Guest Dalwell Posted August 13, 2008 Posted August 13, 2008 I have an HP Pavilion, a1640n, system running Media Center 2005 with SP 3 installed from the Microsoft Update site. When I try to boot, I get the option screen for Safe Mode, Safe Mode with Networking, etc screen. No matter what option I choose the system powers down, gives me the HP logo screen and returns to this option screen. It will let me enter the boot menu, setup and system recovery console, but will not boot. I have run fixboot, fixmbr, chkdsk /r but still get the same result. I decided the frustration level was approaching redline and used the original XP install disc to reformat the drive and put a clean install on. The disc will run through the preliminary loading of files and drivers, but when it reaches the "Starting Windows XP" screen it goes to the blue stop error screen listing the error number as 0x0000007B(0xF78D2524, 0xC0000034, 0x00000000, 0x00000000) I have searched the Microsoft Knowledge base for this error with no result. Thinking the hard drive controller might have died I installed a PCI RAID controller card, but it did not solve anything. I would appreciate any help anyone can give me.
Guest Patrick Keenan Posted August 13, 2008 Posted August 13, 2008 Re: Media Center 2005 will not boot. "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message news:3660EDFD-5F86-43D9-9D75-A88D7838E6B9@microsoft.com... >I have an HP Pavilion, a1640n, system running Media Center 2005 with SP 3 > installed from the Microsoft Update site. When I try to boot, I get the > option screen for Safe Mode, Safe Mode with Networking, etc screen. No > matter > what option I choose the system powers down, gives me the HP logo screen > and > returns to this option screen. It will let me enter the boot menu, setup > and > system recovery console, but will not boot. I have run fixboot, fixmbr, > chkdsk /r but still get the same result. I decided the frustration level > was > approaching redline and used the original XP install disc to reformat the > drive and put a clean install on. The disc will run through the > preliminary > loading of files and drivers, but when it reaches the "Starting Windows > XP" > screen it goes to the blue stop error screen listing the error number as > 0x0000007B(0xF78D2524, 0xC0000034, 0x00000000, 0x00000000) I have searched > the Microsoft Knowledge base for this error with no result. Thinking the > hard > drive controller might have died I installed a PCI RAID controller card, > but > it did not solve anything. I would appreciate any help anyone can give me. You mention that you formatted and reinstalled - was there *anything* left on the drive, any of your old data held over? Disconnect any devices that aren't critical, down to just monitor, keyboard and mouse. You may want, or have, to redo the install in this manner. If you do reinstall, start from below the format - delete and recreate the partition then format and install. If you've got another hard disk handy, you might want to try a quick install to that to rule out any bad effects of the original drive. Remove the CMOS battery, locate the CMOS CLEAR jumper, and clear the CMOS. Put the jumper back and put the battery back in. Otherwise, you may be looking at hardware failure of some type, in particular memory errors. Unfortunately this is fixed by replacement, and it can be difficult to isolate the problem component. Open the case and have a look at the dust situation on the fans and heatsinks. This can easily lead to overheating, and the problem is greater if there are smokers in the area. Tar turns out to be sticky. You may want to dust it while you are in there - do not use a vaccuum, use a can of compressed air. HTH -pk
Guest Dalwell Posted August 13, 2008 Posted August 13, 2008 Re: Media Center 2005 will not boot. "Patrick Keenan" wrote: > > "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message > news:3660EDFD-5F86-43D9-9D75-A88D7838E6B9@microsoft.com... > >I have an HP Pavilion, a1640n, system running Media Center 2005 with SP 3 > > installed from the Microsoft Update site. When I try to boot, I get the > > option screen for Safe Mode, Safe Mode with Networking, etc screen. No > > matter > > what option I choose the system powers down, gives me the HP logo screen > > and > > returns to this option screen. It will let me enter the boot menu, setup > > and > > system recovery console, but will not boot. I have run fixboot, fixmbr, > > chkdsk /r but still get the same result. I decided the frustration level > > was > > approaching redline and used the original XP install disc to reformat the > > drive and put a clean install on. The disc will run through the > > preliminary > > loading of files and drivers, but when it reaches the "Starting Windows > > XP" > > screen it goes to the blue stop error screen listing the error number as > > 0x0000007B(0xF78D2524, 0xC0000034, 0x00000000, 0x00000000) I have searched > > the Microsoft Knowledge base for this error with no result. Thinking the > > hard > > drive controller might have died I installed a PCI RAID controller card, > > but > > it did not solve anything. I would appreciate any help anyone can give me. > > You mention that you formatted and reinstalled - was there *anything* left > on the drive, any of your old data held over? > > Disconnect any devices that aren't critical, down to just monitor, keyboard > and mouse. You may want, or have, to redo the install in this manner. > > If you do reinstall, start from below the format - delete and recreate the > partition then format and install. If you've got another hard disk > handy, you might want to try a quick install to that to rule out any bad > effects of the original drive. > > Remove the CMOS battery, locate the CMOS CLEAR jumper, and clear the CMOS. > Put the jumper back and put the battery back in. > > Otherwise, you may be looking at hardware failure of some type, in > particular memory errors. Unfortunately this is fixed by replacement, and > it can be difficult to isolate the problem component. > > Open the case and have a look at the dust situation on the fans and > heatsinks. This can easily lead to overheating, and the problem is greater > if there are smokers in the area. Tar turns out to be sticky. > > You may want to dust it while you are in there - do not use a vaccuum, use a > can of compressed air. > > HTH > -pk > > Sorry if I wasn't clear. When I tried to reformat & install, the program runs through the loading of files, but when the first "Loading Windows XP" screen comes up it goes directly to the blue stop error screen, it never gets to the install, format, etc options. I clean the inside regularly, no smokers about, but I have'nt tried clearing the CMOS.
Guest Dalwell Posted August 13, 2008 Posted August 13, 2008 Re: Media Center 2005 will not boot. "Dalwell" wrote: > > > "Patrick Keenan" wrote: > > > > > "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message > > news:3660EDFD-5F86-43D9-9D75-A88D7838E6B9@microsoft.com... > > >I have an HP Pavilion, a1640n, system running Media Center 2005 with SP 3 > > > installed from the Microsoft Update site. When I try to boot, I get the > > > option screen for Safe Mode, Safe Mode with Networking, etc screen. No > > > matter > > > what option I choose the system powers down, gives me the HP logo screen > > > and > > > returns to this option screen. It will let me enter the boot menu, setup > > > and > > > system recovery console, but will not boot. I have run fixboot, fixmbr, > > > chkdsk /r but still get the same result. I decided the frustration level > > > was > > > approaching redline and used the original XP install disc to reformat the > > > drive and put a clean install on. The disc will run through the > > > preliminary > > > loading of files and drivers, but when it reaches the "Starting Windows > > > XP" > > > screen it goes to the blue stop error screen listing the error number as > > > 0x0000007B(0xF78D2524, 0xC0000034, 0x00000000, 0x00000000) I have searched > > > the Microsoft Knowledge base for this error with no result. Thinking the > > > hard > > > drive controller might have died I installed a PCI RAID controller card, > > > but > > > it did not solve anything. I would appreciate any help anyone can give me. > > > > You mention that you formatted and reinstalled - was there *anything* left > > on the drive, any of your old data held over? > > > > Disconnect any devices that aren't critical, down to just monitor, keyboard > > and mouse. You may want, or have, to redo the install in this manner. > > > > If you do reinstall, start from below the format - delete and recreate the > > partition then format and install. If you've got another hard disk > > handy, you might want to try a quick install to that to rule out any bad > > effects of the original drive. > > > > Remove the CMOS battery, locate the CMOS CLEAR jumper, and clear the CMOS. > > Put the jumper back and put the battery back in. > > > > Otherwise, you may be looking at hardware failure of some type, in > > particular memory errors. Unfortunately this is fixed by replacement, and > > it can be difficult to isolate the problem component. > > > > Open the case and have a look at the dust situation on the fans and > > heatsinks. This can easily lead to overheating, and the problem is greater > > if there are smokers in the area. Tar turns out to be sticky. > > > > You may want to dust it while you are in there - do not use a vaccuum, use a > > can of compressed air. > > > > HTH > > -pk > > > > Sorry if I wasn't clear. When I tried to reformat & install, the program runs through the loading of files, but when the first "Loading Windows XP" screen comes up it goes directly to the blue stop error screen, it never gets to the install, format, etc options. I clean the inside regularly, no smokers about, but I have'nt tried clearing the CMOS. OK, I cleared the CMOS, went into setup & reset the BIOS to factory defaults. Still the same problem.
Guest Patrick Keenan Posted August 13, 2008 Posted August 13, 2008 Re: Media Center 2005 will not boot. "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message news:61F5ED33-2846-416B-AADF-53BAC8748EA9@microsoft.com... > > > "Patrick Keenan" wrote: > >> >> "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message >> news:3660EDFD-5F86-43D9-9D75-A88D7838E6B9@microsoft.com... >> >I have an HP Pavilion, a1640n, system running Media Center 2005 with SP >> >3 >> > installed from the Microsoft Update site. When I try to boot, I get the >> > option screen for Safe Mode, Safe Mode with Networking, etc screen. No >> > matter >> > what option I choose the system powers down, gives me the HP logo >> > screen >> > and >> > returns to this option screen. It will let me enter the boot menu, >> > setup >> > and >> > system recovery console, but will not boot. I have run fixboot, fixmbr, >> > chkdsk /r but still get the same result. I decided the frustration >> > level >> > was >> > approaching redline and used the original XP install disc to reformat >> > the >> > drive and put a clean install on. The disc will run through the >> > preliminary >> > loading of files and drivers, but when it reaches the "Starting Windows >> > XP" >> > screen it goes to the blue stop error screen listing the error number >> > as >> > 0x0000007B(0xF78D2524, 0xC0000034, 0x00000000, 0x00000000) I have >> > searched >> > the Microsoft Knowledge base for this error with no result. Thinking >> > the >> > hard >> > drive controller might have died I installed a PCI RAID controller >> > card, >> > but >> > it did not solve anything. I would appreciate any help anyone can give >> > me. >> >> You mention that you formatted and reinstalled - was there *anything* >> left >> on the drive, any of your old data held over? >> >> Disconnect any devices that aren't critical, down to just monitor, >> keyboard >> and mouse. You may want, or have, to redo the install in this manner. >> >> If you do reinstall, start from below the format - delete and recreate >> the >> partition then format and install. If you've got another hard disk >> handy, you might want to try a quick install to that to rule out any bad >> effects of the original drive. >> >> Remove the CMOS battery, locate the CMOS CLEAR jumper, and clear the >> CMOS. >> Put the jumper back and put the battery back in. >> >> Otherwise, you may be looking at hardware failure of some type, in >> particular memory errors. Unfortunately this is fixed by replacement, >> and >> it can be difficult to isolate the problem component. >> >> Open the case and have a look at the dust situation on the fans and >> heatsinks. This can easily lead to overheating, and the problem is >> greater >> if there are smokers in the area. Tar turns out to be sticky. >> >> You may want to dust it while you are in there - do not use a vaccuum, >> use a >> can of compressed air. >> >> HTH >> -pk >> >> Sorry if I wasn't clear. When I tried to reformat & install, the program >> runs through the loading of files, but when the first "Loading Windows >> XP" screen comes up it goes directly to the blue stop error screen, it >> never gets to the install, format, etc options. I clean the inside >> regularly, no smokers about, but I have'nt tried clearing the CMOS. ========= Do you have another hard disk, of any size, available to pop in and see how far you get? Or, you are planning on wiping the drive anyway - attach it to another system and remove the partitions (do not remove restore or utility partitions). Then put it back in your system. If you still get the BSOD, you have some other hardware failure. If you don't get the BSOD with the "new" drive but the old one triggers it, the defect is with your original drive. And be sure you have only the most essential hardware attached, remove all printers, scanners, extra cards, etc. Leave only the video card. HTH -pk
Guest Dalwell Posted August 13, 2008 Posted August 13, 2008 Re: Media Center 2005 will not boot. "Patrick Keenan" wrote: > > "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message > news:61F5ED33-2846-416B-AADF-53BAC8748EA9@microsoft.com... > > > > > > "Patrick Keenan" wrote: > > > >> > >> "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message > >> news:3660EDFD-5F86-43D9-9D75-A88D7838E6B9@microsoft.com... > >> >I have an HP Pavilion, a1640n, system running Media Center 2005 with SP > >> >3 > >> > installed from the Microsoft Update site. When I try to boot, I get the > >> > option screen for Safe Mode, Safe Mode with Networking, etc screen. No > >> > matter > >> > what option I choose the system powers down, gives me the HP logo > >> > screen > >> > and > >> > returns to this option screen. It will let me enter the boot menu, > >> > setup > >> > and > >> > system recovery console, but will not boot. I have run fixboot, fixmbr, > >> > chkdsk /r but still get the same result. I decided the frustration > >> > level > >> > was > >> > approaching redline and used the original XP install disc to reformat > >> > the > >> > drive and put a clean install on. The disc will run through the > >> > preliminary > >> > loading of files and drivers, but when it reaches the "Starting Windows > >> > XP" > >> > screen it goes to the blue stop error screen listing the error number > >> > as > >> > 0x0000007B(0xF78D2524, 0xC0000034, 0x00000000, 0x00000000) I have > >> > searched > >> > the Microsoft Knowledge base for this error with no result. Thinking > >> > the > >> > hard > >> > drive controller might have died I installed a PCI RAID controller > >> > card, > >> > but > >> > it did not solve anything. I would appreciate any help anyone can give > >> > me. > >> > >> You mention that you formatted and reinstalled - was there *anything* > >> left > >> on the drive, any of your old data held over? > >> > >> Disconnect any devices that aren't critical, down to just monitor, > >> keyboard > >> and mouse. You may want, or have, to redo the install in this manner. > >> > >> If you do reinstall, start from below the format - delete and recreate > >> the > >> partition then format and install. If you've got another hard disk > >> handy, you might want to try a quick install to that to rule out any bad > >> effects of the original drive. > >> > >> Remove the CMOS battery, locate the CMOS CLEAR jumper, and clear the > >> CMOS. > >> Put the jumper back and put the battery back in. > >> > >> Otherwise, you may be looking at hardware failure of some type, in > >> particular memory errors. Unfortunately this is fixed by replacement, > >> and > >> it can be difficult to isolate the problem component. > >> > >> Open the case and have a look at the dust situation on the fans and > >> heatsinks. This can easily lead to overheating, and the problem is > >> greater > >> if there are smokers in the area. Tar turns out to be sticky. > >> > >> You may want to dust it while you are in there - do not use a vaccuum, > >> use a > >> can of compressed air. > >> > >> HTH > >> -pk > >> > >> Sorry if I wasn't clear. When I tried to reformat & install, the program > >> runs through the loading of files, but when the first "Loading Windows > >> XP" screen comes up it goes directly to the blue stop error screen, it > >> never gets to the install, format, etc options. I clean the inside > >> regularly, no smokers about, but I have'nt tried clearing the CMOS. > > ========= > > Do you have another hard disk, of any size, available to pop in and see how > far you get? Or, you are planning on wiping the drive anyway - attach it > to another system and remove the partitions (do not remove restore or > utility partitions). Then put it back in your system. If you still get > the BSOD, you have some other hardware failure. If you don't get the BSOD > with the "new" drive but the old one triggers it, the defect is with your > original drive. > > And be sure you have only the most essential hardware attached, remove all > printers, scanners, extra cards, etc. Leave only the video card. > > HTH > -pk > > I've already tried a brand new drive with the same result, therefore, I saw no reason to put the old drive in another system . I don't have an external floppy drive or I would try to reinstall the factory controller driver. Do you know of any way to put the driver on using a flash drive or cd?
Guest Patrick Keenan Posted August 15, 2008 Posted August 15, 2008 Re: Media Center 2005 will not boot. "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message news:DF416DD0-FF63-4599-B03D-CCEE2A6C5583@microsoft.com... > > > "Patrick Keenan" wrote: > >> >> "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message >> news:61F5ED33-2846-416B-AADF-53BAC8748EA9@microsoft.com... >> > >> > >> > "Patrick Keenan" wrote: >> > >> >> >> >> "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message >> >> news:3660EDFD-5F86-43D9-9D75-A88D7838E6B9@microsoft.com... >> >> >I have an HP Pavilion, a1640n, system running Media Center 2005 with >> >> >SP >> >> >3 >> >> > installed from the Microsoft Update site. When I try to boot, I get >> >> > the >> >> > option screen for Safe Mode, Safe Mode with Networking, etc screen. >> >> > No >> >> > matter >> >> > what option I choose the system powers down, gives me the HP logo >> >> > screen >> >> > and >> >> > returns to this option screen. It will let me enter the boot menu, >> >> > setup >> >> > and >> >> > system recovery console, but will not boot. I have run fixboot, >> >> > fixmbr, >> >> > chkdsk /r but still get the same result. I decided the frustration >> >> > level >> >> > was >> >> > approaching redline and used the original XP install disc to >> >> > reformat >> >> > the >> >> > drive and put a clean install on. The disc will run through the >> >> > preliminary >> >> > loading of files and drivers, but when it reaches the "Starting >> >> > Windows >> >> > XP" >> >> > screen it goes to the blue stop error screen listing the error >> >> > number >> >> > as >> >> > 0x0000007B(0xF78D2524, 0xC0000034, 0x00000000, 0x00000000) I have >> >> > searched >> >> > the Microsoft Knowledge base for this error with no result. Thinking >> >> > the >> >> > hard >> >> > drive controller might have died I installed a PCI RAID controller >> >> > card, >> >> > but >> >> > it did not solve anything. I would appreciate any help anyone can >> >> > give >> >> > me. >> >> >> >> You mention that you formatted and reinstalled - was there *anything* >> >> left >> >> on the drive, any of your old data held over? >> >> >> >> Disconnect any devices that aren't critical, down to just monitor, >> >> keyboard >> >> and mouse. You may want, or have, to redo the install in this >> >> manner. >> >> >> >> If you do reinstall, start from below the format - delete and recreate >> >> the >> >> partition then format and install. If you've got another hard >> >> disk >> >> handy, you might want to try a quick install to that to rule out any >> >> bad >> >> effects of the original drive. >> >> >> >> Remove the CMOS battery, locate the CMOS CLEAR jumper, and clear the >> >> CMOS. >> >> Put the jumper back and put the battery back in. >> >> >> >> Otherwise, you may be looking at hardware failure of some type, in >> >> particular memory errors. Unfortunately this is fixed by >> >> replacement, >> >> and >> >> it can be difficult to isolate the problem component. >> >> >> >> Open the case and have a look at the dust situation on the fans and >> >> heatsinks. This can easily lead to overheating, and the problem is >> >> greater >> >> if there are smokers in the area. Tar turns out to be sticky. >> >> >> >> You may want to dust it while you are in there - do not use a vaccuum, >> >> use a >> >> can of compressed air. >> >> >> >> HTH >> >> -pk >> >> >> >> Sorry if I wasn't clear. When I tried to reformat & install, the >> >> program >> >> runs through the loading of files, but when the first "Loading Windows >> >> XP" screen comes up it goes directly to the blue stop error screen, >> >> it >> >> never gets to the install, format, etc options. I clean the inside >> >> regularly, no smokers about, but I have'nt tried clearing the CMOS. >> >> ========= >> >> Do you have another hard disk, of any size, available to pop in and see >> how >> far you get? Or, you are planning on wiping the drive anyway - attach >> it >> to another system and remove the partitions (do not remove restore or >> utility partitions). Then put it back in your system. If you still >> get >> the BSOD, you have some other hardware failure. If you don't get the >> BSOD >> with the "new" drive but the old one triggers it, the defect is with >> your >> original drive. >> >> And be sure you have only the most essential hardware attached, remove >> all >> printers, scanners, extra cards, etc. Leave only the video card. >> >> HTH >> -pk >> >> I've already tried a brand new drive with the same result, therefore, I >> saw no reason to put the old drive in another system . I don't have an >> external floppy drive or I would try to reinstall the factory controller >> driver. Do you know of any way to put the driver on using a flash drive >> or cd? ==== OK! If you used a new drive, which means a new XP install, and got the same result, it's not the OS and is likely some subtle hardware failure or conflict on the board. What does HP support say about this, if anything? As to the floppy issue, XP Setup can't look anywhere except the A drive, which means you need a USB floppy drive, which might cost you $25 and can be used with any system. Or, as this is a desktop system, if it has a floppy controller on the board and a drive bay, internal floppy drives are around $15. I'd personally go with the external as it can be used with laptops. HTH -pk
Guest Dalwell Posted August 15, 2008 Posted August 15, 2008 Re: Media Center 2005 will not boot. "Patrick Keenan" wrote: > > "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message > news:DF416DD0-FF63-4599-B03D-CCEE2A6C5583@microsoft.com... > > > > > > "Patrick Keenan" wrote: > > > >> > >> "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message > >> news:61F5ED33-2846-416B-AADF-53BAC8748EA9@microsoft.com... > >> > > >> > > >> > "Patrick Keenan" wrote: > >> > > >> >> > >> >> "Dalwell" <Dalwell@discussions.microsoft.com> wrote in message > >> >> news:3660EDFD-5F86-43D9-9D75-A88D7838E6B9@microsoft.com... > >> >> >I have an HP Pavilion, a1640n, system running Media Center 2005 with > >> >> >SP > >> >> >3 > >> >> > installed from the Microsoft Update site. When I try to boot, I get > >> >> > the > >> >> > option screen for Safe Mode, Safe Mode with Networking, etc screen. > >> >> > No > >> >> > matter > >> >> > what option I choose the system powers down, gives me the HP logo > >> >> > screen > >> >> > and > >> >> > returns to this option screen. It will let me enter the boot menu, > >> >> > setup > >> >> > and > >> >> > system recovery console, but will not boot. I have run fixboot, > >> >> > fixmbr, > >> >> > chkdsk /r but still get the same result. I decided the frustration > >> >> > level > >> >> > was > >> >> > approaching redline and used the original XP install disc to > >> >> > reformat > >> >> > the > >> >> > drive and put a clean install on. The disc will run through the > >> >> > preliminary > >> >> > loading of files and drivers, but when it reaches the "Starting > >> >> > Windows > >> >> > XP" > >> >> > screen it goes to the blue stop error screen listing the error > >> >> > number > >> >> > as > >> >> > 0x0000007B(0xF78D2524, 0xC0000034, 0x00000000, 0x00000000) I have > >> >> > searched > >> >> > the Microsoft Knowledge base for this error with no result. Thinking > >> >> > the > >> >> > hard > >> >> > drive controller might have died I installed a PCI RAID controller > >> >> > card, > >> >> > but > >> >> > it did not solve anything. I would appreciate any help anyone can > >> >> > give > >> >> > me. > >> >> > >> >> You mention that you formatted and reinstalled - was there *anything* > >> >> left > >> >> on the drive, any of your old data held over? > >> >> > >> >> Disconnect any devices that aren't critical, down to just monitor, > >> >> keyboard > >> >> and mouse. You may want, or have, to redo the install in this > >> >> manner. > >> >> > >> >> If you do reinstall, start from below the format - delete and recreate > >> >> the > >> >> partition then format and install. If you've got another hard > >> >> disk > >> >> handy, you might want to try a quick install to that to rule out any > >> >> bad > >> >> effects of the original drive. > >> >> > >> >> Remove the CMOS battery, locate the CMOS CLEAR jumper, and clear the > >> >> CMOS. > >> >> Put the jumper back and put the battery back in. > >> >> > >> >> Otherwise, you may be looking at hardware failure of some type, in > >> >> particular memory errors. Unfortunately this is fixed by > >> >> replacement, > >> >> and > >> >> it can be difficult to isolate the problem component. > >> >> > >> >> Open the case and have a look at the dust situation on the fans and > >> >> heatsinks. This can easily lead to overheating, and the problem is > >> >> greater > >> >> if there are smokers in the area. Tar turns out to be sticky. > >> >> > >> >> You may want to dust it while you are in there - do not use a vaccuum, > >> >> use a > >> >> can of compressed air. > >> >> > >> >> HTH > >> >> -pk > >> >> > >> >> Sorry if I wasn't clear. When I tried to reformat & install, the > >> >> program > >> >> runs through the loading of files, but when the first "Loading Windows > >> >> XP" screen comes up it goes directly to the blue stop error screen, > >> >> it > >> >> never gets to the install, format, etc options. I clean the inside > >> >> regularly, no smokers about, but I have'nt tried clearing the CMOS. > >> > >> ========= > >> > >> Do you have another hard disk, of any size, available to pop in and see > >> how > >> far you get? Or, you are planning on wiping the drive anyway - attach > >> it > >> to another system and remove the partitions (do not remove restore or > >> utility partitions). Then put it back in your system. If you still > >> get > >> the BSOD, you have some other hardware failure. If you don't get the > >> BSOD > >> with the "new" drive but the old one triggers it, the defect is with > >> your > >> original drive. > >> > >> And be sure you have only the most essential hardware attached, remove > >> all > >> printers, scanners, extra cards, etc. Leave only the video card. > >> > >> HTH > >> -pk > >> > >> I've already tried a brand new drive with the same result, therefore, I > >> saw no reason to put the old drive in another system . I don't have an > >> external floppy drive or I would try to reinstall the factory controller > >> driver. Do you know of any way to put the driver on using a flash drive > >> or cd? > > ==== > > OK! If you used a new drive, which means a new XP install, and got the same > result, it's not the OS and is likely some subtle hardware failure or > conflict on the board. > > What does HP support say about this, if anything? > > As to the floppy issue, XP Setup can't look anywhere except the A drive, > which means you need a USB floppy drive, which might cost you $25 and can be > used with any system. Or, as this is a desktop system, if it has a floppy > controller on the board and a drive bay, internal floppy drives are around > $15. I'd personally go with the external as it can be used with laptops. > > HTH > -pk > > > HP support doesn't say anything, if I search their site for the stop error number given on the bsod I get a zero result. I did'nt try a new HD with XP installed, I tried a new, out of the box, HD & the XP install disk. Yeah, sounds like I'm about to be the proud new owner of an external floppy disk drive.
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