Plug and Play Driver Not Found for External Drive

[Guest Jim Pemberton]

I have a Western Digital MyBook. It functioned before a repair installation

of Windows XP and functions in other computers. However, when I try to

connect it to the USB now after the repair installation, the Plug and Play

hardware installation cannot find the generic driver for the drive and it

fails to install. There is no driver provided by Western Digital. The tech

there sid they use the generic driver provided by Windows.

 

I tried manually identifying the driver in the New Hardware Wizard, , but no

drivers were listed.

 

I've tried this to no avail:

http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers

 

I've also reinstalled the USB root controllers according to the advanced

troubleshooting here:

http://support.microsoft.com/kb/310575/en-us

 

How do I get the WinXP P&P to find the driver?

 

--

-Jim

[Guest Andrew E.]

RE: Plug and Play Driver Not Found for External Drive

 

1st install the boards chipset installation utility,this has USB & board

controller

drivers/software,get it from the mfg (intel,amd,etc) web

site.Also,depending on

which SP is installed,a hotfix does exist for plug & play,kb899588 Also,a

fix

for usb (non-functioning),kb918365...

 

"Jim Pemberton" wrote:

> I have a Western Digital MyBook. It functioned before a repair installation

> of Windows XP and functions in other computers. However, when I try to

> connect it to the USB now after the repair installation, the Plug and Play

> hardware installation cannot find the generic driver for the drive and it

> fails to install. There is no driver provided by Western Digital. The tech

> there sid they use the generic driver provided by Windows.

>

> I tried manually identifying the driver in the New Hardware Wizard, , but no

> drivers were listed.

>

> I've tried this to no avail:

> http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers

>

> I've also reinstalled the USB root controllers according to the advanced

> troubleshooting here:

> http://support.microsoft.com/kb/310575/en-us

>

> How do I get the WinXP P&P to find the driver?

>

> --

> -Jim