ACER PC Zipped Folder on Local Drive "C"

[Littleoz]

For no apparent reason these Zipped Folder began to appear on the Local Drive "C". Has anyone have any idea how they came to appear and what in the world are they for. Can I delete them? They just keep on appearing.

 

 

[ATTACH=CONFIG]620.vB5-legacyid=1308[/ATTACH]

[KenB]

Hi and welcome to ExTS

 

Have you activated any backup software recently?

 

Do they appear once per day - or when you are doing a specific task?

 

The file name - does this relate to the date it was created ?

 

Have you tried deleting the oldest?

[RandyL]

The appear to be a slightly lighter shade of yellow then the other folders. I think you may have hidden files and folders set to show.

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true

[Littleoz]

Hi and welcome to ExTS

 

Have you activated any backup software recently?

 

Do they appear once per day - or when you are doing a specific task?

 

The file name - does this relate to the date it was created ?

 

Have you tried deleting the oldest?

 

Nah, I just noticed these zipped folders when I browsing the Local Drive C folder, and this time I noticed that another four folder had been added. I was going to delete the lot, as there appears to be no reason for this folder at all. They date of creation is all different dates, and I have no idea of any action taken, but I did open a notebook type file, which contains long lines of functions, and it does make a mention to my Trend security programme. By viewing the contents of that Notebook file would you get any idea what in the world is in all about?

 

Thanks

[KenB]

Post the file - it may help.

 

I am not familiar with Trend -but is there a setting that stores details of scans to a specific location ?

[Littleoz]

[ATTACH=CONFIG]621.vB5-legacyid=1309[/ATTACH]

The appear to be a slightly lighter shade of yellow then the other folders. I think you may have hidden files and folders set to show.

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx?mfr=true

I'm using Win Xp and went into Control Panel and Folders and was unsure of what do when I got there. But, I realised that I could get the same information through:

1. click Start, click Search, click All files and folders, and then click More advanced options.
   
2. Click to select the Search system folders and Search hidden files and folders check boxes.
   

I've attached the SEARCH results and those ZIPPED ACER-PC folders were listed.

[Littleoz]

No worries, I posted another attachment of the search of the HIDDEN Files and Folders and those same ZIPPED folders came up. I'm non-the-wiser now! I thought this forum was a Acer PC forum. I might as well take it to Acer and see if they got an answer, and if I take it to my antivirus spt, I will go on a set merry-go-round that leads nowhere.

 

Thanks.

[KenB]

but I did open a notebook type file,

I thought you were posting this ??

 

The dates on the right of your attachment are not daily.

 

Click on one of the zipped folders and try to open it in Notebook.

Post the contents here please - if you can open it.

[KenB]

I might as well take it to Acer

I am sorry we bothered!!

[Littleoz]

I thought you were posting this ??

 

The dates on the right of your attachment are not daily.

 

Click on one of the zipped folders and try to open it in Notebook.

Post the contents here please - if you can open it.

 

This is the latest file:

 

[0a90:0c68] 11/01 13:34:41:953-000 [ ] ===== [1.60.0.1078][TrendMicro AntiThreat Toolkit\SupportTool.log] LOG START =====[(0)]

[0a90:0c68] 11/01 13:34:41:968-001 [.] Support tool started...[.\SupportWrapper.cpp(560)]

[0a90:0c68] 11/01 13:34:41:984-002 Drop payload archive[.\SupportWrapper.cpp(54)]

[0a90:0c68] 11/01 13:34:43:656-003 [O] Drop payload archive[.\SupportWrapper.cpp(144)]

[0a90:0c68] 11/01 13:34:43:671-004 unzipSfxPayload[.\SupportWrapper.cpp(150)]

[0a90:0c68] 11/01 13:34:56:453-005 [O] unzipSfxPayload[.\SupportWrapper.cpp(163)]

[0a90:0c68] 11/01 13:34:56:453-006 [.] Load config[.\SupportWrapper.cpp(198)]

[0a90:0c68] 11/01 13:34:56:484-007 [-] GetGUID: registry (80000002,SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion) does not exist[.\GetGUIDInternal.cpp(381)]

[0a90:0c68] 11/01 13:34:56:484-008 [-] GetGUID: registry (80000002,SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion) does not exist[.\GetGUIDInternal.cpp(381)]

[0a90:0c68] 11/01 13:34:56:500-009 [-] GetGUID: registry (80000002,SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\SPN\FeedbackModule) does not exist[.\GetGUIDInternal.cpp(381)]

[0a90:0c68] 11/01 13:34:56:515-010 [-] GetGUID: registry (80000002,SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\SPN\FeedbackModule) does not exist[.\GetGUIDInternal.cpp(381)]

[0a90:0c68] 11/01 13:34:56:515-011 [-] GetGUID: registry (80000002,SOFTWARE\TrendMicro\PC-cillin\17\ServiceFramework\EnforceLayer\Miscellaneous\FeedbackEng) does not exist[.\GetGUIDInternal.cpp(381)]

[0a90:0c68] 11/01 13:34:56:515-012 [-] GetGUID: registry (80000002,SOFTWARE\TrendMicro\PC-cillin\17\ServiceFramework\EnforceLayer\Miscellaneous\FeedbackEng) does not exist[.\GetGUIDInternal.cpp(381)]

[0a90:0c68] 11/01 13:34:56:531-013 [.] GETGUID:GUID written to cache(C:\Documents and Settings\George.OEM-VSW4ECXI8FT\Local Settings\Application Data\housecall.guid.cache)[.\GetGUIDInternal.cpp(195)]

[0a90:0c68] 11/01 13:34:56:531-014 [.] Session ID:2011.11.01-1334.40_9cd93800-3498-484d-9cfe-072448f9fdca[.\SupportWrapper.cpp(218)]

[0a90:0c68] 11/01 13:34:56:546-015 [-] Proxy set to: direct[.\SupportWrapper.cpp(221)]

[0a90:0c68] 11/01 13:34:56:546-016 [W] CreateDirectoryW(C:\Documents and Settings) error=183[.\FileUtility.cpp(89)]

[0a90:0c68] 11/01 13:34:56:546-017 [W] CreateDirectoryW(C:\Documents and Settings\George.OEM-VSW4ECXI8FT) error=183[.\FileUtility.cpp(89)]

[0a90:0c68] 11/01 13:34:56:546-018 [W] CreateDirectoryW(C:\Documents and Settings\George.OEM-VSW4ECXI8FT\Desktop) error=183[.\FileUtility.cpp(89)]

[0a90:0c68] 11/01 13:34:56:562-019 [W] CreateDirectoryW(C:\Documents and Settings\George.OEM-VSW4ECXI8FT\Desktop\TrendMicro AntiThreat Toolkit) error=183[.\FileUtility.cpp(89)]

[0a90:0c68] 11/01 13:34:56:578-020 PluginMgr::Init[.\WrpPlugin.cpp(136)]

[0a90:0c68] 11/01 13:34:56:593-021 [O] PluginMgr::Init[.\WrpPlugin.cpp(176)]

[0a90:0c68] 11/01 13:34:56:593-022 [-] Plug-in prerequisitechecker disabled[.\WrpPlugin.cpp(195)]

[0a90:0c68] 11/01 13:34:56:593-023 [-] Plug-in quickclean disabled[.\WrpPlugin.cpp(195)]

[0a90:0c68] 11/01 13:34:56:593-024 [.] Execute plug-in updater[.\WrpPlugin.cpp(200)]

[0a90:0c68] 11/01 13:34:56:593-025 PluginExecute::Updater C:\Documents and Settings\George.OEM-VSW4ECXI8FT\Desktop\TrendMicro AntiThreat Toolkit\updater::AUDaemon.bin -config_file=DLConfig.xml -prompt -noupdate[d:\irobot_1.6\src\supportwrapper\PluginUpdater.h(64)]

[0a90:0c68] 11/01 13:34:57:062-026 [W] PluginExecute::Updater critical error, exit=-1[d:\irobot_1.6\src\supportwrapper\PluginUpdater.h(72)]

[0a90:0c68] 11/01 13:34:57:062-027 [O] PluginExecute::Updater[d:\irobot_1.6\src\supportwrapper\PluginUpdater.h(82)]

[0a90:0c68] 11/01 13:34:57:078-028 PluginCollect::Executable[d:\irobot_1.6\src\supportwrapper\WrpPluginImpl.h(181)]

[0a90:0c68] 11/01 13:34:57:078-029 [.] PluginCollect::Executable Collect C:\Documents and Settings\George.OEM-VSW4ECXI8FT\Desktop\TrendMicro AntiThreat Toolkit\updater/*.log[d:\irobot_1.6\src\supportwrapper\WrpPluginImpl.h(189)]

[0a90:0c68] 11/01 13:34:57:078-030 [O] PluginCollect::Executable[d:\irobot_1.6\src\supportwrapper\WrpPluginImpl.h(195)]

[Littleoz]

I am sorry we bothered!!

 

Sorry mate, but I was only thinking out aloud. I do appreciate any help I can get, if you can help. Sorry if I offended you, it wasn't intentional.

 

Regards

[KenB]

There must be a setting in your Trend Micro that is sending the scan logs to your desktop.

 

See here:

http://esupport.trendmicro.com/solution/en-us/1059509.aspx

 

In answer to your original question - "Can I delete them" the answer is "Yes"

Until you find the setting that directs these logs to a Trend folder and not the desktop you will get a zip file appear after every scan by the looks of it.

 

I will try to locate a manual - it may be easier if you take a look at the options within Trend itself.

 

I assume that you have knowingly installed Trend Micro ?

 

I have just downloaded it onto my laptop.

It has run a scan and saved the results in a zipped file similar to yours - but not on my desktop.

 

There doesn't seem to be any options / settings with this.

 

Do you need this on your system ?

[Littleoz]

There must be a setting in your Trend Micro that is sending the scan logs to your desktop.

 

See here:

http://esupport.trendmicro.com/solution/en-us/1059509.aspx

 

In answer to your original question - "Can I delete them" the answer is "Yes"

Until you find the setting that directs these logs to a Trend folder and not the desktop you will get a zip file appear after every scan by the looks of it.

 

I will try to locate a manual - it may be easier if you take a look at the options within Trend itself.

 

I assume that you have knowingly installed Trend Micro ?

 

I have just downloaded it onto my laptop.

It has run a scan and saved the results in a zipped file similar to yours - but not on my desktop.

 

There doesn't seem to be any options / settings with this.

 

Do you need this on your system ?

 

Thanks Ken, I couldn't find anything were I can turn this "off". So what antivirus do you use?

[KenB]

Hi,

 

So what antivirus do you use?

I use Microsoft Security Essentials - free from MS.

 

There are a couple of other good free ones too - Avira and Avast.

 

If Trend is what you have been using it may be beneficial to dump it and use one of these.