Disk Defragmentor could not start

[Guest Information]

We get this message when run normally, and in Safe Mode. We have done the

System File Checker, and have searched using Yahoo without success.

 

We just removed the trojan that installs as a video codec, regained control

of the machine, rans some updates, deleted temp files and were looking for a

defrag to finish.

 

Any suggestions are extremely appreciated. It is Windows XP Media Center

SP2, and we have no recovery media. I'm hoping to avoid a recovery if at

all possible.

 

Thanks in advance,

 

Dan

[Guest ColTom2]

Re: Disk Defragmentor could not start

 

Hi:

 

You might try reinstalling Disk Defragmenter as follows:

 

Reinstalling Defrag using the INF file.

 

The following file is located in a hidden folder.

To view hidden files follow these steps:

Open Control Panel - Folder Options - View tab, select "Show hidden

files and folders" and uncheck "Hide extensions for known file types",

click OK.

 

Open Windows Explorer and navigate to the windows\inf folder.

 

Find the dfrg.inf file, right click on it and select Install.

 

Hopefully by reinstalling Defrag this will resolve your problem.

 

 

 

 

 

 

 

"Information" <cmc(removethis)@cablespeed.com> wrote in message

news:OvIAaSh$IHA.1452@TK2MSFTNGP02.phx.gbl...

We get this message when run normally, and in Safe Mode. We have done the

System File Checker, and have searched using Yahoo without success.

 

We just removed the trojan that installs as a video codec, regained control

of the machine, rans some updates, deleted temp files and were looking for a

defrag to finish.

 

Any suggestions are extremely appreciated. It is Windows XP Media Center

SP2, and we have no recovery media. I'm hoping to avoid a recovery if at

all possible.

 

Thanks in advance,

 

Dan

[Guest Patrick Keenan]

Re: Disk Defragmentor could not start

 

 

"Information" <cmc(removethis)@cablespeed.com> wrote in message

news:OvIAaSh$IHA.1452@TK2MSFTNGP02.phx.gbl...

> We get this message when run normally, and in Safe Mode. We have done the

> System File Checker, and have searched using Yahoo without success.

>

> We just removed the trojan that installs as a video codec, regained

> control of the machine, rans some updates, deleted temp files and were

> looking for a defrag to finish.

>

> Any suggestions are extremely appreciated. It is Windows XP Media Center

> SP2, and we have no recovery media. I'm hoping to avoid a recovery if at

> all possible.

>

> Thanks in advance,

>

> Dan

 

When you say you have no recovery media, do you mean that the system has

only a recovery partition, and no reinstall CDs?

 

If that's the case, your first priority should be to figure out how to make

the recovery media, or, get another drive and clone the old one to the new

one.

 

Otherwise, you will find yourself needing to purchase a new XP license.

 

You can defrag the drive by attaching it to another system, which you might

do just before you clone it.

 

HTH

-pk