Problem - Printers are not being deleted after a user logs off.

[Guest DMCDMC]

I have a Windows 2003 Terminal Server, SP2.

I have approx. 30 active users at any given point in time.

I am using UPHClean to clean up sessions.

 

I am however continually experiencing a problem. ie. A user was logged on

at one point, say using 'session id 2', but has since logged off. A new user

logs on later. The new user is given the same session id, however, if you

look in the printers folder, the original users' redirected printers are

still there and have not been deleted. This causes printing nightmares.

 

If I do not reboot the terminal server frequently (almost nightly), then the

problem gets worse, more user's complain.

 

Not sure where to look now.

 

Any help is appreciated.

[Guest Vera Noest [MVP]]

Re: Problem - Printers are not being deleted after a user logs off.

 

Here's an exact description of your problem, check if it applies to

your situation.

 

Print jobs that are sent to Terminal Services redirected printers

may print on another client's printer

http://support.microsoft.com/?kbid=317780

 

Also check the EventLog to see if the printer spooler is crashing

frequently, and why redirected printers aren't deleted.

 

It sounds to me that you have installed 3rd party printer drivers

on the server, is that correct? Such drivers are nearly always TS-

incompatible and the nr. 1 source of problems with TS.

Uninstall all 3rd party drivers and use the fallback driver on

Windows 2003 instead.

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

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=?Utf-8?B?RE1DRE1D?= <DMCDMC@discussions.microsoft.com> wrote on

12 aug 2008 in microsoft.public.windows.terminal_services:

> I have a Windows 2003 Terminal Server, SP2.

> I have approx. 30 active users at any given point in time.

> I am using UPHClean to clean up sessions.

>

> I am however continually experiencing a problem. ie. A user

> was logged on at one point, say using 'session id 2', but has

> since logged off. A new user logs on later. The new user is

> given the same session id, however, if you look in the printers

> folder, the original users' redirected printers are still there

> and have not been deleted. This causes printing nightmares.

>

> If I do not reboot the terminal server frequently (almost

> nightly), then the problem gets worse, more user's complain.

>

> Not sure where to look now.

>

> Any help is appreciated.