Guest Derek Disconnect Posted August 7, 2008 Posted August 7, 2008 I hope this is the correct newsgroup. I have tried to hire local computer businesses in the area to help configure my network but they have not been able to solve my problem. The business that setup my network is no longer in business. Now I am trying to solve it myself. With Windows XP pro (my work) and home (my house) I remote with windows remote desktop to a Windows 2003 server R2 for business purposes (POS application that is currently not being used daily because of this problem). I can connect but the connection is flaky. What I have tried: Installed Keepalives on server and remote computers. Changed ISPs except at server location. I have had the ISP at the server location tested several times by the ISP. The DSL does not drop the connection as often as the remote desktop has to reconnect. Any advice on how to proceed? I would like my business to work smoothly on POS. What do I mean by flaky? When I connect using RD, many times a day the RD screen disconnects and reconnects automatically right where I left off. It only stays disconnected for about 20 seconds. By checking my event viewer I can see the disconnect and reconnect time of the remote printers: How often it disconnects ranges from twice in one minute to about three hours. My Windows server 2003 setup has a wired linksys router behind he DSL modem. Both have port 3389 forwarded to the server. Attached to the router is a LAN whose computers run the desired POS application on the server without flaw. I have also tried disabling the screensaver on the server as well as on the group policies with no luck of creating a more stable connection for the remote location. I have tried to create a VPN with the router but it disables the POS application from the LAN when I assign the IP security policy.
Guest Jeff Pitsch Posted August 7, 2008 Posted August 7, 2008 Re: Remote Desktop is flaky This is most likely an issue with the MTU size of your network provider. My suggestion would be to play with the MTU sizes (typically go smaller) until you find the magic number. -- Jeff Pitsch Microsoft MVP - Terminal Services "Derek Disconnect" <DerekDisconnect@discussions.microsoft.com> wrote in message news:18305F32-400B-4DB0-A0DD-04FF8D92257F@microsoft.com... >I hope this is the correct newsgroup. I have tried to hire local computer > businesses in the area to help configure my network but they have not been > able to solve my problem. The business that setup my network is no longer > in > business. Now I am trying to solve it myself. > With Windows XP pro (my work) and home (my house) I remote with windows > remote desktop to a Windows 2003 server R2 for business purposes (POS > application that is currently not being used daily because of this > problem). > I can connect but the connection is flaky. > What I have tried: Installed Keepalives on server and remote computers. > Changed ISPs except at server location. I have had the ISP at the server > location tested several times by the ISP. The DSL does not drop the > connection as often as the remote desktop has to reconnect. > Any advice on how to proceed? I would like my business to work smoothly > on > POS. > > What do I mean by flaky? When I connect using RD, many times a day the RD > screen disconnects and > reconnects automatically right where I left off. It only stays > disconnected > for about 20 seconds. By checking my event viewer I can see the > disconnect > and reconnect time of the remote printers: How often it disconnects > ranges > from twice in one minute to about three hours. > My Windows server 2003 setup has a wired linksys router behind he DSL > modem. > Both have port 3389 forwarded to the server. Attached to the router is a > LAN whose computers run the desired POS application on the server without > flaw. > I have also tried disabling the screensaver on the server as well as on > the > group policies with no luck of creating a more stable connection for the > remote location. I have tried to create a VPN with the router but it > disables the POS application from the LAN when I assign the IP security > policy. > >
Guest Vera Noest [MVP] Posted August 7, 2008 Posted August 7, 2008 Re: Remote Desktop is flaky And here's the how-to article about MTU sizes: 314825 - How to Troubleshoot Black Hole Router Issues http://support.microsoft.com/?kbid=314825 925280 - Changes in PMTU black hole router detection in Windows Server 2003 and in Windows Vista http://support.microsoft.com/?kbid=925280 _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net ___ please respond in newsgroup, NOT by private email ___ "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote on 07 aug 2008 in microsoft.public.windows.terminal_services: > This is most likely an issue with the MTU size of your network > provider. My suggestion would be to play with the MTU sizes > (typically go smaller) until you find the magic number.
Recommended Posts