Guest nmunafo Posted August 11, 2008 Posted August 11, 2008 My friend's computer had an problem. He was unable to boot his XP SP2 system with any setting, his system hanging on mup.sys in Safe Mode. In an attempt to correct the problem, another friend installed another version of XP creating a dual boot of XPs. That installation worked just fine, but needs to be verified. We used that installation to remove all the old files from the PC. We tried all the fixes suggested for correcting a mup.sys error - disabling L1 & L2 cache, removing all PCI boards, etc... Tried the Repair Module - fixboot, fixmbr... None fixed the problem. However, while removing the personal files, we found that Windows Update seemed to have been running the night/early AM the computer stopped running. I don't remember if the power went out that night, but could an Update stopped in the middle of install cause this problem? Anyway, as one of many last ditch efforts to avoid reformatting the HDD, I created a slipstreamed XP SP3 bootable install CD. Inside the setup, I am able to run the Repair Module and it recognizes both installations of XP, but when I try to install/update to SP3 only recognizes the newer install. I am hoping that uninstalling the newer install will allow the setup to see the original XP in the install menu. Then, I can update it to SP3. However, all the tutorials I have found to uninstall XP basically tell you to go to the Windows you want to keep and remove the install directory for the other version. My problem is that I cannot run the version I want to keep. Is there any other way to do it? I know I asked a lot of questions, but I would appreciate answers to any of them. Thanks.
Guest Stephen Harris Posted August 11, 2008 Posted August 11, 2008 Re: Uninstalling XP from Dual Boot System (Both XP) & mup.sys error nmunafo wrote: > My friend's computer had an problem. He was unable to boot his XP SP2 system > with any setting, his system hanging on mup.sys in Safe Mode. > > In an attempt to correct the problem, another friend installed another > version of XP creating a dual boot of XPs. That installation worked just > fine, but needs to be verified. We used that installation to remove all the > old files from the PC. > > We tried all the fixes suggested for correcting a mup.sys error - disabling > L1 & L2 cache, removing all PCI boards, etc... Tried the Repair Module - > fixboot, fixmbr... None fixed the problem. > > However, while removing the personal files, we found that Windows Update > seemed to have been running the night/early AM the computer stopped running. > I don't remember if the power went out that night, but could an Update > stopped in the middle of install cause this problem? > > Anyway, as one of many last ditch efforts to avoid reformatting the HDD, I > created a slipstreamed XP SP3 bootable install CD. Inside the setup, I am > able to run the Repair Module and it recognizes both installations of XP, but > when I try to install/update to SP3 only recognizes the newer install. I am > hoping that uninstalling the newer install will allow the setup to see the > original XP in the install menu. Then, I can update it to SP3. > > However, all the tutorials I have found to uninstall XP basically tell you > to go to the Windows you want to keep and remove the install directory for > the other version. My problem is that I cannot run the version I want to > keep. Is there any other way to do it? > > I know I asked a lot of questions, but I would appreciate answers to any of > them. Thanks. Well, you can install a Windows.000 on the same partition that hosts the original Windows installation. That doesn't disturb the data, but I think the apps won't be working. Acronis has different options for backup. The whole disk or select partitions on the disk. I think it can back up applications. See if you can backup the applications of the original Windows partition. Backup the data separately. Then reformat the whole drive and reinstall the SP3 slipstream. Now if the second instance or partition of the dual boot is working, you can clone the second partition onto the first partition (clone the second of the XP dual boot onto the first). And then delete the second partition of the dual boot. IMO, the difficult aspect of this is keeping that registry which has the installed application information and Program Files. It doesn't seem to me that the approaches so far understand this, that is, I don't see how the previous approaches accomplish this. Anyway this is an interesting topic and I hope I see an easier answer than mine. On some computers, the SP3 update has been released through automatic updates. SP3 fails to complete or some other error which causes various boot problems. Regards
Guest Pegasus \(MVP\) Posted August 11, 2008 Posted August 11, 2008 Re: Uninstalling XP from Dual Boot System (Both XP) & mup.sys error "nmunafo" <nmunafo@discussions.microsoft.com> wrote in message news:F9049688-5D37-4B56-AE37-BD377C85B156@microsoft.com... > My friend's computer had an problem. He was unable to boot his XP SP2 > system > with any setting, his system hanging on mup.sys in Safe Mode. > > In an attempt to correct the problem, another friend installed another > version of XP creating a dual boot of XPs. That installation worked just > fine, but needs to be verified. We used that installation to remove all > the > old files from the PC. > > We tried all the fixes suggested for correcting a mup.sys error - > disabling > L1 & L2 cache, removing all PCI boards, etc... Tried the Repair Module - > fixboot, fixmbr... None fixed the problem. > > However, while removing the personal files, we found that Windows Update > seemed to have been running the night/early AM the computer stopped > running. > I don't remember if the power went out that night, but could an Update > stopped in the middle of install cause this problem? > > Anyway, as one of many last ditch efforts to avoid reformatting the HDD, I > created a slipstreamed XP SP3 bootable install CD. Inside the setup, I am > able to run the Repair Module and it recognizes both installations of XP, > but > when I try to install/update to SP3 only recognizes the newer install. I > am > hoping that uninstalling the newer install will allow the setup to see the > original XP in the install menu. Then, I can update it to SP3. > > However, all the tutorials I have found to uninstall XP basically tell you > to go to the Windows you want to keep and remove the install directory for > the other version. My problem is that I cannot run the version I want to > keep. Is there any other way to do it? > > I know I asked a lot of questions, but I would appreciate answers to any > of > them. Thanks. I'm a little unclear about your post and what you're actually asking. You write "In an attempt to correct the problem, another friend installed another version of XP creating a dual boot of XPs. That installation worked just fine, but needs to be verified." Questions: - "What do you mean with "verified"? - If this installation works fine, where is the problem? - What exactly do you mean with "while removing the personal files"? - Seeing that your previous best efforts to keep the original version failed, why don't you simply keep the new version of WinXP? - Where exactly was the original installation? Where is the new version? By the way, your old system probably loaded mup.sys successfully but it locked up on the driver that came after mup.sys. What driver this is I would not know but re-installing Windows was a good solution. I would keep that new new version.
Guest nmunafo Posted August 11, 2008 Posted August 11, 2008 Re: Uninstalling XP from Dual Boot System (Both XP) & mup.sys erro Re: Uninstalling XP from Dual Boot System (Both XP) & mup.sys erro The "other" version of XP is from a disc that has already been verified/activated on another computer. We are only using it during the trial period, because it cannot be activated/verified on a second computer. We used it to create backups of our friend's music, photos, documents, etc... Because we cannot keep the second copy of XP on the computer any longer than the trial period, it is no use to keep it. The second version was installed to C:\Windows2, while the original was installed to C:\Windows. To clarify the "when removing personal files" statement - While we were in the second version of XP, looking at files on the HDD, we looked at files that had been modified (from the ORIGINAL XP) on the night the computer had stopped working. We saw that the Windows Update log file (from the ORIGINAL XP) seemed to indicate that it had installed an update/updates that night, but I don't know if it had finished installing them. I was hoping that if the power were to go out in the middle of the installation of an update, that it could have caused the boot problems experienced with the original XP. Stephen Harris's comment indicates that it is a possibility. That's why I created a slipstreamed XP SP3 bootable CD to install/update the original XP to SP3, hoping that might cure the boot problem. My biggest issue is this - when I boot from the XP SP3 CD, I can find both copies of XP in the repair module, but I can only find the second installation in the install menu. I am looking to uninstall the second version of XP in hopes that the install menu will then recognize the original installation (plus the second XP's trial period is about to expire anyway). However, every tutorial I have seen tells you to login to the Windows you want to KEEP, which I can't do because it won't boot. So my BIGGEST question is - Is there any way to uninstall the second version of XP without logging in to the original version? My friend never got an XP cd with his system (stupid package deals), so I am trying to avoid wiping his HDD, so he doesn't have to buy another OS. If I missed anything in dealing with the mup.sys bootup error, I'd appreciate advice, but I'm really looking for how to uninstall XP without running another version of XP. "Pegasus (MVP)" wrote: > > "nmunafo" <nmunafo@discussions.microsoft.com> wrote in message > news:F9049688-5D37-4B56-AE37-BD377C85B156@microsoft.com... > > My friend's computer had an problem. He was unable to boot his XP SP2 > > system > > with any setting, his system hanging on mup.sys in Safe Mode. > > > > In an attempt to correct the problem, another friend installed another > > version of XP creating a dual boot of XPs. That installation worked just > > fine, but needs to be verified. We used that installation to remove all > > the > > old files from the PC. > > > > We tried all the fixes suggested for correcting a mup.sys error - > > disabling > > L1 & L2 cache, removing all PCI boards, etc... Tried the Repair Module - > > fixboot, fixmbr... None fixed the problem. > > > > However, while removing the personal files, we found that Windows Update > > seemed to have been running the night/early AM the computer stopped > > running. > > I don't remember if the power went out that night, but could an Update > > stopped in the middle of install cause this problem? > > > > Anyway, as one of many last ditch efforts to avoid reformatting the HDD, I > > created a slipstreamed XP SP3 bootable install CD. Inside the setup, I am > > able to run the Repair Module and it recognizes both installations of XP, > > but > > when I try to install/update to SP3 only recognizes the newer install. I > > am > > hoping that uninstalling the newer install will allow the setup to see the > > original XP in the install menu. Then, I can update it to SP3. > > > > However, all the tutorials I have found to uninstall XP basically tell you > > to go to the Windows you want to keep and remove the install directory for > > the other version. My problem is that I cannot run the version I want to > > keep. Is there any other way to do it? > > > > I know I asked a lot of questions, but I would appreciate answers to any > > of > > them. Thanks. > > I'm a little unclear about your post and what you're actually asking. > You write > "In an attempt to correct the problem, another friend installed another > version of XP creating a dual boot of XPs. That installation worked just > fine, but needs to be verified." > > Questions: > - "What do you mean with "verified"? > - If this installation works fine, where is the problem? > - What exactly do you mean with "while removing the personal files"? > - Seeing that your previous best efforts to keep the original version > failed, why don't you simply keep the new version of WinXP? > - Where exactly was the original installation? Where is the new version? > By the way, your old system probably loaded mup.sys successfully but > it locked up on the driver that came after mup.sys. What driver this is > I would not know but re-installing Windows was a good solution. I would > keep that new new version. > > >
Guest Pegasus \(MVP\) Posted August 11, 2008 Posted August 11, 2008 Re: Uninstalling XP from Dual Boot System (Both XP) & mup.sys erro Re: Uninstalling XP from Dual Boot System (Both XP) & mup.sys erro "nmunafo" <nmunafo@discussions.microsoft.com> wrote in message news:BACCB0E5-9F82-4CBB-965D-0F4DC0805FFE@microsoft.com... > The "other" version of XP is from a disc that has already been > verified/activated on another computer. We are only using it during the > trial > period, because it cannot be activated/verified on a second computer. We > used > it to create backups of our friend's music, photos, documents, etc... Sorry, I'm unable to wrap my mind around your particular configuration. Perhaps some other respondent can assist. A fresh installation onto a newly formatted disk would get you out of this quagmire.
Guest Gary S. Terhune Posted August 11, 2008 Posted August 11, 2008 Re: Uninstalling XP from Dual Boot System (Both XP) & mup.sys erro Re: Uninstalling XP from Dual Boot System (Both XP) & mup.sys erro Friend 1, while trying to helpful, royally screwed things up. MUP.SYS is simply usually the last driver to get loaded as Safe Mode is loading, and has nothing to do with the issue. While I can't give you specific instructions off the top of my head, I believe your solution is to use any XP installation disk to launch the Recovery Console, log on to the old system, use the console to remove the new Windows directories, and then go to the original Windows folder, run the following: DIR /ah $NtUninstal That will list all the updates that have been installed (unless some fool deleted those folders, or worse, has a utility installed that automatically deletes them.) Inside each one is a folder called SPUNIST that can be used to uninstall the Update. Determine which Updates may have been installed on the night in question (by the date of the $NtUninstal******* folder), and uninstall them. Then test to see if it works. Now, you say that Friend 1 used his own CD to install the second XP system. That suggests that either the owner lost his installation CD or that some kind of "Restore" CD or partition is installed and that they were afraid of screwing up and performing a destructive restore. Many if not most such systems, anymore, include non-destructive Repair install or similar. What is the make/model of the machine? -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "nmunafo" <nmunafo@discussions.microsoft.com> wrote in message news:BACCB0E5-9F82-4CBB-965D-0F4DC0805FFE@microsoft.com... > The "other" version of XP is from a disc that has already been > verified/activated on another computer. We are only using it during the > trial > period, because it cannot be activated/verified on a second computer. We > used > it to create backups of our friend's music, photos, documents, etc... > > Because we cannot keep the second copy of XP on the computer any longer > than > the trial period, it is no use to keep it. The second version was > installed > to C:\Windows2, while the original was installed to C:\Windows. > > To clarify the "when removing personal files" statement - While we were in > the second version of XP, looking at files on the HDD, we looked at files > that had been modified (from the ORIGINAL XP) on the night the computer > had > stopped working. We saw that the Windows Update log file (from the > ORIGINAL > XP) seemed to indicate that it had installed an update/updates that night, > but I don't know if it had finished installing them. I was hoping that if > the > power were to go out in the middle of the installation of an update, that > it > could have caused the boot problems experienced with the original XP. > Stephen > Harris's comment indicates that it is a possibility. > > That's why I created a slipstreamed XP SP3 bootable CD to install/update > the > original XP to SP3, hoping that might cure the boot problem. > > My biggest issue is this - when I boot from the XP SP3 CD, I can find both > copies of XP in the repair module, but I can only find the second > installation in the install menu. I am looking to uninstall the second > version of XP in hopes that the install menu will then recognize the > original > installation (plus the second XP's trial period is about to expire > anyway). > However, every tutorial I have seen tells you to login to the Windows you > want to KEEP, which I can't do because it won't boot. > > So my BIGGEST question is - Is there any way to uninstall the second > version > of XP without logging in to the original version? > > My friend never got an XP cd with his system (stupid package deals), so I > am > trying to avoid wiping his HDD, so he doesn't have to buy another OS. > > If I missed anything in dealing with the mup.sys bootup error, I'd > appreciate advice, but I'm really looking for how to uninstall XP without > running another version of XP. > > > "Pegasus (MVP)" wrote: > >> >> "nmunafo" <nmunafo@discussions.microsoft.com> wrote in message >> news:F9049688-5D37-4B56-AE37-BD377C85B156@microsoft.com... >> > My friend's computer had an problem. He was unable to boot his XP SP2 >> > system >> > with any setting, his system hanging on mup.sys in Safe Mode. >> > >> > In an attempt to correct the problem, another friend installed another >> > version of XP creating a dual boot of XPs. That installation worked >> > just >> > fine, but needs to be verified. We used that installation to remove all >> > the >> > old files from the PC. >> > >> > We tried all the fixes suggested for correcting a mup.sys error - >> > disabling >> > L1 & L2 cache, removing all PCI boards, etc... Tried the Repair >> > Module - >> > fixboot, fixmbr... None fixed the problem. >> > >> > However, while removing the personal files, we found that Windows >> > Update >> > seemed to have been running the night/early AM the computer stopped >> > running. >> > I don't remember if the power went out that night, but could an Update >> > stopped in the middle of install cause this problem? >> > >> > Anyway, as one of many last ditch efforts to avoid reformatting the >> > HDD, I >> > created a slipstreamed XP SP3 bootable install CD. Inside the setup, I >> > am >> > able to run the Repair Module and it recognizes both installations of >> > XP, >> > but >> > when I try to install/update to SP3 only recognizes the newer install. >> > I >> > am >> > hoping that uninstalling the newer install will allow the setup to see >> > the >> > original XP in the install menu. Then, I can update it to SP3. >> > >> > However, all the tutorials I have found to uninstall XP basically tell >> > you >> > to go to the Windows you want to keep and remove the install directory >> > for >> > the other version. My problem is that I cannot run the version I want >> > to >> > keep. Is there any other way to do it? >> > >> > I know I asked a lot of questions, but I would appreciate answers to >> > any >> > of >> > them. Thanks. >> >> I'm a little unclear about your post and what you're actually asking. >> You write >> "In an attempt to correct the problem, another friend installed another >> version of XP creating a dual boot of XPs. That installation worked just >> fine, but needs to be verified." >> >> Questions: >> - "What do you mean with "verified"? >> - If this installation works fine, where is the problem? >> - What exactly do you mean with "while removing the personal files"? >> - Seeing that your previous best efforts to keep the original version >> failed, why don't you simply keep the new version of WinXP? >> - Where exactly was the original installation? Where is the new version? >> By the way, your old system probably loaded mup.sys successfully but >> it locked up on the driver that came after mup.sys. What driver this is >> I would not know but re-installing Windows was a good solution. I would >> keep that new new version. >> >> >>
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