Re: Explorer.exe does not load upon startup/login

[Guest SudnDeath]

Re: Explorer.exe does not load upon startup/login

 

My school district has same setup and problems as you. Started happening

after we installed NetOps on our labs and removed Altiris Vision 5.0 (curious

if you have similar applications running.)

 

We have multiple labs, at multiple school sites on multiple hardware having

the same explorer error as what is listed here. Some labs have SP2 and couple

have SP3 (but both have same issue, so I don't think it's Service Pack

related) Think it may be NetOps on my lab that messed it up, and we also run

Deep Freeze on all these PC's to prevent changes by the students.

 

What we've noticed so far is that if you login and manually run explorer.exe

then logoff or reboot the pc it will work for that user, atleast it appears

too. But if you change users to a new one that doens't have a profile on th

pc, then it will do it again.

 

We're currently checking login scripts to see if any of our policies or reg

keys got corrupted. But we're still unsure.

 

"Bruce Sanderson" wrote:

> Well, the problem did NOT happen this morning.

>

> Robert: I really don't know; I'm hoping that someone will have a clue, at

> least of where to look for diagnostics or some "logging" or "tracing" that

> can be turned on to help track it down.

>

> --

> Bruce Sanderson MVP

> http://members.shaw.ca/bsanders/

> It's perfectly useless to know the right answer to the wrong question.

>

>

> "Robert Aldwinckle" <robald@techemail.com> wrote in message

> news:Oi4JfkehHHA.5008@TK2MSFTNGP02.phx.gbl...

> > "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message

> > news:ucY53ybhHHA.4520@TK2MSFTNGP02.phx.gbl...

> >> Explorer failed to start automatically this morning,so the problem is

> >> still present.

> >

> >

> > How can you get diagnostics for something which happens so infrequently?

> >

> > Have you looked at using audit events?

> >

> >

> > Good luck

> >

> > Robert

> > ---

> >

> >

> >>

> >> --

> >> Bruce Sanderson MVP

> >> http://members.shaw.ca/bsanders/

> >> It's perfectly useless to know the right answer to the wrong question.

> >>

> >>

> >> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message

> >> news:emh1ttdgHHA.4924@TK2MSFTNGP06.phx.gbl...

> >>> The following hotfixes were installed last night via SMS - not sure if

> >>> this will make a difference or not - the problem was still

> >>> present yesterday (before these hotfixes were installed).

> >>>

> >>> 925902 MS07-017: Vulnerability in GDI could allow remote code execution

> >>> 930178 MS07-021: Vulnerability in Windows CSRSS could allow remote code

> >>> execution

> >>> 932168 MS07-020: Vulnerability in Microsoft Agent could allow remote

> >>> code execution

> >>> 931261 MS07-019: Vulnerability in UPnP could allow remote code execution

> >>> 931784 MS07-022: Vulnerability in the Windows kernel could allow

> >>> elevation of privilege

> >>>

> >>> The SMS environment, including which and when hotfixes are installed is

> >>> managed by someone else - it's out of my control!

> >>>

> >>> --

> >>> Bruce Sanderson MVP

> >>> http://members.shaw.ca/bsanders/

> >>> It's perfectly useless to know the right answer to the wrong question.

> >>>

> >>>

> >>> "Bruce Sanderson" <bsanders@newsgroups.nospam> wrote in message

> >>> news:e6iXeyRfHHA.5052@TK2MSFTNGP06.phx.gbl...

> >>>> From what I can see, hotfix for KB925902 is NOT installed on the

> >>>> computer I have with this problem.

> >>>>

> >>>> I've used Safe Mode and uninstalled the hotfix for 935448 as suggested

> >>>> by Winfried Sonntag in the thread "KB925902 installed, pc

> >>>> won't boot back up" in the

> >>>> microsoft.public.windows.server.update_services newsgroup.

> >>>>

> >>>> Since the problem does not happen immediately after a restart (only

> >>>> happpens after XP has been running for some (undefined)

> >>>> length of time, I don't know at this point if the problem is still

> >>>> present or not.

> >>>>

> >>>>

> >>>> --

> >>>> Bruce Sanderson MVP

> >>>> http://members.shaw.ca/bsanders/

> >>>> It's perfectly useless to know the right answer to the wrong question.

> >>>>

> >>>>

> >>>> "Robert Aldwinckle" <robald@techemail.com> wrote in message

> >>>> news:%23WiekVDXHHA.488@TK2MSFTNGP06.phx.gbl...

> >>>>> (cross-post added to XP General)

> >>>>> "Kirk" <Kirk@discussions.microsoft.com> wrote in message

> >>>>> news:7E287F47-D1E2-436F-8E25-3A4CCABC8A45@microsoft.com...

> >>>>>> Windows XP Pro SP2 on Win2k3 domain.

> >>>>>> Since January's updates/patches, I've got 4 computers that sometimes

> >>>>>> will

> >>>>>> not load explorer.exe upon reboot or login. All you see is the

> >>>>>> wallpaper.

> >>>>>> It is intermittant, and there are no errors in any logs or popups.

> >>>>>> If you

> >>>>>> launch Task Manager and start EXPLORER.EXE manually using "File, New

> >>>>>> Task

> >>>>>> (Run)", everything comes up as it should.

> >>>>>> This started on just 1 PC every couple of days, but is now on 4 and

> >>>>>> is

> >>>>>> happening at least once per day. Anyone else have this problem or

> >>>>>> know of a

> >>>>>> solution?

> >>>>>

> >>>>>

> >>>>> Any clues in Event Viewer?

> >>>>>

> >>>>> BTW this is not the best newsgroup for diagnosing problems with your

> >>>>> OS.

> >>>>> Cross-posting to XP General.

> >>>>>

> >>>>>

> >>>>> ---

> >>>>>

> >>>>>

> >>>>

> >>>>

> >>>

> >>>

> >>

> >>

> >

> >

> >

>

>

>