDP ports

135 ~ 139 and 445 on the router and implement countermeasures against

DNSChanger. Also, check if the manufacturer of your router offers a

Firmware Upgrade.

 

And (just in case) Wired Equivalent Privacy (WEP) has been superseded by

Wi-Fi Protected Access (WPA).

The Wi-Fi Protected Access 2 (WPA2)/Wireless Provisioning Services.

Information Element (WPS IE) update for Windows XP with Service Pack 2 is

available.

http://support.microsoft.com/kb/893357

 

Good luck :)

[Guest Patrick Keenan]

Re: Need Firewall?

 

 

"Mista Fadedglory" <mistafadedglory@gmail.com> wrote in message

news:b5f42c21-7ad9-41c3-b189-6d4a8669a13a@b38g2000prf.googlegroups.com...

> Hello,

>

> I recently purchased a Linksys wireless router to have a wireless

> network in my house. with that I'm wondering, do I need a software

> firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

> that there is no need for those if I have a "hard" router.

>

> Thanks in advance.

 

The router will have some firewall functions, but it won't matter at all if

you don't use a reasonable level of encryption on the wireless signal.

You will have to use an encryption scheme that is supported by all your

wireless devices, and choose the strongest and the longest and most random

key.

 

Similarly, if you open extra ports on the router, this can open you to

problems.

 

HTH

-pk

[Guest Leythos]

RE: Need Firewall?

 

In article <CED84486-0E42-483A-9F51-ABFDF95F79CB@microsoft.com>,

sgopus@discussions.microsoft.com says...

> Some would say no, I however think it's an excellent idea to have both

> hardware and software firewalls, to monitor traffic.

>

 

If the soft firewall is on the same PC you are using to run programs

then it's a good bet that malware can disable it without you knowing or

seeing.

 

Firewalls belong on dedicated systems that are NOT used by users, not

running programs for your daily email, documents, etc...

 

--

- Igitur qui desiderat pacem, praeparet bellum.

- Calling an illegal alien an "undocumented worker" is like calling a

drug dealer an "unlicensed pharmacist"

spam999free@rrohio.com (remove 999 for proper email address)

[Guest Twayne]

Re: Need Firewall?

 

> Hello,

>

> I recently purchased a Linksys wireless router to have a wireless

> network in my house. with that I'm wondering, do I need a software

> firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

> that there is no need for those if I have a "hard" router.

>

> Thanks in advance.

 

If your linksys is NAT, then that's pretty much true. It isn't the

router that negates the need for a software firewall, it's whether or

not the router performs firewall functions for you. If you're not sure

one way to tell is usually to look at the logs in the router and see

what they contain. Docs should also make it pretty clear. Most, not

all routers have a firewall in them these days.

 

Many people also still run a software firewall like ZA just for the

extra layer of protection. Personally I see nothing wrong with that;

it's easier to configure and make changes to than going into the router

most of the time. Ymmv though.

 

HTH

[Guest Twayne]

Re: Need Firewall?

 

> On Mon, 4 Aug 2008 16:27:06 -0700 (PDT), Mista Fadedglory wrote:

>

>> Hello,

>>

>> I recently purchased a Linksys wireless router to have a wireless

>> network in my house. with that I'm wondering, do I need a software

>> firewall like Comodo or ZoneAlarm anymore? I thought that I had

>> heard that there is no need for those if I have a "hard" router.

>>

> No you don't and, incidentally, never needed any 3rd party software

> (so-called) firewall things (PFW). These applications a very badly

> coded and can cause headaches when trying to uninstall.

>

> Ensure these 'things' are removed from your operating system

> completely!

>

> These info/tools may assist:

> http://forums.comodo.com/frequently_asked_questions_faq_for_comodo_firewall/i_cant_install_comodo_firewall_pro-t9508.0.html

> http://forums.comodo.com/help_for_v2/how_to_uninstall_comodo_firewall-t1184.0.html;topicseen

>

> http://zonealarm.donhoover.net/uninstall.html

>

> Revo Uninstaller

> http://www.revouninstaller.com/

>

> Moreover:

> The windows firewall deals with inbound protection and therefore does

> not give you a false sense of security. Best of all, it doesn't

> implement lots of nonsense like pretending that outbound traffic

> needs to be monitored.

>

> Activate and utilize the Win XP built-in Firewall; Uncheck *all*

> Programs and Services under the Exception tab.

> Read through:

> Understanding Windows Firewall.

> http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx

> Using Windows Firewall.

> http://www.microsoft.com/windowsxp/using/networking/security/winfirewall.mspx

> How to Configure Windows Firewall on a Single Computer.

> http://www.microsoft.com/technet/security/smallbusiness/prodtech/windowsxp/cfgfwall.mspx

> --and--

> For the average homeuser it is suggested blocking both TCP and UDP

> ports 135 ~ 139 and 445 on the router and implement countermeasures

> against DNSChanger. Also, check if the manufacturer of your router

> offers a Firmware Upgrade.

>

> And (just in case) Wired Equivalent Privacy (WEP) has been superseded

> by Wi-Fi Protected Access (WPA).

> The Wi-Fi Protected Access 2 (WPA2)/Wireless Provisioning Services.

> Information Element (WPS IE) update for Windows XP with Service Pack

> 2 is available.

> http://support.microsoft.com/kb/893357

>

> Good luck :)

 

Wow, that's a big piece of malarky; I don't even know where to start, so

I won't. You're entitled to your opinions, such as they are.

[Guest Bruce Chambers]

Re: Need Firewall?

 

Mista Fadedglory wrote:

> Hello,

>

> I recently purchased a Linksys wireless router to have a wireless

> network in my house. with that I'm wondering, do I need a software

> firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

> that there is no need for those if I have a "hard" router.

>

> Thanks in advance.

 

 

If you use a router with NAT, it's still a very good idea to use a

3rd party software firewall. Like WinXP's built-in firewall,

NAT-capable routers do nothing to protect the user from him/herself (or

any "curious," over-confident teenagers in the home). Again -- and I

cannot emphasize this enough -- almost all spyware and many Trojans and

worms are downloaded and installed deliberately (albeit unknowingly) by

the user. So a software firewall, such as Comodo, Sygate or ZoneAlarm,

that can detect and warn the user of unauthorized out-going traffic is

an important element of protecting one's privacy and security, alerting

you to an unwanted malware application's activity. It doesn't detect an

attack, but it can tell you that something got through and needs to be

dealt with. (Remember: Most antivirus applications do not even scan for

or protect you from adware/spyware, because, after all, you've installed

them yourself, so you must want them there, right?)

 

When I ran WinXP, I used both a router with NAT and Sygate Personal

Firewall, even though I generally know better than to install scumware.

When it comes to computer security and protecting my privacy, I prefer

the old "belt and suspenders" approach. In the professional IT

community, this is also known as a "layered defense." Basically, it

comes down to never, ever "putting all of your eggs in one basket."

 

Having said that, it's important to remember that firewalls and

anti-virus applications, which should always be used and should always

be running, while important components of "safe hex," cannot, and should

not be expected to, protect the computer user from him/herself.

Ultimately, it is incumbent upon each and every computer user to learn

how to secure his/her own computer.

 

 

--

 

Bruce Chambers

 

Help us help you:

http://www.catb.org/~esr/faqs/smart-questions.html

 

http://support.microsoft.com/default.aspx/kb/555375

 

They that can give up essential liberty to obtain a little temporary

safety deserve neither liberty nor safety. ~Benjamin Franklin

 

Many people would rather die than think; in fact, most do. ~Bertrand Russell

 

The philosopher has never killed any priests, whereas the priest has

killed a great many philosophers.

~ Denis Diderot

[Guest sgopus]

Re: Need Firewall?

 

yeah, recently I ran across a web site trying to scan my system saying they

are Doctor Antivirus and my system needed to be scanned, HA, I know an

attempt to install malware/virus

when I see it. thank goodness for safe hexing and kaspersky internet

security, it stopped the attempt.

 

"Bruce Chambers" wrote:

> Mista Fadedglory wrote:

> > Hello,

> >

> > I recently purchased a Linksys wireless router to have a wireless

> > network in my house. with that I'm wondering, do I need a software

> > firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

> > that there is no need for those if I have a "hard" router.

> >

> > Thanks in advance.

>

>

> If you use a router with NAT, it's still a very good idea to use a

> 3rd party software firewall. Like WinXP's built-in firewall,

> NAT-capable routers do nothing to protect the user from him/herself (or

> any "curious," over-confident teenagers in the home). Again -- and I

> cannot emphasize this enough -- almost all spyware and many Trojans and

> worms are downloaded and installed deliberately (albeit unknowingly) by

> the user. So a software firewall, such as Comodo, Sygate or ZoneAlarm,

> that can detect and warn the user of unauthorized out-going traffic is

> an important element of protecting one's privacy and security, alerting

> you to an unwanted malware application's activity. It doesn't detect an

> attack, but it can tell you that something got through and needs to be

> dealt with. (Remember: Most antivirus applications do not even scan for

> or protect you from adware/spyware, because, after all, you've installed

> them yourself, so you must want them there, right?)

>

> When I ran WinXP, I used both a router with NAT and Sygate Personal

> Firewall, even though I generally know better than to install scumware.

> When it comes to computer security and protecting my privacy, I prefer

> the old "belt and suspenders" approach. In the professional IT

> community, this is also known as a "layered defense." Basically, it

> comes down to never, ever "putting all of your eggs in one basket."

>

> Having said that, it's important to remember that firewalls and

> anti-virus applications, which should always be used and should always

> be running, while important components of "safe hex," cannot, and should

> not be expected to, protect the computer user from him/herself.

> Ultimately, it is incumbent upon each and every computer user to learn

> how to secure his/her own computer.

>

>

> --

>

> Bruce Chambers

>

> Help us help you:

> http://www.catb.org/~esr/faqs/smart-questions.html

>

> http://support.microsoft.com/default.aspx/kb/555375

>

> They that can give up essential liberty to obtain a little temporary

> safety deserve neither liberty nor safety. ~Benjamin Franklin

>

> Many people would rather die than think; in fact, most do. ~Bertrand Russell

>

> The philosopher has never killed any priests, whereas the priest has

> killed a great many philosophers.

> ~ Denis Diderot

>

[Guest Leythos]

Re: Need Firewall?

 

In article <eB1$rip9IHA.5928@TK2MSFTNGP05.phx.gbl>,

bchambers@cable0ne.n3t says...

> If you use a router with NAT, it's still a very good idea to use a

> 3rd party software firewall. Like WinXP's built-in firewall,

> NAT-capable routers do nothing to protect the user from him/herself (or

> any "curious," over-confident teenagers in the home).

>

 

Neither do soft-firewalls. Once you let it in, it's in.

 

--

- Igitur qui desiderat pacem, praeparet bellum.

- Calling an illegal alien an "undocumented worker" is like calling a

drug dealer an "unlicensed pharmacist"

spam999free@rrohio.com (remove 999 for proper email address)

[Guest Bruce Chambers]

Re: Need Firewall?

 

Leythos wrote:

> In article <eB1$rip9IHA.5928@TK2MSFTNGP05.phx.gbl>,

> bchambers@cable0ne.n3t says...

>> If you use a router with NAT, it's still a very good idea to use a

>> 3rd party software firewall. Like WinXP's built-in firewall,

>> NAT-capable routers do nothing to protect the user from him/herself (or

>> any "curious," over-confident teenagers in the home).

>>

>

> Neither do soft-firewalls. Once you let it in, it's in.

>

 

 

That's true enough. But a firewall that monitors out-going traffic

will sometimes give one a warning that something has, in fact, snuck in.

There's no 100% detection, of course, as legitimate applications could

be highjacked, but being warned of some malware is better than being

warned of none.

 

 

--

 

Bruce Chambers

 

Help us help you:

http://www.catb.org/~esr/faqs/smart-questions.html

 

http://support.microsoft.com/default.aspx/kb/555375

 

They that can give up essential liberty to obtain a little temporary

safety deserve neither liberty nor safety. ~Benjamin Franklin

 

Many people would rather die than think; in fact, most do. ~Bertrand Russell

 

The philosopher has never killed any priests, whereas the priest has

killed a great many philosophers.

~ Denis Diderot

[Guest Kayman]

Re: Need Firewall?

 

On Mon, 4 Aug 2008 16:27:06 -0700 (PDT), Mista Fadedglory wrote:

> Hello,

>

> I recently purchased a Linksys wireless router to have a wireless

> network in my house. with that I'm wondering, do I need a software

> firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

> that there is no need for those if I have a "hard" router.

 

In addition to my original response, be advised that any 3rd party software

(so-called) firewalls (PFW) claiming: "It can stop/control malicious

outbound traffic" are snake oil!

 

Heck, even programmers of Sunbelt Software (the makers of Sunbelt Personal

Firewall) raised reservations about the usefulness of outbound protection

provided by personal firewalls in cases where malware has already executed

and describe it as a questionable basis on which to build a *security*

assessment.

 

Furthermore, Steve Gibson, of Gibson Research Corporation has given up

updating his 'Firewall Leak Test' application because he found it

essentially worthless to continue and admitted a software-based firewall is

kind of pointless to employ.

 

Make it a habit checking credentials of authors writing articles/messages

in advertisement sponsored publications and take commercial messages with a

considerable amount of salt.

Beware, there are plenty of pseudo experts around pretending proficiency,

especially in Usenet based Newsgroups and some moderated Fora!

 

Educational reading:

Deconstructing Common Security Myths.

http://www.microsoft.com/technet/technetmag/issues/2006/05/SecurityMyths/default.aspx

Scroll down to:

"Myth: Host-Based Firewalls Must Filter Outbound Traffic to be Safe."

[Guest Leythos]

Re: Need Firewall?

 

In article <OplMnUq9IHA.5360@TK2MSFTNGP02.phx.gbl>,

bchambers@cable0ne.n3t says...

> That's true enough. But a firewall that monitors out-going traffic

> will sometimes give one a warning that something has, in fact, snuck in.

> There's no 100% detection, of course, as legitimate applications could

> be highjacked, but being warned of some malware is better than being

> warned of none.

>

 

I would rather see a NAT router that provides logging of traffic, so

that it can't be compromised, and then one or more workstations that

monitor that logging.

 

Most quality NAT routers provide that logging function - and malware

can't get around that.

 

--

- Igitur qui desiderat pacem, praeparet bellum.

- Calling an illegal alien an "undocumented worker" is like calling a

drug dealer an "unlicensed pharmacist"

spam999free@rrohio.com (remove 999 for proper email address)

[Guest Navigator]

Re: Need Firewall?

 

On Mon, 4 Aug 2008 16:27:06 -0700 (PDT), Mista Fadedglory

<mistafadedglory@gmail.com> wrote:

>Hello,

>

>I recently purchased a Linksys wireless router to have a wireless

>network in my house. with that I'm wondering, do I need a software

>firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

>that there is no need for those if I have a "hard" router.

>

>Thanks in advance.

Your router is likely using NAT which is NOT a firewall. It pretty

much lets any traffic in/out.

[Guest Gruff the Elder]

Re: Need Firewall?

 

Grumpy, are you so focused on telling people that they're in the wrong

newsgroup that you don't even bother to read specs any more?

 

Excerpt from the description of the Linksys WRT54G wireless router:

 

Advanced security: Wi-Fi Protected Access™ (WPA), wireless MAC address

filtering, <b> powerful SPI firewall </b>

 

*All* Linksys SOHO wireless routers have a SPI firewall (or better).

 

 

 

 

"Navigator" wrote:

 

> Your router is likely using NAT which is NOT a firewall. It pretty

> much lets any traffic in/out.

>

>

[Guest Leythos]

Re: Need Firewall?

 

In article <qvnh94tkeafq7h2vj9ljv63utnm7kf4t2d@4ax.com>, none@nobody.net

says...

> On Mon, 4 Aug 2008 16:27:06 -0700 (PDT), Mista Fadedglory

> <mistafadedglory@gmail.com> wrote:

>

> >Hello,

> >

> >I recently purchased a Linksys wireless router to have a wireless

> >network in my house. with that I'm wondering, do I need a software

> >firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

> >that there is no need for those if I have a "hard" router.

> >

> >Thanks in advance.

>

> Your router is likely using NAT which is NOT a firewall. It pretty

> much lets any traffic in/out.

 

Actually, NAT does not let "ANY" traffic IN in a 1:MANY nat, it requires

that the LAN side initiate the connection first.

 

NAAT router do let just about ALL traffic out, some have minor blocking

features.

 

--

- Igitur qui desiderat pacem, praeparet bellum.

- Calling an illegal alien an "undocumented worker" is like calling a

drug dealer an "unlicensed pharmacist"

spam999free@rrohio.com (remove 999 for proper email address)

[Guest Bruce Chambers]

Re: Need Firewall?

 

Leythos wrote:

>

>

> I would rather see a NAT router that provides logging of traffic, so

> that it can't be compromised, and then one or more workstations that

> monitor that logging.

>

> Most quality NAT routers provide that logging function - and malware

> can't get around that.

>

 

 

Now if only they'd invent a user who checks (and understands) those

logs on a daily basis.

 

--

 

Bruce Chambers

 

Help us help you:

http://www.catb.org/~esr/faqs/smart-questions.html

 

http://support.microsoft.com/default.aspx/kb/555375

 

They that can give up essential liberty to obtain a little temporary

safety deserve neither liberty nor safety. ~Benjamin Franklin

 

Many people would rather die than think; in fact, most do. ~Bertrand Russell

 

The philosopher has never killed any priests, whereas the priest has

killed a great many philosophers.

~ Denis Diderot

[Guest Leythos]

Re: Need Firewall?

 

In article <#DLFwI29IHA.3940@TK2MSFTNGP04.phx.gbl>,

bchambers@cable0ne.n3t says...

> Now if only they'd invent a user who checks (and understands) those

> logs on a daily basis.

 

If we had users that checked logs like that, they would also know how to

maintain their computer and security, there would be a lot less

questions here too :-)

 

--

- Igitur qui desiderat pacem, praeparet bellum.

- Calling an illegal alien an "undocumented worker" is like calling a

drug dealer an "unlicensed pharmacist"

spam999free@rrohio.com (remove 999 for proper email address)

[Guest Navigator]

Re: Need Firewall?

 

On Tue, 5 Aug 2008 17:03:01 -0700, Gruff the Elder

<GrufftheElder@discussions.microsoft.com> wrote:

>Grumpy, are you so focused on telling people that they're in the wrong

>newsgroup that you don't even bother to read specs any more?

>

>Excerpt from the description of the Linksys WRT54G wireless router:

>

>Advanced security: Wi-Fi Protected Access™ (WPA), wireless MAC address

>filtering, <b> powerful SPI firewall </b>

>

>*All* Linksys SOHO wireless routers have a SPI firewall (or better).

>

>

>

>

>"Navigator" wrote:

>

>

>> Your router is likely using NAT which is NOT a firewall. It pretty

>> much lets any traffic in/out.

>>

>>

Notice I said "LIKELY" in my sentence. Are you so focused on trying

to tell me off you didn't bother to comprehend what you wrote?

[Guest Phil]

RE: Need Firewall?

 

I am writing this letter to ALL Wireless Router manufacturers.

I have a Linksys Wireless Router Model:BEFW11S4. It is 7 years (yes, count

them, all of seven little years) old. I have visited the Linksys website

numerous times trying to set up the WEP/WPA security on that wireless router

(as all responsible wireless router owners should!). I found that there are

no links to any wireless router setting websites that are congruent with the

screen shots from Linksys' own self help technical support site. I have had

to call Linksys several times to resolve this issue only to be placed on hold

for lengthy times (sometimes my call was dropped and I had to start over ....

how sad for such a large company to have such poorly trained phone

receptionists!), then be transferred (see previous comment about the phone

receptionists) to a supposed supervisor, only to finally be transferred to

someone who tells me that the warranty has expired and wants me to pay $40.00

for the technical support to do the right thing that I want and need to do.

First, the device works fine (as evidenced by this e-mail that you have

just received)!

Second, why should I have to pay for doing the right thing?

Third, if I am going to be EXTORTED into buying a new wireless router so

that I can do the right thing and set up an encryption key for a secure

network, what on Gods' Green Earth makes anyone think that I would CHOOSE to

buy another Linksys product when ALL that I have ever received from them is a

functional wireless router (yes, even after seven whole years) and the

crappiest Customer Service/Technical Support I have ever had the displeasure

to encounter!

I shall copy this letter and try to find as many Chat Rooms as possible in

order to spread the word of ALL that I have gone through with the Chain of

Command at the Linksys phone center, well above and beyond what any

reasonable person should expect to go through, and still have NO RELIEF

concerning my singular issue with their product and its capabilities that I

SHOULD be able to enjoy as the owner of said product! What has happend to

"The Customer Is Always Right" Customer Service mantra (I can't say "In

America" because the call was handled in India)? Is the Customer, the ones

that makes the company what it is through the purchase of products, so

worthless to the company that they can just be treated with abject contempt

and scorn? Is the Customer to thus be trampled underfoot? Are we paying to

be so abused? I, for one (yes, one, the beginning of all), shall NOT be

treated in such manner, and CERTAINLY shall NOT PAY to be treated as such!

In this world of expanding technologies, it shall be those with the

GREATEST Customer Appeal that shall continue to be found worthwile in the

publics' eyes (and pocketbooks) and shall grow to meet the demands of a

growing world - ESPECIALLY in the Electronics Department!

It is now my strongest desire that the Linksys Corporation suffers

irreparable damage and goes out of business for their Crappy Customer

Service! I can only hope that I reach enough people around the world to bring

this desire true!

 

"Mista Fadedglory" wrote:

> Hello,

>

> I recently purchased a Linksys wireless router to have a wireless

> network in my house. with that I'm wondering, do I need a software

> firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

> that there is no need for those if I have a "hard" router.

>

> Thanks in advance.

>

[Guest RJK]

Re: Need Firewall?

 

"Phil" <Phil@discussions.microsoft.com> wrote in message

news:85C04529-BDE3-4857-813C-4CC9CD730EBA@microsoft.com...

> I am writing this letter to ALL Wireless Router manufacturers.

> I have a Linksys Wireless Router Model:BEFW11S4. It is 7 years (yes,

> count

> them, all of seven little years) old. I have visited the Linksys website

> numerous times trying to set up the WEP/WPA security on that wireless

> router

> (as all responsible wireless router owners should!). I found that there

> are

> no links to any wireless router setting websites that are congruent with

> the

> screen shots from Linksys' own self help technical support site. I have

> had

> to call Linksys several times to resolve this issue only to be placed on

> hold

> for lengthy times (sometimes my call was dropped and I had to start over

> ....

> how sad for such a large company to have such poorly trained phone

> receptionists!), then be transferred (see previous comment about the

> phone

> receptionists) to a supposed supervisor, only to finally be transferred to

> someone who tells me that the warranty has expired and wants me to pay

> $40.00

> for the technical support to do the right thing that I want and need to

> do.

> First, the device works fine (as evidenced by this e-mail that you have

> just received)!

> Second, why should I have to pay for doing the right thing?

> Third, if I am going to be EXTORTED into buying a new wireless router so

> that I can do the right thing and set up an encryption key for a secure

> network, what on Gods' Green Earth makes anyone think that I would CHOOSE

> to

> buy another Linksys product when ALL that I have ever received from them

> is a

> functional wireless router (yes, even after seven whole years) and the

> crappiest Customer Service/Technical Support I have ever had the

> displeasure

> to encounter!

> I shall copy this letter and try to find as many Chat Rooms as possible in

> order to spread the word of ALL that I have gone through with the Chain of

> Command at the Linksys phone center, well above and beyond what any

> reasonable person should expect to go through, and still have NO RELIEF

> concerning my singular issue with their product and its capabilities that

> I

> SHOULD be able to enjoy as the owner of said product! What has happend to

> "The Customer Is Always Right" Customer Service mantra (I can't say "In

> America" because the call was handled in India)? Is the Customer, the

> ones

> that makes the company what it is through the purchase of products, so

> worthless to the company that they can just be treated with abject

> contempt

> and scorn? Is the Customer to thus be trampled underfoot? Are we paying

> to

> be so abused? I, for one (yes, one, the beginning of all), shall NOT be

> treated in such manner, and CERTAINLY shall NOT PAY to be treated as such!

> In this world of expanding technologies, it shall be those with the

> GREATEST Customer Appeal that shall continue to be found worthwile in the

> publics' eyes (and pocketbooks) and shall grow to meet the demands of a

> growing world - ESPECIALLY in the Electronics Department!

> It is now my strongest desire that the Linksys Corporation suffers

> irreparable damage and goes out of business for their Crappy Customer

> Service! I can only hope that I reach enough people around the world to

> bring

> this desire true!

>

> "Mista Fadedglory" wrote:

>

>> Hello,

>>

>> I recently purchased a Linksys wireless router to have a wireless

>> network in my house. with that I'm wondering, do I need a software

>> firewall like Comodo or ZoneAlarm anymore? I thought that I had heard

>> that there is no need for those if I have a "hard" router.

>>

>> Thanks in advance.

>>

 

The effort you are putting into being horrible to Linksys would be better

expended in reading up on wifi :-)

Linksys products are pretty good, the only problems I've had with them in

the past, stemmed from unfamiliarity with setting it all up, and becoming

familiar with the various settings including encryption ! ...which can

take up quite a lot of time.

 

It's no good shouting at Linksys because of your own ignorance !

 

regards, Richard