Guest Saucer Man Posted August 6, 2008 Posted August 6, 2008 We are using RemoteAPP with Server 2008. At a remote location, our user is trying to print from the app but when he goes to select the printer from the app, only a few of his printers are showing up. If he goes to START-SETTINGS-PRINTERS, all his printers are there. I can't find anything in common with the printers that do show up in the RemoteAPP. One of the printers lives at the office, another lives at his remote location, the other are the Microsoft Document Writers. He really needs to printer to a PDFPrinter that is on his laptop. This PDF printer converts the documents to a PDF File. Anyone know how to correct this? -- Thanks!
Guest Jeff Pitsch Posted August 6, 2008 Posted August 6, 2008 Re: Not all printers are showing up using RemoteAPP You can manually setup a pdf printer on the terminal server. Do you hae the correct print drivers installed to support his printers? Or enabled easy print? -- Jeff Pitsch Microsoft MVP - Terminal Services "Saucer Man" <saucerman@nospam.com> wrote in message news:489a0f74$0$19730$cc2e38e6@news.uslec.net... > We are using RemoteAPP with Server 2008. At a remote location, our user > is trying to print from the app but when he goes to select the printer > from the app, only a few of his printers are showing up. If he goes to > START-SETTINGS-PRINTERS, all his printers are there. I can't find > anything in common with the printers that do show up in the RemoteAPP. > One of the printers lives at the office, another lives at his remote > location, the other are the Microsoft Document Writers. He really needs > to printer to a PDFPrinter that is on his laptop. This PDF printer > converts the documents to a PDF File. Anyone know how to correct this? > > -- > Thanks! >
Guest Saucer Man Posted August 7, 2008 Posted August 7, 2008 Re: Not all printers are showing up using RemoteAPP I haven't installed any printers on the terminal server. I thought RemoteAPP would use the printers and printer software installed on the client it's running on. Is this not the case? "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... > You can manually setup a pdf printer on the terminal server. Do you hae > the correct print drivers installed to support his printers? Or enabled > easy print? > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >> We are using RemoteAPP with Server 2008. At a remote location, our user >> is trying to print from the app but when he goes to select the printer >> from the app, only a few of his printers are showing up. If he goes to >> START-SETTINGS-PRINTERS, all his printers are there. I can't find >> anything in common with the printers that do show up in the RemoteAPP. >> One of the printers lives at the office, another lives at his remote >> location, the other are the Microsoft Document Writers. He really needs >> to printer to a PDFPrinter that is on his laptop. This PDF printer >> converts the documents to a PDF File. Anyone know how to correct this? >> >> -- >> Thanks! >> > > >
Guest Vera Noest [MVP] Posted August 7, 2008 Posted August 7, 2008 Re: Not all printers are showing up using RemoteAPP No, that's not how it works. You have to either install the drivers on the server or -better- enable EasyPrint. WS2008: Terminal Services Printing http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- terminal-services-printing.aspx _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net ___ please respond in newsgroup, NOT by private email ___ "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in microsoft.public.windows.terminal_services: > I haven't installed any printers on the terminal server. I > thought RemoteAPP would use the printers and printer software > installed on the client it's running on. Is this not the case? > > > > "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message > news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >> You can manually setup a pdf printer on the terminal server. >> Do you hae the correct print drivers installed to support his >> printers? Or enabled easy print? >> >> -- >> Jeff Pitsch >> Microsoft MVP - Terminal Services >> >> "Saucer Man" <saucerman@nospam.com> wrote in message >> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>> We are using RemoteAPP with Server 2008. At a remote >>> location, our user is trying to print from the app but when he >>> goes to select the printer from the app, only a few of his >>> printers are showing up. If he goes to >>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>> find anything in common with the printers that do show up in >>> the RemoteAPP. One of the printers lives at the office, >>> another lives at his remote location, the other are the >>> Microsoft Document Writers. He really needs to printer to a >>> PDFPrinter that is on his laptop. This PDF printer converts >>> the documents to a PDF File. Anyone know how to correct this? >>> >>> -- >>> Thanks!
Guest Saucer Man Posted August 7, 2008 Posted August 7, 2008 Re: Not all printers are showing up using RemoteAPP I think Easy Print is enabled by default. The user who is having this problem probably doesn't have the latest .NET Framework installed on his XP. I will have him install it and try again. Thanks! "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... > You can manually setup a pdf printer on the terminal server. Do you hae > the correct print drivers installed to support his printers? Or enabled > easy print? > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >> We are using RemoteAPP with Server 2008. At a remote location, our user >> is trying to print from the app but when he goes to select the printer >> from the app, only a few of his printers are showing up. If he goes to >> START-SETTINGS-PRINTERS, all his printers are there. I can't find >> anything in common with the printers that do show up in the RemoteAPP. >> One of the printers lives at the office, another lives at his remote >> location, the other are the Microsoft Document Writers. He really needs >> to printer to a PDFPrinter that is on his laptop. This PDF printer >> converts the documents to a PDF File. Anyone know how to correct this? >> >> -- >> Thanks! >> > > >
Guest Saucer Man Posted August 7, 2008 Posted August 7, 2008 Re: Not all printers are showing up using RemoteAPP OK. I installed the latest .NET framework on the pc and now all the printers are appearing. However, when the user prints to the pdfcreator printer, the name of the file is not related to the print job like it is suppoded to be. Instead, the filename is system.windowsuments.fix document sequence. It is supposed to be name based on the job he is printing. Is this a TS issue orelated to easy print? "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... > No, that's not how it works. You have to either install the drivers > on the server or -better- enable EasyPrint. > > WS2008: Terminal Services Printing > http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- > terminal-services-printing.aspx > _________________________________________________________ > Vera Noest > MCSE, CCEA, Microsoft MVP - Terminal Server > TS troubleshooting: http://ts.veranoest.net > ___ please respond in newsgroup, NOT by private email ___ > > "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in > microsoft.public.windows.terminal_services: > >> I haven't installed any printers on the terminal server. I >> thought RemoteAPP would use the printers and printer software >> installed on the client it's running on. Is this not the case? >> >> >> >> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>> You can manually setup a pdf printer on the terminal server. >>> Do you hae the correct print drivers installed to support his >>> printers? Or enabled easy print? >>> >>> -- >>> Jeff Pitsch >>> Microsoft MVP - Terminal Services >>> >>> "Saucer Man" <saucerman@nospam.com> wrote in message >>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>> We are using RemoteAPP with Server 2008. At a remote >>>> location, our user is trying to print from the app but when he >>>> goes to select the printer from the app, only a few of his >>>> printers are showing up. If he goes to >>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>> find anything in common with the printers that do show up in >>>> the RemoteAPP. One of the printers lives at the office, >>>> another lives at his remote location, the other are the >>>> Microsoft Document Writers. He really needs to printer to a >>>> PDFPrinter that is on his laptop. This PDF printer converts >>>> the documents to a PDF File. Anyone know how to correct this? >>>> >>>> -- >>>> Thanks! >
Guest Jeff Pitsch Posted August 7, 2008 Posted August 7, 2008 Re: Not all printers are showing up using RemoteAPP My guess would be it's related to how easy print handles pdf printers. This may require a call into MS to log a bug if it is. I'll try to ping MS on this as well. -- Jeff Pitsch Microsoft MVP - Terminal Services "Saucer Man" <saucerman@nospam.com> wrote in message news:489b0a59$0$19657$cc2e38e6@news.uslec.net... > OK. I installed the latest .NET framework on the pc and now all the > printers are appearing. However, when the user prints to the pdfcreator > printer, the name of the file is not related to the print job like it is > suppoded to be. Instead, the filename is system.windowsuments.fix > document sequence. It is supposed to be name based on the job he is > printing. Is this a TS issue orelated to easy print? > > "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message > news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >> No, that's not how it works. You have to either install the drivers >> on the server or -better- enable EasyPrint. >> >> WS2008: Terminal Services Printing >> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >> terminal-services-printing.aspx >> _________________________________________________________ >> Vera Noest >> MCSE, CCEA, Microsoft MVP - Terminal Server >> TS troubleshooting: http://ts.veranoest.net >> ___ please respond in newsgroup, NOT by private email ___ >> >> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >> microsoft.public.windows.terminal_services: >> >>> I haven't installed any printers on the terminal server. I >>> thought RemoteAPP would use the printers and printer software >>> installed on the client it's running on. Is this not the case? >>> >>> >>> >>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>> You can manually setup a pdf printer on the terminal server. >>>> Do you hae the correct print drivers installed to support his >>>> printers? Or enabled easy print? >>>> >>>> -- >>>> Jeff Pitsch >>>> Microsoft MVP - Terminal Services >>>> >>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>> We are using RemoteAPP with Server 2008. At a remote >>>>> location, our user is trying to print from the app but when he >>>>> goes to select the printer from the app, only a few of his >>>>> printers are showing up. If he goes to >>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>> find anything in common with the printers that do show up in >>>>> the RemoteAPP. One of the printers lives at the office, >>>>> another lives at his remote location, the other are the >>>>> Microsoft Document Writers. He really needs to printer to a >>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>> the documents to a PDF File. Anyone know how to correct this? >>>>> >>>>> -- >>>>> Thanks! >> > >
Guest Saucer Man Posted August 7, 2008 Posted August 7, 2008 Re: Not all printers are showing up using RemoteAPP OK. When I try it myself, the filename is actually System.Windows.Documents.pdf. My user reported a slightly different variation of that filename. Thanks. "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... > My guess would be it's related to how easy print handles pdf printers. > This may require a call into MS to log a bug if it is. I'll try to ping > MS on this as well. > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >> OK. I installed the latest .NET framework on the pc and now all the >> printers are appearing. However, when the user prints to the pdfcreator >> printer, the name of the file is not related to the print job like it is >> suppoded to be. Instead, the filename is system.windowsuments.fix >> document sequence. It is supposed to be name based on the job he is >> printing. Is this a TS issue orelated to easy print? >> >> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in >> message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>> No, that's not how it works. You have to either install the drivers >>> on the server or -better- enable EasyPrint. >>> >>> WS2008: Terminal Services Printing >>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>> terminal-services-printing.aspx >>> _________________________________________________________ >>> Vera Noest >>> MCSE, CCEA, Microsoft MVP - Terminal Server >>> TS troubleshooting: http://ts.veranoest.net >>> ___ please respond in newsgroup, NOT by private email ___ >>> >>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>> microsoft.public.windows.terminal_services: >>> >>>> I haven't installed any printers on the terminal server. I >>>> thought RemoteAPP would use the printers and printer software >>>> installed on the client it's running on. Is this not the case? >>>> >>>> >>>> >>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>> You can manually setup a pdf printer on the terminal server. >>>>> Do you hae the correct print drivers installed to support his >>>>> printers? Or enabled easy print? >>>>> >>>>> -- >>>>> Jeff Pitsch >>>>> Microsoft MVP - Terminal Services >>>>> >>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>> location, our user is trying to print from the app but when he >>>>>> goes to select the printer from the app, only a few of his >>>>>> printers are showing up. If he goes to >>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>> find anything in common with the printers that do show up in >>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>> another lives at his remote location, the other are the >>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>> the documents to a PDF File. Anyone know how to correct this? >>>>>> >>>>>> -- >>>>>> Thanks! >>> >> >> > > >
Guest Saucer Man Posted August 11, 2008 Posted August 11, 2008 Re: Not all printers are showing up using RemoteAPP Hi Jeff, did you get any other information on this? "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... > My guess would be it's related to how easy print handles pdf printers. > This may require a call into MS to log a bug if it is. I'll try to ping > MS on this as well. > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >> OK. I installed the latest .NET framework on the pc and now all the >> printers are appearing. However, when the user prints to the pdfcreator >> printer, the name of the file is not related to the print job like it is >> suppoded to be. Instead, the filename is system.windowsuments.fix >> document sequence. It is supposed to be name based on the job he is >> printing. Is this a TS issue orelated to easy print? >> >> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in >> message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>> No, that's not how it works. You have to either install the drivers >>> on the server or -better- enable EasyPrint. >>> >>> WS2008: Terminal Services Printing >>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>> terminal-services-printing.aspx >>> _________________________________________________________ >>> Vera Noest >>> MCSE, CCEA, Microsoft MVP - Terminal Server >>> TS troubleshooting: http://ts.veranoest.net >>> ___ please respond in newsgroup, NOT by private email ___ >>> >>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>> microsoft.public.windows.terminal_services: >>> >>>> I haven't installed any printers on the terminal server. I >>>> thought RemoteAPP would use the printers and printer software >>>> installed on the client it's running on. Is this not the case? >>>> >>>> >>>> >>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>> You can manually setup a pdf printer on the terminal server. >>>>> Do you hae the correct print drivers installed to support his >>>>> printers? Or enabled easy print? >>>>> >>>>> -- >>>>> Jeff Pitsch >>>>> Microsoft MVP - Terminal Services >>>>> >>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>> location, our user is trying to print from the app but when he >>>>>> goes to select the printer from the app, only a few of his >>>>>> printers are showing up. If he goes to >>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>> find anything in common with the printers that do show up in >>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>> another lives at his remote location, the other are the >>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>> the documents to a PDF File. Anyone know how to correct this? >>>>>> >>>>>> -- >>>>>> Thanks! >>> >> >> > > >
Guest Jeff Pitsch Posted August 11, 2008 Posted August 11, 2008 Re: Not all printers are showing up using RemoteAPP I haven't heard anything back yet. still waiting. :( -- Jeff Pitsch Microsoft MVP - Terminal Services "Saucer Man" <saucerman@nospam.com> wrote in message news:48a02b13$0$24519$cc2e38e6@news.uslec.net... > Hi Jeff, did you get any other information on this? > > > "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message > news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >> My guess would be it's related to how easy print handles pdf printers. >> This may require a call into MS to log a bug if it is. I'll try to ping >> MS on this as well. >> >> -- >> Jeff Pitsch >> Microsoft MVP - Terminal Services >> >> "Saucer Man" <saucerman@nospam.com> wrote in message >> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>> OK. I installed the latest .NET framework on the pc and now all the >>> printers are appearing. However, when the user prints to the pdfcreator >>> printer, the name of the file is not related to the print job like it is >>> suppoded to be. Instead, the filename is system.windowsuments.fix >>> document sequence. It is supposed to be name based on the job he is >>> printing. Is this a TS issue orelated to easy print? >>> >>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in >>> message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>> No, that's not how it works. You have to either install the drivers >>>> on the server or -better- enable EasyPrint. >>>> >>>> WS2008: Terminal Services Printing >>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>> terminal-services-printing.aspx >>>> _________________________________________________________ >>>> Vera Noest >>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>> TS troubleshooting: http://ts.veranoest.net >>>> ___ please respond in newsgroup, NOT by private email ___ >>>> >>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>> microsoft.public.windows.terminal_services: >>>> >>>>> I haven't installed any printers on the terminal server. I >>>>> thought RemoteAPP would use the printers and printer software >>>>> installed on the client it's running on. Is this not the case? >>>>> >>>>> >>>>> >>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>> You can manually setup a pdf printer on the terminal server. >>>>>> Do you hae the correct print drivers installed to support his >>>>>> printers? Or enabled easy print? >>>>>> >>>>>> -- >>>>>> Jeff Pitsch >>>>>> Microsoft MVP - Terminal Services >>>>>> >>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>> location, our user is trying to print from the app but when he >>>>>>> goes to select the printer from the app, only a few of his >>>>>>> printers are showing up. If he goes to >>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>>> find anything in common with the printers that do show up in >>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>> another lives at his remote location, the other are the >>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>> the documents to a PDF File. Anyone know how to correct this? >>>>>>> >>>>>>> -- >>>>>>> Thanks! >>>> >>> >>> >> >> >> > >
Guest Saucer Man Posted August 11, 2008 Posted August 11, 2008 Re: Not all printers are showing up using RemoteAPP OK thanks. I want to hold off a bit before spending the $260 on a Microsoft call. "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >I haven't heard anything back yet. still waiting. :( > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >> Hi Jeff, did you get any other information on this? >> >> >> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>> My guess would be it's related to how easy print handles pdf printers. >>> This may require a call into MS to log a bug if it is. I'll try to ping >>> MS on this as well. >>> >>> -- >>> Jeff Pitsch >>> Microsoft MVP - Terminal Services >>> >>> "Saucer Man" <saucerman@nospam.com> wrote in message >>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>> OK. I installed the latest .NET framework on the pc and now all the >>>> printers are appearing. However, when the user prints to the >>>> pdfcreator printer, the name of the file is not related to the print >>>> job like it is suppoded to be. Instead, the filename is >>>> system.windowsuments.fix document sequence. It is supposed to be name >>>> based on the job he is printing. Is this a TS issue orelated to easy >>>> print? >>>> >>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in >>>> message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>> No, that's not how it works. You have to either install the drivers >>>>> on the server or -better- enable EasyPrint. >>>>> >>>>> WS2008: Terminal Services Printing >>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>> terminal-services-printing.aspx >>>>> _________________________________________________________ >>>>> Vera Noest >>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>> TS troubleshooting: http://ts.veranoest.net >>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>> >>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>> microsoft.public.windows.terminal_services: >>>>> >>>>>> I haven't installed any printers on the terminal server. I >>>>>> thought RemoteAPP would use the printers and printer software >>>>>> installed on the client it's running on. Is this not the case? >>>>>> >>>>>> >>>>>> >>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>> Do you hae the correct print drivers installed to support his >>>>>>> printers? Or enabled easy print? >>>>>>> >>>>>>> -- >>>>>>> Jeff Pitsch >>>>>>> Microsoft MVP - Terminal Services >>>>>>> >>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>> location, our user is trying to print from the app but when he >>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>> printers are showing up. If he goes to >>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>>>> find anything in common with the printers that do show up in >>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>> another lives at his remote location, the other are the >>>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>>> the documents to a PDF File. Anyone know how to correct this? >>>>>>>> >>>>>>>> -- >>>>>>>> Thanks! >>>>> >>>> >>>> >>> >>> >>> >> >> > > >
Guest Jeff Pitsch Posted August 13, 2008 Posted August 13, 2008 Re: Not all printers are showing up using RemoteAPP Should be hearing something back soon. I've passed this along to MS. -- Jeff Pitsch Microsoft MVP - Terminal Services "Saucer Man" <saucerman@nospam.com> wrote in message news:48a036af$0$24535$cc2e38e6@news.uslec.net... > OK thanks. I want to hold off a bit before spending the $260 on a > Microsoft call. > > "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message > news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>I haven't heard anything back yet. still waiting. :( >> >> -- >> Jeff Pitsch >> Microsoft MVP - Terminal Services >> >> "Saucer Man" <saucerman@nospam.com> wrote in message >> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>> Hi Jeff, did you get any other information on this? >>> >>> >>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>> My guess would be it's related to how easy print handles pdf printers. >>>> This may require a call into MS to log a bug if it is. I'll try to >>>> ping MS on this as well. >>>> >>>> -- >>>> Jeff Pitsch >>>> Microsoft MVP - Terminal Services >>>> >>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>> OK. I installed the latest .NET framework on the pc and now all the >>>>> printers are appearing. However, when the user prints to the >>>>> pdfcreator printer, the name of the file is not related to the print >>>>> job like it is suppoded to be. Instead, the filename is >>>>> system.windowsuments.fix document sequence. It is supposed to be name >>>>> based on the job he is printing. Is this a TS issue orelated to easy >>>>> print? >>>>> >>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in >>>>> message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>> No, that's not how it works. You have to either install the drivers >>>>>> on the server or -better- enable EasyPrint. >>>>>> >>>>>> WS2008: Terminal Services Printing >>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>> terminal-services-printing.aspx >>>>>> _________________________________________________________ >>>>>> Vera Noest >>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>> >>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>> microsoft.public.windows.terminal_services: >>>>>> >>>>>>> I haven't installed any printers on the terminal server. I >>>>>>> thought RemoteAPP would use the printers and printer software >>>>>>> installed on the client it's running on. Is this not the case? >>>>>>> >>>>>>> >>>>>>> >>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>>> Do you hae the correct print drivers installed to support his >>>>>>>> printers? Or enabled easy print? >>>>>>>> >>>>>>>> -- >>>>>>>> Jeff Pitsch >>>>>>>> Microsoft MVP - Terminal Services >>>>>>>> >>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>> location, our user is trying to print from the app but when he >>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>> printers are showing up. If he goes to >>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>>>>> find anything in common with the printers that do show up in >>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>> another lives at his remote location, the other are the >>>>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>>>> the documents to a PDF File. Anyone know how to correct this? >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Thanks! >>>>>> >>>>> >>>>> >>>> >>>> >>>> >>> >>> >> >> >> > >
Guest Jeff Pitsch Posted August 13, 2008 Posted August 13, 2008 Re: Not all printers are showing up using RemoteAPP Saucer, is this actually breaking something in the environment or is it just an annoyance? -- Jeff Pitsch Microsoft MVP - Terminal Services "Saucer Man" <saucerman@nospam.com> wrote in message news:48a036af$0$24535$cc2e38e6@news.uslec.net... > OK thanks. I want to hold off a bit before spending the $260 on a > Microsoft call. > > "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message > news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>I haven't heard anything back yet. still waiting. :( >> >> -- >> Jeff Pitsch >> Microsoft MVP - Terminal Services >> >> "Saucer Man" <saucerman@nospam.com> wrote in message >> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>> Hi Jeff, did you get any other information on this? >>> >>> >>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>> My guess would be it's related to how easy print handles pdf printers. >>>> This may require a call into MS to log a bug if it is. I'll try to >>>> ping MS on this as well. >>>> >>>> -- >>>> Jeff Pitsch >>>> Microsoft MVP - Terminal Services >>>> >>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>> OK. I installed the latest .NET framework on the pc and now all the >>>>> printers are appearing. However, when the user prints to the >>>>> pdfcreator printer, the name of the file is not related to the print >>>>> job like it is suppoded to be. Instead, the filename is >>>>> system.windowsuments.fix document sequence. It is supposed to be name >>>>> based on the job he is printing. Is this a TS issue orelated to easy >>>>> print? >>>>> >>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in >>>>> message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>> No, that's not how it works. You have to either install the drivers >>>>>> on the server or -better- enable EasyPrint. >>>>>> >>>>>> WS2008: Terminal Services Printing >>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>> terminal-services-printing.aspx >>>>>> _________________________________________________________ >>>>>> Vera Noest >>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>> >>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>> microsoft.public.windows.terminal_services: >>>>>> >>>>>>> I haven't installed any printers on the terminal server. I >>>>>>> thought RemoteAPP would use the printers and printer software >>>>>>> installed on the client it's running on. Is this not the case? >>>>>>> >>>>>>> >>>>>>> >>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>>> Do you hae the correct print drivers installed to support his >>>>>>>> printers? Or enabled easy print? >>>>>>>> >>>>>>>> -- >>>>>>>> Jeff Pitsch >>>>>>>> Microsoft MVP - Terminal Services >>>>>>>> >>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>> location, our user is trying to print from the app but when he >>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>> printers are showing up. If he goes to >>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>>>>> find anything in common with the printers that do show up in >>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>> another lives at his remote location, the other are the >>>>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>>>> the documents to a PDF File. Anyone know how to correct this? >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Thanks! >>>>>> >>>>> >>>>> >>>> >>>> >>>> >>> >>> >> >> >> > >
Guest Saucer Man Posted August 14, 2008 Posted August 14, 2008 Re: Not all printers are showing up using RemoteAPP This is the first time we implemeting TS. The user is testing it before we go into production. The application creates a document with a very unique name that the users will not be able to guess. Having the document named System.Windows.Documents.pdf every time will mean I will need to find another solution before we go into production. I tried installing a PDF writer on the TS itself. That names the document correctly BUT it shows all the drives on the TS in the Save Dialog Box. That will confuse the user also and they will end up losing documents by not saving them in their own local drive. The EasyPrint would be the best if it didn't rename the documents. Thanks. "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... > Saucer, is this actually breaking something in the environment or is it > just an annoyance? > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:48a036af$0$24535$cc2e38e6@news.uslec.net... >> OK thanks. I want to hold off a bit before spending the $260 on a >> Microsoft call. >> >> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>I haven't heard anything back yet. still waiting. :( >>> >>> -- >>> Jeff Pitsch >>> Microsoft MVP - Terminal Services >>> >>> "Saucer Man" <saucerman@nospam.com> wrote in message >>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>> Hi Jeff, did you get any other information on this? >>>> >>>> >>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>> My guess would be it's related to how easy print handles pdf printers. >>>>> This may require a call into MS to log a bug if it is. I'll try to >>>>> ping MS on this as well. >>>>> >>>>> -- >>>>> Jeff Pitsch >>>>> Microsoft MVP - Terminal Services >>>>> >>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>> OK. I installed the latest .NET framework on the pc and now all the >>>>>> printers are appearing. However, when the user prints to the >>>>>> pdfcreator printer, the name of the file is not related to the print >>>>>> job like it is suppoded to be. Instead, the filename is >>>>>> system.windowsuments.fix document sequence. It is supposed to be >>>>>> name based on the job he is printing. Is this a TS issue orelated to >>>>>> easy print? >>>>>> >>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in >>>>>> message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>> No, that's not how it works. You have to either install the drivers >>>>>>> on the server or -better- enable EasyPrint. >>>>>>> >>>>>>> WS2008: Terminal Services Printing >>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>> terminal-services-printing.aspx >>>>>>> _________________________________________________________ >>>>>>> Vera Noest >>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>> >>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>> microsoft.public.windows.terminal_services: >>>>>>> >>>>>>>> I haven't installed any printers on the terminal server. I >>>>>>>> thought RemoteAPP would use the printers and printer software >>>>>>>> installed on the client it's running on. Is this not the case? >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>>>> Do you hae the correct print drivers installed to support his >>>>>>>>> printers? Or enabled easy print? >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Jeff Pitsch >>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>> >>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>> location, our user is trying to print from the app but when he >>>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>>>>>> find anything in common with the printers that do show up in >>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>>>>> the documents to a PDF File. Anyone know how to correct this? >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Thanks! >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>> >>>> >>> >>> >>> >> >> > > >
Guest Jeff Pitsch Posted August 14, 2008 Posted August 14, 2008 Re: Not all printers are showing up using RemoteAPP Bad news Saucer. This is a known issue with Easy Print. There are no plans on fixing it until the next Windows release. if you want, you can log a call on the issue and give a deeper explanation of what problems this is causing and the business justification for fixing it. That's the best I can tell you. sorry -- Jeff Pitsch Microsoft MVP - Terminal Services "Saucer Man" <saucerman@nospam.com> wrote in message news:48a41d8a$0$24585$cc2e38e6@news.uslec.net... > This is the first time we implemeting TS. The user is testing it before > we go into production. The application creates a document with a very > unique name that the users will not be able to guess. Having the document > named System.Windows.Documents.pdf every time will mean I will need to > find another solution before we go into production. I tried installing a > PDF writer on the TS itself. That names the document correctly BUT it > shows all the drives on the TS in the Save Dialog Box. That will confuse > the user also and they will end up losing documents by not saving them in > their own local drive. The EasyPrint would be the best if it didn't > rename the documents. Thanks. > > "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message > news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... >> Saucer, is this actually breaking something in the environment or is it >> just an annoyance? >> >> -- >> Jeff Pitsch >> Microsoft MVP - Terminal Services >> >> "Saucer Man" <saucerman@nospam.com> wrote in message >> news:48a036af$0$24535$cc2e38e6@news.uslec.net... >>> OK thanks. I want to hold off a bit before spending the $260 on a >>> Microsoft call. >>> >>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>>I haven't heard anything back yet. still waiting. :( >>>> >>>> -- >>>> Jeff Pitsch >>>> Microsoft MVP - Terminal Services >>>> >>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>>> Hi Jeff, did you get any other information on this? >>>>> >>>>> >>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>>> My guess would be it's related to how easy print handles pdf >>>>>> printers. This may require a call into MS to log a bug if it is. >>>>>> I'll try to ping MS on this as well. >>>>>> >>>>>> -- >>>>>> Jeff Pitsch >>>>>> Microsoft MVP - Terminal Services >>>>>> >>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>>> OK. I installed the latest .NET framework on the pc and now all the >>>>>>> printers are appearing. However, when the user prints to the >>>>>>> pdfcreator printer, the name of the file is not related to the print >>>>>>> job like it is suppoded to be. Instead, the filename is >>>>>>> system.windowsuments.fix document sequence. It is supposed to be >>>>>>> name based on the job he is printing. Is this a TS issue orelated >>>>>>> to easy print? >>>>>>> >>>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in >>>>>>> message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>>> No, that's not how it works. You have to either install the drivers >>>>>>>> on the server or -better- enable EasyPrint. >>>>>>>> >>>>>>>> WS2008: Terminal Services Printing >>>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>>> terminal-services-printing.aspx >>>>>>>> _________________________________________________________ >>>>>>>> Vera Noest >>>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>>> >>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>>> microsoft.public.windows.terminal_services: >>>>>>>> >>>>>>>>> I haven't installed any printers on the terminal server. I >>>>>>>>> thought RemoteAPP would use the printers and printer software >>>>>>>>> installed on the client it's running on. Is this not the case? >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>>>>> Do you hae the correct print drivers installed to support his >>>>>>>>>> printers? Or enabled easy print? >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Jeff Pitsch >>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>> >>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>>> location, our user is trying to print from the app but when he >>>>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>>>>>>> find anything in common with the printers that do show up in >>>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>>>>>> the documents to a PDF File. Anyone know how to correct this? >>>>>>>>>>> >>>>>>>>>>> -- >>>>>>>>>>> Thanks! >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>>> >>> >>> >> >> >> > >
Guest Saucer Man Posted August 15, 2008 Posted August 15, 2008 Re: Not all printers are showing up using RemoteAPP Thanks a lot for all your help. Is there a way I can prevent any of the TS drives from showing up when someone opens up a Save dialog box through RemoteAPP? If so, I will install the PDF software on the TS instead of the client PC. "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:OdEcLgk$IHA.3396@TK2MSFTNGP03.phx.gbl... > Bad news Saucer. > > This is a known issue with Easy Print. There are no plans on fixing it > until the next Windows release. if you want, you can log a call on the > issue and give a deeper explanation of what problems this is causing and > the business justification for fixing it. That's the best I can tell you. > sorry > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:48a41d8a$0$24585$cc2e38e6@news.uslec.net... >> This is the first time we implemeting TS. The user is testing it before >> we go into production. The application creates a document with a very >> unique name that the users will not be able to guess. Having the >> document named System.Windows.Documents.pdf every time will mean I will >> need to find another solution before we go into production. I tried >> installing a PDF writer on the TS itself. That names the document >> correctly BUT it shows all the drives on the TS in the Save Dialog Box. >> That will confuse the user also and they will end up losing documents by >> not saving them in their own local drive. The EasyPrint would be the >> best if it didn't rename the documents. Thanks. >> >> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >> news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... >>> Saucer, is this actually breaking something in the environment or is it >>> just an annoyance? >>> >>> -- >>> Jeff Pitsch >>> Microsoft MVP - Terminal Services >>> >>> "Saucer Man" <saucerman@nospam.com> wrote in message >>> news:48a036af$0$24535$cc2e38e6@news.uslec.net... >>>> OK thanks. I want to hold off a bit before spending the $260 on a >>>> Microsoft call. >>>> >>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>>>I haven't heard anything back yet. still waiting. :( >>>>> >>>>> -- >>>>> Jeff Pitsch >>>>> Microsoft MVP - Terminal Services >>>>> >>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>>>> Hi Jeff, did you get any other information on this? >>>>>> >>>>>> >>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>>>> My guess would be it's related to how easy print handles pdf >>>>>>> printers. This may require a call into MS to log a bug if it is. >>>>>>> I'll try to ping MS on this as well. >>>>>>> >>>>>>> -- >>>>>>> Jeff Pitsch >>>>>>> Microsoft MVP - Terminal Services >>>>>>> >>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>>>> OK. I installed the latest .NET framework on the pc and now all >>>>>>>> the printers are appearing. However, when the user prints to the >>>>>>>> pdfcreator printer, the name of the file is not related to the >>>>>>>> print job like it is suppoded to be. Instead, the filename is >>>>>>>> system.windowsuments.fix document sequence. It is supposed to be >>>>>>>> name based on the job he is printing. Is this a TS issue orelated >>>>>>>> to easy print? >>>>>>>> >>>>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in >>>>>>>> message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>>>> No, that's not how it works. You have to either install the >>>>>>>>> drivers >>>>>>>>> on the server or -better- enable EasyPrint. >>>>>>>>> >>>>>>>>> WS2008: Terminal Services Printing >>>>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>>>> terminal-services-printing.aspx >>>>>>>>> _________________________________________________________ >>>>>>>>> Vera Noest >>>>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>>>> >>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>>>> microsoft.public.windows.terminal_services: >>>>>>>>> >>>>>>>>>> I haven't installed any printers on the terminal server. I >>>>>>>>>> thought RemoteAPP would use the printers and printer software >>>>>>>>>> installed on the client it's running on. Is this not the case? >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>>>>>> Do you hae the correct print drivers installed to support his >>>>>>>>>>> printers? Or enabled easy print? >>>>>>>>>>> >>>>>>>>>>> -- >>>>>>>>>>> Jeff Pitsch >>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>> >>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>>>> location, our user is trying to print from the app but when he >>>>>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>>>>>>>> find anything in common with the printers that do show up in >>>>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>>>>>>> the documents to a PDF File. Anyone know how to correct this? >>>>>>>>>>>> >>>>>>>>>>>> -- >>>>>>>>>>>> Thanks! >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>> >>>> >>> >>> >>> >> >> > > >
Guest Jeff Pitsch Posted August 15, 2008 Posted August 15, 2008 Re: Not all printers are showing up using RemoteAPP Hav eyou hidden the drives through Group Policy? -- Jeff Pitsch Microsoft MVP - Terminal Services "Saucer Man" <saucerman@nospam.com> wrote in message news:48a56bd1$0$24544$cc2e38e6@news.uslec.net... > Thanks a lot for all your help. Is there a way I can prevent any of the > TS drives from showing up when someone opens up a Save dialog box through > RemoteAPP? If so, I will install the PDF software on the TS instead of > the client PC. > > > "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message > news:OdEcLgk$IHA.3396@TK2MSFTNGP03.phx.gbl... >> Bad news Saucer. >> >> This is a known issue with Easy Print. There are no plans on fixing it >> until the next Windows release. if you want, you can log a call on the >> issue and give a deeper explanation of what problems this is causing and >> the business justification for fixing it. That's the best I can tell >> you. sorry >> >> -- >> Jeff Pitsch >> Microsoft MVP - Terminal Services >> >> "Saucer Man" <saucerman@nospam.com> wrote in message >> news:48a41d8a$0$24585$cc2e38e6@news.uslec.net... >>> This is the first time we implemeting TS. The user is testing it before >>> we go into production. The application creates a document with a very >>> unique name that the users will not be able to guess. Having the >>> document named System.Windows.Documents.pdf every time will mean I will >>> need to find another solution before we go into production. I tried >>> installing a PDF writer on the TS itself. That names the document >>> correctly BUT it shows all the drives on the TS in the Save Dialog Box. >>> That will confuse the user also and they will end up losing documents by >>> not saving them in their own local drive. The EasyPrint would be the >>> best if it didn't rename the documents. Thanks. >>> >>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>> news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... >>>> Saucer, is this actually breaking something in the environment or is it >>>> just an annoyance? >>>> >>>> -- >>>> Jeff Pitsch >>>> Microsoft MVP - Terminal Services >>>> >>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>> news:48a036af$0$24535$cc2e38e6@news.uslec.net... >>>>> OK thanks. I want to hold off a bit before spending the $260 on a >>>>> Microsoft call. >>>>> >>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>>>>I haven't heard anything back yet. still waiting. :( >>>>>> >>>>>> -- >>>>>> Jeff Pitsch >>>>>> Microsoft MVP - Terminal Services >>>>>> >>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>>>>> Hi Jeff, did you get any other information on this? >>>>>>> >>>>>>> >>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>>>>> My guess would be it's related to how easy print handles pdf >>>>>>>> printers. This may require a call into MS to log a bug if it is. >>>>>>>> I'll try to ping MS on this as well. >>>>>>>> >>>>>>>> -- >>>>>>>> Jeff Pitsch >>>>>>>> Microsoft MVP - Terminal Services >>>>>>>> >>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>>>>> OK. I installed the latest .NET framework on the pc and now all >>>>>>>>> the printers are appearing. However, when the user prints to the >>>>>>>>> pdfcreator printer, the name of the file is not related to the >>>>>>>>> print job like it is suppoded to be. Instead, the filename is >>>>>>>>> system.windowsuments.fix document sequence. It is supposed to be >>>>>>>>> name based on the job he is printing. Is this a TS issue orelated >>>>>>>>> to easy print? >>>>>>>>> >>>>>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in >>>>>>>>> message news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>>>>> No, that's not how it works. You have to either install the >>>>>>>>>> drivers >>>>>>>>>> on the server or -better- enable EasyPrint. >>>>>>>>>> >>>>>>>>>> WS2008: Terminal Services Printing >>>>>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>>>>> terminal-services-printing.aspx >>>>>>>>>> _________________________________________________________ >>>>>>>>>> Vera Noest >>>>>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>>>>> >>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>>>>> microsoft.public.windows.terminal_services: >>>>>>>>>> >>>>>>>>>>> I haven't installed any printers on the terminal server. I >>>>>>>>>>> thought RemoteAPP would use the printers and printer software >>>>>>>>>>> installed on the client it's running on. Is this not the case? >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>>>>>>> Do you hae the correct print drivers installed to support his >>>>>>>>>>>> printers? Or enabled easy print? >>>>>>>>>>>> >>>>>>>>>>>> -- >>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>> >>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>>>>> location, our user is trying to print from the app but when he >>>>>>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>>>>>>>>> find anything in common with the printers that do show up in >>>>>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>>>>>>>> the documents to a PDF File. Anyone know how to correct this? >>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>>> Thanks! >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>>> >>> >>> >> >> >> > >
Guest Saucer Man Posted August 15, 2008 Posted August 15, 2008 Re: Not all printers are showing up using RemoteAPP I didn't realize there were settings for this. I will look into this. When I install the virtual PDF printer on the TS, does this program also get installled in TS Mode? "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:eDFDvFt$IHA.4760@TK2MSFTNGP03.phx.gbl... > Hav eyou hidden the drives through Group Policy? > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:48a56bd1$0$24544$cc2e38e6@news.uslec.net... >> Thanks a lot for all your help. Is there a way I can prevent any of the >> TS drives from showing up when someone opens up a Save dialog box through >> RemoteAPP? If so, I will install the PDF software on the TS instead of >> the client PC. >> >> >> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >> news:OdEcLgk$IHA.3396@TK2MSFTNGP03.phx.gbl... >>> Bad news Saucer. >>> >>> This is a known issue with Easy Print. There are no plans on fixing it >>> until the next Windows release. if you want, you can log a call on the >>> issue and give a deeper explanation of what problems this is causing and >>> the business justification for fixing it. That's the best I can tell >>> you. sorry >>> >>> -- >>> Jeff Pitsch >>> Microsoft MVP - Terminal Services >>> >>> "Saucer Man" <saucerman@nospam.com> wrote in message >>> news:48a41d8a$0$24585$cc2e38e6@news.uslec.net... >>>> This is the first time we implemeting TS. The user is testing it >>>> before we go into production. The application creates a document with >>>> a very unique name that the users will not be able to guess. Having >>>> the document named System.Windows.Documents.pdf every time will mean I >>>> will need to find another solution before we go into production. I >>>> tried installing a PDF writer on the TS itself. That names the >>>> document correctly BUT it shows all the drives on the TS in the Save >>>> Dialog Box. That will confuse the user also and they will end up losing >>>> documents by not saving them in their own local drive. The EasyPrint >>>> would be the best if it didn't rename the documents. Thanks. >>>> >>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>> news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... >>>>> Saucer, is this actually breaking something in the environment or is >>>>> it just an annoyance? >>>>> >>>>> -- >>>>> Jeff Pitsch >>>>> Microsoft MVP - Terminal Services >>>>> >>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>> news:48a036af$0$24535$cc2e38e6@news.uslec.net... >>>>>> OK thanks. I want to hold off a bit before spending the $260 on a >>>>>> Microsoft call. >>>>>> >>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>>>>>I haven't heard anything back yet. still waiting. :( >>>>>>> >>>>>>> -- >>>>>>> Jeff Pitsch >>>>>>> Microsoft MVP - Terminal Services >>>>>>> >>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>>>>>> Hi Jeff, did you get any other information on this? >>>>>>>> >>>>>>>> >>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>>>>>> My guess would be it's related to how easy print handles pdf >>>>>>>>> printers. This may require a call into MS to log a bug if it is. >>>>>>>>> I'll try to ping MS on this as well. >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Jeff Pitsch >>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>> >>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>>>>>> OK. I installed the latest .NET framework on the pc and now all >>>>>>>>>> the printers are appearing. However, when the user prints to the >>>>>>>>>> pdfcreator printer, the name of the file is not related to the >>>>>>>>>> print job like it is suppoded to be. Instead, the filename is >>>>>>>>>> system.windowsuments.fix document sequence. It is supposed to be >>>>>>>>>> name based on the job he is printing. Is this a TS issue >>>>>>>>>> orelated to easy print? >>>>>>>>>> >>>>>>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote >>>>>>>>>> in message >>>>>>>>>> news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>>>>>> No, that's not how it works. You have to either install the >>>>>>>>>>> drivers >>>>>>>>>>> on the server or -better- enable EasyPrint. >>>>>>>>>>> >>>>>>>>>>> WS2008: Terminal Services Printing >>>>>>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>>>>>> terminal-services-printing.aspx >>>>>>>>>>> _________________________________________________________ >>>>>>>>>>> Vera Noest >>>>>>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>>>>>> >>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>>>>>> microsoft.public.windows.terminal_services: >>>>>>>>>>> >>>>>>>>>>>> I haven't installed any printers on the terminal server. I >>>>>>>>>>>> thought RemoteAPP would use the printers and printer software >>>>>>>>>>>> installed on the client it's running on. Is this not the case? >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>>>>>>>> Do you hae the correct print drivers installed to support his >>>>>>>>>>>>> printers? Or enabled easy print? >>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>>> >>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>>>>>> location, our user is trying to print from the app but when >>>>>>>>>>>>>> he >>>>>>>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>>>>>>>>>> find anything in common with the printers that do show up in >>>>>>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>>>>>>>>> the documents to a PDF File. Anyone know how to correct >>>>>>>>>>>>>> this? >>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> Thanks! >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>> >>>> >>> >>> >>> >> >> > > >
Guest Saucer Man Posted August 15, 2008 Posted August 15, 2008 Re: Not all printers are showing up using RemoteAPP Ok, I tried hiding the drives with GP but the SAVE dialog still shows locations on the Terminal Server such as the user profile name, desktop, public, etc. Is there a way to only show the local environment? "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:eDFDvFt$IHA.4760@TK2MSFTNGP03.phx.gbl... > Hav eyou hidden the drives through Group Policy? > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:48a56bd1$0$24544$cc2e38e6@news.uslec.net... >> Thanks a lot for all your help. Is there a way I can prevent any of the >> TS drives from showing up when someone opens up a Save dialog box through >> RemoteAPP? If so, I will install the PDF software on the TS instead of >> the client PC. >> >> >> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >> news:OdEcLgk$IHA.3396@TK2MSFTNGP03.phx.gbl... >>> Bad news Saucer. >>> >>> This is a known issue with Easy Print. There are no plans on fixing it >>> until the next Windows release. if you want, you can log a call on the >>> issue and give a deeper explanation of what problems this is causing and >>> the business justification for fixing it. That's the best I can tell >>> you. sorry >>> >>> -- >>> Jeff Pitsch >>> Microsoft MVP - Terminal Services >>> >>> "Saucer Man" <saucerman@nospam.com> wrote in message >>> news:48a41d8a$0$24585$cc2e38e6@news.uslec.net... >>>> This is the first time we implemeting TS. The user is testing it >>>> before we go into production. The application creates a document with >>>> a very unique name that the users will not be able to guess. Having >>>> the document named System.Windows.Documents.pdf every time will mean I >>>> will need to find another solution before we go into production. I >>>> tried installing a PDF writer on the TS itself. That names the >>>> document correctly BUT it shows all the drives on the TS in the Save >>>> Dialog Box. That will confuse the user also and they will end up losing >>>> documents by not saving them in their own local drive. The EasyPrint >>>> would be the best if it didn't rename the documents. Thanks. >>>> >>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>> news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... >>>>> Saucer, is this actually breaking something in the environment or is >>>>> it just an annoyance? >>>>> >>>>> -- >>>>> Jeff Pitsch >>>>> Microsoft MVP - Terminal Services >>>>> >>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>> news:48a036af$0$24535$cc2e38e6@news.uslec.net... >>>>>> OK thanks. I want to hold off a bit before spending the $260 on a >>>>>> Microsoft call. >>>>>> >>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>>>>>I haven't heard anything back yet. still waiting. :( >>>>>>> >>>>>>> -- >>>>>>> Jeff Pitsch >>>>>>> Microsoft MVP - Terminal Services >>>>>>> >>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>>>>>> Hi Jeff, did you get any other information on this? >>>>>>>> >>>>>>>> >>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>>>>>> My guess would be it's related to how easy print handles pdf >>>>>>>>> printers. This may require a call into MS to log a bug if it is. >>>>>>>>> I'll try to ping MS on this as well. >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Jeff Pitsch >>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>> >>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>>>>>> OK. I installed the latest .NET framework on the pc and now all >>>>>>>>>> the printers are appearing. However, when the user prints to the >>>>>>>>>> pdfcreator printer, the name of the file is not related to the >>>>>>>>>> print job like it is suppoded to be. Instead, the filename is >>>>>>>>>> system.windowsuments.fix document sequence. It is supposed to be >>>>>>>>>> name based on the job he is printing. Is this a TS issue >>>>>>>>>> orelated to easy print? >>>>>>>>>> >>>>>>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote >>>>>>>>>> in message >>>>>>>>>> news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>>>>>> No, that's not how it works. You have to either install the >>>>>>>>>>> drivers >>>>>>>>>>> on the server or -better- enable EasyPrint. >>>>>>>>>>> >>>>>>>>>>> WS2008: Terminal Services Printing >>>>>>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>>>>>> terminal-services-printing.aspx >>>>>>>>>>> _________________________________________________________ >>>>>>>>>>> Vera Noest >>>>>>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>>>>>> >>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>>>>>> microsoft.public.windows.terminal_services: >>>>>>>>>>> >>>>>>>>>>>> I haven't installed any printers on the terminal server. I >>>>>>>>>>>> thought RemoteAPP would use the printers and printer software >>>>>>>>>>>> installed on the client it's running on. Is this not the case? >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>>>>>>>> Do you hae the correct print drivers installed to support his >>>>>>>>>>>>> printers? Or enabled easy print? >>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>>> >>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>>>>>> location, our user is trying to print from the app but when >>>>>>>>>>>>>> he >>>>>>>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I can't >>>>>>>>>>>>>> find anything in common with the printers that do show up in >>>>>>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>>>>>>>>> the documents to a PDF File. Anyone know how to correct >>>>>>>>>>>>>> this? >>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> Thanks! >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>> >>>> >>> >>> >>> >> >> > > >
Guest Jeff Pitsch Posted August 15, 2008 Posted August 15, 2008 Re: Not all printers are showing up using RemoteAPP That may be the pdf software you've chosen doesn't follow "best practices" when it was designed. There are a bunch of free pdf writers. It's just a matter of finding the right one. Which one are you testing by the way? -- Jeff Pitsch Microsoft MVP - Terminal Services "Saucer Man" <saucerman@nospam.com> wrote in message news:48a58830$0$24590$cc2e38e6@news.uslec.net... > Ok, I tried hiding the drives with GP but the SAVE dialog still shows > locations on the Terminal Server such as the user profile name, desktop, > public, etc. Is there a way to only show the local environment? > > > "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message > news:eDFDvFt$IHA.4760@TK2MSFTNGP03.phx.gbl... >> Hav eyou hidden the drives through Group Policy? >> >> -- >> Jeff Pitsch >> Microsoft MVP - Terminal Services >> >> "Saucer Man" <saucerman@nospam.com> wrote in message >> news:48a56bd1$0$24544$cc2e38e6@news.uslec.net... >>> Thanks a lot for all your help. Is there a way I can prevent any of the >>> TS drives from showing up when someone opens up a Save dialog box >>> through RemoteAPP? If so, I will install the PDF software on the TS >>> instead of the client PC. >>> >>> >>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>> news:OdEcLgk$IHA.3396@TK2MSFTNGP03.phx.gbl... >>>> Bad news Saucer. >>>> >>>> This is a known issue with Easy Print. There are no plans on fixing it >>>> until the next Windows release. if you want, you can log a call on the >>>> issue and give a deeper explanation of what problems this is causing >>>> and the business justification for fixing it. That's the best I can >>>> tell you. sorry >>>> >>>> -- >>>> Jeff Pitsch >>>> Microsoft MVP - Terminal Services >>>> >>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>> news:48a41d8a$0$24585$cc2e38e6@news.uslec.net... >>>>> This is the first time we implemeting TS. The user is testing it >>>>> before we go into production. The application creates a document with >>>>> a very unique name that the users will not be able to guess. Having >>>>> the document named System.Windows.Documents.pdf every time will mean I >>>>> will need to find another solution before we go into production. I >>>>> tried installing a PDF writer on the TS itself. That names the >>>>> document correctly BUT it shows all the drives on the TS in the Save >>>>> Dialog Box. That will confuse the user also and they will end up >>>>> losing documents by not saving them in their own local drive. The >>>>> EasyPrint would be the best if it didn't rename the documents. >>>>> Thanks. >>>>> >>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>> news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... >>>>>> Saucer, is this actually breaking something in the environment or is >>>>>> it just an annoyance? >>>>>> >>>>>> -- >>>>>> Jeff Pitsch >>>>>> Microsoft MVP - Terminal Services >>>>>> >>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>> news:48a036af$0$24535$cc2e38e6@news.uslec.net... >>>>>>> OK thanks. I want to hold off a bit before spending the $260 on a >>>>>>> Microsoft call. >>>>>>> >>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>>>>>>I haven't heard anything back yet. still waiting. :( >>>>>>>> >>>>>>>> -- >>>>>>>> Jeff Pitsch >>>>>>>> Microsoft MVP - Terminal Services >>>>>>>> >>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>>>>>>> Hi Jeff, did you get any other information on this? >>>>>>>>> >>>>>>>>> >>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>>>>>>> My guess would be it's related to how easy print handles pdf >>>>>>>>>> printers. This may require a call into MS to log a bug if it is. >>>>>>>>>> I'll try to ping MS on this as well. >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Jeff Pitsch >>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>> >>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>>>>>>> OK. I installed the latest .NET framework on the pc and now all >>>>>>>>>>> the printers are appearing. However, when the user prints to >>>>>>>>>>> the pdfcreator printer, the name of the file is not related to >>>>>>>>>>> the print job like it is suppoded to be. Instead, the filename >>>>>>>>>>> is system.windowsuments.fix document sequence. It is supposed >>>>>>>>>>> to be name based on the job he is printing. Is this a TS issue >>>>>>>>>>> orelated to easy print? >>>>>>>>>>> >>>>>>>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote >>>>>>>>>>> in message >>>>>>>>>>> news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>>>>>>> No, that's not how it works. You have to either install the >>>>>>>>>>>> drivers >>>>>>>>>>>> on the server or -better- enable EasyPrint. >>>>>>>>>>>> >>>>>>>>>>>> WS2008: Terminal Services Printing >>>>>>>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>>>>>>> terminal-services-printing.aspx >>>>>>>>>>>> _________________________________________________________ >>>>>>>>>>>> Vera Noest >>>>>>>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>>>>>>> >>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>>>>>>> microsoft.public.windows.terminal_services: >>>>>>>>>>>> >>>>>>>>>>>>> I haven't installed any printers on the terminal server. I >>>>>>>>>>>>> thought RemoteAPP would use the printers and printer software >>>>>>>>>>>>> installed on the client it's running on. Is this not the >>>>>>>>>>>>> case? >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>>>>>>>>> Do you hae the correct print drivers installed to support his >>>>>>>>>>>>>> printers? Or enabled easy print? >>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>>>> >>>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>>>>>>> location, our user is trying to print from the app but when >>>>>>>>>>>>>>> he >>>>>>>>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I >>>>>>>>>>>>>>> can't >>>>>>>>>>>>>>> find anything in common with the printers that do show up in >>>>>>>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>>>>>>> Microsoft Document Writers. He really needs to printer to a >>>>>>>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer converts >>>>>>>>>>>>>>> the documents to a PDF File. Anyone know how to correct >>>>>>>>>>>>>>> this? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>> Thanks! >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>>> >>> >>> >> >> >> > >
Guest Saucer Man Posted August 18, 2008 Posted August 18, 2008 Re: Not all printers are showing up using RemoteAPP I tried a couple. I tried PDFcreator(free) and Adobe Acrobat PDF installed on the client. They both produce the known issue. I tried PDFcreator and CutePDF on the server. PDFcreator doesn't work on TS. CutePDF does but I am getting folder locations on the server in my Save dialog. "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:u%23ZHSPu$IHA.6132@TK2MSFTNGP04.phx.gbl... > That may be the pdf software you've chosen doesn't follow "best practices" > when it was designed. There are a bunch of free pdf writers. It's just a > matter of finding the right one. Which one are you testing by the way? > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:48a58830$0$24590$cc2e38e6@news.uslec.net... >> Ok, I tried hiding the drives with GP but the SAVE dialog still shows >> locations on the Terminal Server such as the user profile name, desktop, >> public, etc. Is there a way to only show the local environment? >> >> >> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >> news:eDFDvFt$IHA.4760@TK2MSFTNGP03.phx.gbl... >>> Hav eyou hidden the drives through Group Policy? >>> >>> -- >>> Jeff Pitsch >>> Microsoft MVP - Terminal Services >>> >>> "Saucer Man" <saucerman@nospam.com> wrote in message >>> news:48a56bd1$0$24544$cc2e38e6@news.uslec.net... >>>> Thanks a lot for all your help. Is there a way I can prevent any of >>>> the TS drives from showing up when someone opens up a Save dialog box >>>> through RemoteAPP? If so, I will install the PDF software on the TS >>>> instead of the client PC. >>>> >>>> >>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>> news:OdEcLgk$IHA.3396@TK2MSFTNGP03.phx.gbl... >>>>> Bad news Saucer. >>>>> >>>>> This is a known issue with Easy Print. There are no plans on fixing >>>>> it until the next Windows release. if you want, you can log a call on >>>>> the issue and give a deeper explanation of what problems this is >>>>> causing and the business justification for fixing it. That's the best >>>>> I can tell you. sorry >>>>> >>>>> -- >>>>> Jeff Pitsch >>>>> Microsoft MVP - Terminal Services >>>>> >>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>> news:48a41d8a$0$24585$cc2e38e6@news.uslec.net... >>>>>> This is the first time we implemeting TS. The user is testing it >>>>>> before we go into production. The application creates a document >>>>>> with a very unique name that the users will not be able to guess. >>>>>> Having the document named System.Windows.Documents.pdf every time >>>>>> will mean I will need to find another solution before we go into >>>>>> production. I tried installing a PDF writer on the TS itself. That >>>>>> names the document correctly BUT it shows all the drives on the TS in >>>>>> the Save Dialog Box. That will confuse the user also and they will >>>>>> end up losing documents by not saving them in their own local drive. >>>>>> The EasyPrint would be the best if it didn't rename the documents. >>>>>> Thanks. >>>>>> >>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>> news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... >>>>>>> Saucer, is this actually breaking something in the environment or is >>>>>>> it just an annoyance? >>>>>>> >>>>>>> -- >>>>>>> Jeff Pitsch >>>>>>> Microsoft MVP - Terminal Services >>>>>>> >>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>> news:48a036af$0$24535$cc2e38e6@news.uslec.net... >>>>>>>> OK thanks. I want to hold off a bit before spending the $260 on a >>>>>>>> Microsoft call. >>>>>>>> >>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>>>>>>>I haven't heard anything back yet. still waiting. :( >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Jeff Pitsch >>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>> >>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>>>>>>>> Hi Jeff, did you get any other information on this? >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>>>>>>>> My guess would be it's related to how easy print handles pdf >>>>>>>>>>> printers. This may require a call into MS to log a bug if it is. >>>>>>>>>>> I'll try to ping MS on this as well. >>>>>>>>>>> >>>>>>>>>>> -- >>>>>>>>>>> Jeff Pitsch >>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>> >>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>>>>>>>> OK. I installed the latest .NET framework on the pc and now >>>>>>>>>>>> all the printers are appearing. However, when the user prints >>>>>>>>>>>> to the pdfcreator printer, the name of the file is not related >>>>>>>>>>>> to the print job like it is suppoded to be. Instead, the >>>>>>>>>>>> filename is system.windowsuments.fix document sequence. It is >>>>>>>>>>>> supposed to be name based on the job he is printing. Is this a >>>>>>>>>>>> TS issue orelated to easy print? >>>>>>>>>>>> >>>>>>>>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote >>>>>>>>>>>> in message >>>>>>>>>>>> news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>>>>>>>> No, that's not how it works. You have to either install the >>>>>>>>>>>>> drivers >>>>>>>>>>>>> on the server or -better- enable EasyPrint. >>>>>>>>>>>>> >>>>>>>>>>>>> WS2008: Terminal Services Printing >>>>>>>>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>>>>>>>> terminal-services-printing.aspx >>>>>>>>>>>>> _________________________________________________________ >>>>>>>>>>>>> Vera Noest >>>>>>>>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>>>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>>>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>>>>>>>> >>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>>>>>>>> microsoft.public.windows.terminal_services: >>>>>>>>>>>>> >>>>>>>>>>>>>> I haven't installed any printers on the terminal server. I >>>>>>>>>>>>>> thought RemoteAPP would use the printers and printer software >>>>>>>>>>>>>> installed on the client it's running on. Is this not the >>>>>>>>>>>>>> case? >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in >>>>>>>>>>>>>> message >>>>>>>>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>>>>>> You can manually setup a pdf printer on the terminal server. >>>>>>>>>>>>>>> Do you hae the correct print drivers installed to support >>>>>>>>>>>>>>> his >>>>>>>>>>>>>>> printers? Or enabled easy print? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>>>>>>>> location, our user is trying to print from the app but when >>>>>>>>>>>>>>>> he >>>>>>>>>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I >>>>>>>>>>>>>>>> can't >>>>>>>>>>>>>>>> find anything in common with the printers that do show up >>>>>>>>>>>>>>>> in >>>>>>>>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>>>>>>>> Microsoft Document Writers. He really needs to printer to >>>>>>>>>>>>>>>> a >>>>>>>>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer >>>>>>>>>>>>>>>> converts >>>>>>>>>>>>>>>> the documents to a PDF File. Anyone know how to correct >>>>>>>>>>>>>>>> this? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>> Thanks! >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>> >>>> >>> >>> >>> >> >> > >
Guest Saucer Man Posted August 18, 2008 Posted August 18, 2008 Re: Not all printers are showing up using RemoteAPP I just published Wordpad. The Save dialog box is also showing locations on the TS such as the Public folder, the user folder, etc. "Saucer Man" <saucerman@nospam.com> wrote in message news:48a96345$0$24596$cc2e38e6@news.uslec.net... >I tried a couple. I tried PDFcreator(free) and Adobe Acrobat PDF installed >on the client. They both produce the known issue. I tried PDFcreator and >CutePDF on the server. PDFcreator doesn't work on TS. CutePDF does but I >am getting folder locations on the server in my Save dialog. > > > > "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message > news:u%23ZHSPu$IHA.6132@TK2MSFTNGP04.phx.gbl... >> That may be the pdf software you've chosen doesn't follow "best >> practices" when it was designed. There are a bunch of free pdf writers. >> It's just a matter of finding the right one. Which one are you testing >> by the way? >> >> -- >> Jeff Pitsch >> Microsoft MVP - Terminal Services >> >> "Saucer Man" <saucerman@nospam.com> wrote in message >> news:48a58830$0$24590$cc2e38e6@news.uslec.net... >>> Ok, I tried hiding the drives with GP but the SAVE dialog still shows >>> locations on the Terminal Server such as the user profile name, desktop, >>> public, etc. Is there a way to only show the local environment? >>> >>> >>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>> news:eDFDvFt$IHA.4760@TK2MSFTNGP03.phx.gbl... >>>> Hav eyou hidden the drives through Group Policy? >>>> >>>> -- >>>> Jeff Pitsch >>>> Microsoft MVP - Terminal Services >>>> >>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>> news:48a56bd1$0$24544$cc2e38e6@news.uslec.net... >>>>> Thanks a lot for all your help. Is there a way I can prevent any of >>>>> the TS drives from showing up when someone opens up a Save dialog box >>>>> through RemoteAPP? If so, I will install the PDF software on the TS >>>>> instead of the client PC. >>>>> >>>>> >>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>> news:OdEcLgk$IHA.3396@TK2MSFTNGP03.phx.gbl... >>>>>> Bad news Saucer. >>>>>> >>>>>> This is a known issue with Easy Print. There are no plans on fixing >>>>>> it until the next Windows release. if you want, you can log a call >>>>>> on the issue and give a deeper explanation of what problems this is >>>>>> causing and the business justification for fixing it. That's the >>>>>> best I can tell you. sorry >>>>>> >>>>>> -- >>>>>> Jeff Pitsch >>>>>> Microsoft MVP - Terminal Services >>>>>> >>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>> news:48a41d8a$0$24585$cc2e38e6@news.uslec.net... >>>>>>> This is the first time we implemeting TS. The user is testing it >>>>>>> before we go into production. The application creates a document >>>>>>> with a very unique name that the users will not be able to guess. >>>>>>> Having the document named System.Windows.Documents.pdf every time >>>>>>> will mean I will need to find another solution before we go into >>>>>>> production. I tried installing a PDF writer on the TS itself. That >>>>>>> names the document correctly BUT it shows all the drives on the TS >>>>>>> in the Save Dialog Box. That will confuse the user also and they >>>>>>> will end up losing documents by not saving them in their own local >>>>>>> drive. The EasyPrint would be the best if it didn't rename the >>>>>>> documents. Thanks. >>>>>>> >>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>> news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... >>>>>>>> Saucer, is this actually breaking something in the environment or >>>>>>>> is it just an annoyance? >>>>>>>> >>>>>>>> -- >>>>>>>> Jeff Pitsch >>>>>>>> Microsoft MVP - Terminal Services >>>>>>>> >>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>> news:48a036af$0$24535$cc2e38e6@news.uslec.net... >>>>>>>>> OK thanks. I want to hold off a bit before spending the $260 on a >>>>>>>>> Microsoft call. >>>>>>>>> >>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>I haven't heard anything back yet. still waiting. :( >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Jeff Pitsch >>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>> >>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>>>>>>>>> Hi Jeff, did you get any other information on this? >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>>>>>>>>> My guess would be it's related to how easy print handles pdf >>>>>>>>>>>> printers. This may require a call into MS to log a bug if it >>>>>>>>>>>> is. I'll try to ping MS on this as well. >>>>>>>>>>>> >>>>>>>>>>>> -- >>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>> >>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>>>>>>>>> OK. I installed the latest .NET framework on the pc and now >>>>>>>>>>>>> all the printers are appearing. However, when the user prints >>>>>>>>>>>>> to the pdfcreator printer, the name of the file is not related >>>>>>>>>>>>> to the print job like it is suppoded to be. Instead, the >>>>>>>>>>>>> filename is system.windowsuments.fix document sequence. It is >>>>>>>>>>>>> supposed to be name based on the job he is printing. Is this >>>>>>>>>>>>> a TS issue orelated to easy print? >>>>>>>>>>>>> >>>>>>>>>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> >>>>>>>>>>>>> wrote in message >>>>>>>>>>>>> news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>>>>>>>>> No, that's not how it works. You have to either install the >>>>>>>>>>>>>> drivers >>>>>>>>>>>>>> on the server or -better- enable EasyPrint. >>>>>>>>>>>>>> >>>>>>>>>>>>>> WS2008: Terminal Services Printing >>>>>>>>>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>>>>>>>>> terminal-services-printing.aspx >>>>>>>>>>>>>> _________________________________________________________ >>>>>>>>>>>>>> Vera Noest >>>>>>>>>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>>>>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>>>>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>>>>>>>>> >>>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>>>>>>>>> microsoft.public.windows.terminal_services: >>>>>>>>>>>>>> >>>>>>>>>>>>>>> I haven't installed any printers on the terminal server. I >>>>>>>>>>>>>>> thought RemoteAPP would use the printers and printer >>>>>>>>>>>>>>> software >>>>>>>>>>>>>>> installed on the client it's running on. Is this not the >>>>>>>>>>>>>>> case? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in >>>>>>>>>>>>>>> message >>>>>>>>>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>>>>>>> You can manually setup a pdf printer on the terminal >>>>>>>>>>>>>>>> server. >>>>>>>>>>>>>>>> Do you hae the correct print drivers installed to support >>>>>>>>>>>>>>>> his >>>>>>>>>>>>>>>> printers? Or enabled easy print? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>>>>>>>>> location, our user is trying to print from the app but >>>>>>>>>>>>>>>>> when he >>>>>>>>>>>>>>>>> goes to select the printer from the app, only a few of his >>>>>>>>>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I >>>>>>>>>>>>>>>>> can't >>>>>>>>>>>>>>>>> find anything in common with the printers that do show up >>>>>>>>>>>>>>>>> in >>>>>>>>>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>>>>>>>>> Microsoft Document Writers. He really needs to printer to >>>>>>>>>>>>>>>>> a >>>>>>>>>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer >>>>>>>>>>>>>>>>> converts >>>>>>>>>>>>>>>>> the documents to a PDF File. Anyone know how to correct >>>>>>>>>>>>>>>>> this? >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>>> Thanks! >>>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>>> >>> >>> >> >> > >
Guest Jeff Pitsch Posted August 18, 2008 Posted August 18, 2008 Re: Not all printers are showing up using RemoteAPP Ah, save locations vs drives. got it. I misunderstood what you were saying. Try User config\admin templates\windows components\windows explorer\common open file dialog and see if that helps. -- Jeff Pitsch Microsoft MVP - Terminal Services "Saucer Man" <saucerman@nospam.com> wrote in message news:48a9657a$0$24570$cc2e38e6@news.uslec.net... >I just published Wordpad. The Save dialog box is also showing locations on >the TS such as the Public folder, the user folder, etc. > > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:48a96345$0$24596$cc2e38e6@news.uslec.net... >>I tried a couple. I tried PDFcreator(free) and Adobe Acrobat PDF >>installed on the client. They both produce the known issue. I tried >>PDFcreator and CutePDF on the server. PDFcreator doesn't work on TS. >>CutePDF does but I am getting folder locations on the server in my Save >>dialog. >> >> >> >> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >> news:u%23ZHSPu$IHA.6132@TK2MSFTNGP04.phx.gbl... >>> That may be the pdf software you've chosen doesn't follow "best >>> practices" when it was designed. There are a bunch of free pdf writers. >>> It's just a matter of finding the right one. Which one are you testing >>> by the way? >>> >>> -- >>> Jeff Pitsch >>> Microsoft MVP - Terminal Services >>> >>> "Saucer Man" <saucerman@nospam.com> wrote in message >>> news:48a58830$0$24590$cc2e38e6@news.uslec.net... >>>> Ok, I tried hiding the drives with GP but the SAVE dialog still shows >>>> locations on the Terminal Server such as the user profile name, >>>> desktop, public, etc. Is there a way to only show the local >>>> environment? >>>> >>>> >>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>> news:eDFDvFt$IHA.4760@TK2MSFTNGP03.phx.gbl... >>>>> Hav eyou hidden the drives through Group Policy? >>>>> >>>>> -- >>>>> Jeff Pitsch >>>>> Microsoft MVP - Terminal Services >>>>> >>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>> news:48a56bd1$0$24544$cc2e38e6@news.uslec.net... >>>>>> Thanks a lot for all your help. Is there a way I can prevent any of >>>>>> the TS drives from showing up when someone opens up a Save dialog box >>>>>> through RemoteAPP? If so, I will install the PDF software on the TS >>>>>> instead of the client PC. >>>>>> >>>>>> >>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>> news:OdEcLgk$IHA.3396@TK2MSFTNGP03.phx.gbl... >>>>>>> Bad news Saucer. >>>>>>> >>>>>>> This is a known issue with Easy Print. There are no plans on fixing >>>>>>> it until the next Windows release. if you want, you can log a call >>>>>>> on the issue and give a deeper explanation of what problems this is >>>>>>> causing and the business justification for fixing it. That's the >>>>>>> best I can tell you. sorry >>>>>>> >>>>>>> -- >>>>>>> Jeff Pitsch >>>>>>> Microsoft MVP - Terminal Services >>>>>>> >>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>> news:48a41d8a$0$24585$cc2e38e6@news.uslec.net... >>>>>>>> This is the first time we implemeting TS. The user is testing it >>>>>>>> before we go into production. The application creates a document >>>>>>>> with a very unique name that the users will not be able to guess. >>>>>>>> Having the document named System.Windows.Documents.pdf every time >>>>>>>> will mean I will need to find another solution before we go into >>>>>>>> production. I tried installing a PDF writer on the TS itself. >>>>>>>> That names the document correctly BUT it shows all the drives on >>>>>>>> the TS in the Save Dialog Box. That will confuse the user also and >>>>>>>> they will end up losing documents by not saving them in their own >>>>>>>> local drive. The EasyPrint would be the best if it didn't rename >>>>>>>> the documents. Thanks. >>>>>>>> >>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>> news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... >>>>>>>>> Saucer, is this actually breaking something in the environment or >>>>>>>>> is it just an annoyance? >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Jeff Pitsch >>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>> >>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>> news:48a036af$0$24535$cc2e38e6@news.uslec.net... >>>>>>>>>> OK thanks. I want to hold off a bit before spending the $260 on >>>>>>>>>> a Microsoft call. >>>>>>>>>> >>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>>I haven't heard anything back yet. still waiting. :( >>>>>>>>>>> >>>>>>>>>>> -- >>>>>>>>>>> Jeff Pitsch >>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>> >>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>>>>>>>>>> Hi Jeff, did you get any other information on this? >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>>>>>>>>>> My guess would be it's related to how easy print handles pdf >>>>>>>>>>>>> printers. This may require a call into MS to log a bug if it >>>>>>>>>>>>> is. I'll try to ping MS on this as well. >>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>>> >>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>>>>>>>>>> OK. I installed the latest .NET framework on the pc and now >>>>>>>>>>>>>> all the printers are appearing. However, when the user >>>>>>>>>>>>>> prints to the pdfcreator printer, the name of the file is not >>>>>>>>>>>>>> related to the print job like it is suppoded to be. Instead, >>>>>>>>>>>>>> the filename is system.windowsuments.fix document sequence. >>>>>>>>>>>>>> It is supposed to be name based on the job he is printing. >>>>>>>>>>>>>> Is this a TS issue orelated to easy print? >>>>>>>>>>>>>> >>>>>>>>>>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> >>>>>>>>>>>>>> wrote in message >>>>>>>>>>>>>> news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>>>>>>>>>> No, that's not how it works. You have to either install the >>>>>>>>>>>>>>> drivers >>>>>>>>>>>>>>> on the server or -better- enable EasyPrint. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> WS2008: Terminal Services Printing >>>>>>>>>>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>>>>>>>>>> terminal-services-printing.aspx >>>>>>>>>>>>>>> _________________________________________________________ >>>>>>>>>>>>>>> Vera Noest >>>>>>>>>>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>>>>>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>>>>>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>>>>>>>>>> microsoft.public.windows.terminal_services: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I haven't installed any printers on the terminal server. I >>>>>>>>>>>>>>>> thought RemoteAPP would use the printers and printer >>>>>>>>>>>>>>>> software >>>>>>>>>>>>>>>> installed on the client it's running on. Is this not the >>>>>>>>>>>>>>>> case? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in >>>>>>>>>>>>>>>> message >>>>>>>>>>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>>>>>>>> You can manually setup a pdf printer on the terminal >>>>>>>>>>>>>>>>> server. >>>>>>>>>>>>>>>>> Do you hae the correct print drivers installed to support >>>>>>>>>>>>>>>>> his >>>>>>>>>>>>>>>>> printers? Or enabled easy print? >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>>>>>>>>>> location, our user is trying to print from the app but >>>>>>>>>>>>>>>>>> when he >>>>>>>>>>>>>>>>>> goes to select the printer from the app, only a few of >>>>>>>>>>>>>>>>>> his >>>>>>>>>>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I >>>>>>>>>>>>>>>>>> can't >>>>>>>>>>>>>>>>>> find anything in common with the printers that do show up >>>>>>>>>>>>>>>>>> in >>>>>>>>>>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>>>>>>>>>> Microsoft Document Writers. He really needs to printer >>>>>>>>>>>>>>>>>> to a >>>>>>>>>>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer >>>>>>>>>>>>>>>>>> converts >>>>>>>>>>>>>>>>>> the documents to a PDF File. Anyone know how to correct >>>>>>>>>>>>>>>>>> this? >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>>>> Thanks! >>>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> >>>> >>>> >>> >>> >> >> > >
Guest Saucer Man Posted August 18, 2008 Posted August 18, 2008 Re: Not all printers are showing up using RemoteAPP I configured the "Items displayed in the Places bar" property to show MyDocuments. This doesn't seem to have any affect on the 2008 Save As/Open dialog that appears...even in Notepad. I was hoping this would default the Save As location to the user's My Documents on his local PC but it is still defaulting to the user's document folder on the TS. I also tried to configure it without providing any places but still nothing. "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:%23LP9%236SAJHA.4312@TK2MSFTNGP02.phx.gbl... > Ah, save locations vs drives. got it. I misunderstood what you were > saying. Try User config\admin templates\windows components\windows > explorer\common open file dialog and see if that helps. > > -- > Jeff Pitsch > Microsoft MVP - Terminal Services > > "Saucer Man" <saucerman@nospam.com> wrote in message > news:48a9657a$0$24570$cc2e38e6@news.uslec.net... >>I just published Wordpad. The Save dialog box is also showing locations >>on the TS such as the Public folder, the user folder, etc. >> >> >> "Saucer Man" <saucerman@nospam.com> wrote in message >> news:48a96345$0$24596$cc2e38e6@news.uslec.net... >>>I tried a couple. I tried PDFcreator(free) and Adobe Acrobat PDF >>>installed on the client. They both produce the known issue. I tried >>>PDFcreator and CutePDF on the server. PDFcreator doesn't work on TS. >>>CutePDF does but I am getting folder locations on the server in my Save >>>dialog. >>> >>> >>> >>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>> news:u%23ZHSPu$IHA.6132@TK2MSFTNGP04.phx.gbl... >>>> That may be the pdf software you've chosen doesn't follow "best >>>> practices" when it was designed. There are a bunch of free pdf >>>> writers. It's just a matter of finding the right one. Which one are >>>> you testing by the way? >>>> >>>> -- >>>> Jeff Pitsch >>>> Microsoft MVP - Terminal Services >>>> >>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>> news:48a58830$0$24590$cc2e38e6@news.uslec.net... >>>>> Ok, I tried hiding the drives with GP but the SAVE dialog still shows >>>>> locations on the Terminal Server such as the user profile name, >>>>> desktop, public, etc. Is there a way to only show the local >>>>> environment? >>>>> >>>>> >>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>> news:eDFDvFt$IHA.4760@TK2MSFTNGP03.phx.gbl... >>>>>> Hav eyou hidden the drives through Group Policy? >>>>>> >>>>>> -- >>>>>> Jeff Pitsch >>>>>> Microsoft MVP - Terminal Services >>>>>> >>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>> news:48a56bd1$0$24544$cc2e38e6@news.uslec.net... >>>>>>> Thanks a lot for all your help. Is there a way I can prevent any of >>>>>>> the TS drives from showing up when someone opens up a Save dialog >>>>>>> box through RemoteAPP? If so, I will install the PDF software on >>>>>>> the TS instead of the client PC. >>>>>>> >>>>>>> >>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>> news:OdEcLgk$IHA.3396@TK2MSFTNGP03.phx.gbl... >>>>>>>> Bad news Saucer. >>>>>>>> >>>>>>>> This is a known issue with Easy Print. There are no plans on >>>>>>>> fixing it until the next Windows release. if you want, you can log >>>>>>>> a call on the issue and give a deeper explanation of what problems >>>>>>>> this is causing and the business justification for fixing it. >>>>>>>> That's the best I can tell you. sorry >>>>>>>> >>>>>>>> -- >>>>>>>> Jeff Pitsch >>>>>>>> Microsoft MVP - Terminal Services >>>>>>>> >>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>> news:48a41d8a$0$24585$cc2e38e6@news.uslec.net... >>>>>>>>> This is the first time we implemeting TS. The user is testing it >>>>>>>>> before we go into production. The application creates a document >>>>>>>>> with a very unique name that the users will not be able to guess. >>>>>>>>> Having the document named System.Windows.Documents.pdf every time >>>>>>>>> will mean I will need to find another solution before we go into >>>>>>>>> production. I tried installing a PDF writer on the TS itself. >>>>>>>>> That names the document correctly BUT it shows all the drives on >>>>>>>>> the TS in the Save Dialog Box. That will confuse the user also and >>>>>>>>> they will end up losing documents by not saving them in their own >>>>>>>>> local drive. The EasyPrint would be the best if it didn't rename >>>>>>>>> the documents. Thanks. >>>>>>>>> >>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>> news:OP2Vy4Z$IHA.3392@TK2MSFTNGP03.phx.gbl... >>>>>>>>>> Saucer, is this actually breaking something in the environment or >>>>>>>>>> is it just an annoyance? >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Jeff Pitsch >>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>> >>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>> news:48a036af$0$24535$cc2e38e6@news.uslec.net... >>>>>>>>>>> OK thanks. I want to hold off a bit before spending the $260 on >>>>>>>>>>> a Microsoft call. >>>>>>>>>>> >>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>>> news:%23bneP06%23IHA.1040@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>>>I haven't heard anything back yet. still waiting. :( >>>>>>>>>>>> >>>>>>>>>>>> -- >>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>> >>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>> news:48a02b13$0$24519$cc2e38e6@news.uslec.net... >>>>>>>>>>>>> Hi Jeff, did you get any other information on this? >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message >>>>>>>>>>>>> news:uPlyT4J%23IHA.5284@TK2MSFTNGP04.phx.gbl... >>>>>>>>>>>>>> My guess would be it's related to how easy print handles pdf >>>>>>>>>>>>>> printers. This may require a call into MS to log a bug if it >>>>>>>>>>>>>> is. I'll try to ping MS on this as well. >>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>>>> >>>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>>>> news:489b0a59$0$19657$cc2e38e6@news.uslec.net... >>>>>>>>>>>>>>> OK. I installed the latest .NET framework on the pc and now >>>>>>>>>>>>>>> all the printers are appearing. However, when the user >>>>>>>>>>>>>>> prints to the pdfcreator printer, the name of the file is >>>>>>>>>>>>>>> not related to the print job like it is suppoded to be. >>>>>>>>>>>>>>> Instead, the filename is system.windowsuments.fix document >>>>>>>>>>>>>>> sequence. It is supposed to be name based on the job he is >>>>>>>>>>>>>>> printing. Is this a TS issue orelated to easy print? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> >>>>>>>>>>>>>>> wrote in message >>>>>>>>>>>>>>> news:Xns9AF3919D9694Fveranoesthemutforsse@207.46.248.16... >>>>>>>>>>>>>>>> No, that's not how it works. You have to either install the >>>>>>>>>>>>>>>> drivers >>>>>>>>>>>>>>>> on the server or -better- enable EasyPrint. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> WS2008: Terminal Services Printing >>>>>>>>>>>>>>>> http://blogs.technet.com/askperf/archive/2008/02/17/ws2008- >>>>>>>>>>>>>>>> terminal-services-printing.aspx >>>>>>>>>>>>>>>> _________________________________________________________ >>>>>>>>>>>>>>>> Vera Noest >>>>>>>>>>>>>>>> MCSE, CCEA, Microsoft MVP - Terminal Server >>>>>>>>>>>>>>>> TS troubleshooting: http://ts.veranoest.net >>>>>>>>>>>>>>>> ___ please respond in newsgroup, NOT by private email ___ >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote on 07 aug 2008 in >>>>>>>>>>>>>>>> microsoft.public.windows.terminal_services: >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> I haven't installed any printers on the terminal server. >>>>>>>>>>>>>>>>> I >>>>>>>>>>>>>>>>> thought RemoteAPP would use the printers and printer >>>>>>>>>>>>>>>>> software >>>>>>>>>>>>>>>>> installed on the client it's running on. Is this not the >>>>>>>>>>>>>>>>> case? >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in >>>>>>>>>>>>>>>>> message >>>>>>>>>>>>>>>>> news:eYubbhB%23IHA.4020@TK2MSFTNGP03.phx.gbl... >>>>>>>>>>>>>>>>>> You can manually setup a pdf printer on the terminal >>>>>>>>>>>>>>>>>> server. >>>>>>>>>>>>>>>>>> Do you hae the correct print drivers installed to support >>>>>>>>>>>>>>>>>> his >>>>>>>>>>>>>>>>>> printers? Or enabled easy print? >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>>>> Jeff Pitsch >>>>>>>>>>>>>>>>>> Microsoft MVP - Terminal Services >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> "Saucer Man" <saucerman@nospam.com> wrote in message >>>>>>>>>>>>>>>>>> news:489a0f74$0$19730$cc2e38e6@news.uslec.net... >>>>>>>>>>>>>>>>>>> We are using RemoteAPP with Server 2008. At a remote >>>>>>>>>>>>>>>>>>> location, our user is trying to print from the app but >>>>>>>>>>>>>>>>>>> when he >>>>>>>>>>>>>>>>>>> goes to select the printer from the app, only a few of >>>>>>>>>>>>>>>>>>> his >>>>>>>>>>>>>>>>>>> printers are showing up. If he goes to >>>>>>>>>>>>>>>>>>> START-SETTINGS-PRINTERS, all his printers are there. I >>>>>>>>>>>>>>>>>>> can't >>>>>>>>>>>>>>>>>>> find anything in common with the printers that do show >>>>>>>>>>>>>>>>>>> up in >>>>>>>>>>>>>>>>>>> the RemoteAPP. One of the printers lives at the office, >>>>>>>>>>>>>>>>>>> another lives at his remote location, the other are the >>>>>>>>>>>>>>>>>>> Microsoft Document Writers. He really needs to printer >>>>>>>>>>>>>>>>>>> to a >>>>>>>>>>>>>>>>>>> PDFPrinter that is on his laptop. This PDF printer >>>>>>>>>>>>>>>>>>> converts >>>>>>>>>>>>>>>>>>> the documents to a PDF File. Anyone know how to correct >>>>>>>>>>>>>>>>>>> this? >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>>>>> Thanks! >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>> >>> >> >> > >
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