Guest Calab Posted August 10, 2008 Posted August 10, 2008 I have just installed Windows XP Pro (SP2) on my computer. All the hardware drivers are installed and working normally. No other software has been installed yet. I'm hoping someone can shed some light on this. I went online and did my Windows updates a few times, installing SP3 and whatever patches were offerred. I also installed Microsoft Update. Now for some reason, when I do Windows Update, or try to run the MS Live Messenger installers, I'm told that the installations have failed. Right now the following updates are outstanding: KB928365 - NET security update .NET 1.1 SP1 KB951213 - Silverlight 1.0 install The Live Messenger installer puts the following entry in the event viewer, but I have no idea what it's complaining about: The description for Event ID ( 5000 ) in Source ( WindowsLiveSetup ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: wlsetupdiagnostic, windows live messenger, 8.5.1302.1018, oninstallend_ 0x80004002, 12.0.1471.1025, NIL, NIL, NIL, NIL, NIL, NIL.
Guest Andrew E. Posted August 10, 2008 Posted August 10, 2008 RE: New XP install... Update not working? SP2 & SP3 are fine,however after SP3 windows installer needs to be updated to v3.1,or installations such as messenger fail. "Calab" wrote: > I have just installed Windows XP Pro (SP2) on my computer. All the hardware > drivers are installed and working normally. No other software has been > installed yet. I'm hoping someone can shed some light on this. > > I went online and did my Windows updates a few times, installing SP3 and > whatever patches were offerred. I also installed Microsoft Update. > > Now for some reason, when I do Windows Update, or try to run the MS Live > Messenger installers, I'm told that the installations have failed. > > Right now the following updates are outstanding: > KB928365 - NET security update > .NET 1.1 SP1 > KB951213 - Silverlight 1.0 install > > The Live Messenger installer puts the following entry in the event viewer, > but I have no idea what it's complaining about: > > The description for Event ID ( 5000 ) in Source ( WindowsLiveSetup ) cannot > be found. The local computer may not have the necessary registry information > or message DLL files to display messages from a remote computer. You may be > able to use the /AUXSOURCE= flag to retrieve this description; see Help and > Support for details. The following information is part of the event: > wlsetupdiagnostic, windows live messenger, 8.5.1302.1018, oninstallend_ > 0x80004002, 12.0.1471.1025, NIL, NIL, NIL, NIL, NIL, NIL. > > >
Guest Calab Posted August 11, 2008 Posted August 11, 2008 Re: New XP install... Update not working? Thank you very much! ----- Original Message ----- From: "Andrew E." <eckrichco@msn.com> Newsgroups: microsoft.public.windowsxp.general,microsoft.public.windowsxp.help_and_support Sent: Sunday, August 10, 2008 3:33 PM Subject: RE: New XP install... Update not working? > SP2 & SP3 are fine,however after SP3 windows installer needs to be > updated > to v3.1,or installations such as messenger fail. > > "Calab" wrote: >> Now for some reason, when I do Windows Update, or try to run the MS Live >> Messenger installers, I'm told that the installations have failed.
Guest PA Bear [MS MVP] Posted August 11, 2008 Posted August 11, 2008 Re: New XP install... Update not working? CrystalBall© sez... Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation http://support.microsoft.com/kb/943144 NB: Ignore the title, if necessary; also applies to Upgrade installs, and Recovery installs. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Calab wrote: > I have just installed Windows XP Pro (SP2) on my computer. All the > hardware > drivers are installed and working normally. No other software has been > installed yet. I'm hoping someone can shed some light on this. > > I went online and did my Windows updates a few times, installing SP3 and > whatever patches were offerred. I also installed Microsoft Update. > > Now for some reason, when I do Windows Update, or try to run the MS Live > Messenger installers, I'm told that the installations have failed. > > Right now the following updates are outstanding: > KB928365 - NET security update > .NET 1.1 SP1 > KB951213 - Silverlight 1.0 install > > The Live Messenger installer puts the following entry in the event viewer, > but I have no idea what it's complaining about: > > The description for Event ID ( 5000 ) in Source ( WindowsLiveSetup ) > cannot > be found. The local computer may not have the necessary registry > information > or message DLL files to display messages from a remote computer. You may > be > able to use the /AUXSOURCE= flag to retrieve this description; see Help > and > Support for details. The following information is part of the event: > wlsetupdiagnostic, windows live messenger, 8.5.1302.1018, oninstallend_ > 0x80004002, 12.0.1471.1025, NIL, NIL, NIL, NIL, NIL, NIL.
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