Wireless access point periodically fails...?

August 10, 2008

Howdy,

We use a Linksys wireless access point in our home...

On occasion (and apparently randomly) the systems show a

message saying "Unable to connect to wireless network."

At that point, if I try to reconnect, I see a dialog saying

"Waiting for network" but no connect is created.

When that happens, I have learned that if I power down the

wireless access point, and power it up again, all the

systems will connect in moments.

What might be causing such a failure of the wireless, and

might there be a way to correct it?

Many thanks,

--

Kenneth

If you email... Please remove the "SPAMLESS."

August 10, 2008

Re: Wireless access point periodically fails...?

Did you change the SSID from the factory default of "Linksys" ? If you

do a View Wireless Networks how many other networks are visible ?

If you see more than 2-3 networks you may want to switch your unit

to a Radio channel other than the default of 6.

"Kenneth" <usenet@soleSPAMLESSassociates.com> wrote in message

news:9t1u94pltbn1of9e98fs3femgg7fa1k846@4ax.com...

>

> Howdy,

>

> We use a Linksys wireless access point in our home...

>

> On occasion (and apparently randomly) the systems show a

> message saying "Unable to connect to wireless network."

>

> At that point, if I try to reconnect, I see a dialog saying

> "Waiting for network" but no connect is created.

>

> When that happens, I have learned that if I power down the

> wireless access point, and power it up again, all the

> systems will connect in moments.

>

> What might be causing such a failure of the wireless, and

> might there be a way to correct it?

>

> Many thanks,

> --

> Kenneth

>

> If you email... Please remove the "SPAMLESS."

August 10, 2008

Re: Wireless access point periodically fails...?

Check to see if there's an update to the firmware

for your WAP on the Linksys site. Apply it if there is.

If there isn't a newer version, or applying it doesn't help,

you may be in the first stages of "Linksys death" - both

of my Linksys AP's became intermittent in this way

before failing completely a couple weeks after becoming

flaky.

I use Netgear now.

"Kenneth" <usenet@soleSPAMLESSassociates.com> wrote in message

news:9t1u94pltbn1of9e98fs3femgg7fa1k846@4ax.com...

>

> Howdy,

>

> We use a Linksys wireless access point in our home...

>

> On occasion (and apparently randomly) the systems show a

> message saying "Unable to connect to wireless network."

>

> At that point, if I try to reconnect, I see a dialog saying

> "Waiting for network" but no connect is created.

>

> When that happens, I have learned that if I power down the

> wireless access point, and power it up again, all the

> systems will connect in moments.

>

> What might be causing such a failure of the wireless, and

> might there be a way to correct it?

>

> Many thanks,

> --

> Kenneth

>

> If you email... Please remove the "SPAMLESS."

August 10, 2008

Re: Wireless access point periodically fails...?

R. McCarty wrote:

> Did you change the SSID from the factory default of "Linksys" ? If you

> do a View Wireless Networks how many other networks are visible ?

> If you see more than 2-3 networks you may want to switch your unit

> to a Radio channel other than the default of 6.

>

> "Kenneth" <usenet@soleSPAMLESSassociates.com> wrote in message

> news:9t1u94pltbn1of9e98fs3femgg7fa1k846@4ax.com...

>> Howdy,

>>

>> We use a Linksys wireless access point in our home...

>>

>> On occasion (and apparently randomly) the systems show a

>> message saying "Unable to connect to wireless network."

>>

>> At that point, if I try to reconnect, I see a dialog saying

>> "Waiting for network" but no connect is created.

>>

>> When that happens, I have learned that if I power down the

>> wireless access point, and power it up again, all the

>> systems will connect in moments.

>>

>> What might be causing such a failure of the wireless, and

>> might there be a way to correct it?

>>

>> Many thanks,

>> --

>> Kenneth

>>

>> If you email... Please remove the "SPAMLESS."

>

There is also a utility called 'network stumbler' you can download. It

searches all wireless systems in the area and tells you what channel

they are using. In practice you should try using one that is furthest

from the others. There is some documentation with the program that

explains the spacing of channels.

August 10, 2008

Re: Wireless access point periodically fails...?

On Sun, 10 Aug 2008 11:40:00 -0400, "R. McCarty"

<PcEngWork-NoSpam_@mindspring.com> wrote:

>

>"Kenneth" <usenet@soleSPAMLESSassociates.com> wrote in message

>news:9t1u94pltbn1of9e98fs3femgg7fa1k846@4ax.com...

>>

>> Howdy,

>>

>> We use a Linksys wireless access point in our home...

>>

>> On occasion (and apparently randomly) the systems show a

>> message saying "Unable to connect to wireless network."

>>

>> At that point, if I try to reconnect, I see a dialog saying

>> "Waiting for network" but no connect is created.

>>

>> When that happens, I have learned that if I power down the

>> wireless access point, and power it up again, all the

>> systems will connect in moments.

>>

>> What might be causing such a failure of the wireless, and

>> might there be a way to correct it?

>>

>> Many thanks,

>> --

>> Kenneth

>>

>> If you email... Please remove the "SPAMLESS."

>

>Did you change the SSID from the factory default of "Linksys" ? If you

>do a View Wireless Networks how many other networks are visible ?

>If you see more than 2-3 networks you may want to switch your unit

>to a Radio channel other than the default of 6.

>

Howdy,

Yes, I did change the SSID...

View Wireless Networks shows only the one that is in

question.

Thanks for any further thoughts,

--

Kenneth

If you email... Please remove the "SPAMLESS."

August 10, 2008

Re: Wireless access point periodically fails...?

On Sun, 10 Aug 2008 13:37:19 -0400, Big_Al <BigAl@md.com>

wrote:

>R. McCarty wrote:

>> Did you change the SSID from the factory default of "Linksys" ? If you

>> do a View Wireless Networks how many other networks are visible ?

>> If you see more than 2-3 networks you may want to switch your unit

>> to a Radio channel other than the default of 6.

>>

>> "Kenneth" <usenet@soleSPAMLESSassociates.com> wrote in message

>> news:9t1u94pltbn1of9e98fs3femgg7fa1k846@4ax.com...

>>> Howdy,

>>>

>>> We use a Linksys wireless access point in our home...

>>>

>>> On occasion (and apparently randomly) the systems show a

>>> message saying "Unable to connect to wireless network."

>>>

>>> At that point, if I try to reconnect, I see a dialog saying

>>> "Waiting for network" but no connect is created.

>>>

>>> When that happens, I have learned that if I power down the

>>> wireless access point, and power it up again, all the

>>> systems will connect in moments.

>>>

>>> What might be causing such a failure of the wireless, and

>>> might there be a way to correct it?

>>>

>>> Many thanks,

>>> --

>>> Kenneth

>>>

>>> If you email... Please remove the "SPAMLESS."

>>

>There is also a utility called 'network stumbler' you can download. It

>searches all wireless systems in the area and tells you what channel

>they are using. In practice you should try using one that is furthest

>from the others. There is some documentation with the program that

>explains the spacing of channels.

Howdy,

I live in a rural area and the only network that shows up is

the one with which I have the problem.

Thanks for any further thoughts,

--

Kenneth

If you email... Please remove the "SPAMLESS."

August 10, 2008

Re: Wireless access point periodically fails...?

The only other idea that comes to mind is the Wireless control applet.

Many NICs install drivers along with a vendor specific control and

connection applet and not the built-in Wireless Zero Configuration. I

usually prefer to use the Windows supplied one as it is easier to work

with.

"Kenneth" <usenet@soleSPAMLESSassociates.com> wrote in message

news:k9cu949uos4cehh93h06igfrrt1aujeg2k@4ax.com...

> On Sun, 10 Aug 2008 11:40:00 -0400, "R. McCarty"

> <PcEngWork-NoSpam_@mindspring.com> wrote:

>

>>

>>"Kenneth" <usenet@soleSPAMLESSassociates.com> wrote in message

>>news:9t1u94pltbn1of9e98fs3femgg7fa1k846@4ax.com...

>>>

>>> Howdy,

>>>

>>> We use a Linksys wireless access point in our home...

>>>

>>> On occasion (and apparently randomly) the systems show a

>>> message saying "Unable to connect to wireless network."

>>>

>>> At that point, if I try to reconnect, I see a dialog saying

>>> "Waiting for network" but no connect is created.

>>>

>>> When that happens, I have learned that if I power down the

>>> wireless access point, and power it up again, all the

>>> systems will connect in moments.

>>>

>>> What might be causing such a failure of the wireless, and

>>> might there be a way to correct it?

>>>

>>> Many thanks,

>>> --

>>> Kenneth

>>>

>>> If you email... Please remove the "SPAMLESS."

>>

>

>>Did you change the SSID from the factory default of "Linksys" ? If you

>>do a View Wireless Networks how many other networks are visible ?

>>If you see more than 2-3 networks you may want to switch your unit

>>to a Radio channel other than the default of 6.

>>

>

> Howdy,

>

> Yes, I did change the SSID...

>

> View Wireless Networks shows only the one that is in

> question.

>

> Thanks for any further thoughts,

> --

> Kenneth

>

> If you email... Please remove the "SPAMLESS."

August 10, 2008

Re: Wireless access point periodically fails...?

On Sun, 10 Aug 2008 14:29:54 -0400, "R. McCarty"

<PcEngWork-NoSpam_@mindspring.com> wrote:

>The only other idea that comes to mind is the Wireless control applet.

>Many NICs install drivers along with a vendor specific control and

>connection applet and not the built-in Wireless Zero Configuration. I

>usually prefer to use the Windows supplied one as it is easier to work

>with.

Hmmm... I do connect to the network via Windows, but have

the option of using my Intel Wireless software.

Am I correct that this is what you are suggesting?

Thanks again,

--

Kenneth

If you email... Please remove the "SPAMLESS."

August 10, 2008

Re: Wireless access point periodically fails...?

"Kenneth" <usenet@soleSPAMLESSassociates.com> wrote in message

news:9t1u94pltbn1of9e98fs3femgg7fa1k846@4ax.com...

>

> Howdy,

>

> We use a Linksys wireless access point in our home...

>

> On occasion (and apparently randomly) the systems show a

> message saying "Unable to connect to wireless network."

>

> At that point, if I try to reconnect, I see a dialog saying

> "Waiting for network" but no connect is created.

>

> When that happens, I have learned that if I power down the

> wireless access point, and power it up again, all the

> systems will connect in moments.

>

> What might be causing such a failure of the wireless, and

> might there be a way to correct it?

>

> Many thanks,

> --

> Kenneth

>

> If you email... Please remove the "SPAMLESS."

Have you checked with Linksys support? The problem could very well be with

the WAP itself, and have nothing to do with any version of Windows or the

client card drivers.

One thing to watch for with routers is that they are susceptible to heat

damage, heat that they can generate themselves, and can start to fail like

this if they overheat. Don't house them in unventilated areas, such as

closets.

HTH

-pk

August 10, 2008

Re: Wireless access point periodically fails...?

Kenneth wrote:

> On Sun, 10 Aug 2008 14:29:54 -0400, "R. McCarty"

> <PcEngWork-NoSpam_@mindspring.com> wrote:

>

>> The only other idea that comes to mind is the Wireless control applet.

>> Many NICs install drivers along with a vendor specific control and

>> connection applet and not the built-in Wireless Zero Configuration. I

>> usually prefer to use the Windows supplied one as it is easier to work

>> with.

>

> Hmmm... I do connect to the network via Windows, but have

> the option of using my Intel Wireless software.

>

> Am I correct that this is what you are suggesting?

>

> Thanks again,

Either way(Windows on Intel software) should work. One suggestion is to

try placing your router closer to the computer or at least higher. I get

much better signals with my wireless router sitting on top of the

entertainment center rather than on the floor next to it.

Bill

August 10, 2008

Re: Wireless access point periodically fails...?

Kenneth wrote:

> On Sun, 10 Aug 2008 14:29:54 -0400, "R. McCarty"

> <PcEngWork-NoSpam_@mindspring.com> wrote:

>

>> The only other idea that comes to mind is the Wireless control applet.

>> Many NICs install drivers along with a vendor specific control and

>> connection applet and not the built-in Wireless Zero Configuration. I

>> usually prefer to use the Windows supplied one as it is easier to work

>> with.

>

> Hmmm... I do connect to the network via Windows, but have

> the option of using my Intel Wireless software.

>

> Am I correct that this is what you are suggesting?

>

> Thanks again,

Yes, that is what R. McCarty was talking about. You can use *either*

Windows WZC *or* the Intel software, but if both are running

simultaneously, you will likely have problems. Usually the non-Windows

application has an option to disable itself in favor of using Windows,

but not always. For general info on this topic, see

http://www.ezlan.net/wzc.html

--

Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.

http://en.wikipedia.org/wiki/Apollo_Guidance_Computer

http://history.nasa.gov/afj/compessay.htm

August 10, 2008

Re: Wireless access point periodically fails...?

On Sun, 10 Aug 2008 15:23:02 -0700, Bill Sharpe

<wfsnopam@adelphia.net> wrote:

>Kenneth wrote:

>> On Sun, 10 Aug 2008 14:29:54 -0400, "R. McCarty"

>> <PcEngWork-NoSpam_@mindspring.com> wrote:

>>

>>> The only other idea that comes to mind is the Wireless control applet.

>>> Many NICs install drivers along with a vendor specific control and

>>> connection applet and not the built-in Wireless Zero Configuration. I

>>> usually prefer to use the Windows supplied one as it is easier to work

>>> with.

>>

>> Hmmm... I do connect to the network via Windows, but have

>> the option of using my Intel Wireless software.

>>

>> Am I correct that this is what you are suggesting?

>>

>> Thanks again,

>Either way(Windows on Intel software) should work. One suggestion is to

>try placing your router closer to the computer or at least higher. I get

>much better snals with my wireless router sitting on top of the

>entertainment center rather than on the floor next to it.

>

>Bill

Hi Bill,

The wireless happens not to be a router, but that probably

does not matter.

The problem I am having is not strength of signal. It is

strong, but somehow, periodically, the system(s) get

dropped. The signal still shows as "excellent."

Powering down then powering up the wireless access point

then causes the systems to connect immediately, again,

showing an excellent signal.

Thanks for any further thoughts,

--

Kenneth

If you email... Please remove the "SPAMLESS."

August 10, 2008

Re: Wireless access point periodically fails...?

On Sun, 10 Aug 2008 18:55:27 -0400, Lem <lemp40@unknownhost>

wrote:

>Kenneth wrote:

>> On Sun, 10 Aug 2008 14:29:54 -0400, "R. McCarty"

>> <PcEngWork-NoSpam_@mindspring.com> wrote:

>>

>>> The only other idea that comes to mind is the Wireless control applet.

>>> Many NICs install drivers along with a vendor specific control and

>>> connection applet and not the built-in Wireless Zero Configuration. I

>>> usually prefer to use the Windows supplied one as it is easier to work

>>> with.

>>

>> Hmmm... I do connect to the network via Windows, but have

>> the option of using my Intel Wireless software.

>>

>> Am I correct that this is what you are suggesting?

>>

>> Thanks again,

>

>Yes, that is what R. McCarty was talking about. You can use *either*

>Windows WZC *or* the Intel software, but if both are running

>simultaneously, you will likely have problems. Usually the non-Windows

>application has an option to disable itself in favor of using Windows,

>but not always. For general info on this topic, see

>http://www.ezlan.net/wzc.html

Howdy,

I have the Intel software available, but not running...

Thanks,

--

Kenneth

If you email... Please remove the "SPAMLESS."

August 10, 2008

Re: Wireless access point periodically fails...?

On Sun, 10 Aug 2008 17:50:05 -0400, "Patrick Keenan"

<test@dev.null> wrote:

>

>"Kenneth" <usenet@soleSPAMLESSassociates.com> wrote in message

>news:9t1u94pltbn1of9e98fs3femgg7fa1k846@4ax.com...

>>

>> Howdy,

>>

>> We use a Linksys wireless access point in our home...

>>

>> On occasion (and apparently randomly) the systems show a

>> message saying "Unable to connect to wireless network."

>>

>> At that point, if I try to reconnect, I see a dialog saying

>> "Waiting for network" but no connect is created.

>>

>> When that happens, I have learned that if I power down the

>> wireless access point, and power it up again, all the

>> systems will connect in moments.

>>

>> What might be causing such a failure of the wireless, and

>> might there be a way to correct it?

>>

>> Many thanks,

>> --

>> Kenneth

>>

>> If you email... Please remove the "SPAMLESS."

>

>Have you checked with Linksys support? The problem could very well be with

>the WAP itself, and have nothing to do with any version of Windows or the

>client card drivers.

>

>One thing to watch for with routers is that they are susceptible to heat

>damage, heat that they can generate themselves, and can start to fail like

>this if they overheat. Don't house them in unventilated areas, such as

>closets.

>

>HTH

>-pk

Howdy,

Your comments are particularly interesting because we do,

indeed, have the unit in a rather warm cabinet.

I will look into alternate locations, and thank you for your

suggestion,

--

Kenneth

If you email... Please remove the "SPAMLESS."

August 11, 2008

Re: Wireless access point periodically fails...?

Kenneth wrote:

> Howdy,

>

> We use a Linksys wireless access point in our home...

>

> On occasion (and apparently randomly) the systems show a

> message saying "Unable to connect to wireless network."

>

> At that point, if I try to reconnect, I see a dialog saying

> "Waiting for network" but no connect is created.

>

> When that happens, I have learned that if I power down the

> wireless access point, and power it up again, all the

> systems will connect in moments.

>

> What might be causing such a failure of the wireless, and

> might there be a way to correct it?

>

> Many thanks,

Hi Kenneth,

This is a common problem with all home a wireless

equipment. I get these complaints ALL THE TIME.

(A commercial AP would run you in the $500 to 1500

range. These won't freeze up on you.)

Just hold your nose and power cycle the thing.

Or, switch to wired.

-T

August 11, 2008

Re: Wireless access point periodically fails...?

On Sun, 10 Aug 2008 17:37:23 -0700, ToddAndMargo

<ToddAndMargo@invalid.com> wrote:

>Kenneth wrote:

>> Howdy,

>>

>> We use a Linksys wireless access point in our home...

>>

>> On occasion (and apparently randomly) the systems show a

>> message saying "Unable to connect to wireless network."

>>

>> At that point, if I try to reconnect, I see a dialog saying

>> "Waiting for network" but no connect is created.

>>

>> When that happens, I have learned that if I power down the

>> wireless access point, and power it up again, all the

>> systems will connect in moments.

>>

>> What might be causing such a failure of the wireless, and

>> might there be a way to correct it?

>>

>> Many thanks,

>

>Hi Kenneth,

>

>This is a common problem with all home a wireless

>equipment. I get these complaints ALL THE TIME.

>(A commercial AP would run you in the $500 to 1500

>range. These won't freeze up on you.)

>

>Just hold your nose and power cycle the thing.

>

>Or, switch to wired.

>

>-T

Hi Todd,

Thanks for your comments...

But it does raise some questions:

I've been using this WAP for about two years and it did not

drop a system until perhaps a month ago. Since then, it has

happened on the order of eight times.

If it is just the "nature of the beast" why would you guess

the problem has just arisen?

Also, might you say something more about what is actually

causing the problem? That is, with a strong signal, what is

causing the systems to be dropped?

Thanks again,

--

Kenneth

If you email... Please remove the "SPAMLESS."

August 11, 2008

Re: Wireless access point periodically fails...?

Kenneth wrote:

> On Sun, 10 Aug 2008 17:37:23 -0700, ToddAndMargo

> <ToddAndMargo@invalid.com> wrote:

>

>> Kenneth wrote:

>>> Howdy,

>>>

>>> We use a Linksys wireless access point in our home...

>>>

>>> On occasion (and apparently randomly) the systems show a

>>> message saying "Unable to connect to wireless network."

>>>

>>> At that point, if I try to reconnect, I see a dialog saying

>>> "Waiting for network" but no connect is created.

>>>

>>> When that happens, I have learned that if I power down the

>>> wireless access point, and power it up again, all the

>>> systems will connect in moments.

>>>

>>> What might be causing such a failure of the wireless, and

>>> might there be a way to correct it?

>>>

>>> Many thanks,

>> Hi Kenneth,

>>

>> This is a common problem with all home a wireless

>> equipment. I get these complaints ALL THE TIME.

>> (A commercial AP would run you in the $500 to 1500

>> range. These won't freeze up on you.)

>>

>> Just hold your nose and power cycle the thing.

>>

>> Or, switch to wired.

>>

>> -T

>

> Hi Todd,

>

> Thanks for your comments...

>

> But it does raise some questions:

>

> I've been using this WAP for about two years and it did not

> drop a system until perhaps a month ago. Since then, it has

> happened on the order of eight times.

>

> If it is just the "nature of the beast" why would you guess

> the problem has just arisen?

>

> Also, might you say something more about what is actually

> causing the problem? That is, with a strong signal, what is

> causing the systems to be dropped?

>

> Thanks again,

Hi Kenneth,

Home wireless equipment is real junk. It has a very

short lifespan. Your unit may just be failing from

old age. Two years is old for home equipment.

This is one of those "you get what you pay for".

I see this a lot, even with new equipment.

I do not believe there is anything you can do to

fix the problem, other than just replacing the thing.

And, even at that, things may not get any better.

Of the home equipment I see, D-Link seem to be

a bit better. But only a little bit. You still

have to do a lot of power cycling.

I'd just hold my nose until it pooped out completely.

If wireless is critical to your business, consider

a commercial level unit.

Or, just wire it. Ethernet is a gazillion

times more reliable than wireless.

-T

August 11, 2008

Re: Wireless access point periodically fails...?

Kenneth wrote:

> On Sun, 10 Aug 2008 17:37:23 -0700, ToddAndMargo

> <ToddAndMargo@invalid.com> wrote:

>

>> Kenneth wrote:

>>> Howdy,

>>>

>>> We use a Linksys wireless access point in our home...

>>>

>>> On occasion (and apparently randomly) the systems show a

>>> message saying "Unable to connect to wireless network."

>>>

>>> At that point, if I try to reconnect, I see a dialog saying

>>> "Waiting for network" but no connect is created.

>>>

>>> When that happens, I have learned that if I power down the

>>> wireless access point, and power it up again, all the

>>> systems will connect in moments.

>>>

>>> What might be causing such a failure of the wireless, and

>>> might there be a way to correct it?

>>>

>>> Many thanks,

>> Hi Kenneth,

>>

>> This is a common problem with all home a wireless

>> equipment. I get these complaints ALL THE TIME.

>> (A commercial AP would run you in the $500 to 1500

>> range. These won't freeze up on you.)

>>

>> Just hold your nose and power cycle the thing.

>>

>> Or, switch to wired.

>>

>> -T

>

> Hi Todd,

>

> Thanks for your comments...

>

> But it does raise some questions:

>

> I've been using this WAP for about two years and it did not

> drop a system until perhaps a month ago. Since then, it has

> happened on the order of eight times.

>

> If it is just the "nature of the beast" why would you guess

> the problem has just arisen?

>

> Also, might you say something more about what is actually

> causing the problem? That is, with a strong signal, what is

> causing the systems to be dropped?

>

> Thanks again,

Hi Kenneth,

Home wireless equipment is real junk. It has a very

short lifespan. Your unit may just be failing from

old age. Two years is old for home equipment.

This is one of those "you get what you pay for".

I see this a lot, even with new equipment.

I do not believe there is anything you can do to

fix the problem, other than just replacing the thing.

And, even at that, things may not get any better.

Of the home equipment I see, D-Link seem to be

a bit better. But only a little bit. You still

have to do a lot of power cycling.

I'd just hold my nose until it pooped out completely.

If wireless is critical to your business, consider

a commercial level unit.

Or, just wire it. Ethernet is a gazillion

times more reliable than wireless.

-T

October 18, 2008

Re: Wireless access point periodically fails...?

I am writing this letter to ALL Wireless Router manufacturers.

I have a Linksys Wireless Router Model:BEFW11S4. It is 7 years (yes, count

them, all of seven little years) old. I have visited the Linksys website

numerous times trying to set up the WEP/WPA security on that wireless router

(as all responsible wireless router owners should!). I found that there are

no links to any wireless router setting websites that are congruent with the

screen shots from Linksys' own self help technical support site. I have had

to call Linksys several times to resolve this issue only to be placed on hold

for lengthy times (sometimes my call was dropped and I had to start over ....

how sad for such a large company to have such poorly trained phone

receptionists!), then be transferred (see previous comment about the phone

receptionists) to a supposed supervisor, only to finally be transferred to

someone who tells me that the warranty has expired and wants me to pay $40.00

for the technical support to do the right thing that I want and need to do.

First, the device works fine (as evidenced by this e-mail that you have

just received)!

Second, why should I have to pay for doing the right thing?

Third, if I am going to be EXTORTED into buying a new wireless router so

that I can do the right thing and set up an encryption key for a secure

network, what on Gods' Green Earth makes anyone think that I would CHOOSE to

buy another Linksys product when ALL that I have ever received from them is a

functional wireless router (yes, even after seven whole years) and the

crappiest Customer Service/Technical Support I have ever had the displeasure

to encounter!

I shall copy this letter and try to find as many Chat Rooms as possible in

order to spread the word of ALL that I have gone through with the Chain of

Command at the Linksys phone center, well above and beyond what any

reasonable person should expect to go through, and still have NO RELIEF

concerning my singular issue with their product and its capabilities that I

SHOULD be able to enjoy as the owner of said product! What has happend to

"The Customer Is Always Right" Customer Service mantra (I can't say "In

America" because the call was handled in India)? Is the Customer, the ones

that makes the company what it is through the purchase of products, so

worthless to the company that they can just be treated with abject contempt

and scorn? Is the Customer to thus be trampled underfoot? Are we paying to

be so abused? I, for one (yes, one, the beginning of all), shall NOT be

treated in such manner, and CERTAINLY shall NOT PAY to be treated as such!

In this world of expanding technologies, it shall be those with the

GREATEST Customer Appeal that shall continue to be found worthwile in the

publics' eyes (and pocketbooks) and shall grow to meet the demands of a

growing world - ESPECIALLY in the Electronics Department!

It is now my strongest desire that the Linksys Corporation suffers

irreparable damage and goes out of business for their Crappy Customer

Service! I can only hope that I reach enough people around the world to bring

this desire true!

"Patrick Keenan" wrote:

>

> "Kenneth" <usenet@soleSPAMLESSassociates.com> wrote in message

> news:9t1u94pltbn1of9e98fs3femgg7fa1k846@4ax.com...

> >

> > Howdy,

> >

> > We use a Linksys wireless access point in our home...

> >

> > On occasion (and apparently randomly) the systems show a

> > message saying "Unable to connect to wireless network."

> >

> > At that point, if I try to reconnect, I see a dialog saying

> > "Waiting for network" but no connect is created.

> >

> > When that happens, I have learned that if I power down the

> > wireless access point, and power it up again, all the

> > systems will connect in moments.

> >

> > What might be causing such a failure of the wireless, and

> > might there be a way to correct it?

> >

> > Many thanks,

> > --

> > Kenneth

> >

> > If you email... Please remove the "SPAMLESS."

>

> Have you checked with Linksys support? The problem could very well be with

> the WAP itself, and have nothing to do with any version of Windows or the

> client card drivers.

>

> One thing to watch for with routers is that they are susceptible to heat

> damage, heat that they can generate themselves, and can start to fail like

> this if they overheat. Don't house them in unventilated areas, such as

> closets.

>

> HTH

> -pk

>

October 18, 2008