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how do i get files to disk while in safe mode

Guest sunshinebear

By Guest sunshinebear
in Windows XP

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Guest sunshinebear

Guest sunshinebear

Posted
Posted

need help with my friends computer.

 

what it is they have managed to get a bad virus on it even though they have

got AVG on it. (it seem to be working in conection with the AVG so have been

told that i need to re-boot it)

the virus has put an icon on the desk top that says "window xp anti-virus

2008"

 

now i have got the copmuter in safe mode and have sorted out all the stuff

that they want to keep.

 

like all there pictures (size 207mb?) and music (1.33gb?).

 

but what i need to know is how do i get these files to disk or a stick as i

need to do it while the computer is still in safe mode (cant do anything with

the computer out of safe mode)

 

if i cant do it by putting them to disk or stick if i was to put it in safe

mode with networking and transferd them to another computer say over msn or

some thing like that would i transfer the virus to the other computer. the

other computer is window vista.

 

i know how to re-boot the computer just dont know how to get the files off

while it is in save mode

 

they would take the computer to pc world but he lost his job 6 week ago and

they cant afford to take it.

 

any help please as i have been trying to suss it out for the last 4 days

 

claire

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Guest Pegasus \(MVP\)

Guest Pegasus \(MVP\)

Posted
Posted

Re: how do i get files to disk while in safe mode

 

 

"sunshinebear" <sunshinebear@discussions.microsoft.com> wrote in message

news:0C41F005-F216-46BD-9820-22A83BCF99A5@microsoft.com...

> need help with my friends computer.

>

> what it is they have managed to get a bad virus on it even though they

> have

> got AVG on it. (it seem to be working in conection with the AVG so have

> been

> told that i need to re-boot it)

> the virus has put an icon on the desk top that says "window xp anti-virus

> 2008"

>

> now i have got the copmuter in safe mode and have sorted out all the stuff

> that they want to keep.

>

> like all there pictures (size 207mb?) and music (1.33gb?).

>

> but what i need to know is how do i get these files to disk or a stick as

> i

> need to do it while the computer is still in safe mode (cant do anything

> with

> the computer out of safe mode)

>

> if i cant do it by putting them to disk or stick if i was to put it in

> safe

> mode with networking and transferd them to another computer say over msn

> or

> some thing like that would i transfer the virus to the other computer. the

> other computer is window vista.

>

> i know how to re-boot the computer just dont know how to get the files off

> while it is in save mode

>

> they would take the computer to pc world but he lost his job 6 week ago

> and

> they cant afford to take it.

>

> any help please as i have been trying to suss it out for the last 4 days

>

> claire

 

Here are a couple of options:

- Copy them to a flash disk while in Safe Mode.

- Temporarily connect the disk as a slave disk to another machine,

then copy the files across.

Since these are data files, there is no risk of infecting the other

machine, provided that you scan them for viruses before opening them.

 

This would be a good time to ask the owners of the machine about

their backup policy. When the next disaster hits them they might

lose all of their files, e.g. if the hard disk fails or if the file

structure

gets corrupted. A 2.5" disk in an external USB case would make

a low-cost but highly effective backup device.

Guest DL

Guest DL

Posted
Posted

Re: how do i get files to disk while in safe mode

 

You dont have a virus you have a malaware/Trojan "windows xp anti-virus"

Windows Defender

SpyBot Search & Destroy

Adaware

are all free malaware scanning apps

 

"sunshinebear" <sunshinebear@discussions.microsoft.com> wrote in message

news:0C41F005-F216-46BD-9820-22A83BCF99A5@microsoft.com...

> need help with my friends computer.

>

> what it is they have managed to get a bad virus on it even though they

> have

> got AVG on it. (it seem to be working in conection with the AVG so have

> been

> told that i need to re-boot it)

> the virus has put an icon on the desk top that says "window xp anti-virus

> 2008"

>

> now i have got the copmuter in safe mode and have sorted out all the stuff

> that they want to keep.

>

> like all there pictures (size 207mb?) and music (1.33gb?).

>

> but what i need to know is how do i get these files to disk or a stick as

> i

> need to do it while the computer is still in safe mode (cant do anything

> with

> the computer out of safe mode)

>

> if i cant do it by putting them to disk or stick if i was to put it in

> safe

> mode with networking and transferd them to another computer say over msn

> or

> some thing like that would i transfer the virus to the other computer. the

> other computer is window vista.

>

> i know how to re-boot the computer just dont know how to get the files off

> while it is in save mode

>

> they would take the computer to pc world but he lost his job 6 week ago

> and

> they cant afford to take it.

>

> any help please as i have been trying to suss it out for the last 4 days

>

> claire

Guest Moi

Guest Moi

Posted
Posted

Re: how do i get files to disk while in safe mode

 

Well known virus!

 

"sunshinebear" <sunshinebear@discussions.microsoft.com> wrote in message

news:0C41F005-F216-46BD-9820-22A83BCF99A5@microsoft.com...

> need help with my friends computer.

>

> what it is they have managed to get a bad virus on it even though they

> have

> got AVG on it. (it seem to be working in conection with the AVG so have

> been

> told that i need to re-boot it)

> the virus has put an icon on the desk top that says "window xp anti-virus

> 2008"

>

> now i have got the copmuter in safe mode and have sorted out all the stuff

> that they want to keep.

>

> like all there pictures (size 207mb?) and music (1.33gb?).

>

> but what i need to know is how do i get these files to disk or a stick as

> i

> need to do it while the computer is still in safe mode (cant do anything

> with

> the computer out of safe mode)

>

> if i cant do it by putting them to disk or stick if i was to put it in

> safe

> mode with networking and transferd them to another computer say over msn

> or

> some thing like that would i transfer the virus to the other computer. the

> other computer is window vista.

>

> i know how to re-boot the computer just dont know how to get the files off

> while it is in save mode

>

> they would take the computer to pc world but he lost his job 6 week ago

> and

> they cant afford to take it.

>

> any help please as i have been trying to suss it out for the last 4 days

>

> claire

Guest Patrick Keenan

Guest Patrick Keenan

Posted
Posted

Re: how do i get files to disk while in safe mode

 

 

"sunshinebear" <sunshinebear@discussions.microsoft.com> wrote in message

news:0C41F005-F216-46BD-9820-22A83BCF99A5@microsoft.com...

> need help with my friends computer.

>

> what it is they have managed to get a bad virus on it even though they

> have

> got AVG on it. (it seem to be working in conection with the AVG so have

> been

> told that i need to re-boot it)

> the virus has put an icon on the desk top that says "window xp anti-virus

> 2008"

>

> now i have got the copmuter in safe mode and have sorted out all the stuff

> that they want to keep.

>

> like all there pictures (size 207mb?) and music (1.33gb?).

>

> but what i need to know is how do i get these files to disk or a stick as

> i

> need to do it while the computer is still in safe mode (cant do anything

> with

> the computer out of safe mode)

>

> if i cant do it by putting them to disk or stick if i was to put it in

> safe

> mode with networking and transferd them to another computer say over msn

> or

> some thing like that would i transfer the virus to the other computer. the

> other computer is window vista.

>

> i know how to re-boot the computer just dont know how to get the files off

> while it is in save mode

>

> they would take the computer to pc world but he lost his job 6 week ago

> and

> they cant afford to take it.

>

> any help please as i have been trying to suss it out for the last 4 days

>

> claire

 

For me, the best way to do this task is to take the drive out of the system,

attach it to another XP system, and just copy the files off. It's quick

and easy and it doesn't matter if the system is in safe or regtular mode,

because that OS version isn't running.

 

If you want to be careful, you should take the entire user folder, as this

will contain the Windows Address Book and any Outlook Express or Outlook

mail files.

 

Before you start, be sure that the host system's anti-virus is up to date,

and files will be scanned as they are copied. You shouldn't have any

problem with copying infections this way.

 

I often use a shareware utility called FileSync for this purpose.

http://www.fileware.com/products.htm#FileSync

 

It works very well, but if you have files that are over 4 gig, it may show

copying progress of over 100%.

 

Also, on the host system, change the Explorer view to include showing hidden

and system files. In Vista, in Explorer, click on Organize, choose Folder

and Search Operations, then the View tab.

 

 

You can complete this task quickly easily with an external USB2 drive case

or adapter. These start around $20 - $30, are very useful, and you may be

able to borrow one, remove its current drive, add this one, and put it back

the way it was when done. You don't have to bolt everything together when

you use the cases for this purpose.

 

Just be sure that the case you get matches the type of drive you have, IDE

or SATA. IDE drives have wide connectors with 40 pins, SATA drives have

narrow connectors with no pins. They are clearly not interchangeable.

 

You may have to move jumpers if the drives are IDE; most IDE drives want to

be in Master mode, but IIRC I have found that Western Digital drives want to

have no jumpers. Make a note of the current jumper settings before you

start.

 

If you've been at this for a few days, the $20 - $30 is probably well spent

for the aggravation.

 

HTH

-pk

Guest Patrick Keenan

Guest Patrick Keenan

Posted
Posted

Re: how do i get files to disk while in safe mode

 

 

"sunshinebear" <sunshinebear@discussions.microsoft.com> wrote in message

news:0C41F005-F216-46BD-9820-22A83BCF99A5@microsoft.com...

> need help with my friends computer.

>

> what it is they have managed to get a bad virus on it even though they

> have

> got AVG on it. (it seem to be working in conection with the AVG so have

> been

> told that i need to re-boot it)

> the virus has put an icon on the desk top that says "window xp anti-virus

> 2008"

>

> now i have got the copmuter in safe mode and have sorted out all the stuff

> that they want to keep.

>

> like all there pictures (size 207mb?) and music (1.33gb?).

>

> but what i need to know is how do i get these files to disk or a stick as

> i

> need to do it while the computer is still in safe mode (cant do anything

> with

> the computer out of safe mode)

>

> if i cant do it by putting them to disk or stick if i was to put it in

> safe

> mode with networking and transferd them to another computer say over msn

> or

> some thing like that would i transfer the virus to the other computer. the

> other computer is window vista.

>

> i know how to re-boot the computer just dont know how to get the files off

> while it is in save mode

>

> they would take the computer to pc world but he lost his job 6 week ago

> and

> they cant afford to take it.

>

> any help please as i have been trying to suss it out for the last 4 days

>

> claire

 

Also, while you have the drive attached to the other system, locate the

program folder for this fake anti-virus, and rename it. I usually just

add an X at the beginning of the name. When you put the drive back and

restart the system, you may well get some error messages, but the malware

will not be able to launch and you will again be in control of the system.

 

In addition, take that opportunity to empty the Temp folders.

 

HTH

-pk

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