RemoteApp dissapears from taskbar

[Guest James]

Hi,

 

I have an evaluation copy of Server 2008 installed and have successfully set

up RemoteApp using TS Gateway. Users can connect and use the App fine from

the internet, however at random intervals when the RemoteApp window is in the

background or minimised, it's entry disappears from the taskbar and the

associated mstsc.exe processes also disappear. The user receives no error or

warning message, the window simply vanishes. They then must reinitiate

another RemoteApp connection to their session. I have not been able to find

anything on this online except for a suggestion that it may be due to the

connection becoming idle and being dropped / lost over the WAN connection.

Any help would be much appreciated. James.

[Guest Rong Chen [MSFT]]

Re: RemoteApp dissapears from taskbar

 

How long is the interval? Is there any network gliches noticed when

RemoteApp is dropped? Also, after user reconnects back, is the previous

aplication still there?

 

Thanks

 

Rong

 

 

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"James" <James@discussions.microsoft.com> wrote in message

news:293EAE36-0C62-4E21-9766-1FA4153E83BE@microsoft.com...

> Hi,

>

> I have an evaluation copy of Server 2008 installed and have successfully

> set

> up RemoteApp using TS Gateway. Users can connect and use the App fine from

> the internet, however at random intervals when the RemoteApp window is in

> the

> background or minimised, it's entry disappears from the taskbar and the

> associated mstsc.exe processes also disappear. The user receives no error

> or

> warning message, the window simply vanishes. They then must reinitiate

> another RemoteApp connection to their session. I have not been able to

> find

> anything on this online except for a suggestion that it may be due to the

> connection becoming idle and being dropped / lost over the WAN connection.

> Any help would be much appreciated. James.