Explorer caused an invalid page fault...

"Gary S. Terhune" <none> wrote in message

news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>

> "Mary" <Mary@discussions.microsoft.com> wrote in message

> news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>> To answer your following questions:

>> Performed all Windows updates- yes

>

> Good!

>

>> Which version of IE- 6

>

> If' you've performed all Updates, it's "6.1"

>

>> Found installation disk?-yes but I can't locate the product #

>

> Remind me to sho wyou how to retrieve that from the Registry.

>

>> And I promise to run scan disk & defrag on a regular bases.

>

> Scandisk is not a bad idea, regular defragging is definitely a good idea,

> but neither is the issue here, I'm nearly certain. You have a situation

> where one or more files got corrupted, and believe it of not, it isn't

> Explorer.

>

>>

>> Test Performed:

>> d:\dir/s win98*.cab

>> I located the cab files in the "D" directory there are 55 cab files.

>> [let

>> me know if you want more details on the cab files]

>

> This is your Installation CD in the CD drive (D:\), right? I want to know

> if they exist on the C:\ drive, so if you haven't run that yet, please do

> so. If they are not found, please, while you are waiting for me to finish

> testing, open the command prompt (or use the floppy) and run

>

> md win98

> cd d:

> cd win98

> copy *.* c:\win98

>

> That will put the files on your C:\ drive and make life much easier.

>

>> dir/s ie6setup.exe [system response]

>> directory of c:\ progra~1\ intern~1

>> IE6SETUP EXE 490,608 08-17-03 6:59p

>> 1 file 490,608 bytes

>> Directory of c:\windows\window~1

>

>> Could you give me the command to seach further, sinch IE6 is not found in

>> the Windows update setup file? I'm not sure which folder I should seach

>> in.

>

> If I read you correctly, there *is* a folder called C:\Windows\Windows

> Update Setup Files, aka C:\Windows\Window~1? But there is no ie6setup.exe

> in the folder? Run the following:

>

> dir ie*.exe

>

> Anything?

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

>

>> "Gary S. Terhune" wrote:

>>

>>> OK. Looks good, except it would appear that you seldom restart your

>>> computer, judging by the dates of the Registry Backups (RB*.CAB files.)

>>> They're useless. You need to add a scheduled task for SCANREGW when we

>>> get

>>> you fixed up.

>>>

>>> Was your system fully up to date at Windows Updates? In particular, is

>>> IE

>>> version 6.1 and up to date? If you know? Also, did you come up with a

>>> Windows 98 installation CD? If not, go back to the Command Prompt and

>>> do:

>>>

>>> dir /s win98*.cab

>>>

>>> If several dozen show up, those are your Windows 98 installation files.

>>> Note

>>> the directory.

>>>

>>> But at this moment, the installation files for your current version of

>>> IE

>>> are what you need. So, run this command to see if they're there:

>>>

>>> dir /s ie6setup.exe

>>>

>>> With any luck, that will show up in a folder called "Windows Update

>>> Setup

>>> Files". If nothing shows up, skip down to the next section that starts,

>>> "If

>>> you didn't find ie6setup.exe." If the file shows up but not in that

>>> folder,

>>> then please run:

>>>

>>> cd "full path to folder where ie6setup.exe showed up" (quotation marks

>>> are

>>> required.)

>>>

>>> Example:

>>> cd "c:\windows\folder where file showed up"

>>>

>>> Don't bother to list all the files, but there should be several CAB

>>> files

>>>

>>> If you didn't find ie6setup.exe, do the following:

>>>

>>> dir /s /v iexplore.exe

>>>

>>> Report all the data presented. I have to flatten this Win98 system and

>>> install a new one. Was playing around with too much garbage and managed

>>> to

>>> hose it. (Actually, I was trying to upgrade it to Windows 2000, but

>>> something about the hardware made that unworkable.) Anyway, I don't wan

>>> to

>>> give any further instruction until I get that done, which should be

>>> later

>>> tonight or by tomorrow evening (I'm out all day tomorrow, I think. Not

>>> sure

>>> yet.)

>>>

>>> --

>>> Gary S. Terhune

>>> MS-MVP Shell/User

>>> http://grystmill.com

>>>

>>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>>> > Here is the report from the command prompts:

>>> > Explorer.exe= 180,224 04-23-99 10:22P

>>> > Explorer.scf= 80 04-23-99 10:22P

>>> > 2 files(s) 180,304 bytes

>>> >

>>> > RB Files:

>>> > <DIR> 01-18-00 7:05a

>>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>>> > RB 005 CAB 3,443,209 06-21-08 7:34a

>>> > RB 001 CAB 3,442,594 07-01-08 2:01a

>>> > RB 003 CAB 3,446,935 07-26-08 1:38a

>>> > 6 files(s) 20,267,739 bytes

>>> > 2 dir(s) 15,509.38 mb free

>>> >

>>> > I hope this is exactly what you need.

>>> >

>>> > Thank you,

>>> > Mary

>>> >

>>> > "Gary S. Terhune" wrote:

>>> >

>>> >> OK. First, you know how to get to the Command Prompt Only prompt

>>> >> using

>>> >> the

>>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it about

>>> >> once

>>> >> per

>>> >> second as the system boots up until a Startup Menu appears. If you

>>> >> can do

>>> >> that, great. If you can't access the Startup Menu, you'll need a

>>> >> Windows

>>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have the

>>> >> Startup

>>> >> floppy disk, go to another computer and download a disk creator from

>>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows

>>> >> 98SE

>>> >> OEM

>>> >> (I don't think we need the one with no RAM drive.) It's an EXE file

>>> >> that

>>> >> you

>>> >> run to create the bootable floppy disk.

>>> >>

>>> >> Once you have either gotten to the Startup Menu where you can choose

>>> >> Command

>>> >> Prompt Only, or have obtained a Startup Disk, then let's see, first,

>>> >> what

>>> >> you have already on your system. Run the following two commands. If

>>> >> you're

>>> >> doing this from the floppy boot, then you need to first change to C:\

>>> >> by

>>> >> typing in C: (C + Colon) then <Enter>:

>>> >>

>>> >> dir /s explorer.*

>>> >> dir /s /ah explorer.*

>>> >>

>>> >> Each command will take some time to complete. You'll immediately get

>>> >> a

>>> >> two-line description of the Volume. and then as the results are found

>>> >> they

>>> >> will be listed. But you want to watch the blinking cursor. When it is

>>> >> finished searching out the files, you will get a "Total Files Listed"

>>> >> report

>>> >> and then the cursor will once again be following C:\>. Report back

>>> >> here

>>> >> with

>>> >> the specifics of the file(s) found. For instance, this is what I get

>>> >> with

>>> >> the first command:

>>> >>

>>> >> Volume in drive C is WIN98SE (which is the name of my C:\ partition.)

>>> >> Volume Serial Number is D431-0200

>>> >>

>>> >> (here's where the file is found and listed)

>>> >> Directory of C:\WINDOWS

>>> >>

>>> >> EXPLORER.EXE 180,224 04-23-99 10:22p

>>> >> EXPLORER.SCF 80 04-23-99 10:22p

>>> >> 2 file(s) 180,304 bytes

>>> >>

>>> >> (final report)

>>> >> Total files listed:

>>> >> 2 file(s) 180,304 bytes

>>> >> 0 dir(s) 10,544.17 MB free

>>> >> C:\>

>>> >>

>>> >> I don't care about the first part (Volume), nor the final report. I

>>> >> just

>>> >> want everything in between (the stuff between my parenthetical

>>> >> notes.)

>>> >> And

>>> >> you don't have to make it look like I did (the way it looks on the

>>> >> screen),

>>> >> just keep the lines separate. The second command is simply to see if

>>> >> there

>>> >> are any Hidden copies.

>>> >>

>>> >> I also want you do the following commands:

>>> >>

>>> >> md c:\regback

>>> >> copy c:\windows\sysbckup\rb*.cab c:\regback

>>> >> cd regback

>>> >> dir

>>> >>

>>> >> Give me all the data presented for the RB files. Don't need the other

>>> >> info.

>>> >>

>>> >> --

>>> >> Gary S. Terhune

>>> >> MS-MVP Shell/User

>>> >> http://grystmill.com

>>> >>

>>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> >> news:826E95C8-2A23-48B7-9793-D5DE036D2850@microsoft.com...

>>> >> > Sorry, selecting the winkey doesn't work. If you wish to use

>>> >> > command

>>> >> > prompts, I've done it before, a little rusty but I will follow your

>>> >> > instructions. My CPU is about 4 or 5 years old.

>>> >> > "Gary S. Terhune" wrote:

>>> >> >

>>> >> >> Only a Windows 98 CD will do, and it has to be the right version,

>>> >> >> Original

>>> >> >> or Second Edition. An XP disk is worthless for your needs, don't

>>> >> >> bother

>>> >> >> with

>>> >> >> it. But if getting a Win98 disc of the proper version is not

>>> >> >> possible

>>> >> >> for

>>> >> >> you, then there are still other ways to accomplish the fix,

>>> >> >> whatever

>>> >> >> it

>>> >> >> turns out to be. At the moment the goal is to inspect the system

>>> >> >> to

>>> >> >> see

>>> >> >> if

>>> >> >> there's anything to indicate any maliciousness at play here, which

>>> >> >> is

>>> >> >> one

>>> >> >> of

>>> >> >> the distinct possibilities, or if it's just a messed up file or

>>> >> >> what.

>>> >> >> We

>>> >> >> need to inspect the file system to do that. We don't even know yet

>>> >> >> what

>>> >> >> is

>>> >> >> wrong, and until we do it's foolish to do more than speculate on

>>> >> >> possible

>>> >> >> courses of action.

>>> >> >>

>>> >> >> Right now, I need to know if it's possible to do ANYTHING in

>>> >> >> Windows,

>>> >> >> which

>>> >> >> brings me to my previous question. Does WinKey-R bring up a Run

>>> >> >> box,

>>> >> >> or

>>> >> >> is

>>> >> >> your system old enough (and well-cared for enough) that your

>>> >> >> keyboard

>>> >> >> doesn't have that WinKey? Because if we can't do what we need to

>>> >> >> do in

>>> >> >> Windows, then it will have to be all Command Prompt stuff, which

>>> >> >> is

>>> >> >> more

>>> >> >> complicated and scary, unless you're experienced in command-line

>>> >> >> procedures,

>>> >> >> in which case we could just skip straight to that. It's just a LOT

>>> >> >> more

>>> >> >> time

>>> >> >> consuming and will require a lot more back & forth discussion.

>>> >> >>

>>> >> >> --

>>> >> >> Gary S. Terhune

>>> >> >> MS-MVP Shell/User

>>> >> >> http://grystmill.com

>>> >> >>

>>> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> >> >> news:4404CAD3-6FBA-460E-98EC-BC7100AA1381@microsoft.com...

>>> >> >> >I can't locate my Win98 upgrade disk, but I do have Windows XP

>>> >> >> >professional

>>> >> >> > installation cd. I'll try and borrow one if needed.

>>> >> >> > --

>>> >> >> > Mary

>>> >> >> >

>>> >> >> > "Gary S. Terhune" wrote:

>>> >> >> >

>>> >> >> >> As Buffalo said, it's a key that is usually found between the

>>> >> >> >> Ctrl

>>> >> >> >> and

>>> >> >> >> Alt

>>> >> >> >> key, sometimes labeled 'Start", usually just has the "flying

>>> >> >> >> windows"

>>> >> >> >> logo.

>>> >> >> >>

>>> >> >> >> Please, while I'll be in and out, today, take this one step at

>>> >> >> >> a

>>> >> >> >> time

>>> >> >> >> with

>>> >> >> >> me. I'm not coming up with wild guesses, I'm simply trying to

>>> >> >> >> find

>>> >> >> >> out

>>> >> >> >> what's working and what isn't. If we run out of tricks while in

>>> >> >> >> Windows

>>> >> >> >> (or

>>> >> >> >> Windows Safe Mode) then we have to use Command Prompt Only

>>> >> >> >> (DOS)

>>> >> >> >> mode

>>> >> >> >> to

>>> >> >> >> analyze and repair, and that can be trickier and more tedious.

>>> >> >> >>

>>> >> >> >> While I'm here, what do you have in the way of Windows 98

>>> >> >> >> installation

>>> >> >> >> media? A standard Microsoft Windows 98 CD, or is it a "Restore"

>>> >> >> >> CD

>>> >> >> >> or

>>> >> >> >> what?

>>> >> >> >>

>>> >> >> >> --

>>> >> >> >> Gary S. Terhune

>>> >> >> >> MS-MVP Shell/User

>>> >> >> >> http://grystmill.com

>>> >> >> >>

>>> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> >> >> >> news:9B72F85C-0CE1-43C6-8CB0-7D0D7F3FA402@microsoft.com...

>>> >> >> >> > Hi Gary,

>>> >> >> >> >

>>> >> >> >> > Could you explain how to perform a WinKey-R?

>>> >> >> >> > --

>>> >> >> >> > Mary

>>> >> >> >> >

>>> >> >> >> > "Gary S. Terhune" wrote:

>>> >> >> >> >

>>> >> >> >> >> Can you use the WinKey? Specifically, WinKey-R.

>>> >> >> >> >>

>>> >> >> >> >> --

>>> >> >> >> >> Gary S. Terhune

>>> >> >> >> >> MS-MVP Shell/User

>>> >> >> >> >> http://grystmill.com

>>> >> >> >> >>

>>> >> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> >> >> >> >> news:45F98DA8-E746-4EC1-ABE0-D484FC8A56A0@microsoft.com...

>>> >> >> >> >> > In the normal startup, no icons or taskbar appear. I

>>> >> >> >> >> > tried F3

>>> >> >> >> >> > and

>>> >> >> >> >> > there

>>> >> >> >> >> > was

>>> >> >> >> >> > no response. The screen is blank, only the background of

>>> >> >> >> >> > clouds

>>> >> >> >> >> > appear.

>>> >> >> >> >> > --

>>> >> >> >> >> > Mary

>>> >> >> >> >> >

>>> >> >> >> >> > "Gary S. Terhune" wrote:

>>> >> >> >> >> >

>>> >> >> >> >> >> In a normal startup, can you use F3 to open Find>Files &

>>> >> >> >> >> >> Folders?

>>> >> >> >> >> >> If

>>> >> >> >> >> >> so,

>>> >> >> >> >> >> do

>>> >> >> >> >> >> a search for Explorer.exe. What do you find?

>>> >> >> >> >> >>

>>> >> >> >> >> >> --

>>> >> >> >> >> >> Gary S. Terhune

>>> >> >> >> >> >> MS-MVP Shell/User

>>> >> >> >> >> >> http://grystmill.com

>>> >> >> >> >> >>

>>> >> >> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> >> >> >> >> >> news:F16F1FCB-A87B-4043-B0BD-3FE23A9F221D@microsoft.com...

>>> >> >> >> >> >> > No I not that Mary, I didn't delete any files. The

>>> >> >> >> >> >> > program

>>> >> >> >> >> >> > began

>>> >> >> >> >> >> > when

>>> >> >> >> >> >> > a

>>> >> >> >> >> >> > debugging window pop up and I clicked to close it and

>>> >> >> >> >> >> > from

>>> >> >> >> >> >> > there

>

August 23, 2008

Re: Explorer caused an invalid page fault...

Ok, I ran the following:

md win98

d:

cd win98

cop*.*c:\win98

System Response:

Base4.cab

file cannot be copied onto itself

) file(s) copied

Question? How do I return back to the c prompt?

--

Mary

"Gary S. Terhune" wrote:

> CORRECTION: in the first set of commands, I wrote:

>

> cd d:

>

> That was wrong. It should simply be

>

> d:

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

>

> "Gary S. Terhune" <none> wrote in message

> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

> >

> > "Mary" <Mary@discussions.microsoft.com> wrote in message

> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

> >> To answer your following questions:

> >> Performed all Windows updates- yes

> >

> > Good!

> >

> >> Which version of IE- 6

> >

> > If' you've performed all Updates, it's "6.1"

> >

> >> Found installation disk?-yes but I can't locate the product #

> >

> > Remind me to sho wyou how to retrieve that from the Registry.

> >

> >> And I promise to run scan disk & defrag on a regular bases.

> >

> > Scandisk is not a bad idea, regular defragging is definitely a good idea,

> > but neither is the issue here, I'm nearly certain. You have a situation

> > where one or more files got corrupted, and believe it of not, it isn't

> > Explorer.

> >

> >>

> >> Test Performed:

> >> d:\dir/s win98*.cab

> >> I located the cab files in the "D" directory there are 55 cab files.

> >> [let

> >> me know if you want more details on the cab files]

> >

> > This is your Installation CD in the CD drive (D:\), right? I want to know

> > if they exist on the C:\ drive, so if you haven't run that yet, please do

> > so. If they are not found, please, while you are waiting for me to finish

> > testing, open the command prompt (or use the floppy) and run

> >

> > md win98

> > cd d:

> > cd win98

> > copy *.* c:\win98

> >

> > That will put the files on your C:\ drive and make life much easier.

> >

> >> dir/s ie6setup.exe [system response]

> >> directory of c:\ progra~1\ intern~1

> >> IE6SETUP EXE 490,608 08-17-03 6:59p

> >> 1 file 490,608 bytes

> >> Directory of c:\windows\window~1

> >

> >> Could you give me the command to seach further, sinch IE6 is not found in

> >> the Windows update setup file? I'm not sure which folder I should seach

> >> in.

> >

> > If I read you correctly, there *is* a folder called C:\Windows\Windows

> > Update Setup Files, aka C:\Windows\Window~1? But there is no ie6setup.exe

> > in the folder? Run the following:

> >

> > dir ie*.exe

> >

> > Anything?

> >

> > --

> > Gary S. Terhune

> > MS-MVP Shell/User

> > http://grystmill.com

> >

> >> "Gary S. Terhune" wrote:

> >>

> >>> OK. Looks good, except it would appear that you seldom restart your

> >>> computer, judging by the dates of the Registry Backups (RB*.CAB files.)

> >>> They're useless. You need to add a scheduled task for SCANREGW when we

> >>> get

> >>> you fixed up.

> >>>

> >>> Was your system fully up to date at Windows Updates? In particular, is

> >>> IE

> >>> version 6.1 and up to date? If you know? Also, did you come up with a

> >>> Windows 98 installation CD? If not, go back to the Command Prompt and

> >>> do:

> >>>

> >>> dir /s win98*.cab

> >>>

> >>> If several dozen show up, those are your Windows 98 installation files.

> >>> Note

> >>> the directory.

> >>>

> >>> But at this moment, the installation files for your current version of

> >>> IE

> >>> are what you need. So, run this command to see if they're there:

> >>>

> >>> dir /s ie6setup.exe

> >>>

> >>> With any luck, that will show up in a folder called "Windows Update

> >>> Setup

> >>> Files". If nothing shows up, skip down to the next section that starts,

> >>> "If

> >>> you didn't find ie6setup.exe." If the file shows up but not in that

> >>> folder,

> >>> then please run:

> >>>

> >>> cd "full path to folder where ie6setup.exe showed up" (quotation marks

> >>> are

> >>> required.)

> >>>

> >>> Example:

> >>> cd "c:\windows\folder where file showed up"

> >>>

> >>> Don't bother to list all the files, but there should be several CAB

> >>> files

> >>>

> >>> If you didn't find ie6setup.exe, do the following:

> >>>

> >>> dir /s /v iexplore.exe

> >>>

> >>> Report all the data presented. I have to flatten this Win98 system and

> >>> install a new one. Was playing around with too much garbage and managed

> >>> to

> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000, but

> >>> something about the hardware made that unworkable.) Anyway, I don't wan

> >>> to

> >>> give any further instruction until I get that done, which should be

> >>> later

> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think. Not

> >>> sure

> >>> yet.)

> >>>

> >>> --

> >>> Gary S. Terhune

> >>> MS-MVP Shell/User

> >>> http://grystmill.com

> >>>

> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

> >>> > Here is the report from the command prompts:

> >>> > Explorer.exe= 180,224 04-23-99 10:22P

> >>> > Explorer.scf= 80 04-23-99 10:22P

> >>> > 2 files(s) 180,304 bytes

> >>> >

> >>> > RB Files:

> >>> > <DIR> 01-18-00 7:05a

> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

> >>> > 6 files(s) 20,267,739 bytes

> >>> > 2 dir(s) 15,509.38 mb free

> >>> >

> >>> > I hope this is exactly what you need.

> >>> >

> >>> > Thank you,

> >>> > Mary

> >>> >

> >>> > "Gary S. Terhune" wrote:

> >>> >

> >>> >> OK. First, you know how to get to the Command Prompt Only prompt

> >>> >> using

> >>> >> the

> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it about

> >>> >> once

> >>> >> per

> >>> >> second as the system boots up until a Startup Menu appears. If you

> >>> >> can do

> >>> >> that, great. If you can't access the Startup Menu, you'll need a

> >>> >> Windows

> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have the

> >>> >> Startup

> >>> >> floppy disk, go to another computer and download a disk creator from

> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows

> >>> >> 98SE

> >>> >> OEM

> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE file

> >>> >> that

> >>> >> you

> >>> >> run to create the bootable floppy disk.

> >>> >>

> >>> >> Once you have either gotten to the Startup Menu where you can choose

> >>> >> Command

> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see, first,

> >>> >> what

> >>> >> you have already on your system. Run the following two commands. If

> >>> >> you're

> >>> >> doing this from the floppy boot, then you need to first change to C:\

> >>> >> by

> >>> >> typing in C: (C + Colon) then <Enter>:

> >>> >>

> >>> >> dir /s explorer.*

> >>> >> dir /s /ah explorer.*

> >>> >>

> >>> >> Each command will take some time to complete. You'll immediately get

> >>> >> a

> >>> >> two-line description of the Volume. and then as the results are found

> >>> >> they

> >>> >> will be listed. But you want to watch the blinking cursor. When it is

> >>> >> finished searching out the files, you will get a "Total Files Listed"

> >>> >> report

> >>> >> and then the cursor will once again be following C:\>. Report back

> >>> >> here

> >>> >> with

> >>> >> the specifics of the file(s) found. For instance, this is what I get

> >>> >> with

> >>> >> the first command:

> >>> >>

> >>> >> Volume in drive C is WIN98SE (which is the name of my C:\ partition.)

> >>> >> Volume Serial Number is D431-0200

> >>> >>

> >>> >> (here's where the file is found and listed)

> >>> >> Directory of C:\WINDOWS

> >>> >>

> >>> >> EXPLORER.EXE 180,224 04-23-99 10:22p

> >>> >> EXPLORER.SCF 80 04-23-99 10:22p

> >>> >> 2 file(s) 180,304 bytes

> >>> >>

> >>> >> (final report)

> >>> >> Total files listed:

> >>> >> 2 file(s) 180,304 bytes

> >>> >> 0 dir(s) 10,544.17 MB free

> >>> >> C:\>

> >>> >>

> >>> >> I don't care about the first part (Volume), nor the final report. I

> >>> >> just

> >>> >> want everything in between (the stuff between my parenthetical

> >>> >> notes.)

> >>> >> And

> >>> >> you don't have to make it look like I did (the way it looks on the

> >>> >> screen),

> >>> >> just keep the lines separate. The second command is simply to see if

> >>> >> there

> >>> >> are any Hidden copies.

> >>> >>

> >>> >> I also want you do the following commands:

> >>> >>

> >>> >> md c:\regback

> >>> >> copy c:\windows\sysbckup\rb*.cab c:\regback

> >>> >> cd regback

> >>> >> dir

> >>> >>

> >>> >> Give me all the data presented for the RB files. Don't need the other

> >>> >> info.

> >>> >>

> >>> >> --

> >>> >> Gary S. Terhune

> >>> >> MS-MVP Shell/User

> >>> >> http://grystmill.com

> >>> >>

> >>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

> >>> >> news:826E95C8-2A23-48B7-9793-D5DE036D2850@microsoft.com...

> >>> >> > Sorry, selecting the winkey doesn't work. If you wish to use

> >>> >> > command

> >>> >> > prompts, I've done it before, a little rusty but I will follow your

> >>> >> > instructions. My CPU is about 4 or 5 years old.

> >>> >> > "Gary S. Terhune" wrote:

> >>> >> >

> >>> >> >> Only a Windows 98 CD will do, and it has to be the right version,

> >>> >> >> Original

> >>> >> >> or Second Edition. An XP disk is worthless for your needs, don't

> >>> >> >> bother

> >>> >> >> with

> >>> >> >> it. But if getting a Win98 disc of the proper version is not

> >>> >> >> possible

> >>> >> >> for

> >>> >> >> you, then there are still other ways to accomplish the fix,

> >>> >> >> whatever

> >>> >> >> it

> >>> >> >> turns out to be. At the moment the goal is to inspect the system

> >>> >> >> to

> >>> >> >> see

> >>> >> >> if

> >>> >> >> there's anything to indicate any maliciousness at play here, which

> >>> >> >> is

> >>> >> >> one

> >>> >> >> of

> >>> >> >> the distinct possibilities, or if it's just a messed up file or

> >>> >> >> what.

> >>> >> >> We

> >>> >> >> need to inspect the file system to do that. We don't even know yet

> >>> >> >> what

> >>> >> >> is

> >>> >> >> wrong, and until we do it's foolish to do more than speculate on

> >>> >> >> possible

> >>> >> >> courses of action.

> >>> >> >>

August 23, 2008

Re: Explorer caused an invalid page fault...

You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

And are you using the F8 Start Menu to get to the Command Prompt or are you

using a floppy disk. It will help me to know. So you will understand, I'm

under the impression that your D:\ drive is your CDROM drive and that you

have put your Windows Installation CD into that drive. If that was an

incorrect assumption, you need to tell me. Here's an explanation of my

intent when I gave you those commands:

First, I assumed you booted to a C:\> command prompt using the Startup menu.

If not, before running the commands, get to the C:\ prompt, first, using

c-colon

md win98 (Makes a Directory called C:\WIN98)

d: (switches you to D:\> prompt)

cd win98 (Changes the Directory you're in to D:\WIN98)

copy *.* c:\win98

Note the spaces before and after *.* in that last command, which should copy

all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any

errors until that last one indicates to me that between us we screwed it up.

Try again. If you get an error in the first command, run "cd win98" (sans

quotes), then the dir command, and tell us what's there. If nothing, then

proceed with the last three commands. If anything is there, start over and

use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal

with the confusion later.

Today went much longer than I expected, but I should be able to have further

instructions for you by tomorrow, early to mid-afternoon Pacific time. (It's

approaching 11pm, now, but I tend to stay up late and there's plenty left to

do.)

--

Gary S. Terhune

MS-MVP Shell/User

"Mary" <Mary@discussions.microsoft.com> wrote in message

news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

> Ok, I ran the following:

>

> md win98

> d:

> cd win98

> cop*.*c:\win98

>

> System Response:

> Base4.cab

> file cannot be copied onto itself

> ) file(s) copied

>

> Question? How do I return back to the c prompt?

>

> --

> Mary

>

> "Gary S. Terhune" wrote:

>

>> CORRECTION: in the first set of commands, I wrote:

>>

>> cd d:

>>

>> That was wrong. It should simply be

>>

>> d:

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>>

>> "Gary S. Terhune" <none> wrote in message

>> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>> >

>> > "Mary" <Mary@discussions.microsoft.com> wrote in message

>> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>> >> To answer your following questions:

>> >> Performed all Windows updates- yes

>> >

>> > Good!

>> >

>> >> Which version of IE- 6

>> >

>> > If' you've performed all Updates, it's "6.1"

>> >

>> >> Found installation disk?-yes but I can't locate the product #

>> >

>> > Remind me to sho wyou how to retrieve that from the Registry.

>> >

>> >> And I promise to run scan disk & defrag on a regular bases.

>> >

>> > Scandisk is not a bad idea, regular defragging is definitely a good

>> > idea,

>> > but neither is the issue here, I'm nearly certain. You have a situation

>> > where one or more files got corrupted, and believe it of not, it isn't

>> > Explorer.

>> >

>> >>

>> >> Test Performed:

>> >> d:\dir/s win98*.cab

>> >> I located the cab files in the "D" directory there are 55 cab files.

>> >> [let

>> >> me know if you want more details on the cab files]

>> >

>> > This is your Installation CD in the CD drive (D:\), right? I want to

>> > know

>> > if they exist on the C:\ drive, so if you haven't run that yet, please

>> > do

>> > so. If they are not found, please, while you are waiting for me to

>> > finish

>> > testing, open the command prompt (or use the floppy) and run

>> >

>> > md win98

>> > cd d:

>> > cd win98

>> > copy *.* c:\win98

>> >

>> > That will put the files on your C:\ drive and make life much easier.

>> >

>> >> dir/s ie6setup.exe [system response]

>> >> directory of c:\ progra~1\ intern~1

>> >> IE6SETUP EXE 490,608 08-17-03 6:59p

>> >> 1 file 490,608 bytes

>> >> Directory of c:\windows\window~1

>> >

>> >> Could you give me the command to seach further, sinch IE6 is not found

>> >> in

>> >> the Windows update setup file? I'm not sure which folder I should

>> >> seach

>> >> in.

>> >

>> > If I read you correctly, there *is* a folder called C:\Windows\Windows

>> > Update Setup Files, aka C:\Windows\Window~1? But there is no

>> > ie6setup.exe

>> > in the folder? Run the following:

>> >

>> > dir ie*.exe

>> >

>> > Anything?

>> >

>> > --

>> > Gary S. Terhune

>> > MS-MVP Shell/User

>> > http://grystmill.com

>> >

>> >> "Gary S. Terhune" wrote:

>> >>

>> >>> OK. Looks good, except it would appear that you seldom restart your

>> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

>> >>> files.)

>> >>> They're useless. You need to add a scheduled task for SCANREGW when

>> >>> we

>> >>> get

>> >>> you fixed up.

>> >>>

>> >>> Was your system fully up to date at Windows Updates? In particular,

>> >>> is

>> >>> IE

>> >>> version 6.1 and up to date? If you know? Also, did you come up with a

>> >>> Windows 98 installation CD? If not, go back to the Command Prompt and

>> >>> do:

>> >>>

>> >>> dir /s win98*.cab

>> >>>

>> >>> If several dozen show up, those are your Windows 98 installation

>> >>> files.

>> >>> Note

>> >>> the directory.

>> >>>

>> >>> But at this moment, the installation files for your current version

>> >>> of

>> >>> IE

>> >>> are what you need. So, run this command to see if they're there:

>> >>>

>> >>> dir /s ie6setup.exe

>> >>>

>> >>> With any luck, that will show up in a folder called "Windows Update

>> >>> Setup

>> >>> Files". If nothing shows up, skip down to the next section that

>> >>> starts,

>> >>> "If

>> >>> you didn't find ie6setup.exe." If the file shows up but not in that

>> >>> folder,

>> >>> then please run:

>> >>>

>> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

>> >>> marks

>> >>> are

>> >>> required.)

>> >>>

>> >>> Example:

>> >>> cd "c:\windows\folder where file showed up"

>> >>>

>> >>> Don't bother to list all the files, but there should be several CAB

>> >>> files

>> >>>

>> >>> If you didn't find ie6setup.exe, do the following:

>> >>>

>> >>> dir /s /v iexplore.exe

>> >>>

>> >>> Report all the data presented. I have to flatten this Win98 system

>> >>> and

>> >>> install a new one. Was playing around with too much garbage and

>> >>> managed

>> >>> to

>> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000, but

>> >>> something about the hardware made that unworkable.) Anyway, I don't

>> >>> wan

>> >>> to

>> >>> give any further instruction until I get that done, which should be

>> >>> later

>> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.

>> >>> Not

>> >>> sure

>> >>> yet.)

>> >>>

>> >>> --

>> >>> Gary S. Terhune

>> >>> MS-MVP Shell/User

>> >>> http://grystmill.com

>> >>>

>> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>> >>> > Here is the report from the command prompts:

>> >>> > Explorer.exe= 180,224 04-23-99 10:22P

>> >>> > Explorer.scf= 80 04-23-99 10:22P

>> >>> > 2 files(s) 180,304 bytes

>> >>> >

>> >>> > RB Files:

>> >>> > <DIR> 01-18-00 7:05a

>> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

>> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

>> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

>> >>> > 6 files(s) 20,267,739 bytes

>> >>> > 2 dir(s) 15,509.38 mb free

>> >>> >

>> >>> > I hope this is exactly what you need.

>> >>> >

>> >>> > Thank you,

>> >>> > Mary

>> >>> >

>> >>> > "Gary S. Terhune" wrote:

>> >>> >

>> >>> >> OK. First, you know how to get to the Command Prompt Only prompt

>> >>> >> using

>> >>> >> the

>> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it about

>> >>> >> once

>> >>> >> per

>> >>> >> second as the system boots up until a Startup Menu appears. If you

>> >>> >> can do

>> >>> >> that, great. If you can't access the Startup Menu, you'll need a

>> >>> >> Windows

>> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have

>> >>> >> the

>> >>> >> Startup

>> >>> >> floppy disk, go to another computer and download a disk creator

>> >>> >> from

>> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows

>> >>> >> 98SE

>> >>> >> OEM

>> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE

>> >>> >> file

>> >>> >> that

>> >>> >> you

>> >>> >> run to create the bootable floppy disk.

>> >>> >>

>> >>> >> Once you have either gotten to the Startup Menu where you can

>> >>> >> choose

>> >>> >> Command

>> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,

>> >>> >> first,

>> >>> >> what

>> >>> >> you have already on your system. Run the following two commands.

>> >>> >> If

>> >>> >> you're

>> >>> >> doing this from the floppy boot, then you need to first change to

>> >>> >> C:\

>> >>> >> by

>> >>> >> typing in C: (C + Colon) then <Enter>:

>> >>> >>

>> >>> >> dir /s explorer.*

>> >>> >> dir /s /ah explorer.*

>> >>> >>

>> >>> >> Each command will take some time to complete. You'll immediately

>> >>> >> get

>> >>> >> a

>> >>> >> two-line description of the Volume. and then as the results are

>> >>> >> found

>> >>> >> they

>> >>> >> will be listed. But you want to watch the blinking cursor. When it

>> >>> >> is

>> >>> >> finished searching out the files, you will get a "Total Files

>> >>> >> Listed"

>> >>> >> report

>> >>> >> and then the cursor will once again be following C:\>. Report back

>> >>> >> here

>> >>> >> with

>> >>> >> the specifics of the file(s) found. For instance, this is what I

>> >>> >> get

>> >>> >> with

>> >>> >> the first command:

>> >>> >>

>> >>> >> Volume in drive C is WIN98SE (which is the name of my C:\

>> >>> >> partition.)

>> >>> >> Volume Serial Number is D431-0200

>> >>> >>

>> >>> >> (here's where the file is found and listed)

>> >>> >> Directory of C:\WINDOWS

>> >>> >>

>> >>> >> EXPLORER.EXE 180,224 04-23-99 10:22p

>> >>> >> EXPLORER.SCF 80 04-23-99 10:22p

>> >>> >> 2 file(s) 180,304 bytes

>> >>> >>

>> >>> >> (final report)

>> >>> >> Total files listed:

>> >>> >> 2 file(s) 180,304 bytes

>> >>> >> 0 dir(s) 10,544.17 MB free

>> >>> >> C:\>

>> >>> >>

>> >>> >> I don't care about the first part (Volume), nor the final report.

>> >>> >> I

>> >>> >> just

>> >>> >> want everything in between (the stuff between my parenthetical

>> >>> >> notes.)

>> >>> >> And

>> >>> >> you don't have to make it look like I did (the way it looks on the

>> >>> >> screen),

>> >>> >> just keep the lines separate. The second command is simply to see

>> >>> >> if

>> >>> >> there

>> >>> >> are any Hidden copies.

>> >>> >>

>> >>> >> I also want you do the following commands:

>> >>> >>

>> >>> >> md c:\regback

>> >>> >> copy c:\windows\sysbckup\rb*.cab c:\regback

>> >>> >> cd regback

>> >>> >> dir

>> >>> >>

>> >>> >> Give me all the data presented for the RB files. Don't need the

>> >>> >> other

>> >>> >> info.

>> >>> >>

>> >>> >> --

>> >>> >> Gary S. Terhune

>> >>> >> MS-MVP Shell/User

>> >>> >> http://grystmill.com

>> >>> >>

>> >>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >>> >> news:826E95C8-2A23-48B7-9793-D5DE036D2850@microsoft.com...

>> >>> >> > Sorry, selecting the winkey doesn't work. If you wish to use

>> >>> >> > command

>> >>> >> > prompts, I've done it before, a little rusty but I will follow

>> >>> >> > your

>> >>> >> > instructions. My CPU is about 4 or 5 years old.

>> >>> >> > "Gary S. Terhune" wrote:

>> >>> >> >

>> >>> >> >> Only a Windows 98 CD will do, and it has to be the right

>> >>> >> >> version,

>> >>> >> >> Original

>> >>> >> >> or Second Edition. An XP disk is worthless for your needs,

>> >>> >> >> don't

>> >>> >> >> bother

>> >>> >> >> with

>> >>> >> >> it. But if getting a Win98 disc of the proper version is not

>> >>> >> >> possible

>> >>> >> >> for

>> >>> >> >> you, then there are still other ways to accomplish the fix,

>> >>> >> >> whatever

>> >>> >> >> it

>> >>> >> >> turns out to be. At the moment the goal is to inspect the

>> >>> >> >> system

>> >>> >> >> to

>> >>> >> >> see

>> >>> >> >> if

>> >>> >> >> there's anything to indicate any maliciousness at play here,

>> >>> >> >> which

>> >>> >> >> is

>> >>> >> >> one

>> >>> >> >> of

>> >>> >> >> the distinct possibilities, or if it's just a messed up file or

>> >>> >> >> what.

>> >>> >> >> We

>> >>> >> >> need to inspect the file system to do that. We don't even know

>> >>> >> >> yet

>> >>> >> >> what

>> >>> >> >> is

>> >>> >> >> wrong, and until we do it's foolish to do more than speculate

>> >>> >> >> on

>> >>> >> >> possible

>> >>> >> >> courses of action.

>> >>> >> >>

August 23, 2008

Re: Explorer caused an invalid page fault...

I re-entered the command from the d drive:[i got it right this time, I didn't

have the spaces between the astricks. ] Thank you for your patience.

copy *.* c:\win98

Result:

128 files copies!

To answer your questions:

In the beginning I did start at the C:\> prompt and changed over the D:. I

am not using a floppy disk or installation cd, just F8 to get me the the

command prompt. I think my hardrive was partioned and that's why I have a D

drive. My CDRom is E, I think. Did I answer all of your questions?

I'm on pacific time also, starting again on tommorrow will work for me too.

Thank you again,

--

Mary

"Gary S. Terhune" wrote:

> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>

> And are you using the F8 Start Menu to get to the Command Prompt or are you

> using a floppy disk. It will help me to know. So you will understand, I'm

> under the impression that your D:\ drive is your CDROM drive and that you

> have put your Windows Installation CD into that drive. If that was an

> incorrect assumption, you need to tell me. Here's an explanation of my

> intent when I gave you those commands:

>

> First, I assumed you booted to a C:\> command prompt using the Startup menu.

> If not, before running the commands, get to the C:\ prompt, first, using

> c-colon

>

> md win98 (Makes a Directory called C:\WIN98)

> d: (switches you to D:\> prompt)

> cd win98 (Changes the Directory you're in to D:\WIN98)

> copy *.* c:\win98

>

> Note the spaces before and after *.* in that last command, which should copy

> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any

> errors until that last one indicates to me that between us we screwed it up.

> Try again. If you get an error in the first command, run "cd win98" (sans

> quotes), then the dir command, and tell us what's there. If nothing, then

> proceed with the last three commands. If anything is there, start over and

> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal

> with the confusion later.

>

> Today went much longer than I expected, but I should be able to have further

> instructions for you by tomorrow, early to mid-afternoon Pacific time. (It's

> approaching 11pm, now, but I tend to stay up late and there's plenty left to

> do.)

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

>

> "Mary" <Mary@discussions.microsoft.com> wrote in message

> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

> > Ok, I ran the following:

> >

> > md win98

> > d:

> > cd win98

> > cop*.*c:\win98

> >

> > System Response:

> > Base4.cab

> > file cannot be copied onto itself

> > ) file(s) copied

> >

> > Question? How do I return back to the c prompt?

> >

> > --

> > Mary

> >

> > "Gary S. Terhune" wrote:

> >

> >> CORRECTION: in the first set of commands, I wrote:

> >>

> >> cd d:

> >>

> >> That was wrong. It should simply be

> >>

> >> d:

> >>

> >> --

> >> Gary S. Terhune

> >> MS-MVP Shell/User

> >> http://grystmill.com

> >>

> >> "Gary S. Terhune" <none> wrote in message

> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

> >> >

> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

> >> >> To answer your following questions:

> >> >> Performed all Windows updates- yes

> >> >

> >> > Good!

> >> >

> >> >> Which version of IE- 6

> >> >

> >> > If' you've performed all Updates, it's "6.1"

> >> >

> >> >> Found installation disk?-yes but I can't locate the product #

> >> >

> >> > Remind me to sho wyou how to retrieve that from the Registry.

> >> >

> >> >> And I promise to run scan disk & defrag on a regular bases.

> >> >

> >> > Scandisk is not a bad idea, regular defragging is definitely a good

> >> > idea,

> >> > but neither is the issue here, I'm nearly certain. You have a situation

> >> > where one or more files got corrupted, and believe it of not, it isn't

> >> > Explorer.

> >> >

> >> >>

> >> >> Test Performed:

> >> >> d:\dir/s win98*.cab

> >> >> I located the cab files in the "D" directory there are 55 cab files.

> >> >> [let

> >> >> me know if you want more details on the cab files]

> >> >

> >> > This is your Installation CD in the CD drive (D:\), right? I want to

> >> > know

> >> > if they exist on the C:\ drive, so if you haven't run that yet, please

> >> > do

> >> > so. If they are not found, please, while you are waiting for me to

> >> > finish

> >> > testing, open the command prompt (or use the floppy) and run

> >> >

> >> > md win98

> >> > cd d:

> >> > cd win98

> >> > copy *.* c:\win98

> >> >

> >> > That will put the files on your C:\ drive and make life much easier.

> >> >

> >> >> dir/s ie6setup.exe [system response]

> >> >> directory of c:\ progra~1\ intern~1

> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

> >> >> 1 file 490,608 bytes

> >> >> Directory of c:\windows\window~1

> >> >

> >> >> Could you give me the command to seach further, sinch IE6 is not found

> >> >> in

> >> >> the Windows update setup file? I'm not sure which folder I should

> >> >> seach

> >> >> in.

> >> >

> >> > If I read you correctly, there *is* a folder called C:\Windows\Windows

> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

> >> > ie6setup.exe

> >> > in the folder? Run the following:

> >> >

> >> > dir ie*.exe

> >> >

> >> > Anything?

> >> >

> >> > --

> >> > Gary S. Terhune

> >> > MS-MVP Shell/User

> >> > http://grystmill.com

> >> >

> >> >> "Gary S. Terhune" wrote:

> >> >>

> >> >>> OK. Looks good, except it would appear that you seldom restart your

> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

> >> >>> files.)

> >> >>> They're useless. You need to add a scheduled task for SCANREGW when

> >> >>> we

> >> >>> get

> >> >>> you fixed up.

> >> >>>

> >> >>> Was your system fully up to date at Windows Updates? In particular,

> >> >>> is

> >> >>> IE

> >> >>> version 6.1 and up to date? If you know? Also, did you come up with a

> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt and

> >> >>> do:

> >> >>>

> >> >>> dir /s win98*.cab

> >> >>>

> >> >>> If several dozen show up, those are your Windows 98 installation

> >> >>> files.

> >> >>> Note

> >> >>> the directory.

> >> >>>

> >> >>> But at this moment, the installation files for your current version

> >> >>> of

> >> >>> IE

> >> >>> are what you need. So, run this command to see if they're there:

> >> >>>

> >> >>> dir /s ie6setup.exe

> >> >>>

> >> >>> With any luck, that will show up in a folder called "Windows Update

> >> >>> Setup

> >> >>> Files". If nothing shows up, skip down to the next section that

> >> >>> starts,

> >> >>> "If

> >> >>> you didn't find ie6setup.exe." If the file shows up but not in that

> >> >>> folder,

> >> >>> then please run:

> >> >>>

> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

> >> >>> marks

> >> >>> are

> >> >>> required.)

> >> >>>

> >> >>> Example:

> >> >>> cd "c:\windows\folder where file showed up"

> >> >>>

> >> >>> Don't bother to list all the files, but there should be several CAB

> >> >>> files

> >> >>>

> >> >>> If you didn't find ie6setup.exe, do the following:

> >> >>>

> >> >>> dir /s /v iexplore.exe

> >> >>>

> >> >>> Report all the data presented. I have to flatten this Win98 system

> >> >>> and

> >> >>> install a new one. Was playing around with too much garbage and

> >> >>> managed

> >> >>> to

> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000, but

> >> >>> something about the hardware made that unworkable.) Anyway, I don't

> >> >>> wan

> >> >>> to

> >> >>> give any further instruction until I get that done, which should be

> >> >>> later

> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.

> >> >>> Not

> >> >>> sure

> >> >>> yet.)

> >> >>>

> >> >>> --

> >> >>> Gary S. Terhune

> >> >>> MS-MVP Shell/User

> >> >>> http://grystmill.com

> >> >>>

> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

> >> >>> > Here is the report from the command prompts:

> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

> >> >>> > Explorer.scf= 80 04-23-99 10:22P

> >> >>> > 2 files(s) 180,304 bytes

> >> >>> >

> >> >>> > RB Files:

> >> >>> > <DIR> 01-18-00 7:05a

> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

> >> >>> > 6 files(s) 20,267,739 bytes

> >> >>> > 2 dir(s) 15,509.38 mb free

> >> >>> >

> >> >>> > I hope this is exactly what you need.

> >> >>> >

> >> >>> > Thank you,

> >> >>> > Mary

> >> >>> >

> >> >>> > "Gary S. Terhune" wrote:

> >> >>> >

> >> >>> >> OK. First, you know how to get to the Command Prompt Only prompt

> >> >>> >> using

> >> >>> >> the

> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it about

> >> >>> >> once

> >> >>> >> per

> >> >>> >> second as the system boots up until a Startup Menu appears. If you

> >> >>> >> can do

> >> >>> >> that, great. If you can't access the Startup Menu, you'll need a

> >> >>> >> Windows

> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have

> >> >>> >> the

> >> >>> >> Startup

> >> >>> >> floppy disk, go to another computer and download a disk creator

> >> >>> >> from

> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows

> >> >>> >> 98SE

> >> >>> >> OEM

> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE

> >> >>> >> file

> >> >>> >> that

> >> >>> >> you

> >> >>> >> run to create the bootable floppy disk.

> >> >>> >>

> >> >>> >> Once you have either gotten to the Startup Menu where you can

> >> >>> >> choose

> >> >>> >> Command

> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,

> >> >>> >> first,

> >> >>> >> what

> >> >>> >> you have already on your system. Run the following two commands.

> >> >>> >> If

> >> >>> >> you're

> >> >>> >> doing this from the floppy boot, then you need to first change to

> >> >>> >> C:\

> >> >>> >> by

> >> >>> >> typing in C: (C + Colon) then <Enter>:

> >> >>> >>

> >> >>> >> dir /s explorer.*

> >> >>> >> dir /s /ah explorer.*

> >> >>> >>

> >> >>> >> Each command will take some time to complete. You'll immediately

> >> >>> >> get

> >> >>> >> a

> >> >>> >> two-line description of the Volume. and then as the results are

> >> >>> >> found

> >> >>> >> they

> >> >>> >> will be listed. But you want to watch the blinking cursor. When it

> >> >>> >> is

> >> >>> >> finished searching out the files, you will get a "Total Files

August 23, 2008

Re: Explorer caused an invalid page fault...

First, there is a TXT attachment on this post. Extract it to a floppy,

rename to NoPP.REG, and copy it to your system's C:\ drive. Then please run

the following

cd windows\system

dir /s files32.vxd

dir /s /ah files32.vxd

regedit c:\nopp.reg

It's to make sure you don't have Pretty Park virus. Do them one at a time

and note results before running the next command.

--

Gary S. Terhune

MS-MVP Shell/User

"Mary" <Mary@discussions.microsoft.com> wrote in message

news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

>I re-entered the command from the d drive:[i got it right this time, I

>didn't

> have the spaces between the astricks. ] Thank you for your patience.

> copy *.* c:\win98

> Result:

> 128 files copies!

>

> To answer your questions:

> In the beginning I did start at the C:\> prompt and changed over the D:.

> I

> am not using a floppy disk or installation cd, just F8 to get me the the

> command prompt. I think my hardrive was partioned and that's why I have a

> D

> drive. My CDRom is E, I think. Did I answer all of your questions?

>

> I'm on pacific time also, starting again on tommorrow will work for me

> too.

>

> Thank you again,

> --

> Mary

>

> "Gary S. Terhune" wrote:

>

>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>>

>> And are you using the F8 Start Menu to get to the Command Prompt or are

>> you

>> using a floppy disk. It will help me to know. So you will understand, I'm

>> under the impression that your D:\ drive is your CDROM drive and that you

>> have put your Windows Installation CD into that drive. If that was an

>> incorrect assumption, you need to tell me. Here's an explanation of my

>> intent when I gave you those commands:

>>

>> First, I assumed you booted to a C:\> command prompt using the Startup

>> menu.

>> If not, before running the commands, get to the C:\ prompt, first, using

>> c-colon

>>

>> md win98 (Makes a Directory called C:\WIN98)

>> d: (switches you to D:\> prompt)

>> cd win98 (Changes the Directory you're in to D:\WIN98)

>> copy *.* c:\win98

>>

>> Note the spaces before and after *.* in that last command, which should

>> copy

>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any

>> errors until that last one indicates to me that between us we screwed it

>> up.

>> Try again. If you get an error in the first command, run "cd win98" (sans

>> quotes), then the dir command, and tell us what's there. If nothing, then

>> proceed with the last three commands. If anything is there, start over

>> and

>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal

>> with the confusion later.

>>

>> Today went much longer than I expected, but I should be able to have

>> further

>> instructions for you by tomorrow, early to mid-afternoon Pacific time.

>> (It's

>> approaching 11pm, now, but I tend to stay up late and there's plenty left

>> to

>> do.)

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>>

>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

>> > Ok, I ran the following:

>> >

>> > md win98

>> > d:

>> > cd win98

>> > cop*.*c:\win98

>> >

>> > System Response:

>> > Base4.cab

>> > file cannot be copied onto itself

>> > ) file(s) copied

>> >

>> > Question? How do I return back to the c prompt?

>> >

>> > --

>> > Mary

>> >

>> > "Gary S. Terhune" wrote:

>> >

>> >> CORRECTION: in the first set of commands, I wrote:

>> >>

>> >> cd d:

>> >>

>> >> That was wrong. It should simply be

>> >>

>> >> d:

>> >>

>> >> --

>> >> Gary S. Terhune

>> >> MS-MVP Shell/User

>> >>

>> >> "Gary S. Terhune" <none> wrote in message

>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>> >> >

>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>> >> >> To answer your following questions:

>> >> >> Performed all Windows updates- yes

>> >> >

>> >> > Good!

>> >> >

>> >> >> Which version of IE- 6

>> >> >

>> >> > If' you've performed all Updates, it's "6.1"

>> >> >

>> >> >> Found installation disk?-yes but I can't locate the product #

>> >> >

>> >> > Remind me to sho wyou how to retrieve that from the Registry.

>> >> >

>> >> >> And I promise to run scan disk & defrag on a regular bases.

>> >> >

>> >> > Scandisk is not a bad idea, regular defragging is definitely a good

>> >> > idea,

>> >> > but neither is the issue here, I'm nearly certain. You have a

>> >> > situation

>> >> > where one or more files got corrupted, and believe it of not, it

>> >> > isn't

>> >> > Explorer.

>> >> >

>> >> >>

>> >> >> Test Performed:

>> >> >> d:\dir/s win98*.cab

>> >> >> I located the cab files in the "D" directory there are 55 cab

>> >> >> files.

>> >> >> [let

>> >> >> me know if you want more details on the cab files]

>> >> >

>> >> > This is your Installation CD in the CD drive (D:\), right? I want to

>> >> > know

>> >> > if they exist on the C:\ drive, so if you haven't run that yet,

>> >> > please

>> >> > do

>> >> > so. If they are not found, please, while you are waiting for me to

>> >> > finish

>> >> > testing, open the command prompt (or use the floppy) and run

>> >> >

>> >> > md win98

>> >> > cd d:

>> >> > cd win98

>> >> > copy *.* c:\win98

>> >> >

>> >> > That will put the files on your C:\ drive and make life much easier.

>> >> >

>> >> >> dir/s ie6setup.exe [system response]

>> >> >> directory of c:\ progra~1\ intern~1

>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

>> >> >> 1 file 490,608 bytes

>> >> >> Directory of c:\windows\window~1

>> >> >

>> >> >> Could you give me the command to seach further, sinch IE6 is not

>> >> >> found

>> >> >> in

>> >> >> the Windows update setup file? I'm not sure which folder I should

>> >> >> seach

>> >> >> in.

>> >> >

>> >> > If I read you correctly, there *is* a folder called

>> >> > C:\Windows\Windows

>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

>> >> > ie6setup.exe

>> >> > in the folder? Run the following:

>> >> >

>> >> > dir ie*.exe

>> >> >

>> >> > Anything?

>> >> >

>> >> > --

>> >> > Gary S. Terhune

>> >> > MS-MVP Shell/User

>> >> >

>> >> >> "Gary S. Terhune" wrote:

>> >> >>

>> >> >>> OK. Looks good, except it would appear that you seldom restart

>> >> >>> your

>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

>> >> >>> files.)

>> >> >>> They're useless. You need to add a scheduled task for SCANREGW

>> >> >>> when

>> >> >>> we

>> >> >>> get

>> >> >>> you fixed up.

>> >> >>>

>> >> >>> Was your system fully up to date at Windows Updates? In

>> >> >>> particular,

>> >> >>> is

>> >> >>> IE

>> >> >>> version 6.1 and up to date? If you know? Also, did you come up

>> >> >>> with a

>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt

>> >> >>> and

>> >> >>> do:

>> >> >>>

>> >> >>> dir /s win98*.cab

>> >> >>>

>> >> >>> If several dozen show up, those are your Windows 98 installation

>> >> >>> files.

>> >> >>> Note

>> >> >>> the directory.

>> >> >>>

>> >> >>> But at this moment, the installation files for your current

>> >> >>> version

>> >> >>> of

>> >> >>> IE

>> >> >>> are what you need. So, run this command to see if they're there:

>> >> >>>

>> >> >>> dir /s ie6setup.exe

>> >> >>>

>> >> >>> With any luck, that will show up in a folder called "Windows

>> >> >>> Update

>> >> >>> Setup

>> >> >>> Files". If nothing shows up, skip down to the next section that

>> >> >>> starts,

>> >> >>> "If

>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

>> >> >>> that

>> >> >>> folder,

>> >> >>> then please run:

>> >> >>>

>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

>> >> >>> marks

>> >> >>> are

>> >> >>> required.)

>> >> >>>

>> >> >>> Example:

>> >> >>> cd "c:\windows\folder where file showed up"

>> >> >>>

>> >> >>> Don't bother to list all the files, but there should be several

>> >> >>> CAB

>> >> >>> files

>> >> >>>

>> >> >>> If you didn't find ie6setup.exe, do the following:

>> >> >>>

>> >> >>> dir /s /v iexplore.exe

>> >> >>>

>> >> >>> Report all the data presented. I have to flatten this Win98 system

>> >> >>> and

>> >> >>> install a new one. Was playing around with too much garbage and

>> >> >>> managed

>> >> >>> to

>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

>> >> >>> but

>> >> >>> something about the hardware made that unworkable.) Anyway, I

>> >> >>> don't

>> >> >>> wan

>> >> >>> to

>> >> >>> give any further instruction until I get that done, which should

>> >> >>> be

>> >> >>> later

>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.

>> >> >>> Not

>> >> >>> sure

>> >> >>> yet.)

>> >> >>>

>> >> >>> --

>> >> >>> Gary S. Terhune

>> >> >>> MS-MVP Shell/User

>> >> >>> http://grystmill.com

>> >> >>>

>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>> >> >>> > Here is the report from the command prompts:

>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

>> >> >>> > Explorer.scf= 80 04-23-99 10:22P

>> >> >>> > 2 files(s) 180,304 bytes

>> >> >>> >

>> >> >>> > RB Files:

>> >> >>> > <DIR> 01-18-00 7:05a

>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

>> >> >>> > 6 files(s) 20,267,739 bytes

>> >> >>> > 2 dir(s) 15,509.38 mb free

>> >> >>> >

>> >> >>> > I hope this is exactly what you need.

>> >> >>> >

>> >> >>> > Thank you,

>> >> >>> > Mary

>> >> >>> >

>> >> >>> > "Gary S. Terhune" wrote:

>> >> >>> >

>> >> >>> >> OK. First, you know how to get to the Command Prompt Only

>> >> >>> >> prompt

>> >> >>> >> using

>> >> >>> >> the

>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it

>> >> >>> >> about

>> >> >>> >> once

>> >> >>> >> per

>> >> >>> >> second as the system boots up until a Startup Menu appears. If

>> >> >>> >> you

>> >> >>> >> can do

>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need

>> >> >>> >> a

>> >> >>> >> Windows

>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't

>> >> >>> >> have

>> >> >>> >> the

>> >> >>> >> Startup

>> >> >>> >> floppy disk, go to another computer and download a disk creator

>> >> >>> >> from

>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says

>> >> >>> >> Windows

>> >> >>> >> 98SE

>> >> >>> >> OEM

>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE

>> >> >>> >> file

>> >> >>> >> that

>> >> >>> >> you

>> >> >>> >> run to create the bootable floppy disk.

>> >> >>> >>

>> >> >>> >> Once you have either gotten to the Startup Menu where you can

>> >> >>> >> choose

>> >> >>> >> Command

>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,

>> >> >>> >> first,

>> >> >>> >> what

>> >> >>> >> you have already on your system. Run the following two

>> >> >>> >> commands.

>> >> >>> >> If

>> >> >>> >> you're

>> >> >>> >> doing this from the floppy boot, then you need to first change

>> >> >>> >> to

>> >> >>> >> C:\

>> >> >>> >> by

>> >> >>> >> typing in C: (C + Colon) then <Enter>:

>> >> >>> >>

>> >> >>> >> dir /s explorer.*

>> >> >>> >> dir /s /ah explorer.*

>> >> >>> >>

>> >> >>> >> Each command will take some time to complete. You'll

>> >> >>> >> immediately

>> >> >>> >> get

>> >> >>> >> a

>> >> >>> >> two-line description of the Volume. and then as the results are

>> >> >>> >> found

>> >> >>> >> they

>> >> >>> >> will be listed. But you want to watch the blinking cursor. When

>> >> >>> >> it

>> >> >>> >> is

>> >> >>> >> finished searching out the files, you will get a "Total Files

August 23, 2008

CORRECTION! Re: Explorer caused an invalid page fault...

CORRECTION! Re: Explorer caused an invalid page fault...

Skip that last REGEDIT command and run the following, instead:

regedit /e exefile.txt

HKEY_Local_Machine\Software\Classes\exefile\shell\command\open

Then copy exefile.txt to a floppy and post the contents here.

--

Gary S. Terhune

MS-MVP Shell/User

"Mary" <Mary@discussions.microsoft.com> wrote in message

news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

>I re-entered the command from the d drive:[i got it right this time, I

>didn't

> have the spaces between the astricks. ] Thank you for your patience.

> copy *.* c:\win98

> Result:

> 128 files copies!

>

> To answer your questions:

> In the beginning I did start at the C:\> prompt and changed over the D:.

> I

> am not using a floppy disk or installation cd, just F8 to get me the the

> command prompt. I think my hardrive was partioned and that's why I have a

> D

> drive. My CDRom is E, I think. Did I answer all of your questions?

>

> I'm on pacific time also, starting again on tommorrow will work for me

> too.

>

> Thank you again,

> --

> Mary

>

> "Gary S. Terhune" wrote:

>

>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>>

>> And are you using the F8 Start Menu to get to the Command Prompt or are

>> you

>> using a floppy disk. It will help me to know. So you will understand, I'm

>> under the impression that your D:\ drive is your CDROM drive and that you

>> have put your Windows Installation CD into that drive. If that was an

>> incorrect assumption, you need to tell me. Here's an explanation of my

>> intent when I gave you those commands:

>>

>> First, I assumed you booted to a C:\> command prompt using the Startup

>> menu.

>> If not, before running the commands, get to the C:\ prompt, first, using

>> c-colon

>>

>> md win98 (Makes a Directory called C:\WIN98)

>> d: (switches you to D:\> prompt)

>> cd win98 (Changes the Directory you're in to D:\WIN98)

>> copy *.* c:\win98

>>

>> Note the spaces before and after *.* in that last command, which should

>> copy

>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any

>> errors until that last one indicates to me that between us we screwed it

>> up.

>> Try again. If you get an error in the first command, run "cd win98" (sans

>> quotes), then the dir command, and tell us what's there. If nothing, then

>> proceed with the last three commands. If anything is there, start over

>> and

>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal

>> with the confusion later.

>>

>> Today went much longer than I expected, but I should be able to have

>> further

>> instructions for you by tomorrow, early to mid-afternoon Pacific time.

>> (It's

>> approaching 11pm, now, but I tend to stay up late and there's plenty left

>> to

>> do.)

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>>

>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

>> > Ok, I ran the following:

>> >

>> > md win98

>> > d:

>> > cd win98

>> > cop*.*c:\win98

>> >

>> > System Response:

>> > Base4.cab

>> > file cannot be copied onto itself

>> > ) file(s) copied

>> >

>> > Question? How do I return back to the c prompt?

>> >

>> > --

>> > Mary

>> >

>> > "Gary S. Terhune" wrote:

>> >

>> >> CORRECTION: in the first set of commands, I wrote:

>> >>

>> >> cd d:

>> >>

>> >> That was wrong. It should simply be

>> >>

>> >> d:

>> >>

>> >> --

>> >> Gary S. Terhune

>> >> MS-MVP Shell/User

>> >>

>> >> "Gary S. Terhune" <none> wrote in message

>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>> >> >

>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>> >> >> To answer your following questions:

>> >> >> Performed all Windows updates- yes

>> >> >

>> >> > Good!

>> >> >

>> >> >> Which version of IE- 6

>> >> >

>> >> > If' you've performed all Updates, it's "6.1"

>> >> >

>> >> >> Found installation disk?-yes but I can't locate the product #

>> >> >

>> >> > Remind me to sho wyou how to retrieve that from the Registry.

>> >> >

>> >> >> And I promise to run scan disk & defrag on a regular bases.

>> >> >

>> >> > Scandisk is not a bad idea, regular defragging is definitely a good

>> >> > idea,

>> >> > but neither is the issue here, I'm nearly certain. You have a

>> >> > situation

>> >> > where one or more files got corrupted, and believe it of not, it

>> >> > isn't

>> >> > Explorer.

>> >> >

>> >> >>

>> >> >> Test Performed:

>> >> >> d:\dir/s win98*.cab

>> >> >> I located the cab files in the "D" directory there are 55 cab

>> >> >> files.

>> >> >> [let

>> >> >> me know if you want more details on the cab files]

>> >> >

>> >> > This is your Installation CD in the CD drive (D:\), right? I want to

>> >> > know

>> >> > if they exist on the C:\ drive, so if you haven't run that yet,

>> >> > please

>> >> > do

>> >> > so. If they are not found, please, while you are waiting for me to

>> >> > finish

>> >> > testing, open the command prompt (or use the floppy) and run

>> >> >

>> >> > md win98

>> >> > cd d:

>> >> > cd win98

>> >> > copy *.* c:\win98

>> >> >

>> >> > That will put the files on your C:\ drive and make life much easier.

>> >> >

>> >> >> dir/s ie6setup.exe [system response]

>> >> >> directory of c:\ progra~1\ intern~1

>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

>> >> >> 1 file 490,608 bytes

>> >> >> Directory of c:\windows\window~1

>> >> >

>> >> >> Could you give me the command to seach further, sinch IE6 is not

>> >> >> found

>> >> >> in

>> >> >> the Windows update setup file? I'm not sure which folder I should

>> >> >> seach

>> >> >> in.

>> >> >

>> >> > If I read you correctly, there *is* a folder called

>> >> > C:\Windows\Windows

>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

>> >> > ie6setup.exe

>> >> > in the folder? Run the following:

>> >> >

>> >> > dir ie*.exe

>> >> >

>> >> > Anything?

>> >> >

>> >> > --

>> >> > Gary S. Terhune

>> >> > MS-MVP Shell/User

>> >> >

>> >> >> "Gary S. Terhune" wrote:

>> >> >>

>> >> >>> OK. Looks good, except it would appear that you seldom restart

>> >> >>> your

>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

>> >> >>> files.)

>> >> >>> They're useless. You need to add a scheduled task for SCANREGW

>> >> >>> when

>> >> >>> we

>> >> >>> get

>> >> >>> you fixed up.

>> >> >>>

>> >> >>> Was your system fully up to date at Windows Updates? In

>> >> >>> particular,

>> >> >>> is

>> >> >>> IE

>> >> >>> version 6.1 and up to date? If you know? Also, did you come up

>> >> >>> with a

>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt

>> >> >>> and

>> >> >>> do:

>> >> >>>

>> >> >>> dir /s win98*.cab

>> >> >>>

>> >> >>> If several dozen show up, those are your Windows 98 installation

>> >> >>> files.

>> >> >>> Note

>> >> >>> the directory.

>> >> >>>

>> >> >>> But at this moment, the installation files for your current

>> >> >>> version

>> >> >>> of

>> >> >>> IE

>> >> >>> are what you need. So, run this command to see if they're there:

>> >> >>>

>> >> >>> dir /s ie6setup.exe

>> >> >>>

>> >> >>> With any luck, that will show up in a folder called "Windows

>> >> >>> Update

>> >> >>> Setup

>> >> >>> Files". If nothing shows up, skip down to the next section that

>> >> >>> starts,

>> >> >>> "If

>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

>> >> >>> that

>> >> >>> folder,

>> >> >>> then please run:

>> >> >>>

>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

>> >> >>> marks

>> >> >>> are

>> >> >>> required.)

>> >> >>>

>> >> >>> Example:

>> >> >>> cd "c:\windows\folder where file showed up"

>> >> >>>

>> >> >>> Don't bother to list all the files, but there should be several

>> >> >>> CAB

>> >> >>> files

>> >> >>>

>> >> >>> If you didn't find ie6setup.exe, do the following:

>> >> >>>

>> >> >>> dir /s /v iexplore.exe

>> >> >>>

>> >> >>> Report all the data presented. I have to flatten this Win98 system

>> >> >>> and

>> >> >>> install a new one. Was playing around with too much garbage and

>> >> >>> managed

>> >> >>> to

>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

>> >> >>> but

>> >> >>> something about the hardware made that unworkable.) Anyway, I

>> >> >>> don't

>> >> >>> wan

>> >> >>> to

>> >> >>> give any further instruction until I get that done, which should

>> >> >>> be

>> >> >>> later

>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.

>> >> >>> Not

>> >> >>> sure

>> >> >>> yet.)

>> >> >>>

>> >> >>> --

>> >> >>> Gary S. Terhune

>> >> >>> MS-MVP Shell/User

>> >> >>> http://grystmill.com

>> >> >>>

>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>> >> >>> > Here is the report from the command prompts:

>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

>> >> >>> > Explorer.scf= 80 04-23-99 10:22P

>> >> >>> > 2 files(s) 180,304 bytes

>> >> >>> >

>> >> >>> > RB Files:

>> >> >>> > <DIR> 01-18-00 7:05a

>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

>> >> >>> > 6 files(s) 20,267,739 bytes

>> >> >>> > 2 dir(s) 15,509.38 mb free

>> >> >>> >

>> >> >>> > I hope this is exactly what you need.

>> >> >>> >

>> >> >>> > Thank you,

>> >> >>> > Mary

>> >> >>> >

>> >> >>> > "Gary S. Terhune" wrote:

>> >> >>> >

>> >> >>> >> OK. First, you know how to get to the Command Prompt Only

>> >> >>> >> prompt

>> >> >>> >> using

>> >> >>> >> the

>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it

>> >> >>> >> about

>> >> >>> >> once

>> >> >>> >> per

>> >> >>> >> second as the system boots up until a Startup Menu appears. If

>> >> >>> >> you

>> >> >>> >> can do

>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need

>> >> >>> >> a

>> >> >>> >> Windows

>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't

>> >> >>> >> have

>> >> >>> >> the

>> >> >>> >> Startup

>> >> >>> >> floppy disk, go to another computer and download a disk creator

>> >> >>> >> from

>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says

>> >> >>> >> Windows

>> >> >>> >> 98SE

>> >> >>> >> OEM

>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE

>> >> >>> >> file

>> >> >>> >> that

>> >> >>> >> you

>> >> >>> >> run to create the bootable floppy disk.

>> >> >>> >>

>> >> >>> >> Once you have either gotten to the Startup Menu where you can

>> >> >>> >> choose

>> >> >>> >> Command

>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,

>> >> >>> >> first,

>> >> >>> >> what

>> >> >>> >> you have already on your system. Run the following two

>> >> >>> >> commands.

>> >> >>> >> If

>> >> >>> >> you're

>> >> >>> >> doing this from the floppy boot, then you need to first change

>> >> >>> >> to

>> >> >>> >> C:\

>> >> >>> >> by

>> >> >>> >> typing in C: (C + Colon) then <Enter>:

>> >> >>> >>

>> >> >>> >> dir /s explorer.*

>> >> >>> >> dir /s /ah explorer.*

>> >> >>> >>

>> >> >>> >> Each command will take some time to complete. You'll

>> >> >>> >> immediately

>> >> >>> >> get

>> >> >>> >> a

>> >> >>> >> two-line description of the Volume. and then as the results are

>> >> >>> >> found

>> >> >>> >> they

>> >> >>> >> will be listed. But you want to watch the blinking cursor. When

>> >> >>> >> it

>> >> >>> >> is

>> >> >>> >> finished searching out the files, you will get a "Total Files

August 23, 2008

Re: Explorer caused an invalid page fault...

There is one question left hanging... What's in that folder

C:\Windows\Window~1

--

Gary S. Terhune

MS-MVP Shell/User

"Mary" <Mary@discussions.microsoft.com> wrote in message

news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

>I re-entered the command from the d drive:[i got it right this time, I

>didn't

> have the spaces between the astricks. ] Thank you for your patience.

> copy *.* c:\win98

> Result:

> 128 files copies!

>

> To answer your questions:

> In the beginning I did start at the C:\> prompt and changed over the D:.

> I

> am not using a floppy disk or installation cd, just F8 to get me the the

> command prompt. I think my hardrive was partioned and that's why I have a

> D

> drive. My CDRom is E, I think. Did I answer all of your questions?

>

> I'm on pacific time also, starting again on tommorrow will work for me

> too.

>

> Thank you again,

> --

> Mary

>

> "Gary S. Terhune" wrote:

>

>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>>

>> And are you using the F8 Start Menu to get to the Command Prompt or are

>> you

>> using a floppy disk. It will help me to know. So you will understand, I'm

>> under the impression that your D:\ drive is your CDROM drive and that you

>> have put your Windows Installation CD into that drive. If that was an

>> incorrect assumption, you need to tell me. Here's an explanation of my

>> intent when I gave you those commands:

>>

>> First, I assumed you booted to a C:\> command prompt using the Startup

>> menu.

>> If not, before running the commands, get to the C:\ prompt, first, using

>> c-colon

>>

>> md win98 (Makes a Directory called C:\WIN98)

>> d: (switches you to D:\> prompt)

>> cd win98 (Changes the Directory you're in to D:\WIN98)

>> copy *.* c:\win98

>>

>> Note the spaces before and after *.* in that last command, which should

>> copy

>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any

>> errors until that last one indicates to me that between us we screwed it

>> up.

>> Try again. If you get an error in the first command, run "cd win98" (sans

>> quotes), then the dir command, and tell us what's there. If nothing, then

>> proceed with the last three commands. If anything is there, start over

>> and

>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal

>> with the confusion later.

>>

>> Today went much longer than I expected, but I should be able to have

>> further

>> instructions for you by tomorrow, early to mid-afternoon Pacific time.

>> (It's

>> approaching 11pm, now, but I tend to stay up late and there's plenty left

>> to

>> do.)

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>>

>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

>> > Ok, I ran the following:

>> >

>> > md win98

>> > d:

>> > cd win98

>> > cop*.*c:\win98

>> >

>> > System Response:

>> > Base4.cab

>> > file cannot be copied onto itself

>> > ) file(s) copied

>> >

>> > Question? How do I return back to the c prompt?

>> >

>> > --

>> > Mary

>> >

>> > "Gary S. Terhune" wrote:

>> >

>> >> CORRECTION: in the first set of commands, I wrote:

>> >>

>> >> cd d:

>> >>

>> >> That was wrong. It should simply be

>> >>

>> >> d:

>> >>

>> >> --

>> >> Gary S. Terhune

>> >> MS-MVP Shell/User

>> >>

>> >> "Gary S. Terhune" <none> wrote in message

>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>> >> >

>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>> >> >> To answer your following questions:

>> >> >> Performed all Windows updates- yes

>> >> >

>> >> > Good!

>> >> >

>> >> >> Which version of IE- 6

>> >> >

>> >> > If' you've performed all Updates, it's "6.1"

>> >> >

>> >> >> Found installation disk?-yes but I can't locate the product #

>> >> >

>> >> > Remind me to sho wyou how to retrieve that from the Registry.

>> >> >

>> >> >> And I promise to run scan disk & defrag on a regular bases.

>> >> >

>> >> > Scandisk is not a bad idea, regular defragging is definitely a good

>> >> > idea,

>> >> > but neither is the issue here, I'm nearly certain. You have a

>> >> > situation

>> >> > where one or more files got corrupted, and believe it of not, it

>> >> > isn't

>> >> > Explorer.

>> >> >

>> >> >>

>> >> >> Test Performed:

>> >> >> d:\dir/s win98*.cab

>> >> >> I located the cab files in the "D" directory there are 55 cab

>> >> >> files.

>> >> >> [let

>> >> >> me know if you want more details on the cab files]

>> >> >

>> >> > This is your Installation CD in the CD drive (D:\), right? I want to

>> >> > know

>> >> > if they exist on the C:\ drive, so if you haven't run that yet,

>> >> > please

>> >> > do

>> >> > so. If they are not found, please, while you are waiting for me to

>> >> > finish

>> >> > testing, open the command prompt (or use the floppy) and run

>> >> >

>> >> > md win98

>> >> > cd d:

>> >> > cd win98

>> >> > copy *.* c:\win98

>> >> >

>> >> > That will put the files on your C:\ drive and make life much easier.

>> >> >

>> >> >> dir/s ie6setup.exe [system response]

>> >> >> directory of c:\ progra~1\ intern~1

>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

>> >> >> 1 file 490,608 bytes

>> >> >> Directory of c:\windows\window~1

>> >> >

>> >> >> Could you give me the command to seach further, sinch IE6 is not

>> >> >> found

>> >> >> in

>> >> >> the Windows update setup file? I'm not sure which folder I should

>> >> >> seach

>> >> >> in.

>> >> >

>> >> > If I read you correctly, there *is* a folder called

>> >> > C:\Windows\Windows

>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

>> >> > ie6setup.exe

>> >> > in the folder? Run the following:

>> >> >

>> >> > dir ie*.exe

>> >> >

>> >> > Anything?

>> >> >

>> >> > --

>> >> > Gary S. Terhune

>> >> > MS-MVP Shell/User

>> >> >

>> >> >> "Gary S. Terhune" wrote:

>> >> >>

>> >> >>> OK. Looks good, except it would appear that you seldom restart

>> >> >>> your

>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

>> >> >>> files.)

>> >> >>> They're useless. You need to add a scheduled task for SCANREGW

>> >> >>> when

>> >> >>> we

>> >> >>> get

>> >> >>> you fixed up.

>> >> >>>

>> >> >>> Was your system fully up to date at Windows Updates? In

>> >> >>> particular,

>> >> >>> is

>> >> >>> IE

>> >> >>> version 6.1 and up to date? If you know? Also, did you come up

>> >> >>> with a

>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt

>> >> >>> and

>> >> >>> do:

>> >> >>>

>> >> >>> dir /s win98*.cab

>> >> >>>

>> >> >>> If several dozen show up, those are your Windows 98 installation

>> >> >>> files.

>> >> >>> Note

>> >> >>> the directory.

>> >> >>>

>> >> >>> But at this moment, the installation files for your current

>> >> >>> version

>> >> >>> of

>> >> >>> IE

>> >> >>> are what you need. So, run this command to see if they're there:

>> >> >>>

>> >> >>> dir /s ie6setup.exe

>> >> >>>

>> >> >>> With any luck, that will show up in a folder called "Windows

>> >> >>> Update

>> >> >>> Setup

>> >> >>> Files". If nothing shows up, skip down to the next section that

>> >> >>> starts,

>> >> >>> "If

>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

>> >> >>> that

>> >> >>> folder,

>> >> >>> then please run:

>> >> >>>

>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

>> >> >>> marks

>> >> >>> are

>> >> >>> required.)

>> >> >>>

>> >> >>> Example:

>> >> >>> cd "c:\windows\folder where file showed up"

>> >> >>>

>> >> >>> Don't bother to list all the files, but there should be several

>> >> >>> CAB

>> >> >>> files

>> >> >>>

>> >> >>> If you didn't find ie6setup.exe, do the following:

>> >> >>>

>> >> >>> dir /s /v iexplore.exe

>> >> >>>

>> >> >>> Report all the data presented. I have to flatten this Win98 system

>> >> >>> and

>> >> >>> install a new one. Was playing around with too much garbage and

>> >> >>> managed

>> >> >>> to

>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

>> >> >>> but

>> >> >>> something about the hardware made that unworkable.) Anyway, I

>> >> >>> don't

>> >> >>> wan

>> >> >>> to

>> >> >>> give any further instruction until I get that done, which should

>> >> >>> be

>> >> >>> later

>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.

>> >> >>> Not

>> >> >>> sure

>> >> >>> yet.)

>> >> >>>

>> >> >>> --

>> >> >>> Gary S. Terhune

>> >> >>> MS-MVP Shell/User

>> >> >>> http://grystmill.com

>> >> >>>

>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>> >> >>> > Here is the report from the command prompts:

>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

>> >> >>> > Explorer.scf= 80 04-23-99 10:22P

>> >> >>> > 2 files(s) 180,304 bytes

>> >> >>> >

>> >> >>> > RB Files:

>> >> >>> > <DIR> 01-18-00 7:05a

>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

>> >> >>> > 6 files(s) 20,267,739 bytes

>> >> >>> > 2 dir(s) 15,509.38 mb free

>> >> >>> >

>> >> >>> > I hope this is exactly what you need.

>> >> >>> >

>> >> >>> > Thank you,

>> >> >>> > Mary

>> >> >>> >

>> >> >>> > "Gary S. Terhune" wrote:

>> >> >>> >

>> >> >>> >> OK. First, you know how to get to the Command Prompt Only

>> >> >>> >> prompt

>> >> >>> >> using

>> >> >>> >> the

>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it

>> >> >>> >> about

>> >> >>> >> once

>> >> >>> >> per

>> >> >>> >> second as the system boots up until a Startup Menu appears. If

>> >> >>> >> you

>> >> >>> >> can do

>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need

>> >> >>> >> a

>> >> >>> >> Windows

>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't

>> >> >>> >> have

>> >> >>> >> the

>> >> >>> >> Startup

>> >> >>> >> floppy disk, go to another computer and download a disk creator

>> >> >>> >> from

>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says

>> >> >>> >> Windows

>> >> >>> >> 98SE

>> >> >>> >> OEM

>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE

>> >> >>> >> file

>> >> >>> >> that

>> >> >>> >> you

>> >> >>> >> run to create the bootable floppy disk.

>> >> >>> >>

>> >> >>> >> Once you have either gotten to the Startup Menu where you can

>> >> >>> >> choose

>> >> >>> >> Command

>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,

>> >> >>> >> first,

>> >> >>> >> what

>> >> >>> >> you have already on your system. Run the following two

>> >> >>> >> commands.

>> >> >>> >> If

>> >> >>> >> you're

>> >> >>> >> doing this from the floppy boot, then you need to first change

>> >> >>> >> to

>> >> >>> >> C:\

>> >> >>> >> by

>> >> >>> >> typing in C: (C + Colon) then <Enter>:

>> >> >>> >>

>> >> >>> >> dir /s explorer.*

>> >> >>> >> dir /s /ah explorer.*

>> >> >>> >>

>> >> >>> >> Each command will take some time to complete. You'll

>> >> >>> >> immediately

>> >> >>> >> get

>> >> >>> >> a

>> >> >>> >> two-line description of the Volume. and then as the results are

>> >> >>> >> found

>> >> >>> >> they

>> >> >>> >> will be listed. But you want to watch the blinking cursor. When

>> >> >>> >> it

>> >> >>> >> is

>> >> >>> >> finished searching out the files, you will get a "Total Files

August 24, 2008

Re: CORRECTION! Re: Explorer caused an invalid page fault...

Re: CORRECTION! Re: Explorer caused an invalid page fault...

That REGEDIT command should all be on one line, space between txt and HKEY.

--

Gary S. Terhune

MS-MVP Shell/User

"Gary S. Terhune" <none> wrote in message

news:ueiza1VBJHA.1632@TK2MSFTNGP06.phx.gbl...

> Skip that last REGEDIT command and run the following, instead:

>

> regedit /e exefile.txt

> HKEY_Local_Machine\Software\Classes\exefile\shell\command\open

>

> Then copy exefile.txt to a floppy and post the contents here.

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

>

> "Mary" <Mary@discussions.microsoft.com> wrote in message

> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

>>I re-entered the command from the d drive:[i got it right this time, I

>>didn't

>> have the spaces between the astricks. ] Thank you for your patience.

>> copy *.* c:\win98

>> Result:

>> 128 files copies!

>>

>> To answer your questions:

>> In the beginning I did start at the C:\> prompt and changed over the D:.

>> I

>> am not using a floppy disk or installation cd, just F8 to get me the the

>> command prompt. I think my hardrive was partioned and that's why I have a

>> D

>> drive. My CDRom is E, I think. Did I answer all of your questions?

>>

>> I'm on pacific time also, starting again on tommorrow will work for me

>> too.

>>

>> Thank you again,

>> --

>> Mary

>>

>> "Gary S. Terhune" wrote:

>>

>>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>>>

>>> And are you using the F8 Start Menu to get to the Command Prompt or are

>>> you

>>> using a floppy disk. It will help me to know. So you will understand,

>>> I'm

>>> under the impression that your D:\ drive is your CDROM drive and that

>>> you

>>> have put your Windows Installation CD into that drive. If that was an

>>> incorrect assumption, you need to tell me. Here's an explanation of my

>>> intent when I gave you those commands:

>>>

>>> First, I assumed you booted to a C:\> command prompt using the Startup

>>> menu.

>>> If not, before running the commands, get to the C:\ prompt, first, using

>>> c-colon

>>>

>>> md win98 (Makes a Directory called C:\WIN98)

>>> d: (switches you to D:\> prompt)

>>> cd win98 (Changes the Directory you're in to D:\WIN98)

>>> copy *.* c:\win98

>>>

>>> Note the spaces before and after *.* in that last command, which should

>>> copy

>>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get

>>> any

>>> errors until that last one indicates to me that between us we screwed it

>>> up.

>>> Try again. If you get an error in the first command, run "cd win98"

>>> (sans

>>> quotes), then the dir command, and tell us what's there. If nothing,

>>> then

>>> proceed with the last three commands. If anything is there, start over

>>> and

>>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll

>>> deal

>>> with the confusion later.

>>>

>>> Today went much longer than I expected, but I should be able to have

>>> further

>>> instructions for you by tomorrow, early to mid-afternoon Pacific time.

>>> (It's

>>> approaching 11pm, now, but I tend to stay up late and there's plenty

>>> left to

>>> do.)

>>>

>>> --

>>> Gary S. Terhune

>>> MS-MVP Shell/User

>>> http://grystmill.com

>>>

>>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

>>> > Ok, I ran the following:

>>> >

>>> > md win98

>>> > d:

>>> > cd win98

>>> > cop*.*c:\win98

>>> >

>>> > System Response:

>>> > Base4.cab

>>> > file cannot be copied onto itself

>>> > ) file(s) copied

>>> >

>>> > Question? How do I return back to the c prompt?

>>> >

>>> > --

>>> > Mary

>>> >

>>> > "Gary S. Terhune" wrote:

>>> >

>>> >> CORRECTION: in the first set of commands, I wrote:

>>> >>

>>> >> cd d:

>>> >>

>>> >> That was wrong. It should simply be

>>> >>

>>> >> d:

>>> >>

>>> >> --

>>> >> Gary S. Terhune

>>> >> MS-MVP Shell/User

>>> >> http://grystmill.com

>>> >>

>>> >> "Gary S. Terhune" <none> wrote in message

>>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>>> >> >

>>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>>> >> >> To answer your following questions:

>>> >> >> Performed all Windows updates- yes

>>> >> >

>>> >> > Good!

>>> >> >

>>> >> >> Which version of IE- 6

>>> >> >

>>> >> > If' you've performed all Updates, it's "6.1"

>>> >> >

>>> >> >> Found installation disk?-yes but I can't locate the product #

>>> >> >

>>> >> > Remind me to sho wyou how to retrieve that from the Registry.

>>> >> >

>>> >> >> And I promise to run scan disk & defrag on a regular bases.

>>> >> >

>>> >> > Scandisk is not a bad idea, regular defragging is definitely a good

>>> >> > idea,

>>> >> > but neither is the issue here, I'm nearly certain. You have a

>>> >> > situation

>>> >> > where one or more files got corrupted, and believe it of not, it

>>> >> > isn't

>>> >> > Explorer.

>>> >> >

>>> >> >>

>>> >> >> Test Performed:

>>> >> >> d:\dir/s win98*.cab

>>> >> >> I located the cab files in the "D" directory there are 55 cab

>>> >> >> files.

>>> >> >> [let

>>> >> >> me know if you want more details on the cab files]

>>> >> >

>>> >> > This is your Installation CD in the CD drive (D:\), right? I want

>>> >> > to

>>> >> > know

>>> >> > if they exist on the C:\ drive, so if you haven't run that yet,

>>> >> > please

>>> >> > do

>>> >> > so. If they are not found, please, while you are waiting for me to

>>> >> > finish

>>> >> > testing, open the command prompt (or use the floppy) and run

>>> >> >

>>> >> > md win98

>>> >> > cd d:

>>> >> > cd win98

>>> >> > copy *.* c:\win98

>>> >> >

>>> >> > That will put the files on your C:\ drive and make life much

>>> >> > easier.

>>> >> >

>>> >> >> dir/s ie6setup.exe [system response]

>>> >> >> directory of c:\ progra~1\ intern~1

>>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

>>> >> >> 1 file 490,608 bytes

>>> >> >> Directory of c:\windows\window~1

>>> >> >

>>> >> >> Could you give me the command to seach further, sinch IE6 is not

>>> >> >> found

>>> >> >> in

>>> >> >> the Windows update setup file? I'm not sure which folder I should

>>> >> >> seach

>>> >> >> in.

>>> >> >

>>> >> > If I read you correctly, there *is* a folder called

>>> >> > C:\Windows\Windows

>>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

>>> >> > ie6setup.exe

>>> >> > in the folder? Run the following:

>>> >> >

>>> >> > dir ie*.exe

>>> >> >

>>> >> > Anything?

>>> >> >

>>> >> > --

>>> >> > Gary S. Terhune

>>> >> > MS-MVP Shell/User

>>> >> > http://grystmill.com

>>> >> >

>>> >> >> "Gary S. Terhune" wrote:

>>> >> >>

>>> >> >>> OK. Looks good, except it would appear that you seldom restart

>>> >> >>> your

>>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

>>> >> >>> files.)

>>> >> >>> They're useless. You need to add a scheduled task for SCANREGW

>>> >> >>> when

>>> >> >>> we

>>> >> >>> get

>>> >> >>> you fixed up.

>>> >> >>>

>>> >> >>> Was your system fully up to date at Windows Updates? In

>>> >> >>> particular,

>>> >> >>> is

>>> >> >>> IE

>>> >> >>> version 6.1 and up to date? If you know? Also, did you come up

>>> >> >>> with a

>>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt

>>> >> >>> and

>>> >> >>> do:

>>> >> >>>

>>> >> >>> dir /s win98*.cab

>>> >> >>>

>>> >> >>> If several dozen show up, those are your Windows 98 installation

>>> >> >>> files.

>>> >> >>> Note

>>> >> >>> the directory.

>>> >> >>>

>>> >> >>> But at this moment, the installation files for your current

>>> >> >>> version

>>> >> >>> of

>>> >> >>> IE

>>> >> >>> are what you need. So, run this command to see if they're there:

>>> >> >>>

>>> >> >>> dir /s ie6setup.exe

>>> >> >>>

>>> >> >>> With any luck, that will show up in a folder called "Windows

>>> >> >>> Update

>>> >> >>> Setup

>>> >> >>> Files". If nothing shows up, skip down to the next section that

>>> >> >>> starts,

>>> >> >>> "If

>>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

>>> >> >>> that

>>> >> >>> folder,

>>> >> >>> then please run:

>>> >> >>>

>>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

>>> >> >>> marks

>>> >> >>> are

>>> >> >>> required.)

>>> >> >>>

>>> >> >>> Example:

>>> >> >>> cd "c:\windows\folder where file showed up"

>>> >> >>>

>>> >> >>> Don't bother to list all the files, but there should be several

>>> >> >>> CAB

>>> >> >>> files

>>> >> >>>

>>> >> >>> If you didn't find ie6setup.exe, do the following:

>>> >> >>>

>>> >> >>> dir /s /v iexplore.exe

>>> >> >>>

>>> >> >>> Report all the data presented. I have to flatten this Win98

>>> >> >>> system

>>> >> >>> and

>>> >> >>> install a new one. Was playing around with too much garbage and

>>> >> >>> managed

>>> >> >>> to

>>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

>>> >> >>> but

>>> >> >>> something about the hardware made that unworkable.) Anyway, I

>>> >> >>> don't

>>> >> >>> wan

>>> >> >>> to

>>> >> >>> give any further instruction until I get that done, which should

>>> >> >>> be

>>> >> >>> later

>>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I

>>> >> >>> think.

>>> >> >>> Not

>>> >> >>> sure

>>> >> >>> yet.)

>>> >> >>>

>>> >> >>> --

>>> >> >>> Gary S. Terhune

>>> >> >>> MS-MVP Shell/User

>>> >> >>> http://grystmill.com

>>> >> >>>

>>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>>> >> >>> > Here is the report from the command prompts:

>>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

>>> >> >>> > Explorer.scf= 80 04-23-99 10:22P

>>> >> >>> > 2 files(s) 180,304 bytes

>>> >> >>> >

>>> >> >>> > RB Files:

>>> >> >>> > <DIR> 01-18-00 7:05a

>>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

>>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

>>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

>>> >> >>> > 6 files(s) 20,267,739 bytes

>>> >> >>> > 2 dir(s) 15,509.38 mb free

>>> >> >>> >

>>> >> >>> > I hope this is exactly what you need.

>>> >> >>> >

>>> >> >>> > Thank you,

>>> >> >>> > Mary

>>> >> >>> >

>>> >> >>> > "Gary S. Terhune" wrote:

>>> >> >>> >

>>> >> >>> >> OK. First, you know how to get to the Command Prompt Only

>>> >> >>> >> prompt

>>> >> >>> >> using

>>> >> >>> >> the

>>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it

>>> >> >>> >> about

>>> >> >>> >> once

>>> >> >>> >> per

>>> >> >>> >> second as the system boots up until a Startup Menu appears. If

>>> >> >>> >> you

>>> >> >>> >> can do

>>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need

>>> >> >>> >> a

>>> >> >>> >> Windows

>>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't

>>> >> >>> >> have

>>> >> >>> >> the

>>> >> >>> >> Startup

>>> >> >>> >> floppy disk, go to another computer and download a disk

>>> >> >>> >> creator

>>> >> >>> >> from

>>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says

>>> >> >>> >> Windows

>>> >> >>> >> 98SE

>>> >> >>> >> OEM

>>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE

>>> >> >>> >> file

>>> >> >>> >> that

>>> >> >>> >> you

>>> >> >>> >> run to create the bootable floppy disk.

>>> >> >>> >>

>>> >> >>> >> Once you have either gotten to the Startup Menu where you can

>>> >> >>> >> choose

>>> >> >>> >> Command

>>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,

>>> >> >>> >> first,

>>> >> >>> >> what

>>> >> >>> >> you have already on your system. Run the following two

>>> >> >>> >> commands.

>>> >> >>> >> If

>>> >> >>> >> you're

>>> >> >>> >> doing this from the floppy boot, then you need to first change

>>> >> >>> >> to

>>> >> >>> >> C:\

>>> >> >>> >> by

>>> >> >>> >> typing in C: (C + Colon) then <Enter>:

>>> >> >>> >>

>>> >> >>> >> dir /s explorer.*

>>> >> >>> >> dir /s /ah explorer.*

>>> >> >>> >>

>>> >> >>> >> Each command will take some time to complete. You'll

>>> >> >>> >> immediately

>>> >> >>> >> get

>>> >> >>> >> a

>>> >> >>> >> two-line description of the Volume. and then as the results

>>> >> >>> >> are

>>> >> >>> >> found

>>> >> >>> >> they

>>> >> >>> >> will be listed. But you want to watch the blinking cursor.

>>> >> >>> >> When it

>>> >> >>> >> is

>>> >> >>> >> finished searching out the files, you will get a "Total Files

>

August 24, 2008

Re: Explorer caused an invalid page fault...

Along with your replies to my posts, if you don't mind my asking, where is

the computer that you are using to communicate with us? Far from your own

machine? Does the machine you're using now to communicate have the ability

to burn CDs? If not, can you find access to one?

--

Gary S. Terhune

MS-MVP Shell/User

"Mary" <Mary@discussions.microsoft.com> wrote in message

news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

>I re-entered the command from the d drive:[i got it right this time, I

>didn't

> have the spaces between the astricks. ] Thank you for your patience.

> copy *.* c:\win98

> Result:

> 128 files copies!

>

> To answer your questions:

> In the beginning I did start at the C:\> prompt and changed over the D:.

> I

> am not using a floppy disk or installation cd, just F8 to get me the the

> command prompt. I think my hardrive was partioned and that's why I have a

> D

> drive. My CDRom is E, I think. Did I answer all of your questions?

>

> I'm on pacific time also, starting again on tommorrow will work for me

> too.

>

> Thank you again,

> --

> Mary

>

> "Gary S. Terhune" wrote:

>

>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>>

>> And are you using the F8 Start Menu to get to the Command Prompt or are

>> you

>> using a floppy disk. It will help me to know. So you will understand, I'm

>> under the impression that your D:\ drive is your CDROM drive and that you

>> have put your Windows Installation CD into that drive. If that was an

>> incorrect assumption, you need to tell me. Here's an explanation of my

>> intent when I gave you those commands:

>>

>> First, I assumed you booted to a C:\> command prompt using the Startup

>> menu.

>> If not, before running the commands, get to the C:\ prompt, first, using

>> c-colon

>>

>> md win98 (Makes a Directory called C:\WIN98)

>> d: (switches you to D:\> prompt)

>> cd win98 (Changes the Directory you're in to D:\WIN98)

>> copy *.* c:\win98

>>

>> Note the spaces before and after *.* in that last command, which should

>> copy

>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any

>> errors until that last one indicates to me that between us we screwed it

>> up.

>> Try again. If you get an error in the first command, run "cd win98" (sans

>> quotes), then the dir command, and tell us what's there. If nothing, then

>> proceed with the last three commands. If anything is there, start over

>> and

>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal

>> with the confusion later.

>>

>> Today went much longer than I expected, but I should be able to have

>> further

>> instructions for you by tomorrow, early to mid-afternoon Pacific time.

>> (It's

>> approaching 11pm, now, but I tend to stay up late and there's plenty left

>> to

>> do.)

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>>

>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

>> > Ok, I ran the following:

>> >

>> > md win98

>> > d:

>> > cd win98

>> > cop*.*c:\win98

>> >

>> > System Response:

>> > Base4.cab

>> > file cannot be copied onto itself

>> > ) file(s) copied

>> >

>> > Question? How do I return back to the c prompt?

>> >

>> > --

>> > Mary

>> >

>> > "Gary S. Terhune" wrote:

>> >

>> >> CORRECTION: in the first set of commands, I wrote:

>> >>

>> >> cd d:

>> >>

>> >> That was wrong. It should simply be

>> >>

>> >> d:

>> >>

>> >> --

>> >> Gary S. Terhune

>> >> MS-MVP Shell/User

>> >>

>> >> "Gary S. Terhune" <none> wrote in message

>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>> >> >

>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>> >> >> To answer your following questions:

>> >> >> Performed all Windows updates- yes

>> >> >

>> >> > Good!

>> >> >

>> >> >> Which version of IE- 6

>> >> >

>> >> > If' you've performed all Updates, it's "6.1"

>> >> >

>> >> >> Found installation disk?-yes but I can't locate the product #

>> >> >

>> >> > Remind me to sho wyou how to retrieve that from the Registry.

>> >> >

>> >> >> And I promise to run scan disk & defrag on a regular bases.

>> >> >

>> >> > Scandisk is not a bad idea, regular defragging is definitely a good

>> >> > idea,

>> >> > but neither is the issue here, I'm nearly certain. You have a

>> >> > situation

>> >> > where one or more files got corrupted, and believe it of not, it

>> >> > isn't

>> >> > Explorer.

>> >> >

>> >> >>

>> >> >> Test Performed:

>> >> >> d:\dir/s win98*.cab

>> >> >> I located the cab files in the "D" directory there are 55 cab

>> >> >> files.

>> >> >> [let

>> >> >> me know if you want more details on the cab files]

>> >> >

>> >> > This is your Installation CD in the CD drive (D:\), right? I want to

>> >> > know

>> >> > if they exist on the C:\ drive, so if you haven't run that yet,

>> >> > please

>> >> > do

>> >> > so. If they are not found, please, while you are waiting for me to

>> >> > finish

>> >> > testing, open the command prompt (or use the floppy) and run

>> >> >

>> >> > md win98

>> >> > cd d:

>> >> > cd win98

>> >> > copy *.* c:\win98

>> >> >

>> >> > That will put the files on your C:\ drive and make life much easier.

>> >> >

>> >> >> dir/s ie6setup.exe [system response]

>> >> >> directory of c:\ progra~1\ intern~1

>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

>> >> >> 1 file 490,608 bytes

>> >> >> Directory of c:\windows\window~1

>> >> >

>> >> >> Could you give me the command to seach further, sinch IE6 is not

>> >> >> found

>> >> >> in

>> >> >> the Windows update setup file? I'm not sure which folder I should

>> >> >> seach

>> >> >> in.

>> >> >

>> >> > If I read you correctly, there *is* a folder called

>> >> > C:\Windows\Windows

>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

>> >> > ie6setup.exe

>> >> > in the folder? Run the following:

>> >> >

>> >> > dir ie*.exe

>> >> >

>> >> > Anything?

>> >> >

>> >> > --

>> >> > Gary S. Terhune

>> >> > MS-MVP Shell/User

>> >> >

>> >> >> "Gary S. Terhune" wrote:

>> >> >>

>> >> >>> OK. Looks good, except it would appear that you seldom restart

>> >> >>> your

>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

>> >> >>> files.)

>> >> >>> They're useless. You need to add a scheduled task for SCANREGW

>> >> >>> when

>> >> >>> we

>> >> >>> get

>> >> >>> you fixed up.

>> >> >>>

>> >> >>> Was your system fully up to date at Windows Updates? In

>> >> >>> particular,

>> >> >>> is

>> >> >>> IE

>> >> >>> version 6.1 and up to date? If you know? Also, did you come up

>> >> >>> with a

>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt

>> >> >>> and

>> >> >>> do:

>> >> >>>

>> >> >>> dir /s win98*.cab

>> >> >>>

>> >> >>> If several dozen show up, those are your Windows 98 installation

>> >> >>> files.

>> >> >>> Note

>> >> >>> the directory.

>> >> >>>

>> >> >>> But at this moment, the installation files for your current

>> >> >>> version

>> >> >>> of

>> >> >>> IE

>> >> >>> are what you need. So, run this command to see if they're there:

>> >> >>>

>> >> >>> dir /s ie6setup.exe

>> >> >>>

>> >> >>> With any luck, that will show up in a folder called "Windows

>> >> >>> Update

>> >> >>> Setup

>> >> >>> Files". If nothing shows up, skip down to the next section that

>> >> >>> starts,

>> >> >>> "If

>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

>> >> >>> that

>> >> >>> folder,

>> >> >>> then please run:

>> >> >>>

>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

>> >> >>> marks

>> >> >>> are

>> >> >>> required.)

>> >> >>>

>> >> >>> Example:

>> >> >>> cd "c:\windows\folder where file showed up"

>> >> >>>

>> >> >>> Don't bother to list all the files, but there should be several

>> >> >>> CAB

>> >> >>> files

>> >> >>>

>> >> >>> If you didn't find ie6setup.exe, do the following:

>> >> >>>

>> >> >>> dir /s /v iexplore.exe

>> >> >>>

>> >> >>> Report all the data presented. I have to flatten this Win98 system

>> >> >>> and

>> >> >>> install a new one. Was playing around with too much garbage and

>> >> >>> managed

>> >> >>> to

>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

>> >> >>> but

>> >> >>> something about the hardware made that unworkable.) Anyway, I

>> >> >>> don't

>> >> >>> wan

>> >> >>> to

>> >> >>> give any further instruction until I get that done, which should

>> >> >>> be

>> >> >>> later

>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.

>> >> >>> Not

>> >> >>> sure

>> >> >>> yet.)

>> >> >>>

>> >> >>> --

>> >> >>> Gary S. Terhune

>> >> >>> MS-MVP Shell/User

>> >> >>> http://grystmill.com

>> >> >>>

>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>> >> >>> > Here is the report from the command prompts:

>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

>> >> >>> > Explorer.scf= 80 04-23-99 10:22P

>> >> >>> > 2 files(s) 180,304 bytes

>> >> >>> >

>> >> >>> > RB Files:

>> >> >>> > <DIR> 01-18-00 7:05a

>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

>> >> >>> > 6 files(s) 20,267,739 bytes

>> >> >>> > 2 dir(s) 15,509.38 mb free

>> >> >>> >

>> >> >>> > I hope this is exactly what you need.

>> >> >>> >

>> >> >>> > Thank you,

>> >> >>> > Mary

>> >> >>> >

>> >> >>> > "Gary S. Terhune" wrote:

>> >> >>> >

>> >> >>> >> OK. First, you know how to get to the Command Prompt Only

>> >> >>> >> prompt

>> >> >>> >> using

>> >> >>> >> the

>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it

>> >> >>> >> about

>> >> >>> >> once

>> >> >>> >> per

>> >> >>> >> second as the system boots up until a Startup Menu appears. If

>> >> >>> >> you

>> >> >>> >> can do

>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need

>> >> >>> >> a

>> >> >>> >> Windows

>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't

>> >> >>> >> have

>> >> >>> >> the

>> >> >>> >> Startup

>> >> >>> >> floppy disk, go to another computer and download a disk creator

>> >> >>> >> from

>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says

>> >> >>> >> Windows

>> >> >>> >> 98SE

>> >> >>> >> OEM

>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE

>> >> >>> >> file

>> >> >>> >> that

>> >> >>> >> you

>> >> >>> >> run to create the bootable floppy disk.

>> >> >>> >>

>> >> >>> >> Once you have either gotten to the Startup Menu where you can

>> >> >>> >> choose

>> >> >>> >> Command

>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,

>> >> >>> >> first,

>> >> >>> >> what

>> >> >>> >> you have already on your system. Run the following two

>> >> >>> >> commands.

>> >> >>> >> If

>> >> >>> >> you're

>> >> >>> >> doing this from the floppy boot, then you need to first change

>> >> >>> >> to

>> >> >>> >> C:\

>> >> >>> >> by

>> >> >>> >> typing in C: (C + Colon) then <Enter>:

>> >> >>> >>

>> >> >>> >> dir /s explorer.*

>> >> >>> >> dir /s /ah explorer.*

>> >> >>> >>

>> >> >>> >> Each command will take some time to complete. You'll

>> >> >>> >> immediately

>> >> >>> >> get

>> >> >>> >> a

>> >> >>> >> two-line description of the Volume. and then as the results are

>> >> >>> >> found

>> >> >>> >> they

>> >> >>> >> will be listed. But you want to watch the blinking cursor. When

>> >> >>> >> it

>> >> >>> >> is

>> >> >>> >> finished searching out the files, you will get a "Total Files

August 24, 2008

Re: CORRECTION! Re: Explorer caused an invalid page fault...

Re: CORRECTION! Re: Explorer caused an invalid page fault...

Once you have retrieved the information in the previous post, then you can

run that last command in the post previous to that one:

regedit c:\nopp.reg

If you already did that one, then don't worry about the procedure to export

the key and post the contents here. Just hope to catch you before you ran

the above and find out what's there, first.

--

Gary S. Terhune

MS-MVP Shell/User

"Gary S. Terhune" <none> wrote in message

news:eStK%233YBJHA.3484@TK2MSFTNGP04.phx.gbl...

> That REGEDIT command should all be on one line, space between txt and

> HKEY.

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

>

> "Gary S. Terhune" <none> wrote in message

> news:ueiza1VBJHA.1632@TK2MSFTNGP06.phx.gbl...

>> Skip that last REGEDIT command and run the following, instead:

>>

>> regedit /e exefile.txt

>> HKEY_Local_Machine\Software\Classes\exefile\shell\command\open

>>

>> Then copy exefile.txt to a floppy and post the contents here.

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>>

>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

>>>I re-entered the command from the d drive:[i got it right this time, I

>>>didn't

>>> have the spaces between the astricks. ] Thank you for your patience.

>>> copy *.* c:\win98

>>> Result:

>>> 128 files copies!

>>>

>>> To answer your questions:

>>> In the beginning I did start at the C:\> prompt and changed over the D:.

>>> I

>>> am not using a floppy disk or installation cd, just F8 to get me the the

>>> command prompt. I think my hardrive was partioned and that's why I have

>>> a D

>>> drive. My CDRom is E, I think. Did I answer all of your questions?

>>>

>>> I'm on pacific time also, starting again on tommorrow will work for me

>>> too.

>>>

>>> Thank you again,

>>> --

>>> Mary

>>>

>>> "Gary S. Terhune" wrote:

>>>

>>>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>>>>

>>>> And are you using the F8 Start Menu to get to the Command Prompt or are

>>>> you

>>>> using a floppy disk. It will help me to know. So you will understand,

>>>> I'm

>>>> under the impression that your D:\ drive is your CDROM drive and that

>>>> you

>>>> have put your Windows Installation CD into that drive. If that was an

>>>> incorrect assumption, you need to tell me. Here's an explanation of my

>>>> intent when I gave you those commands:

>>>>

>>>> First, I assumed you booted to a C:\> command prompt using the Startup

>>>> menu.

>>>> If not, before running the commands, get to the C:\ prompt, first,

>>>> using

>>>> c-colon

>>>>

>>>> md win98 (Makes a Directory called C:\WIN98)

>>>> d: (switches you to D:\> prompt)

>>>> cd win98 (Changes the Directory you're in to D:\WIN98)

>>>> copy *.* c:\win98

>>>>

>>>> Note the spaces before and after *.* in that last command, which should

>>>> copy

>>>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get

>>>> any

>>>> errors until that last one indicates to me that between us we screwed

>>>> it up.

>>>> Try again. If you get an error in the first command, run "cd win98"

>>>> (sans

>>>> quotes), then the dir command, and tell us what's there. If nothing,

>>>> then

>>>> proceed with the last three commands. If anything is there, start over

>>>> and

>>>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll

>>>> deal

>>>> with the confusion later.

>>>>

>>>> Today went much longer than I expected, but I should be able to have

>>>> further

>>>> instructions for you by tomorrow, early to mid-afternoon Pacific time.

>>>> (It's

>>>> approaching 11pm, now, but I tend to stay up late and there's plenty

>>>> left to

>>>> do.)

>>>>

>>>> --

>>>> Gary S. Terhune

>>>> MS-MVP Shell/User

>>>> http://grystmill.com

>>>>

>>>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

>>>> > Ok, I ran the following:

>>>> >

>>>> > md win98

>>>> > d:

>>>> > cd win98

>>>> > cop*.*c:\win98

>>>> >

>>>> > System Response:

>>>> > Base4.cab

>>>> > file cannot be copied onto itself

>>>> > ) file(s) copied

>>>> >

>>>> > Question? How do I return back to the c prompt?

>>>> >

>>>> > --

>>>> > Mary

>>>> >

>>>> > "Gary S. Terhune" wrote:

>>>> >

>>>> >> CORRECTION: in the first set of commands, I wrote:

>>>> >>

>>>> >> cd d:

>>>> >>

>>>> >> That was wrong. It should simply be

>>>> >>

>>>> >> d:

>>>> >>

>>>> >> --

>>>> >> Gary S. Terhune

>>>> >> MS-MVP Shell/User

>>>> >> http://grystmill.com

>>>> >>

>>>> >> "Gary S. Terhune" <none> wrote in message

>>>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>>>> >> >

>>>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

>>>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>>>> >> >> To answer your following questions:

>>>> >> >> Performed all Windows updates- yes

>>>> >> >

>>>> >> > Good!

>>>> >> >

>>>> >> >> Which version of IE- 6

>>>> >> >

>>>> >> > If' you've performed all Updates, it's "6.1"

>>>> >> >

>>>> >> >> Found installation disk?-yes but I can't locate the product #

>>>> >> >

>>>> >> > Remind me to sho wyou how to retrieve that from the Registry.

>>>> >> >

>>>> >> >> And I promise to run scan disk & defrag on a regular bases.

>>>> >> >

>>>> >> > Scandisk is not a bad idea, regular defragging is definitely a

>>>> >> > good

>>>> >> > idea,

>>>> >> > but neither is the issue here, I'm nearly certain. You have a

>>>> >> > situation

>>>> >> > where one or more files got corrupted, and believe it of not, it

>>>> >> > isn't

>>>> >> > Explorer.

>>>> >> >

>>>> >> >>

>>>> >> >> Test Performed:

>>>> >> >> d:\dir/s win98*.cab

>>>> >> >> I located the cab files in the "D" directory there are 55 cab

>>>> >> >> files.

>>>> >> >> [let

>>>> >> >> me know if you want more details on the cab files]

>>>> >> >

>>>> >> > This is your Installation CD in the CD drive (D:\), right? I want

>>>> >> > to

>>>> >> > know

>>>> >> > if they exist on the C:\ drive, so if you haven't run that yet,

>>>> >> > please

>>>> >> > do

>>>> >> > so. If they are not found, please, while you are waiting for me to

>>>> >> > finish

>>>> >> > testing, open the command prompt (or use the floppy) and run

>>>> >> >

>>>> >> > md win98

>>>> >> > cd d:

>>>> >> > cd win98

>>>> >> > copy *.* c:\win98

>>>> >> >

>>>> >> > That will put the files on your C:\ drive and make life much

>>>> >> > easier.

>>>> >> >

>>>> >> >> dir/s ie6setup.exe [system response]

>>>> >> >> directory of c:\ progra~1\ intern~1

>>>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

>>>> >> >> 1 file 490,608 bytes

>>>> >> >> Directory of c:\windows\window~1

>>>> >> >

>>>> >> >> Could you give me the command to seach further, sinch IE6 is not

>>>> >> >> found

>>>> >> >> in

>>>> >> >> the Windows update setup file? I'm not sure which folder I

>>>> >> >> should

>>>> >> >> seach

>>>> >> >> in.

>>>> >> >

>>>> >> > If I read you correctly, there *is* a folder called

>>>> >> > C:\Windows\Windows

>>>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

>>>> >> > ie6setup.exe

>>>> >> > in the folder? Run the following:

>>>> >> >

>>>> >> > dir ie*.exe

>>>> >> >

>>>> >> > Anything?

>>>> >> >

>>>> >> > --

>>>> >> > Gary S. Terhune

>>>> >> > MS-MVP Shell/User

>>>> >> > http://grystmill.com

>>>> >> >

>>>> >> >> "Gary S. Terhune" wrote:

>>>> >> >>

>>>> >> >>> OK. Looks good, except it would appear that you seldom restart

>>>> >> >>> your

>>>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

>>>> >> >>> files.)

>>>> >> >>> They're useless. You need to add a scheduled task for SCANREGW

>>>> >> >>> when

>>>> >> >>> we

>>>> >> >>> get

>>>> >> >>> you fixed up.

>>>> >> >>>

>>>> >> >>> Was your system fully up to date at Windows Updates? In

>>>> >> >>> particular,

>>>> >> >>> is

>>>> >> >>> IE

>>>> >> >>> version 6.1 and up to date? If you know? Also, did you come up

>>>> >> >>> with a

>>>> >> >>> Windows 98 installation CD? If not, go back to the Command

>>>> >> >>> Prompt and

>>>> >> >>> do:

>>>> >> >>>

>>>> >> >>> dir /s win98*.cab

>>>> >> >>>

>>>> >> >>> If several dozen show up, those are your Windows 98 installation

>>>> >> >>> files.

>>>> >> >>> Note

>>>> >> >>> the directory.

>>>> >> >>>

>>>> >> >>> But at this moment, the installation files for your current

>>>> >> >>> version

>>>> >> >>> of

>>>> >> >>> IE

>>>> >> >>> are what you need. So, run this command to see if they're there:

>>>> >> >>>

>>>> >> >>> dir /s ie6setup.exe

>>>> >> >>>

>>>> >> >>> With any luck, that will show up in a folder called "Windows

>>>> >> >>> Update

>>>> >> >>> Setup

>>>> >> >>> Files". If nothing shows up, skip down to the next section that

>>>> >> >>> starts,

>>>> >> >>> "If

>>>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

>>>> >> >>> that

>>>> >> >>> folder,

>>>> >> >>> then please run:

>>>> >> >>>

>>>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

>>>> >> >>> marks

>>>> >> >>> are

>>>> >> >>> required.)

>>>> >> >>>

>>>> >> >>> Example:

>>>> >> >>> cd "c:\windows\folder where file showed up"

>>>> >> >>>

>>>> >> >>> Don't bother to list all the files, but there should be several

>>>> >> >>> CAB

>>>> >> >>> files

>>>> >> >>>

>>>> >> >>> If you didn't find ie6setup.exe, do the following:

>>>> >> >>>

>>>> >> >>> dir /s /v iexplore.exe

>>>> >> >>>

>>>> >> >>> Report all the data presented. I have to flatten this Win98

>>>> >> >>> system

>>>> >> >>> and

>>>> >> >>> install a new one. Was playing around with too much garbage and

>>>> >> >>> managed

>>>> >> >>> to

>>>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

>>>> >> >>> but

>>>> >> >>> something about the hardware made that unworkable.) Anyway, I

>>>> >> >>> don't

>>>> >> >>> wan

>>>> >> >>> to

>>>> >> >>> give any further instruction until I get that done, which should

>>>> >> >>> be

>>>> >> >>> later

>>>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I

>>>> >> >>> think.

>>>> >> >>> Not

>>>> >> >>> sure

>>>> >> >>> yet.)

>>>> >> >>>

>>>> >> >>> --

>>>> >> >>> Gary S. Terhune

>>>> >> >>> MS-MVP Shell/User

>>>> >> >>> http://grystmill.com

>>>> >> >>>

>>>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>>>> >> >>> > Here is the report from the command prompts:

>>>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

>>>> >> >>> > Explorer.scf= 80 04-23-99 10:22P

>>>> >> >>> > 2 files(s) 180,304 bytes

>>>> >> >>> >

>>>> >> >>> > RB Files:

>>>> >> >>> > <DIR> 01-18-00 7:05a

>>>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>>>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>>>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>>>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

>>>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

>>>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

>>>> >> >>> > 6 files(s) 20,267,739 bytes

>>>> >> >>> > 2 dir(s) 15,509.38 mb free

>>>> >> >>> >

>>>> >> >>> > I hope this is exactly what you need.

>>>> >> >>> >

>>>> >> >>> > Thank you,

>>>> >> >>> > Mary

>>>> >> >>> >

>>>> >> >>> > "Gary S. Terhune" wrote:

>>>> >> >>> >

>>>> >> >>> >> OK. First, you know how to get to the Command Prompt Only

>>>> >> >>> >> prompt

>>>> >> >>> >> using

>>>> >> >>> >> the

>>>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it

>>>> >> >>> >> about

>>>> >> >>> >> once

>>>> >> >>> >> per

>>>> >> >>> >> second as the system boots up until a Startup Menu appears.

>>>> >> >>> >> If you

>>>> >> >>> >> can do

>>>> >> >>> >> that, great. If you can't access the Startup Menu, you'll

>>>> >> >>> >> need a

>>>> >> >>> >> Windows

>>>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't

>>>> >> >>> >> have

>>>> >> >>> >> the

>>>> >> >>> >> Startup

>>>> >> >>> >> floppy disk, go to another computer and download a disk

>>>> >> >>> >> creator

>>>> >> >>> >> from

>>>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says

>>>> >> >>> >> Windows

>>>> >> >>> >> 98SE

>>>> >> >>> >> OEM

>>>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an

>>>> >> >>> >> EXE

>>>> >> >>> >> file

>>>> >> >>> >> that

>>>> >> >>> >> you

>>>> >> >>> >> run to create the bootable floppy disk.

>>>> >> >>> >>

>>>> >> >>> >> Once you have either gotten to the Startup Menu where you can

>>>> >> >>> >> choose

>>>> >> >>> >> Command

>>>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,

>>>> >> >>> >> first,

>>>> >> >>> >> what

>>>> >> >>> >> you have already on your system. Run the following two

>>>> >> >>> >> commands.

>>>> >> >>> >> If

>>>> >> >>> >> you're

>>>> >> >>> >> doing this from the floppy boot, then you need to first

>>>> >> >>> >> change to

>>>> >> >>> >> C:\

>>>> >> >>> >> by

>>>> >> >>> >> typing in C: (C + Colon) then <Enter>:

>>>> >> >>> >>

>>>> >> >>> >> dir /s explorer.*

>>>> >> >>> >> dir /s /ah explorer.*

>>>> >> >>> >>

>>>> >> >>> >> Each command will take some time to complete. You'll

>>>> >> >>> >> immediately

>>>> >> >>> >> get

>>>> >> >>> >> a

>>>> >> >>> >> two-line description of the Volume. and then as the results

>>>> >> >>> >> are

>>>> >> >>> >> found

>>>> >> >>> >> they

>>>> >> >>> >> will be listed. But you want to watch the blinking cursor.

>>>> >> >>> >> When it

>>>> >> >>> >> is

>>>> >> >>> >> finished searching out the files, you will get a "Total Files

>>

>

August 25, 2008

Re: Explorer caused an invalid page fault...

To answer your questions: I can burn a CD with the machine I'm communicating

with. Both systems are in one location. Why do you ask?

--

Mary

"Gary S. Terhune" wrote:

> Along with your replies to my posts, if you don't mind my asking, where is

> the computer that you are using to communicate with us? Far from your own

> machine? Does the machine you're using now to communicate have the ability

> to burn CDs? If not, can you find access to one?

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

>

> "Mary" <Mary@discussions.microsoft.com> wrote in message

> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

> >I re-entered the command from the d drive:[i got it right this time, I

> >didn't

> > have the spaces between the astricks. ] Thank you for your patience.

> > copy *.* c:\win98

> > Result:

> > 128 files copies!

> >

> > To answer your questions:

> > In the beginning I did start at the C:\> prompt and changed over the D:.

> > I

> > am not using a floppy disk or installation cd, just F8 to get me the the

> > command prompt. I think my hardrive was partioned and that's why I have a

> > D

> > drive. My CDRom is E, I think. Did I answer all of your questions?

> >

> > I'm on pacific time also, starting again on tommorrow will work for me

> > too.

> >

> > Thank you again,

> > --

> > Mary

> >

> > "Gary S. Terhune" wrote:

> >

> >> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

> >>

> >> And are you using the F8 Start Menu to get to the Command Prompt or are

> >> you

> >> using a floppy disk. It will help me to know. So you will understand, I'm

> >> under the impression that your D:\ drive is your CDROM drive and that you

> >> have put your Windows Installation CD into that drive. If that was an

> >> incorrect assumption, you need to tell me. Here's an explanation of my

> >> intent when I gave you those commands:

> >>

> >> First, I assumed you booted to a C:\> command prompt using the Startup

> >> menu.

> >> If not, before running the commands, get to the C:\ prompt, first, using

> >> c-colon

> >>

> >> md win98 (Makes a Directory called C:\WIN98)

> >> d: (switches you to D:\> prompt)

> >> cd win98 (Changes the Directory you're in to D:\WIN98)

> >> copy *.* c:\win98

> >>

> >> Note the spaces before and after *.* in that last command, which should

> >> copy

> >> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any

> >> errors until that last one indicates to me that between us we screwed it

> >> up.

> >> Try again. If you get an error in the first command, run "cd win98" (sans

> >> quotes), then the dir command, and tell us what's there. If nothing, then

> >> proceed with the last three commands. If anything is there, start over

> >> and

> >> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal

> >> with the confusion later.

> >>

> >> Today went much longer than I expected, but I should be able to have

> >> further

> >> instructions for you by tomorrow, early to mid-afternoon Pacific time.

> >> (It's

> >> approaching 11pm, now, but I tend to stay up late and there's plenty left

> >> to

> >> do.)

> >>

> >> --

> >> Gary S. Terhune

> >> MS-MVP Shell/User

> >> http://grystmill.com

> >>

> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

> >> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

> >> > Ok, I ran the following:

> >> >

> >> > md win98

> >> > d:

> >> > cd win98

> >> > cop*.*c:\win98

> >> >

> >> > System Response:

> >> > Base4.cab

> >> > file cannot be copied onto itself

> >> > ) file(s) copied

> >> >

> >> > Question? How do I return back to the c prompt?

> >> >

> >> > --

> >> > Mary

> >> >

> >> > "Gary S. Terhune" wrote:

> >> >

> >> >> CORRECTION: in the first set of commands, I wrote:

> >> >>

> >> >> cd d:

> >> >>

> >> >> That was wrong. It should simply be

> >> >>

> >> >> d:

> >> >>

> >> >> --

> >> >> Gary S. Terhune

> >> >> MS-MVP Shell/User

> >> >> http://grystmill.com

> >> >>

> >> >> "Gary S. Terhune" <none> wrote in message

> >> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

> >> >> >

> >> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

> >> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

> >> >> >> To answer your following questions:

> >> >> >> Performed all Windows updates- yes

> >> >> >

> >> >> > Good!

> >> >> >

> >> >> >> Which version of IE- 6

> >> >> >

> >> >> > If' you've performed all Updates, it's "6.1"

> >> >> >

> >> >> >> Found installation disk?-yes but I can't locate the product #

> >> >> >

> >> >> > Remind me to sho wyou how to retrieve that from the Registry.

> >> >> >

> >> >> >> And I promise to run scan disk & defrag on a regular bases.

> >> >> >

> >> >> > Scandisk is not a bad idea, regular defragging is definitely a good

> >> >> > idea,

> >> >> > but neither is the issue here, I'm nearly certain. You have a

> >> >> > situation

> >> >> > where one or more files got corrupted, and believe it of not, it

> >> >> > isn't

> >> >> > Explorer.

> >> >> >

> >> >> >>

> >> >> >> Test Performed:

> >> >> >> d:\dir/s win98*.cab

> >> >> >> I located the cab files in the "D" directory there are 55 cab

> >> >> >> files.

> >> >> >> [let

> >> >> >> me know if you want more details on the cab files]

> >> >> >

> >> >> > This is your Installation CD in the CD drive (D:\), right? I want to

> >> >> > know

> >> >> > if they exist on the C:\ drive, so if you haven't run that yet,

> >> >> > please

> >> >> > do

> >> >> > so. If they are not found, please, while you are waiting for me to

> >> >> > finish

> >> >> > testing, open the command prompt (or use the floppy) and run

> >> >> >

> >> >> > md win98

> >> >> > cd d:

> >> >> > cd win98

> >> >> > copy *.* c:\win98

> >> >> >

> >> >> > That will put the files on your C:\ drive and make life much easier.

> >> >> >

> >> >> >> dir/s ie6setup.exe [system response]

> >> >> >> directory of c:\ progra~1\ intern~1

> >> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

> >> >> >> 1 file 490,608 bytes

> >> >> >> Directory of c:\windows\window~1

> >> >> >

> >> >> >> Could you give me the command to seach further, sinch IE6 is not

> >> >> >> found

> >> >> >> in

> >> >> >> the Windows update setup file? I'm not sure which folder I should

> >> >> >> seach

> >> >> >> in.

> >> >> >

> >> >> > If I read you correctly, there *is* a folder called

> >> >> > C:\Windows\Windows

> >> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

> >> >> > ie6setup.exe

> >> >> > in the folder? Run the following:

> >> >> >

> >> >> > dir ie*.exe

> >> >> >

> >> >> > Anything?

> >> >> >

> >> >> > --

> >> >> > Gary S. Terhune

> >> >> > MS-MVP Shell/User

> >> >> > http://grystmill.com

> >> >> >

> >> >> >> "Gary S. Terhune" wrote:

> >> >> >>

> >> >> >>> OK. Looks good, except it would appear that you seldom restart

> >> >> >>> your

> >> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

> >> >> >>> files.)

> >> >> >>> They're useless. You need to add a scheduled task for SCANREGW

> >> >> >>> when

> >> >> >>> we

> >> >> >>> get

> >> >> >>> you fixed up.

> >> >> >>>

> >> >> >>> Was your system fully up to date at Windows Updates? In

> >> >> >>> particular,

> >> >> >>> is

> >> >> >>> IE

> >> >> >>> version 6.1 and up to date? If you know? Also, did you come up

> >> >> >>> with a

> >> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt

> >> >> >>> and

> >> >> >>> do:

> >> >> >>>

> >> >> >>> dir /s win98*.cab

> >> >> >>>

> >> >> >>> If several dozen show up, those are your Windows 98 installation

> >> >> >>> files.

> >> >> >>> Note

> >> >> >>> the directory.

> >> >> >>>

> >> >> >>> But at this moment, the installation files for your current

> >> >> >>> version

> >> >> >>> of

> >> >> >>> IE

> >> >> >>> are what you need. So, run this command to see if they're there:

> >> >> >>>

> >> >> >>> dir /s ie6setup.exe

> >> >> >>>

> >> >> >>> With any luck, that will show up in a folder called "Windows

> >> >> >>> Update

> >> >> >>> Setup

> >> >> >>> Files". If nothing shows up, skip down to the next section that

> >> >> >>> starts,

> >> >> >>> "If

> >> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

> >> >> >>> that

> >> >> >>> folder,

> >> >> >>> then please run:

> >> >> >>>

> >> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

> >> >> >>> marks

> >> >> >>> are

> >> >> >>> required.)

> >> >> >>>

> >> >> >>> Example:

> >> >> >>> cd "c:\windows\folder where file showed up"

> >> >> >>>

> >> >> >>> Don't bother to list all the files, but there should be several

> >> >> >>> CAB

> >> >> >>> files

> >> >> >>>

> >> >> >>> If you didn't find ie6setup.exe, do the following:

> >> >> >>>

> >> >> >>> dir /s /v iexplore.exe

> >> >> >>>

> >> >> >>> Report all the data presented. I have to flatten this Win98 system

> >> >> >>> and

> >> >> >>> install a new one. Was playing around with too much garbage and

> >> >> >>> managed

> >> >> >>> to

> >> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

> >> >> >>> but

> >> >> >>> something about the hardware made that unworkable.) Anyway, I

> >> >> >>> don't

> >> >> >>> wan

> >> >> >>> to

> >> >> >>> give any further instruction until I get that done, which should

> >> >> >>> be

> >> >> >>> later

> >> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.

> >> >> >>> Not

> >> >> >>> sure

> >> >> >>> yet.)

> >> >> >>>

> >> >> >>> --

> >> >> >>> Gary S. Terhune

> >> >> >>> MS-MVP Shell/User

> >> >> >>> http://grystmill.com

> >> >> >>>

> >> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

> >> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

> >> >> >>> > Here is the report from the command prompts:

> >> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

> >> >> >>> > Explorer.scf= 80 04-23-99 10:22P

> >> >> >>> > 2 files(s) 180,304 bytes

> >> >> >>> >

> >> >> >>> > RB Files:

> >> >> >>> > <DIR> 01-18-00 7:05a

> >> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

> >> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

> >> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

> >> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

August 25, 2008

Re: Explorer caused an invalid page fault...

You asked what's in the Folder, C:\Windows\Window~1?

After I did a directory search for IE6 setup.exe, that folder came up with

the results. Can you show how I can find out what's in C:\Windows\Window~1

Reminder...

You asked me to remind you to show me how to locate the product # for Win98SE.

--

Mary

"Gary S. Terhune" wrote:

> There is one question left hanging... What's in that folder

> C:\Windows\Window~1

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

>

> "Mary" <Mary@discussions.microsoft.com> wrote in message

> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

> >I re-entered the command from the d drive:[i got it right this time, I

> >didn't

> > have the spaces between the astricks. ] Thank you for your patience.

> > copy *.* c:\win98

> > Result:

> > 128 files copies!

> >

> > To answer your questions:

> > In the beginning I did start at the C:\> prompt and changed over the D:.

> > I

> > am not using a floppy disk or installation cd, just F8 to get me the the

> > command prompt. I think my hardrive was partioned and that's why I have a

> > D

> > drive. My CDRom is E, I think. Did I answer all of your questions?

> >

> > I'm on pacific time also, starting again on tommorrow will work for me

> > too.

> >

> > Thank you again,

> > --

> > Mary

> >

> > "Gary S. Terhune" wrote:

> >

> >> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

> >>

> >> And are you using the F8 Start Menu to get to the Command Prompt or are

> >> you

> >> using a floppy disk. It will help me to know. So you will understand, I'm

> >> under the impression that your D:\ drive is your CDROM drive and that you

> >> have put your Windows Installation CD into that drive. If that was an

> >> incorrect assumption, you need to tell me. Here's an explanation of my

> >> intent when I gave you those commands:

> >>

> >> First, I assumed you booted to a C:\> command prompt using the Startup

> >> menu.

> >> If not, before running the commands, get to the C:\ prompt, first, using

> >> c-colon

> >>

> >> md win98 (Makes a Directory called C:\WIN98)

> >> d: (switches you to D:\> prompt)

> >> cd win98 (Changes the Directory you're in to D:\WIN98)

> >> copy *.* c:\win98

> >>

> >> Note the spaces before and after *.* in that last command, which should

> >> copy

> >> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any

> >> errors until that last one indicates to me that between us we screwed it

> >> up.

> >> Try again. If you get an error in the first command, run "cd win98" (sans

> >> quotes), then the dir command, and tell us what's there. If nothing, then

> >> proceed with the last three commands. If anything is there, start over

> >> and

> >> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal

> >> with the confusion later.

> >>

> >> Today went much longer than I expected, but I should be able to have

> >> further

> >> instructions for you by tomorrow, early to mid-afternoon Pacific time.

> >> (It's

> >> approaching 11pm, now, but I tend to stay up late and there's plenty left

> >> to

> >> do.)

> >>

> >> --

> >> Gary S. Terhune

> >> MS-MVP Shell/User

> >> http://grystmill.com

> >>

> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

> >> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

> >> > Ok, I ran the following:

> >> >

> >> > md win98

> >> > d:

> >> > cd win98

> >> > cop*.*c:\win98

> >> >

> >> > System Response:

> >> > Base4.cab

> >> > file cannot be copied onto itself

> >> > ) file(s) copied

> >> >

> >> > Question? How do I return back to the c prompt?

> >> >

> >> > --

> >> > Mary

> >> >

> >> > "Gary S. Terhune" wrote:

> >> >

> >> >> CORRECTION: in the first set of commands, I wrote:

> >> >>

> >> >> cd d:

> >> >>

> >> >> That was wrong. It should simply be

> >> >>

> >> >> d:

> >> >>

> >> >> --

> >> >> Gary S. Terhune

> >> >> MS-MVP Shell/User

> >> >> http://grystmill.com

> >> >>

> >> >> "Gary S. Terhune" <none> wrote in message

> >> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

> >> >> >

> >> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

> >> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

> >> >> >> To answer your following questions:

> >> >> >> Performed all Windows updates- yes

> >> >> >

> >> >> > Good!

> >> >> >

> >> >> >> Which version of IE- 6

> >> >> >

> >> >> > If' you've performed all Updates, it's "6.1"

> >> >> >

> >> >> >> Found installation disk?-yes but I can't locate the product #

> >> >> >

> >> >> > Remind me to sho wyou how to retrieve that from the Registry.

> >> >> >

> >> >> >> And I promise to run scan disk & defrag on a regular bases.

> >> >> >

> >> >> > Scandisk is not a bad idea, regular defragging is definitely a good

> >> >> > idea,

> >> >> > but neither is the issue here, I'm nearly certain. You have a

> >> >> > situation

> >> >> > where one or more files got corrupted, and believe it of not, it

> >> >> > isn't

> >> >> > Explorer.

> >> >> >

> >> >> >>

> >> >> >> Test Performed:

> >> >> >> d:\dir/s win98*.cab

> >> >> >> I located the cab files in the "D" directory there are 55 cab

> >> >> >> files.

> >> >> >> [let

> >> >> >> me know if you want more details on the cab files]

> >> >> >

> >> >> > This is your Installation CD in the CD drive (D:\), right? I want to

> >> >> > know

> >> >> > if they exist on the C:\ drive, so if you haven't run that yet,

> >> >> > please

> >> >> > do

> >> >> > so. If they are not found, please, while you are waiting for me to

> >> >> > finish

> >> >> > testing, open the command prompt (or use the floppy) and run

> >> >> >

> >> >> > md win98

> >> >> > cd d:

> >> >> > cd win98

> >> >> > copy *.* c:\win98

> >> >> >

> >> >> > That will put the files on your C:\ drive and make life much easier.

> >> >> >

> >> >> >> dir/s ie6setup.exe [system response]

> >> >> >> directory of c:\ progra~1\ intern~1

> >> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

> >> >> >> 1 file 490,608 bytes

> >> >> >> Directory of c:\windows\window~1

> >> >> >

> >> >> >> Could you give me the command to seach further, sinch IE6 is not

> >> >> >> found

> >> >> >> in

> >> >> >> the Windows update setup file? I'm not sure which folder I should

> >> >> >> seach

> >> >> >> in.

> >> >> >

> >> >> > If I read you correctly, there *is* a folder called

> >> >> > C:\Windows\Windows

> >> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

> >> >> > ie6setup.exe

> >> >> > in the folder? Run the following:

> >> >> >

> >> >> > dir ie*.exe

> >> >> >

> >> >> > Anything?

> >> >> >

> >> >> > --

> >> >> > Gary S. Terhune

> >> >> > MS-MVP Shell/User

> >> >> > http://grystmill.com

> >> >> >

> >> >> >> "Gary S. Terhune" wrote:

> >> >> >>

> >> >> >>> OK. Looks good, except it would appear that you seldom restart

> >> >> >>> your

> >> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

> >> >> >>> files.)

> >> >> >>> They're useless. You need to add a scheduled task for SCANREGW

> >> >> >>> when

> >> >> >>> we

> >> >> >>> get

> >> >> >>> you fixed up.

> >> >> >>>

> >> >> >>> Was your system fully up to date at Windows Updates? In

> >> >> >>> particular,

> >> >> >>> is

> >> >> >>> IE

> >> >> >>> version 6.1 and up to date? If you know? Also, did you come up

> >> >> >>> with a

> >> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt

> >> >> >>> and

> >> >> >>> do:

> >> >> >>>

> >> >> >>> dir /s win98*.cab

> >> >> >>>

> >> >> >>> If several dozen show up, those are your Windows 98 installation

> >> >> >>> files.

> >> >> >>> Note

> >> >> >>> the directory.

> >> >> >>>

> >> >> >>> But at this moment, the installation files for your current

> >> >> >>> version

> >> >> >>> of

> >> >> >>> IE

> >> >> >>> are what you need. So, run this command to see if they're there:

> >> >> >>>

> >> >> >>> dir /s ie6setup.exe

> >> >> >>>

> >> >> >>> With any luck, that will show up in a folder called "Windows

> >> >> >>> Update

> >> >> >>> Setup

> >> >> >>> Files". If nothing shows up, skip down to the next section that

> >> >> >>> starts,

> >> >> >>> "If

> >> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

> >> >> >>> that

> >> >> >>> folder,

> >> >> >>> then please run:

> >> >> >>>

> >> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

> >> >> >>> marks

> >> >> >>> are

> >> >> >>> required.)

> >> >> >>>

> >> >> >>> Example:

> >> >> >>> cd "c:\windows\folder where file showed up"

> >> >> >>>

> >> >> >>> Don't bother to list all the files, but there should be several

> >> >> >>> CAB

> >> >> >>> files

> >> >> >>>

> >> >> >>> If you didn't find ie6setup.exe, do the following:

> >> >> >>>

> >> >> >>> dir /s /v iexplore.exe

> >> >> >>>

> >> >> >>> Report all the data presented. I have to flatten this Win98 system

> >> >> >>> and

> >> >> >>> install a new one. Was playing around with too much garbage and

> >> >> >>> managed

> >> >> >>> to

> >> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

> >> >> >>> but

> >> >> >>> something about the hardware made that unworkable.) Anyway, I

> >> >> >>> don't

> >> >> >>> wan

> >> >> >>> to

> >> >> >>> give any further instruction until I get that done, which should

> >> >> >>> be

> >> >> >>> later

> >> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.

> >> >> >>> Not

> >> >> >>> sure

> >> >> >>> yet.)

> >> >> >>>

> >> >> >>> --

> >> >> >>> Gary S. Terhune

> >> >> >>> MS-MVP Shell/User

> >> >> >>> http://grystmill.com

> >> >> >>>

> >> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

> >> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

> >> >> >>> > Here is the report from the command prompts:

> >> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

> >> >> >>> > Explorer.scf= 80 04-23-99 10:22P

> >> >> >>> > 2 files(s) 180,304 bytes

> >> >> >>> >

> >> >> >>> > RB Files:

> >> >> >>> > <DIR> 01-18-00 7:05a

> >> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

> >> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

> >> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

> >> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

> >> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

> >> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

August 25, 2008

Re: Explorer caused an invalid page fault...

I thought I might have to send you four files to put on the system and one

is too large for a floppy, but that won't be necessary. See my other post

that will show up shortly.

--

Gary S. Terhune

MS-MVP Shell/User

"Mary" <Mary@discussions.microsoft.com> wrote in message

news:18481B61-74F7-43B2-8ECB-6E225843177D@microsoft.com...

> To answer your questions: I can burn a CD with the machine I'm

> communicating

> with. Both systems are in one location. Why do you ask?

> --

> Mary

>

> "Gary S. Terhune" wrote:

>

>> Along with your replies to my posts, if you don't mind my asking, where

>> is

>> the computer that you are using to communicate with us? Far from your own

>> machine? Does the machine you're using now to communicate have the

>> ability

>> to burn CDs? If not, can you find access to one?

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>>

>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

>> >I re-entered the command from the d drive:[i got it right this time, I

>> >didn't

>> > have the spaces between the astricks. ] Thank you for your patience.

>> > copy *.* c:\win98

>> > Result:

>> > 128 files copies!

>> >

>> > To answer your questions:

>> > In the beginning I did start at the C:\> prompt and changed over the

>> > D:.

>> > I

>> > am not using a floppy disk or installation cd, just F8 to get me the

>> > the

>> > command prompt. I think my hardrive was partioned and that's why I have

>> > a

>> > D

>> > drive. My CDRom is E, I think. Did I answer all of your questions?

>> >

>> > I'm on pacific time also, starting again on tommorrow will work for me

>> > too.

>> >

>> > Thank you again,

>> > --

>> > Mary

>> >

>> > "Gary S. Terhune" wrote:

>> >

>> >> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>> >>

>> >> And are you using the F8 Start Menu to get to the Command Prompt or

>> >> are

>> >> you

>> >> using a floppy disk. It will help me to know. So you will understand,

>> >> I'm

>> >> under the impression that your D:\ drive is your CDROM drive and that

>> >> you

>> >> have put your Windows Installation CD into that drive. If that was an

>> >> incorrect assumption, you need to tell me. Here's an explanation of my

>> >> intent when I gave you those commands:

>> >>

>> >> First, I assumed you booted to a C:\> command prompt using the Startup

>> >> menu.

>> >> If not, before running the commands, get to the C:\ prompt, first,

>> >> using

>> >> c-colon

>> >>

>> >> md win98 (Makes a Directory called C:\WIN98)

>> >> d: (switches you to D:\> prompt)

>> >> cd win98 (Changes the Directory you're in to D:\WIN98)

>> >> copy *.* c:\win98

>> >>

>> >> Note the spaces before and after *.* in that last command, which

>> >> should

>> >> copy

>> >> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get

>> >> any

>> >> errors until that last one indicates to me that between us we screwed

>> >> it

>> >> up.

>> >> Try again. If you get an error in the first command, run "cd win98"

>> >> (sans

>> >> quotes), then the dir command, and tell us what's there. If nothing,

>> >> then

>> >> proceed with the last three commands. If anything is there, start over

>> >> and

>> >> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll

>> >> deal

>> >> with the confusion later.

>> >>

>> >> Today went much longer than I expected, but I should be able to have

>> >> further

>> >> instructions for you by tomorrow, early to mid-afternoon Pacific time.

>> >> (It's

>> >> approaching 11pm, now, but I tend to stay up late and there's plenty

>> >> left

>> >> to

>> >> do.)

>> >>

>> >> --

>> >> Gary S. Terhune

>> >> MS-MVP Shell/User

>> >>

>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

>> >> > Ok, I ran the following:

>> >> >

>> >> > md win98

>> >> > d:

>> >> > cd win98

>> >> > cop*.*c:\win98

>> >> >

>> >> > System Response:

>> >> > Base4.cab

>> >> > file cannot be copied onto itself

>> >> > ) file(s) copied

>> >> >

>> >> > Question? How do I return back to the c prompt?

>> >> >

>> >> > --

>> >> > Mary

>> >> >

>> >> > "Gary S. Terhune" wrote:

>> >> >

>> >> >> CORRECTION: in the first set of commands, I wrote:

>> >> >>

>> >> >> cd d:

>> >> >>

>> >> >> That was wrong. It should simply be

>> >> >>

>> >> >> d:

>> >> >>

>> >> >> --

>> >> >> Gary S. Terhune

>> >> >> MS-MVP Shell/User

>> >> >> http://grystmill.com

>> >> >>

>> >> >> "Gary S. Terhune" <none> wrote in message

>> >> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>> >> >> >

>> >> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>> >> >> >> To answer your following questions:

>> >> >> >> Performed all Windows updates- yes

>> >> >> >

>> >> >> > Good!

>> >> >> >

>> >> >> >> Which version of IE- 6

>> >> >> >

>> >> >> > If' you've performed all Updates, it's "6.1"

>> >> >> >

>> >> >> >> Found installation disk?-yes but I can't locate the product #

>> >> >> >

>> >> >> > Remind me to sho wyou how to retrieve that from the Registry.

>> >> >> >

>> >> >> >> And I promise to run scan disk & defrag on a regular bases.

>> >> >> >

>> >> >> > Scandisk is not a bad idea, regular defragging is definitely a

>> >> >> > good

>> >> >> > idea,

>> >> >> > but neither is the issue here, I'm nearly certain. You have a

>> >> >> > situation

>> >> >> > where one or more files got corrupted, and believe it of not, it

>> >> >> > isn't

>> >> >> > Explorer.

>> >> >> >

>> >> >> >>

>> >> >> >> Test Performed:

>> >> >> >> d:\dir/s win98*.cab

>> >> >> >> I located the cab files in the "D" directory there are 55 cab

>> >> >> >> files.

>> >> >> >> [let

>> >> >> >> me know if you want more details on the cab files]

>> >> >> >

>> >> >> > This is your Installation CD in the CD drive (D:\), right? I want

>> >> >> > to

>> >> >> > know

>> >> >> > if they exist on the C:\ drive, so if you haven't run that yet,

>> >> >> > please

>> >> >> > do

>> >> >> > so. If they are not found, please, while you are waiting for me

>> >> >> > to

>> >> >> > finish

>> >> >> > testing, open the command prompt (or use the floppy) and run

>> >> >> >

>> >> >> > md win98

>> >> >> > cd d:

>> >> >> > cd win98

>> >> >> > copy *.* c:\win98

>> >> >> >

>> >> >> > That will put the files on your C:\ drive and make life much

>> >> >> > easier.

>> >> >> >

>> >> >> >> dir/s ie6setup.exe [system response]

>> >> >> >> directory of c:\ progra~1\ intern~1

>> >> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

>> >> >> >> 1 file 490,608 bytes

>> >> >> >> Directory of c:\windows\window~1

>> >> >> >

>> >> >> >> Could you give me the command to seach further, sinch IE6 is not

>> >> >> >> found

>> >> >> >> in

>> >> >> >> the Windows update setup file? I'm not sure which folder I

>> >> >> >> should

>> >> >> >> seach

>> >> >> >> in.

>> >> >> >

>> >> >> > If I read you correctly, there *is* a folder called

>> >> >> > C:\Windows\Windows

>> >> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

>> >> >> > ie6setup.exe

>> >> >> > in the folder? Run the following:

>> >> >> >

>> >> >> > dir ie*.exe

>> >> >> >

>> >> >> > Anything?

>> >> >> >

>> >> >> > --

>> >> >> > Gary S. Terhune

>> >> >> > MS-MVP Shell/User

>> >> >> > http://grystmill.com

>> >> >> >

>> >> >> >> "Gary S. Terhune" wrote:

>> >> >> >>

>> >> >> >>> OK. Looks good, except it would appear that you seldom restart

>> >> >> >>> your

>> >> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

>> >> >> >>> files.)

>> >> >> >>> They're useless. You need to add a scheduled task for SCANREGW

>> >> >> >>> when

>> >> >> >>> we

>> >> >> >>> get

>> >> >> >>> you fixed up.

>> >> >> >>>

>> >> >> >>> Was your system fully up to date at Windows Updates? In

>> >> >> >>> particular,

>> >> >> >>> is

>> >> >> >>> IE

>> >> >> >>> version 6.1 and up to date? If you know? Also, did you come up

>> >> >> >>> with a

>> >> >> >>> Windows 98 installation CD? If not, go back to the Command

>> >> >> >>> Prompt

>> >> >> >>> and

>> >> >> >>> do:

>> >> >> >>>

>> >> >> >>> dir /s win98*.cab

>> >> >> >>>

>> >> >> >>> If several dozen show up, those are your Windows 98

>> >> >> >>> installation

>> >> >> >>> files.

>> >> >> >>> Note

>> >> >> >>> the directory.

>> >> >> >>>

>> >> >> >>> But at this moment, the installation files for your current

>> >> >> >>> version

>> >> >> >>> of

>> >> >> >>> IE

>> >> >> >>> are what you need. So, run this command to see if they're

>> >> >> >>> there:

>> >> >> >>>

>> >> >> >>> dir /s ie6setup.exe

>> >> >> >>>

>> >> >> >>> With any luck, that will show up in a folder called "Windows

>> >> >> >>> Update

>> >> >> >>> Setup

>> >> >> >>> Files". If nothing shows up, skip down to the next section that

>> >> >> >>> starts,

>> >> >> >>> "If

>> >> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

>> >> >> >>> that

>> >> >> >>> folder,

>> >> >> >>> then please run:

>> >> >> >>>

>> >> >> >>> cd "full path to folder where ie6setup.exe showed up"

>> >> >> >>> (quotation

>> >> >> >>> marks

>> >> >> >>> are

>> >> >> >>> required.)

>> >> >> >>>

>> >> >> >>> Example:

>> >> >> >>> cd "c:\windows\folder where file showed up"

>> >> >> >>>

>> >> >> >>> Don't bother to list all the files, but there should be several

>> >> >> >>> CAB

>> >> >> >>> files

>> >> >> >>>

>> >> >> >>> If you didn't find ie6setup.exe, do the following:

>> >> >> >>>

>> >> >> >>> dir /s /v iexplore.exe

>> >> >> >>>

>> >> >> >>> Report all the data presented. I have to flatten this Win98

>> >> >> >>> system

>> >> >> >>> and

>> >> >> >>> install a new one. Was playing around with too much garbage and

>> >> >> >>> managed

>> >> >> >>> to

>> >> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

>> >> >> >>> but

>> >> >> >>> something about the hardware made that unworkable.) Anyway, I

>> >> >> >>> don't

>> >> >> >>> wan

>> >> >> >>> to

>> >> >> >>> give any further instruction until I get that done, which

>> >> >> >>> should

>> >> >> >>> be

>> >> >> >>> later

>> >> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I

>> >> >> >>> think.

>> >> >> >>> Not

>> >> >> >>> sure

>> >> >> >>> yet.)

>> >> >> >>>

>> >> >> >>> --

>> >> >> >>> Gary S. Terhune

>> >> >> >>> MS-MVP Shell/User

>> >> >> >>> http://grystmill.com

>> >> >> >>>

>> >> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>> >> >> >>> > Here is the report from the command prompts:

>> >> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

>> >> >> >>> > Explorer.scf= 80 04-23-99 10:22P

>> >> >> >>> > 2 files(s) 180,304 bytes

>> >> >> >>> >

>> >> >> >>> > RB Files:

>> >> >> >>> > <DIR> 01-18-00 7:05a

>> >> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>> >> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>> >> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>> >> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

August 25, 2008

Re: CORRECTION! Re: Explorer caused an invalid page fault...

Re: CORRECTION! Re: Explorer caused an invalid page fault...

Will I ever get it right? It's:

regedit /e exefile.txt

HKEY_Local_Machine\Software\Classes\exefile\shell\open\command

not ....command\open

--

Gary S. Terhune

MS-MVP Shell/User

"Gary S. Terhune" <none> wrote in message

news:ueiza1VBJHA.1632@TK2MSFTNGP06.phx.gbl...

> Skip that last REGEDIT command and run the following, instead:

>

> regedit /e exefile.txt

> HKEY_Local_Machine\Software\Classes\exefile\shell\command\open

>

> Then copy exefile.txt to a floppy and post the contents here.

>

> --

> Gary S. Terhune

> MS-MVP Shell/User

>

> "Mary" <Mary@discussions.microsoft.com> wrote in message

> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

>>I re-entered the command from the d drive:[i got it right this time, I

>>didn't

>> have the spaces between the astricks. ] Thank you for your patience.

>> copy *.* c:\win98

>> Result:

>> 128 files copies!

>>

>> To answer your questions:

>> In the beginning I did start at the C:\> prompt and changed over the D:.

>> I

>> am not using a floppy disk or installation cd, just F8 to get me the the

>> command prompt. I think my hardrive was partioned and that's why I have a

>> D

>> drive. My CDRom is E, I think. Did I answer all of your questions?

>>

>> I'm on pacific time also, starting again on tommorrow will work for me

>> too.

>>

>> Thank you again,

>> --

>> Mary

>>

>> "Gary S. Terhune" wrote:

>>

>>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>>>

>>> And are you using the F8 Start Menu to get to the Command Prompt or are

>>> you

>>> using a floppy disk. It will help me to know. So you will understand,

>>> I'm

>>> under the impression that your D:\ drive is your CDROM drive and that

>>> you

>>> have put your Windows Installation CD into that drive. If that was an

>>> incorrect assumption, you need to tell me. Here's an explanation of my

>>> intent when I gave you those commands:

>>>

>>> First, I assumed you booted to a C:\> command prompt using the Startup

>>> menu.

>>> If not, before running the commands, get to the C:\ prompt, first, using

>>> c-colon

>>>

>>> md win98 (Makes a Directory called C:\WIN98)

>>> d: (switches you to D:\> prompt)

>>> cd win98 (Changes the Directory you're in to D:\WIN98)

>>> copy *.* c:\win98

>>>

>>> Note the spaces before and after *.* in that last command, which should

>>> copy

>>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get

>>> any

>>> errors until that last one indicates to me that between us we screwed it

>>> up.

>>> Try again. If you get an error in the first command, run "cd win98"

>>> (sans

>>> quotes), then the dir command, and tell us what's there. If nothing,

>>> then

>>> proceed with the last three commands. If anything is there, start over

>>> and

>>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll

>>> deal

>>> with the confusion later.

>>>

>>> Today went much longer than I expected, but I should be able to have

>>> further

>>> instructions for you by tomorrow, early to mid-afternoon Pacific time.

>>> (It's

>>> approaching 11pm, now, but I tend to stay up late and there's plenty

>>> left to

>>> do.)

>>>

>>> --

>>> Gary S. Terhune

>>> MS-MVP Shell/User

>>> http://grystmill.com

>>>

>>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

>>> > Ok, I ran the following:

>>> >

>>> > md win98

>>> > d:

>>> > cd win98

>>> > cop*.*c:\win98

>>> >

>>> > System Response:

>>> > Base4.cab

>>> > file cannot be copied onto itself

>>> > ) file(s) copied

>>> >

>>> > Question? How do I return back to the c prompt?

>>> >

>>> > --

>>> > Mary

>>> >

>>> > "Gary S. Terhune" wrote:

>>> >

>>> >> CORRECTION: in the first set of commands, I wrote:

>>> >>

>>> >> cd d:

>>> >>

>>> >> That was wrong. It should simply be

>>> >>

>>> >> d:

>>> >>

>>> >> --

>>> >> Gary S. Terhune

>>> >> MS-MVP Shell/User

>>> >> http://grystmill.com

>>> >>

>>> >> "Gary S. Terhune" <none> wrote in message

>>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>>> >> >

>>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>>> >> >> To answer your following questions:

>>> >> >> Performed all Windows updates- yes

>>> >> >

>>> >> > Good!

>>> >> >

>>> >> >> Which version of IE- 6

>>> >> >

>>> >> > If' you've performed all Updates, it's "6.1"

>>> >> >

>>> >> >> Found installation disk?-yes but I can't locate the product #

>>> >> >

>>> >> > Remind me to sho wyou how to retrieve that from the Registry.

>>> >> >

>>> >> >> And I promise to run scan disk & defrag on a regular bases.

>>> >> >

>>> >> > Scandisk is not a bad idea, regular defragging is definitely a good

>>> >> > idea,

>>> >> > but neither is the issue here, I'm nearly certain. You have a

>>> >> > situation

>>> >> > where one or more files got corrupted, and believe it of not, it

>>> >> > isn't

>>> >> > Explorer.

>>> >> >

>>> >> >>

>>> >> >> Test Performed:

>>> >> >> d:\dir/s win98*.cab

>>> >> >> I located the cab files in the "D" directory there are 55 cab

>>> >> >> files.

>>> >> >> [let

>>> >> >> me know if you want more details on the cab files]

>>> >> >

>>> >> > This is your Installation CD in the CD drive (D:\), right? I want

>>> >> > to

>>> >> > know

>>> >> > if they exist on the C:\ drive, so if you haven't run that yet,

>>> >> > please

>>> >> > do

>>> >> > so. If they are not found, please, while you are waiting for me to

>>> >> > finish

>>> >> > testing, open the command prompt (or use the floppy) and run

>>> >> >

>>> >> > md win98

>>> >> > cd d:

>>> >> > cd win98

>>> >> > copy *.* c:\win98

>>> >> >

>>> >> > That will put the files on your C:\ drive and make life much

>>> >> > easier.

>>> >> >

>>> >> >> dir/s ie6setup.exe [system response]

>>> >> >> directory of c:\ progra~1\ intern~1

>>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

>>> >> >> 1 file 490,608 bytes

>>> >> >> Directory of c:\windows\window~1

>>> >> >

>>> >> >> Could you give me the command to seach further, sinch IE6 is not

>>> >> >> found

>>> >> >> in

>>> >> >> the Windows update setup file? I'm not sure which folder I should

>>> >> >> seach

>>> >> >> in.

>>> >> >

>>> >> > If I read you correctly, there *is* a folder called

>>> >> > C:\Windows\Windows

>>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

>>> >> > ie6setup.exe

>>> >> > in the folder? Run the following:

>>> >> >

>>> >> > dir ie*.exe

>>> >> >

>>> >> > Anything?

>>> >> >

>>> >> > --

>>> >> > Gary S. Terhune

>>> >> > MS-MVP Shell/User

>>> >> > http://grystmill.com

>>> >> >

>>> >> >> "Gary S. Terhune" wrote:

>>> >> >>

>>> >> >>> OK. Looks good, except it would appear that you seldom restart

>>> >> >>> your

>>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

>>> >> >>> files.)

>>> >> >>> They're useless. You need to add a scheduled task for SCANREGW

>>> >> >>> when

>>> >> >>> we

>>> >> >>> get

>>> >> >>> you fixed up.

>>> >> >>>

>>> >> >>> Was your system fully up to date at Windows Updates? In

>>> >> >>> particular,

>>> >> >>> is

>>> >> >>> IE

>>> >> >>> version 6.1 and up to date? If you know? Also, did you come up

>>> >> >>> with a

>>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt

>>> >> >>> and

>>> >> >>> do:

>>> >> >>>

>>> >> >>> dir /s win98*.cab

>>> >> >>>

>>> >> >>> If several dozen show up, those are your Windows 98 installation

>>> >> >>> files.

>>> >> >>> Note

>>> >> >>> the directory.

>>> >> >>>

>>> >> >>> But at this moment, the installation files for your current

>>> >> >>> version

>>> >> >>> of

>>> >> >>> IE

>>> >> >>> are what you need. So, run this command to see if they're there:

>>> >> >>>

>>> >> >>> dir /s ie6setup.exe

>>> >> >>>

>>> >> >>> With any luck, that will show up in a folder called "Windows

>>> >> >>> Update

>>> >> >>> Setup

>>> >> >>> Files". If nothing shows up, skip down to the next section that

>>> >> >>> starts,

>>> >> >>> "If

>>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

>>> >> >>> that

>>> >> >>> folder,

>>> >> >>> then please run:

>>> >> >>>

>>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation

>>> >> >>> marks

>>> >> >>> are

>>> >> >>> required.)

>>> >> >>>

>>> >> >>> Example:

>>> >> >>> cd "c:\windows\folder where file showed up"

>>> >> >>>

>>> >> >>> Don't bother to list all the files, but there should be several

>>> >> >>> CAB

>>> >> >>> files

>>> >> >>>

>>> >> >>> If you didn't find ie6setup.exe, do the following:

>>> >> >>>

>>> >> >>> dir /s /v iexplore.exe

>>> >> >>>

>>> >> >>> Report all the data presented. I have to flatten this Win98

>>> >> >>> system

>>> >> >>> and

>>> >> >>> install a new one. Was playing around with too much garbage and

>>> >> >>> managed

>>> >> >>> to

>>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

>>> >> >>> but

>>> >> >>> something about the hardware made that unworkable.) Anyway, I

>>> >> >>> don't

>>> >> >>> wan

>>> >> >>> to

>>> >> >>> give any further instruction until I get that done, which should

>>> >> >>> be

>>> >> >>> later

>>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I

>>> >> >>> think.

>>> >> >>> Not

>>> >> >>> sure

>>> >> >>> yet.)

>>> >> >>>

>>> >> >>> --

>>> >> >>> Gary S. Terhune

>>> >> >>> MS-MVP Shell/User

>>> >> >>> http://grystmill.com

>>> >> >>>

>>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>>> >> >>> > Here is the report from the command prompts:

>>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

>>> >> >>> > Explorer.scf= 80 04-23-99 10:22P

>>> >> >>> > 2 files(s) 180,304 bytes

>>> >> >>> >

>>> >> >>> > RB Files:

>>> >> >>> > <DIR> 01-18-00 7:05a

>>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

>>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

>>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

>>> >> >>> > 6 files(s) 20,267,739 bytes

>>> >> >>> > 2 dir(s) 15,509.38 mb free

>>> >> >>> >

>>> >> >>> > I hope this is exactly what you need.

>>> >> >>> >

>>> >> >>> > Thank you,

>>> >> >>> > Mary

>>> >> >>> >

>>> >> >>> > "Gary S. Terhune" wrote:

>>> >> >>> >

>>> >> >>> >> OK. First, you know how to get to the Command Prompt Only

>>> >> >>> >> prompt

>>> >> >>> >> using

>>> >> >>> >> the

>>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it

>>> >> >>> >> about

>>> >> >>> >> once

>>> >> >>> >> per

>>> >> >>> >> second as the system boots up until a Startup Menu appears. If

>>> >> >>> >> you

>>> >> >>> >> can do

>>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need

>>> >> >>> >> a

>>> >> >>> >> Windows

>>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't

>>> >> >>> >> have

>>> >> >>> >> the

>>> >> >>> >> Startup

>>> >> >>> >> floppy disk, go to another computer and download a disk

>>> >> >>> >> creator

>>> >> >>> >> from

>>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says

>>> >> >>> >> Windows

>>> >> >>> >> 98SE

>>> >> >>> >> OEM

>>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE

>>> >> >>> >> file

>>> >> >>> >> that

>>> >> >>> >> you

>>> >> >>> >> run to create the bootable floppy disk.

>>> >> >>> >>

>>> >> >>> >> Once you have either gotten to the Startup Menu where you can

>>> >> >>> >> choose

>>> >> >>> >> Command

>>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,

>>> >> >>> >> first,

>>> >> >>> >> what

>>> >> >>> >> you have already on your system. Run the following two

>>> >> >>> >> commands.

>>> >> >>> >> If

>>> >> >>> >> you're

>>> >> >>> >> doing this from the floppy boot, then you need to first change

>>> >> >>> >> to

>>> >> >>> >> C:\

>>> >> >>> >> by

>>> >> >>> >> typing in C: (C + Colon) then <Enter>:

>>> >> >>> >>

>>> >> >>> >> dir /s explorer.*

>>> >> >>> >> dir /s /ah explorer.*

>>> >> >>> >>

>>> >> >>> >> Each command will take some time to complete. You'll

>>> >> >>> >> immediately

>>> >> >>> >> get

>>> >> >>> >> a

>>> >> >>> >> two-line description of the Volume. and then as the results

>>> >> >>> >> are

>>> >> >>> >> found

>>> >> >>> >> they

>>> >> >>> >> will be listed. But you want to watch the blinking cursor.

>>> >> >>> >> When it

>>> >> >>> >> is

>>> >> >>> >> finished searching out the files, you will get a "Total Files

>

August 25, 2008

Re: Explorer caused an invalid page fault...

Nevermind. It wasn't clear to me from the previous that you'd found

IE6SETUP.EXE in that folder as well as in Program Files\Internet Explorer.

Just to make me happy, and before you do anything else, run this command:

dir c:\windows\window~1\ie6setup.exe

If that returns the expected result, and lists the file and its size, etc.,

then continue.

md IE_Files

cd windows

cd window~1

extract /l c:\ie_files ie_s1.cab

extract /l c:\ie_files ie_s2.cab

extract /l c:\ie_files ie_s3.cab

extract /l c:\ie_files ie_s4.cab

extract /l c:\ie_files ie_s5.cab

extract /l c:\ie_files ie_s6.cab

cd\

cd ie_files

extract /a ie_1.cab *.*

That will make files available that you will need later. Now, due to the

repetition and the numerous spaces and punctuation marks, the above would be

easier if you can transfer files to the machine via floppy (doesn't have to

be a Startup disk, just a good, normally formatted floppy.) If you have that

available to you, you can simply copy all of those command lines, paste then

into a new text file (Notepad, with Word-Wrap turned OFF in the Edit menu),

and save as GetFiles.bat. Transfer that to your C:\ drive and then simply

run the command:

getfiles

We're almost ready to go, but we're still missing one bit of info. I

realized that you are using the Microsoft Communities website to access the

group, and that you may have missed an entire sub-thread, however I also

remembered that you can't get attachments using that interface. I also

messed up the commands in that sub-thread, so just ignore it and just run

the following commands and report back. If we need to edit the Registry,

then we'll do it a different way.

cd windows\system

dir /s files32.vxd

dir /s /ah files32.vxd

cd\

regedit /e exefile.txt

hkey_local_machine\software\classes\exefile\shell\open\command

(That last line should start with "regedit" and end with "\command", all on

one line, with a space before "hkey_local_machine" and none thereafter.

Spaces also before and after /e. Note that when long URLs or commands break

into two lines or more in a newsreader, it's always at a space or certain

punctuation marks. If in doubt, ask.)

Then copy exefile.txt to a floppy and post the contents here. The command

for that copy operation is:

copy exefile.txt a:

Again, it can be easier to simply copy the command lines I give here to

Notepad and then save as BAT files, rather than trying to get all the spaces

and stuff exactly right. But however you do it, I really need the results of

the above four commands in order to make sure you don't have the Pretty Park

virus.

I asked before about whether you had to travel between the system you're

using and the problem system because it can affect the way I plan the next

steps. Give you a lot to do with lots of conditional statements (if this,

then that), etc., or can we play it safer and go just a few steps at a time?

Just trying to save you time and trips to the working system if it's a

hardship. I'm glad to hear that it is not and I can stop thinking about it.

But if you have a working Windows system, can you use its newsreader instead

of the web interface? What is the OS of the system you're using to

communicate? Vista or an earlier model? What do you use for email on that

machine? I ask because if you can use a real newsreader, it will make

following this discussion a bit easier, and allow me to transfer small files

if necessary via attachment (provided your newsreader is set to allow

attachments.)

--

Gary S. Terhune

MS-MVP Shell/User

"Mary" <Mary@discussions.microsoft.com> wrote in message

news:251C3B93-3F3A-478B-988E-F660B71B41E7@microsoft.com...

> You asked what's in the Folder, C:\Windows\Window~1?

>

> After I did a directory search for IE6 setup.exe, that folder came up with

> the results. Can you show how I can find out what's in

> C:\Windows\Window~1

>

> Reminder...

> You asked me to remind you to show me how to locate the product # for

> Win98SE.

> --

> Mary

>

> "Gary S. Terhune" wrote:

>

>> There is one question left hanging... What's in that folder

>> C:\Windows\Window~1

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>>

>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

>> >I re-entered the command from the d drive:[i got it right this time, I

>> >didn't

>> > have the spaces between the astricks. ] Thank you for your patience.

>> > copy *.* c:\win98

>> > Result:

>> > 128 files copies!

>> >

>> > To answer your questions:

>> > In the beginning I did start at the C:\> prompt and changed over the

>> > D:.

>> > I

>> > am not using a floppy disk or installation cd, just F8 to get me the

>> > the

>> > command prompt. I think my hardrive was partioned and that's why I have

>> > a

>> > D

>> > drive. My CDRom is E, I think. Did I answer all of your questions?

>> >

>> > I'm on pacific time also, starting again on tommorrow will work for me

>> > too.

>> >

>> > Thank you again,

>> > --

>> > Mary

>> >

>> > "Gary S. Terhune" wrote:

>> >

>> >> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>> >>

>> >> And are you using the F8 Start Menu to get to the Command Prompt or

>> >> are

>> >> you

>> >> using a floppy disk. It will help me to know. So you will understand,

>> >> I'm

>> >> under the impression that your D:\ drive is your CDROM drive and that

>> >> you

>> >> have put your Windows Installation CD into that drive. If that was an

>> >> incorrect assumption, you need to tell me. Here's an explanation of my

>> >> intent when I gave you those commands:

>> >>

>> >> First, I assumed you booted to a C:\> command prompt using the Startup

>> >> menu.

>> >> If not, before running the commands, get to the C:\ prompt, first,

>> >> using

>> >> c-colon

>> >>

>> >> md win98 (Makes a Directory called C:\WIN98)

>> >> d: (switches you to D:\> prompt)

>> >> cd win98 (Changes the Directory you're in to D:\WIN98)

>> >> copy *.* c:\win98

>> >>

>> >> Note the spaces before and after *.* in that last command, which

>> >> should

>> >> copy

>> >> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get

>> >> any

>> >> errors until that last one indicates to me that between us we screwed

>> >> it

>> >> up.

>> >> Try again. If you get an error in the first command, run "cd win98"

>> >> (sans

>> >> quotes), then the dir command, and tell us what's there. If nothing,

>> >> then

>> >> proceed with the last three commands. If anything is there, start over

>> >> and

>> >> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll

>> >> deal

>> >> with the confusion later.

>> >>

>> >> Today went much longer than I expected, but I should be able to have

>> >> further

>> >> instructions for you by tomorrow, early to mid-afternoon Pacific time.

>> >> (It's

>> >> approaching 11pm, now, but I tend to stay up late and there's plenty

>> >> left

>> >> to

>> >> do.)

>> >>

>> >> --

>> >> Gary S. Terhune

>> >> MS-MVP Shell/User

http://magicaljellybean.com/keyfinder/

>> >>

>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...

>> >> > Ok, I ran the following:

>> >> >

>> >> > md win98

>> >> > d:

>> >> > cd win98

>> >> > cop*.*c:\win98

>> >> >

>> >> > System Response:

>> >> > Base4.cab

>> >> > file cannot be copied onto itself

>> >> > ) file(s) copied

>> >> >

>> >> > Question? How do I return back to the c prompt?

>> >> >

>> >> > --

>> >> > Mary

>> >> >

>> >> > "Gary S. Terhune" wrote:

>> >> >

>> >> >> CORRECTION: in the first set of commands, I wrote:

>> >> >>

>> >> >> cd d:

>> >> >>

>> >> >> That was wrong. It should simply be

>> >> >>

>> >> >> d:

>> >> >>

>> >> >> --

>> >> >> Gary S. Terhune

>> >> >> MS-MVP Shell/User

>> >> >> http://grystmill.com

>> >> >>

>> >> >> "Gary S. Terhune" <none> wrote in message

>> >> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...

>> >> >> >

>> >> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...

>> >> >> >> To answer your following questions:

>> >> >> >> Performed all Windows updates- yes

>> >> >> >

>> >> >> > Good!

>> >> >> >

>> >> >> >> Which version of IE- 6

>> >> >> >

>> >> >> > If' you've performed all Updates, it's "6.1"

>> >> >> >

>> >> >> >> Found installation disk?-yes but I can't locate the product #

>> >> >> >

>> >> >> > Remind me to sho wyou how to retrieve that from the Registry.

>> >> >> >

>> >> >> >> And I promise to run scan disk & defrag on a regular bases.

>> >> >> >

>> >> >> > Scandisk is not a bad idea, regular defragging is definitely a

>> >> >> > good

>> >> >> > idea,

>> >> >> > but neither is the issue here, I'm nearly certain. You have a

>> >> >> > situation

>> >> >> > where one or more files got corrupted, and believe it of not, it

>> >> >> > isn't

>> >> >> > Explorer.

>> >> >> >

>> >> >> >>

>> >> >> >> Test Performed:

>> >> >> >> d:\dir/s win98*.cab

>> >> >> >> I located the cab files in the "D" directory there are 55 cab

>> >> >> >> files.

>> >> >> >> [let

>> >> >> >> me know if you want more details on the cab files]

>> >> >> >

>> >> >> > This is your Installation CD in the CD drive (D:\), right? I want

>> >> >> > to

>> >> >> > know

>> >> >> > if they exist on the C:\ drive, so if you haven't run that yet,

>> >> >> > please

>> >> >> > do

>> >> >> > so. If they are not found, please, while you are waiting for me

>> >> >> > to

>> >> >> > finish

>> >> >> > testing, open the command prompt (or use the floppy) and run

>> >> >> >

>> >> >> > md win98

>> >> >> > cd d:

>> >> >> > cd win98

>> >> >> > copy *.* c:\win98

>> >> >> >

>> >> >> > That will put the files on your C:\ drive and make life much

>> >> >> > easier.

>> >> >> >

>> >> >> >> dir/s ie6setup.exe [system response]

>> >> >> >> directory of c:\ progra~1\ intern~1

>> >> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p

>> >> >> >> 1 file 490,608 bytes

>> >> >> >> Directory of c:\windows\window~1

>> >> >> >

>> >> >> >> Could you give me the command to seach further, sinch IE6 is not

>> >> >> >> found

>> >> >> >> in

>> >> >> >> the Windows update setup file? I'm not sure which folder I

>> >> >> >> should

>> >> >> >> seach

>> >> >> >> in.

>> >> >> >

>> >> >> > If I read you correctly, there *is* a folder called

>> >> >> > C:\Windows\Windows

>> >> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no

>> >> >> > ie6setup.exe

>> >> >> > in the folder? Run the following:

>> >> >> >

>> >> >> > dir ie*.exe

>> >> >> >

>> >> >> > Anything?

>> >> >> >

>> >> >> > --

>> >> >> > Gary S. Terhune

>> >> >> > MS-MVP Shell/User

>> >> >> > http://grystmill.com

>> >> >> >

>> >> >> >> "Gary S. Terhune" wrote:

>> >> >> >>

>> >> >> >>> OK. Looks good, except it would appear that you seldom restart

>> >> >> >>> your

>> >> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB

>> >> >> >>> files.)

>> >> >> >>> They're useless. You need to add a scheduled task for SCANREGW

>> >> >> >>> when

>> >> >> >>> we

>> >> >> >>> get

>> >> >> >>> you fixed up.

>> >> >> >>>

>> >> >> >>> Was your system fully up to date at Windows Updates? In

>> >> >> >>> particular,

>> >> >> >>> is

>> >> >> >>> IE

>> >> >> >>> version 6.1 and up to date? If you know? Also, did you come up

>> >> >> >>> with a

>> >> >> >>> Windows 98 installation CD? If not, go back to the Command

>> >> >> >>> Prompt

>> >> >> >>> and

>> >> >> >>> do:

>> >> >> >>>

>> >> >> >>> dir /s win98*.cab

>> >> >> >>>

>> >> >> >>> If several dozen show up, those are your Windows 98

>> >> >> >>> installation

>> >> >> >>> files.

>> >> >> >>> Note

>> >> >> >>> the directory.

>> >> >> >>>

>> >> >> >>> But at this moment, the installation files for your current

>> >> >> >>> version

>> >> >> >>> of

>> >> >> >>> IE

>> >> >> >>> are what you need. So, run this command to see if they're

>> >> >> >>> there:

>> >> >> >>>

>> >> >> >>> dir /s ie6setup.exe

>> >> >> >>>

>> >> >> >>> With any luck, that will show up in a folder called "Windows

>> >> >> >>> Update

>> >> >> >>> Setup

>> >> >> >>> Files". If nothing shows up, skip down to the next section that

>> >> >> >>> starts,

>> >> >> >>> "If

>> >> >> >>> you didn't find ie6setup.exe." If the file shows up but not in

>> >> >> >>> that

>> >> >> >>> folder,

>> >> >> >>> then please run:

>> >> >> >>>

>> >> >> >>> cd "full path to folder where ie6setup.exe showed up"

>> >> >> >>> (quotation

>> >> >> >>> marks

>> >> >> >>> are

>> >> >> >>> required.)

>> >> >> >>>

>> >> >> >>> Example:

>> >> >> >>> cd "c:\windows\folder where file showed up"

>> >> >> >>>

>> >> >> >>> Don't bother to list all the files, but there should be several

>> >> >> >>> CAB

>> >> >> >>> files

>> >> >> >>>

>> >> >> >>> If you didn't find ie6setup.exe, do the following:

>> >> >> >>>

>> >> >> >>> dir /s /v iexplore.exe

>> >> >> >>>

>> >> >> >>> Report all the data presented. I have to flatten this Win98

>> >> >> >>> system

>> >> >> >>> and

>> >> >> >>> install a new one. Was playing around with too much garbage and

>> >> >> >>> managed

>> >> >> >>> to

>> >> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,

>> >> >> >>> but

>> >> >> >>> something about the hardware made that unworkable.) Anyway, I

>> >> >> >>> don't

>> >> >> >>> wan

>> >> >> >>> to

>> >> >> >>> give any further instruction until I get that done, which

>> >> >> >>> should

>> >> >> >>> be

>> >> >> >>> later

>> >> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I

>> >> >> >>> think.

>> >> >> >>> Not

>> >> >> >>> sure

>> >> >> >>> yet.)

>> >> >> >>>

>> >> >> >>> --

>> >> >> >>> Gary S. Terhune

>> >> >> >>> MS-MVP Shell/User

>> >> >> >>> http://grystmill.com

>> >> >> >>>

>> >> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> >> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...

>> >> >> >>> > Here is the report from the command prompts:

>> >> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P

>> >> >> >>> > Explorer.scf= 80 04-23-99 10:22P

>> >> >> >>> > 2 files(s) 180,304 bytes

>> >> >> >>> >

>> >> >> >>> > RB Files:

>> >> >> >>> > <DIR> 01-18-00 7:05a

>> >> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p

>> >> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a

>> >> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a

>> >> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a

>> >> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a

>> >> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a

August 25, 2008

Re: Explorer caused an invalid page fault...

To get your Product Key from the Registry, and a few other things, it's

easiest to use Magic Jelly Bean.

But if you want to know where it's located, it's in the Registry. Use

Regedit to go to:

HKEY_Local_Machine\Software\Microsoft\Windows\CurrentVersion

The ProductKey is listed in the right-hand panel. It's in the format

xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

Now, if your machine is a brand-name machine, and came with a Win98

installation CD, the code you want will be on a sticker somewhere one the

outside of the machine itself. The code in the Registry is more likely from

the copy used to create an installation Image (with added applications from

the manufacturer) that they use to install thousands or more machines. That

Registry code will NOT likely work with any CD you received, though it's

possible.

In any case, there's a good chance you won't need it -- unless we can't fix

it.

--

Gary S. Terhune

MS-MVP Shell/User

"Mary" <Mary@discussions.microsoft.com> wrote in message

news:251C3B93-3F3A-478B-988E-F660B71B41E7@microsoft.com...

> You asked what's in the Folder, C:\Windows\Window~1?

>

> After I did a directory search for IE6 setup.exe, that folder came up with

> the results. Can you show how I can find out what's in

> C:\Windows\Window~1

>

> Reminder...

> You asked me to remind you to show me how to locate the product # for

> Win98SE.

> --

> Mary

>

> "Gary S. Terhune" wrote:

>

>> There is one question left hanging... What's in that folder

>> C:\Windows\Window~1

>>

>> --

>> Gary S. Terhune

>> MS-MVP Shell/User

>>

>> "Mary" <Mary@discussions.microsoft.com> wrote in message

>> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...

>> >I re-entered the command from the d drive:[i got it right this time, I

>> >didn't

>> > have the spaces between the astricks. ] Thank you for your patience.

>> > copy *.* c:\win98

>> > Result:

>> > 128 files copies!

>> >

>> > To answer your questions:

>> > In the beginning I did start at the C:\> prompt and changed over the

>> > D:.

>> > I

>> > am not using a floppy disk or installation cd, just F8 to get me the

>> > the

>> > command prompt. I think my hardrive was partioned and that's why I have

>> > a

>> > D

>> > drive. My CDRom is E, I think. Did I answer all of your questions?

>> >

>> > I'm on pacific time also, starting again on tommorrow will work for me

>> > too.

>> >

>> > Thank you again,

>> > --

>> > Mary

>> >

>> > "Gary S. Terhune" wrote:

>> >

>> >> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

>> >>

>> >> And are you using the F8 Start Menu to get to the Command Prompt or

>> >> are

>> >> you

>> >> using a floppy disk. It will help me to know. So you will understand,

>> >> I'm

>> >> under the impression that your D:\ drive is your CDROM drive and that

>> >> you

>> >> have put your Windows Installation CD into that drive. If that was an

>> >> incorrect assumption, you need to tell me. Here's an explanation of my

>> >> intent when I gave you those commands:

>> >>

>> >> First, I assumed you booted to a C:\> command prompt using the Startup

>> >> menu.

>> >> If not, before running the commands, get to the C:\ prompt, first,

>> >> using

>> >> c-colon

>> >>

>> >> md win98 (Makes a Directory called C:\WIN98)

>> >> d: (switches you to D:\> prompt)

>> >> cd win98 (Changes the Directory you're in to D:\WIN98)

>> >> copy *.* c:\win98

>> >>

>> >> Note the spaces before and after *.* in that last command, which

>> >> should

>> >> copy

>> >> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get

>> >> any

>> >> errors until that last one indicates to me that between us we screwed

>> >> it

>> >> up.

>> >> Try again. If you get an error in the first command, run "cd win98"

>> >> (sans

>> >> quotes), then the dir command, and tell us what's there. If nothing,

>> >> then

>> >> proceed with the last three commands. If anything is there, start over

>> >> and

>> >> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll

>> >> deal

>> >> with the confusion later.

>> >>

>> >> Today went much longer than I expected, but I should be able to have

>> >> further

>> >> instructions for you by tomorrow, early to mid-afternoon Pacific time.

>> >> (It's

>> >> approaching 11pm, now, but I tend to stay up late and there's plenty

>> >> left

>> >> to

>> >> do.)

>> >>

>> >> --

>> >> Gary S. Terhune

>> >> MS-MVP Shell/User