HP Printer problems

August 12, 2008

The other day I tried to install a new printer, it was an HP Deskjet D4360.

After it was installed and it told me to restart my computer I did, but when

my computer was booting up again, it just stopped on the windows load screen

with that blue bar thing moving by, it just stopped and wouldnt do anything.

So than I was able to get on in safe mode and bring my computer back to a

restore point and that helpped my computer. But now some webpages wont load

on IE and others take a very long time for no reason, like google freezes my

computer now and just random sites freeze me up. What could the problem be? I

have a dell inspiron 5100 with windows xp with sp2.

August 12, 2008

Re: HP Printer problems

I would try removing the Printer Software and Drivers. Disconnect the

Printer. Go to System Restore and restore to a point further back than the

original restore pt. Check IE operation. If fine then reload the software

for the Printer and connect when instructed.

"bigjoe261" <bigjoe261@discussions.microsoft.com> wrote in message

news:9613B4B9-C6C6-460E-B902-E1F105F6EB78@microsoft.com...

> The other day I tried to install a new printer, it was an HP Deskjet

> D4360.

> After it was installed and it told me to restart my computer I did, but

> when

> my computer was booting up again, it just stopped on the windows load

> screen

> with that blue bar thing moving by, it just stopped and wouldnt do

> anything.

> So than I was able to get on in safe mode and bring my computer back to a

> restore point and that helpped my computer. But now some webpages wont

> load

> on IE and others take a very long time for no reason, like google freezes

> my

> computer now and just random sites freeze me up. What could the problem

> be? I

> have a dell inspiron 5100 with windows xp with sp2.

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