Guest skibumre Posted August 12, 2008 Posted August 12, 2008 I have a box in the middle of my desktop that states, warning, your computer is infected with spyware....... There is no box to close it, and I can not click on it to delete it. I have changed the background, and it stays right in the middle of the screen. I have booted up in safe mode and it does not appear, however I can not find it, to remove it. I have run ad-aware and Symantec, and removed anything that was on the computer, but I can not get ride of this box. any suggestions?
Guest Malke Posted August 12, 2008 Posted August 12, 2008 Re: wallpaer skibumre wrote: > I have a box in the middle of my desktop that states, > warning, your computer is infected with spyware....... > > There is no box to close it, and I can not click on it to delete it. > I have changed the background, and it stays right in the middle of the > screen. I have booted up in safe mode and it does not appear, however I > can not find it, to remove it. > I have run ad-aware and Symantec, and removed anything that was on the > computer, but I can not get ride of this box. any suggestions? You have some variant of the Smitfraud trojan. Take a look at the removal steps at the link below: http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan When all else fails, get guided help. Choose one of the specialty forums listed below (in no particular order). Register and read its posting FAQ. PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS. When all else fails, get guided help. Choose one of the specialty forums listed at the first link. Register and read its posting FAQ. PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS. http://aumha.org/downloads/hijackthis.zip http://aumha.net/ - Click on the HijackThis forum. Read the announcement and the stickies *first*. http://www.atribune.org/forums/index.php?showforum=9 http://aumha.net/viewforum.php?f=30 http://www.bleepingcomputer.com/forums/forum22.html http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25 http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html http://www.malwarebytes.org/forums/index.php?showforum=7 http://gladiator-antivirus.com/forum/index.php?showforum=170 http://spywarewarrior.com/viewforum.php?f=5 http://forums.techguy.org/54-security/ http://forums.tomcoyote.org/ http://www.thespykiller.co.uk/index.php?board=3.0 http://forums.subratam.org/index.php?showforum=7 Standard disclaimer: I can't see and test your computer myself, so these are just suggestions based on many years of being a professional computer tech; suggestions based on what you've written. You should not take my suggestions as a definitive diagnosis. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
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