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Guest Patrick D.
Posted

Hi,

 

I have a webserver (windows 2003 standard) within a virtual system.

 

The server wasn't reachable during a critical amout of time and I need to

checkout if the reason came from my virtual instance or not.

 

Beside the fact, that the event logs don't show any errors, there is one

thing which is strange for me: The security event log usually shows daily

events 552 (user: system, source: security), bot NOT during the two days,

when the server was not accessible.

In fact there is no entry in eventlog/security at all during the time, when

I couldn't access my server.

 

The server IS accessible now, because of a reboot by the hoster.

 

If you wouldn't see any errors in the log files, what would you think about

a virual webserver, which was not accessible?

Shouldn't it rather be the host-system or a different source "outside" the

virtual instance?

 

(of course I didn't switch the settings of the firewall)

 

Thanks a lot for your ideas.

 

Patrick

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Guest dwhagerman
Posted

RE: server not accessible

 

Patrick,

What "virtual system" are you using? There are known issues with certain

versions of VMWare and NIC cards doing just what you've described that would

temporarily be fixed with a reboot.

 

"Patrick D." wrote:

> Hi,

>

> I have a webserver (windows 2003 standard) within a virtual system.

>

> The server wasn't reachable during a critical amout of time and I need to

> checkout if the reason came from my virtual instance or not.

>

> Beside the fact, that the event logs don't show any errors, there is one

> thing which is strange for me: The security event log usually shows daily

> events 552 (user: system, source: security), bot NOT during the two days,

> when the server was not accessible.

> In fact there is no entry in eventlog/security at all during the time, when

> I couldn't access my server.

>

> The server IS accessible now, because of a reboot by the hoster.

>

> If you wouldn't see any errors in the log files, what would you think about

> a virual webserver, which was not accessible?

> Shouldn't it rather be the host-system or a different source "outside" the

> virtual instance?

>

> (of course I didn't switch the settings of the firewall)

>

> Thanks a lot for your ideas.

>

> Patrick

Guest Patrick D.
Posted

RE: server not accessible

 

Hi and thanks a lot for your answer:

 

In fact I cannot access the virtualisation system. I have admin access to

the virtual server, that's it. This is a virtual hosting solution, a virtual

dedicated server for webhosting.

The system, which the hoster is using, is Citrix Xen Server.

The thing is, that I would like to "guess" if it is a possible problem of

the hoster. I cannot see any harmful entries on my virtual server.

 

What would you do to know the "truth"?

 

Patrick

 

"dwhagerman" wrote:

> Patrick,

> What "virtual system" are you using? There are known issues with certain

> versions of VMWare and NIC cards doing just what you've described that would

> temporarily be fixed with a reboot.

>

> "Patrick D." wrote:

>

> > Hi,

> >

> > I have a webserver (windows 2003 standard) within a virtual system.

> >

> > The server wasn't reachable during a critical amout of time and I need to

> > checkout if the reason came from my virtual instance or not.

> >

> > Beside the fact, that the event logs don't show any errors, there is one

> > thing which is strange for me: The security event log usually shows daily

> > events 552 (user: system, source: security), bot NOT during the two days,

> > when the server was not accessible.

> > In fact there is no entry in eventlog/security at all during the time, when

> > I couldn't access my server.

> >

> > The server IS accessible now, because of a reboot by the hoster.

> >

> > If you wouldn't see any errors in the log files, what would you think about

> > a virual webserver, which was not accessible?

> > Shouldn't it rather be the host-system or a different source "outside" the

> > virtual instance?

> >

> > (of course I didn't switch the settings of the firewall)

> >

> > Thanks a lot for your ideas.

> >

> > Patrick


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