Guest Mcdajeff Posted August 14, 2008 Posted August 14, 2008 I had to reinstall WINXP (Home Edition) and the original USERS and software do not come up on the screen. I know the USERS are there, because they can be found under My Computer, C, Documents & Settings, ALL USERS. The software seems to be there as well, but I can't get all of this set up so that it can be recalled. I've tried to reinstall my antivirus software, and I can't get it to stick either. Any input on how I can get WINXP to recognize the ORIGNIAL USERS, Software and Documents would be most appreciated, as I am absolutely stumped. Thanks.
Guest Kwmani Posted August 14, 2008 Posted August 14, 2008 RE: reinstalled WinXP does not recognize ORIGINAL USERS, Software & Do If I understand correctly, you reinstalled XP. When you reinstall all the users and links to software are deleted from the OS. You have to reinstall all the software and recreate the users. Don';t know why a reinstall of your AV program won't take. You might try reinstalling it again. "Mcdajeff" wrote: > I had to reinstall WINXP (Home Edition) and the original USERS and software > do not come up on the screen. I know the USERS are there, because they can > be found under My Computer, C, Documents & Settings, ALL USERS. The software > seems to be there as well, but I can't get all of this set up so that it can > be recalled. > > I've tried to reinstall my antivirus software, and I can't get it to stick > either. > > Any input on how I can get WINXP to recognize the ORIGNIAL USERS, Software > and Documents would be most appreciated, as I am absolutely stumped. > > Thanks.
Guest Patrick Keenan Posted August 14, 2008 Posted August 14, 2008 Re: reinstalled WinXP does not recognize ORIGINAL USERS, Software & Do "Mcdajeff" <Mcdajeff@discussions.microsoft.com> wrote in message news:F252D6C7-903A-4532-9AC5-2C7548BA5A7C@microsoft.com... >I had to reinstall WINXP (Home Edition) and the original USERS and software > do not come up on the screen. I know the USERS are there, because they > can > be found under My Computer, C, Documents & Settings, ALL USERS. The > software > seems to be there as well, but I can't get all of this set up so that it > can > be recalled. > > I've tried to reinstall my antivirus software, and I can't get it to stick > either. > > Any input on how I can get WINXP to recognize the ORIGNIAL USERS, Software > and Documents would be most appreciated, as I am absolutely stumped. > > Thanks. Well, if the original users are visible, you didn't do a clean install, which starts from a formatted disk. And if you'd done a repair install, which isn't always available or effective if it is available, the original users and registry and system folders would be used, and the software would work. So, you must have done a parallel install, which means that the original registry and Windows folder structure isn't used. You can't recover these users or programs. They have to be re-created and reinstalled. Fortunately, this shouldn't take you too long if you have the install media for the software handy. You already have a list of what you need to install. For the users, you can just create new user accounts and copy or import the data from the old ones. HTH -pk
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