build 6002 this copy of windows is not genuine

[Ajg]

Hi everyone all of a sudden when i start my laptop up im recieving this message and also getting a black background.On startup it says type in my product key which is underneath my laptop but i cant make out the numbers as they have worn away is there any other way i can get this number or any other solutions to this problem.Any help is appreciated.

 

Thanks

 

Ash

[KenB]

If you can boot up - try Magic Jelly Bean

http://www.magicaljellybean.com/keyfinder/

It works with Vista.

 

There is no need to install IE9 if it is recommended.

[Ajg]

Thanks Ken i booted that and it brought a different code up from the one underneath my laptop - (the one i cant make out but i can make out enough digits to see its not the same one). Anyway the code i typed in was looking good and actually loading until i got a message saying error code 0x0004E003.

[KenB]

I suspect that error code is related to validating.

 

If the 25 character product key on the installation is different from what is on the label it looks as if the OS has been re-installed at some point from a disk that was different from the original.

 

Please visit http://www.microsoft.com/genuine/ and click on the Validate Windows button then restart your computer.

If you weren't able to Validate, proceed as follows:

1. Download this diagnostic tool, saving it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

=> WinXP: Double-click on the executable to run the tool.

=> Vista & Win7: Right-click on the executable and select Run as Administrator to run the tool.

2. After running the tool, click on the Windows tab and then click on COPY (to clipboard).

NB: You may want to open a new Notepad file, paste the contents of your clipboard into it & save for future reference.

3. Begin a new thread in the following Microsoft Genuine Advantage forum and paste the results from the WGA and/or OGA Diagnostic Data tool in a detailed post:

 

http://social.microsoft.com/Forums/en-US/genuinevista/threads

4. A troubleshooting specialist will analyze the data and recommend an appropriate solution.

 

(copied from R-Dyer)

[Ajg]

Cheers Ken im just waiting for a response now.

 

thanks

Ash