My 2.4G Wireless Mouse ( Problem )

[LsPasus]

Hey Guys,

 

 

I have some serious Problems with my 2.4g Wireless Mouse.

 

 

What my problem is when i try move mouse it doesnt move the Pointer on the screen The light under Mouse is ON its lighting and i plugged the usb into the laptop and it has been installed i went upto Device Manager and seen if there is any Mouse Plugged in it was the Wireless mouse, but it seems that i can't move mouse in the screen. Its all lightning but when i move mouse it doesnt move in the screen when i click or right click it doesnt work.

Please help me my mouse cost £45.99.

 

 

OS: Windows 7 Home Premium (64 Bit)

Ram: 4GB

Photos of Mouse:

http://img103.herosh.com/2011/12/04/635489254.jpg

http://img104.herosh.com/2011/12/04/509088658.jpg

http://img104.herosh.com/2011/12/04/276755480.jpg

http://img104.herosh.com/2011/12/04/624204048.jpg (Still light)

http://img102.herosh.com/2011/12/04/10848490.jpg (USB Plug)

 

 

Please help i beg you, this cost me so much. :-\ If you could help i could be happier *ye%

[Plastic Nev]

Hi and welcome to Extreme Tech Support - Free PC Help.

I assume that while you were looking in device manager there were no red or yellow marks next to the mouse properties?

It just may need some configuration if all seems OK in device manager.

Click on control panel, then Hardware and sound, then Mouse. Click the tab "Pointer options", make sure the speed isn't set right down at slow, that may make it appear to be not moving perhaps, also have a look at the buttons tab for double click speed as well. Let us know what you find there.

Also you may have to go to the touch pad controls and disable them perhaps, but don't do that unless you have a wired mouse you can plug in to take control, if disabling doesn't help the wireless mouse.

 

Nev.

[LsPasus]

Its not the Speed of the mouse, i havnt tried your solution but i'll do it right now ;), but please give me more solutions / suggestions ://

[KenB]

but please give me more solutions / suggestions ://

It is hardly worth adding to the suggestions that Nev has supplied if you have not got back to us with the results.