Guest Markkk Posted August 8, 2008 Posted August 8, 2008 I’m trying to access an ftp site that I know is good through an Internet connection that is also good. But after I correctly enter the username and password for the site, I get the message “Internet Explorer cannot display the webpage.” Does anyone know what could be causing this problem?
Guest Bruno Posted August 8, 2008 Posted August 8, 2008 Re: Unable to access ftp site "Markkk" wrote: > I'm trying to access an ftp site that I know is good through an Internet > connection that is also good. But after I correctly enter the username and > password for the site, I get the message "Internet Explorer cannot display > the webpage." Does anyone know what could be causing this problem? Webpage? The address must start with ftp://
Guest Markkk Posted August 8, 2008 Posted August 8, 2008 Re: Unable to access ftp site Well, that message was confusing to me too. I didn’t think an ftp site had a webpage. But that’s what it said, and the address starts with ftp. It’s as follows: ftp://ftp.si.edu Could there be some security setting on my computer that won’t let me access it? "Bruno" wrote: > "Markkk" wrote: > > I'm trying to access an ftp site that I know is good through an Internet > > connection that is also good. But after I correctly enter the username and > > password for the site, I get the message "Internet Explorer cannot display > > the webpage." Does anyone know what could be causing this problem? > > Webpage? The address must start with ftp:// > > >
Guest Gary S. Terhune Posted August 8, 2008 Posted August 8, 2008 Re: Unable to access ftp site An FTP index page is a webpage as far as IE is concerned. Most likely a server side problem, but you might want to try Internet Options>advanced tab, and toggle the item named "Use Passive FTP (for Firewall & DSL Compatibility." Don't ask me, I just know that when I had a similar problem suddenly with my own site's FTP access, the support person suggested this, saying that the problem was to do with one server in the chain between me and my FTP site's server. I simply couldn't follow the lady's explanation far enough to decently relay it here, and I apparently don't need the setting. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "Markkk" <Markkk@discussions.microsoft.com> wrote in message news:7BDF22C4-D092-419A-A63C-E35F67FF85A7@microsoft.com... > > Well, that message was confusing to me too. I didn't think an ftp site had > a > webpage. But that's what it said, and the address starts with ftp. It's as > follows: > > ftp://ftp.si.edu > > Could there be some security setting on my computer that won't let me > access > it? > > > > "Bruno" wrote: > >> "Markkk" wrote: >> > I'm trying to access an ftp site that I know is good through an >> > Internet >> > connection that is also good. But after I correctly enter the username >> > and >> > password for the site, I get the message "Internet Explorer cannot >> > display >> > the webpage." Does anyone know what could be causing this problem? >> >> Webpage? The address must start with ftp:// >> >> >>
Guest Bruno Posted August 8, 2008 Posted August 8, 2008 Re: Unable to access ftp site "Markkk" wrote: > "Bruno" wrote: >> "Markkk" wrote: >> > I'm trying to access an ftp site that I know is good through an >> > Internet >> > connection that is also good. But after I correctly enter the username >> > and >> > password for the site, I get the message "Internet Explorer cannot >> > display >> > the webpage." Does anyone know what could be causing this problem? >> >> Webpage? The address must start with ftp:// > > Well, that message was confusing to me too. I didn't think an ftp site had > a > webpage. But that's what it said, and the address starts with ftp. It's as > follows: > > ftp://ftp.si.edu > > Could there be some security setting on my computer that won't let me > access > it? Make sure "Enable folder view for FTP sites" is checked in Tools > Internet Options > Advanced. Or download a real FTP client. FileZilla is free (http://sourceforge.net/projects/filezilla).
Guest Bruno Posted August 8, 2008 Posted August 8, 2008 Re: Unable to access ftp site "Gary S. Terhune" wrote: > An FTP index page is a webpage as far as IE is concerned. I don't usually use IE but in my version (6), the error message when IE can't find an ftp site is "Windows cannot access this folder. Make sure you ....", not "Internet Explorer cannot display the webpage." I have to uncheck "Enable folder view for FTP sites" in order to get a page-not-found error message when I type a bogus address. > Most likely a server side problem, The server works. > but you might want to try Internet Options>advanced tab, > and toggle the item named "Use Passive FTP (for Firewall & DSL > Compatibility." Don't ask me, I just know that when I had a similar > problem suddenly with my own site's FTP access, the support person > suggested this, saying that the problem was to do with one server in the > chain between me and my FTP site's server. I simply couldn't follow the > lady's explanation far enough to decently relay it here, and I apparently > don't need the setting.
Guest Gary S. Terhune Posted August 8, 2008 Posted August 8, 2008 Re: Unable to access ftp site "Bruno" <bgarbay@yahoo.com> wrote in message news:%23Qwa5UZ%23IHA.1180@TK2MSFTNGP04.phx.gbl... > "Gary S. Terhune" wrote: >> An FTP index page is a webpage as far as IE is concerned. > > I don't usually use IE but in my version (6), the error message when IE > can't find an ftp site is "Windows cannot access this folder. Make sure > you ...", not "Internet Explorer cannot display the webpage." I have to > uncheck "Enable folder view for FTP sites" in order to get a > page-not-found error message when I type a bogus address. Funny. When I disable folder view for FTP, IE6's standard "This page cannot be displayed" error page is exactly the response I get. Well, out of several tries, I got two offers to log on, but I don't have a Username/Password. The rest of the time, the same "page not found" error is what occurs. >> Most likely a server side problem, > > The server works. How do you know. Did you log on? Did you get an index page? Or use IE's Folder view and successfully access files? All you know is that the server is there and that it can process the logon. You have no idea if it works beyond that point, and if it doesn't, the error page cited is exactly what I would expect if Folder View is off. Besides, as I already said, I had what appeared to be the exact same problem, only a couple of weeks ago on a different server, and the solution is the one I offered, below. When I said "server-side" I didn't mean to indicate the specific FTP server the OP is trying to get into, I meant the whole university's server farm, and all the servers between there and the OP's machine. Sorry I wasn't more clear about that. It is the servers between the OP and teh FTP server that I was trying to suggest might be causing teh problem, and while I can't explain it, toggling Off the Passive FTP is what fixed it. Some tiem later, after the problem on teh server(s) side presumably got fixed, I can now use Passive FTP to access the site again. Much of the investigation we did didn't involve IE at all. We tried several FTP apps and they all had teh same issue -- couldn't use PASSIVE FTP to access my site. And now they all can. >> but you might want to try Internet Options>advanced tab, >> and toggle the item named "Use Passive FTP (for Firewall & DSL >> Compatibility." Don't ask me, I just know that when I had a similar >> problem suddenly with my own site's FTP access, the support person >> suggested this, saying that the problem was to do with one server in the >> chain between me and my FTP site's server. I simply couldn't follow the >> lady's explanation far enough to decently relay it here, and I apparently >> don't need the setting. I should have added that when I said "toggle", I meant to change it from whatever it is to the opposite. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com
Guest Bruno Posted August 8, 2008 Posted August 8, 2008 Re: Unable to access ftp site "Gary S. Terhune" wrote: > "Bruno" wrote: >> "Gary S. Terhune" wrote: >>> An FTP index page is a webpage as far as IE is concerned. >> >> I don't usually use IE but in my version (6), the error message when IE >> can't find an ftp site is "Windows cannot access this folder. Make sure >> you ...", not "Internet Explorer cannot display the webpage." I have to >> uncheck "Enable folder view for FTP sites" in order to get a >> page-not-found error message when I type a bogus address. > > Funny. When I disable folder view for FTP, IE6's standard "This page > cannot be displayed" error page is exactly the response I get. Why is it funny? As I said, I get this error message too when I unckeck "Enable folder view for FTP sites". > Well, out of several tries, I got two offers to log on, but I don't have a > Username/Password. The rest of the time, the same "page not found" error > is what occurs. I don't get this error message when "Enable folder view for FTP sites" is checked. >>> Most likely a server side problem, >> >> The server works. > > How do you know. Did you log on? Yes, I did. http://www.geocities.com/bgarbay/ftp.htm > Did you get an index page? Folder view and successfully access files? Folder view? Yes! Files? Yes! :-D > All you know is that the server is there and that it can process the > logon. > You have no idea if it works beyond that point, and if it doesn't, the > error page cited is exactly what I would expect if Folder View is off. I know it works because I logged on ;) > Besides, as I already said, I had what appeared to be the exact same > problem, only a couple of weeks ago on a different server, and the > solution is the one I offered, below. I may work for Markkk. However, checking/unchecking Passive FTP doesn't make any difference on my system whereas checking/unchecking "Enable folder view for FTP sites" does. I have no idea what this Passive FTP thing is but I did try it before replying to Markkk. [...]
Guest Gary S. Terhune Posted August 9, 2008 Posted August 9, 2008 Re: Unable to access ftp site "Bruno" <bgarbay@yahoo.com> wrote in message news:ep3CPEb%23IHA.3344@TK2MSFTNGP04.phx.gbl... > "Gary S. Terhune" wrote: >> "Bruno" wrote: >>> "Gary S. Terhune" wrote: >>>> An FTP index page is a webpage as far as IE is concerned. >>> >>> I don't usually use IE but in my version (6), the error message when IE >>> can't find an ftp site is "Windows cannot access this folder. Make sure >>> you ...", not "Internet Explorer cannot display the webpage." I have to >>> uncheck "Enable folder view for FTP sites" in order to get a >>> page-not-found error message when I type a bogus address. >> >> Funny. When I disable folder view for FTP, IE6's standard "This page >> cannot be displayed" error page is exactly the response I get. > > Why is it funny? As I said, I get this error message too when I unckeck > "Enable folder view for FTP sites". I misread the last sentence. No biggy. I was just trying to point out why OP might be getting that error page and not the "Can't open folder" page. >> Well, out of several tries, I got two offers to log on, but I don't have >> a >> Username/Password. The rest of the time, the same "page not found" error >> is what occurs. > > I don't get this error message when "Enable folder view for FTP sites" is > checked. Nor do I. I don't get any error message just a logon dialog that I can't use due to teh lack of username/password. Anonymous logon doesn't work, when I cancel, I get a blank page. So do you have username/password or can you explain how to log on without them? -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com > >>>> Most likely a server side problem, >>> >>> The server works. >> >> How do you know. Did you log on? > > Yes, I did. > > http://www.geocities.com/bgarbay/ftp.htm > >> Did you get an index page? Folder view and successfully access files? > > Folder view? Yes! Files? Yes! :-D > >> All you know is that the server is there and that it can process the >> logon. >> You have no idea if it works beyond that point, and if it doesn't, the >> error page cited is exactly what I would expect if Folder View is off. > > I know it works because I logged on ;) > >> Besides, as I already said, I had what appeared to be the exact same >> problem, only a couple of weeks ago on a different server, and the >> solution is the one I offered, below. > > I may work for Markkk. However, checking/unchecking Passive FTP doesn't > make any difference on my system whereas checking/unchecking "Enable > folder view for FTP sites" does. I have no idea what this Passive FTP > thing is but I did try it before replying to Markkk. > > [...] >
Guest Bruno Posted August 9, 2008 Posted August 9, 2008 Re: Unable to access ftp site "Gary S. Terhune" wrote: > Anonymous logon doesn't work, when I cancel, I get a blank page. So do you > have username/password or can you explain how to log > on without them? You need a username and a password.
Guest Gary S. Terhune Posted August 9, 2008 Posted August 9, 2008 Re: Unable to access ftp site No, I don't. I have no need to get in. And since Markkk is no longer participating, and all the probable problems have been covered, I'm outta here. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "Bruno" <bgarbay@yahoo.com> wrote in message news:%23HXnqvk%23IHA.1184@TK2MSFTNGP04.phx.gbl... > "Gary S. Terhune" wrote: >> Anonymous logon doesn't work, when I cancel, I get a blank page. So do >> you have username/password or can you explain how to log >> on without them? > > You need a username and a password. > >
Guest Markkk Posted August 11, 2008 Posted August 11, 2008 Re: Unable to access ftp site I appreciate your and Gary’s suggestions about this problem, and I’m sorry I was out of touch so long, but work concerns have preoccupied me. I looked to see if “Enable folder view for FTP sites” was checked, and it was. I also tried toggling the “Use Passive FTP (For Firewall & DSL Compatibility)” option, which made no difference. Right now, I have a query out to the owner of the FTP site to see if it’s OK to give out the username and password, so you can try and duplicate the problem. It’s only when I enter them that I get the cannot-display-webpage message. I’ll let you know their answer as soon as they get back to me. Thanks again. "Bruno" wrote: > "Markkk" wrote: > > "Bruno" wrote: > >> "Markkk" wrote: > >> > I'm trying to access an ftp site that I know is good through an > >> > Internet > >> > connection that is also good. But after I correctly enter the username > >> > and > >> > password for the site, I get the message "Internet Explorer cannot > >> > display > >> > the webpage." Does anyone know what could be causing this problem? > >> > >> Webpage? The address must start with ftp:// > > > > Well, that message was confusing to me too. I didn't think an ftp site had > > a > > webpage. But that's what it said, and the address starts with ftp. It's as > > follows: > > > > ftp://ftp.si.edu > > > > Could there be some security setting on my computer that won't let me > > access > > it? > > Make sure "Enable folder view for FTP sites" is checked in Tools > Internet > Options > Advanced. Or download a real FTP client. FileZilla is free > (http://sourceforge.net/projects/filezilla). > > >
Guest Bruno Posted August 12, 2008 Posted August 12, 2008 Re: Unable to access ftp site "Markkk" wrote: > > I appreciate your and Gary's suggestions about this problem, and I'm sorry > I > was out of touch so long, but work concerns have preoccupied me. I looked > to > see if "Enable folder view for FTP sites" was checked, and it was. I also > tried toggling the "Use Passive FTP (For Firewall & DSL Compatibility)" > option, which made no difference. Right now, I have a query out to the > owner > of the FTP site to see if it's OK to give out the username and password, > so > you can try and duplicate the problem. It's only when I enter them that I > get > the cannot-display-webpage message. I can log on with the username/pw using IE6 and FileZilla. Install an ftp client such as FileZilla and try to log on (if you can log on, something is wrong with your Internet Explorer).
Guest Markkk Posted August 12, 2008 Posted August 12, 2008 Re: Unable to access ftp site Were you able to log on to the ftp site using FileZilla without the username and pw? I just downloaded FileZilla, accessed the ftp site and tried logging on with the username and pw, but without success. I’m not sure FileZilla was activated though. It’s sitting in the Program Files folder. Do you have to run FileZilla before you access the ftp site, or does it automatically kick in when you go to a site? "Bruno" wrote: > "Markkk" wrote: > > > > I appreciate your and Gary's suggestions about this problem, and I'm sorry > > I > > was out of touch so long, but work concerns have preoccupied me. I looked > > to > > see if "Enable folder view for FTP sites" was checked, and it was. I also > > tried toggling the "Use Passive FTP (For Firewall & DSL Compatibility)" > > option, which made no difference. Right now, I have a query out to the > > owner > > of the FTP site to see if it's OK to give out the username and password, > > so > > you can try and duplicate the problem. It's only when I enter them that I > > get > > the cannot-display-webpage message. > > I can log on with the username/pw using IE6 and FileZilla. Install an ftp > client such as FileZilla and try to log on (if you can log on, something is > wrong with your Internet Explorer). > > >
Guest Markkk Posted August 12, 2008 Posted August 12, 2008 Re: Unable to access ftp site I tried running FileZilla, but still couldn’t get through. According to the messages FileZilla generated, I apparently was able to log in successfully with the username and pw and connect to the site. But then when the CWD/ command was issued, the response was “550/: Permission denied” with an error message saying “Failed to retrieve directory listing.” Can you make anything out of this? If you need the username and pw, I can send them to you via email, but the site owner doesn’t want them posted on a public forum, sorry to say. "Bruno" wrote: > "Markkk" wrote: > > > > I appreciate your and Gary's suggestions about this problem, and I'm sorry > > I > > was out of touch so long, but work concerns have preoccupied me. I looked > > to > > see if "Enable folder view for FTP sites" was checked, and it was. I also > > tried toggling the "Use Passive FTP (For Firewall & DSL Compatibility)" > > option, which made no difference. Right now, I have a query out to the > > owner > > of the FTP site to see if it's OK to give out the username and password, > > so > > you can try and duplicate the problem. It's only when I enter them that I > > get > > the cannot-display-webpage message. > > I can log on with the username/pw using IE6 and FileZilla. Install an ftp > client such as FileZilla and try to log on (if you can log on, something is > wrong with your Internet Explorer). > > >
Guest Bruno Posted August 12, 2008 Posted August 12, 2008 Re: Unable to access ftp site "Markkk" wrote: > > Were you able to log on to the ftp site using FileZilla without the > username > and pw? I had to enter the username and password.
Guest Markkk Posted August 12, 2008 Posted August 12, 2008 Re: Unable to access ftp site Well, I tried running FileZilla again, and this time I got through. Horay! So I’m all set. Thanks very much for your perseverance and help. BTW, how did you happen to know the username and pw? "Bruno" wrote: > "Markkk" wrote: > > > > Were you able to log on to the ftp site using FileZilla without the > > username > > and pw? > > I had to enter the username and password. > > >
Guest Bruno Posted August 12, 2008 Posted August 12, 2008 Re: Unable to access ftp site "Markkk" wrote: > > I tried running FileZilla, but still couldn't get through. According to > the > messages FileZilla generated, I apparently was able to log in successfully > with the username and pw and connect to the site. But then when the CWD/ > command was issued, the response was "550/: Permission denied" with an > error > message saying "Failed to retrieve directory listing." Here's what I get when I log on using the username and pw: > [...] > Status: Connected > Status: Retrieving directory listing... > Command: PWD > Response: 257 "/ftp/users/sites" is current directory. > Command: TYPE A > Response: 200 Type set to A > Command: PASV > Response: 227 Entering Passive Mode (160,111,252,23,191,53). > Command: LIST > Response: 150 Opening ASCII mode data connection for file list > Response: 226 Transfer complete. > Status: Directory listing successful I can download files. > Can you make anything out of this? Are you using a username that starts with an "s" and a password that starts (and ends) with a "9"?
Guest Bruno Posted August 12, 2008 Posted August 12, 2008 Re: Unable to access ftp site "Bruno" wrote: > "Markkk" wrote: >> >> I tried running FileZilla, but still couldn't get through. According to >> the >> messages FileZilla generated, I apparently was able to log in >> successfully >> with the username and pw and connect to the site. But then when the CWD/ >> command was issued, the response was "550/: Permission denied" with an >> error >> message saying "Failed to retrieve directory listing." > > Here's what I get when I log on using the username and pw: > >> [...] >> Status: Connected >> Status: Retrieving directory listing... >> Command: PWD >> Response: 257 "/ftp/users/sites" is current directory. >> Command: TYPE A >> Response: 200 Type set to A >> Command: PASV >> Response: 227 Entering Passive Mode (160,111,252,23,191,53). >> Command: LIST >> Response: 150 Opening ASCII mode data connection for file list >> Response: 226 Transfer complete. >> Status: Directory listing successful > > I can download files. > >> Can you make anything out of this? > > Are you using a username that starts with an "s" and a password that > starts (and ends) with a "9"? Oops, I've just seen your other post.
Guest Bruno Posted August 12, 2008 Posted August 12, 2008 Re: Unable to access ftp site "Markkk" wrote: > > Well, I tried running FileZilla again, and this time I got through. Horay! > So I'm all set. Thanks very much for your perseverance and help. > > BTW, how did you happen to know the username and pw? As someone once said, "seek, and ye shall find" :-D
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