Guest Bruce. Posted August 14, 2008 Posted August 14, 2008 I'm wondering if anyone has any suggestions for this. I have two computers networked together. One can access the resources of the other, but not the reverse. Basically this: USER1 on PC1 does a "net view \\PC2" and it works. USER2 on PC2 does a "net view \\PC1" and gets: System error 5 has occurred. Access is denied. PC2 can "net view" 2 other computers, just not PC1. Both PC1 and PC2 are is XP Pro SP3 Both have Simple File Sharing enabled. PC1 has both USER1 and USER2 configured and declared as Administrators. Any ideas? Bruce.
Guest John John (MVP) Posted August 14, 2008 Posted August 14, 2008 Re: Access Denied Are the USER2 using the the same password on both computers? Is USER2 logged on to PC1? Does the "net use \\PC1 /user:USER2" command work? John Bruce. wrote: > I'm wondering if anyone has any suggestions for this. I have two computers > networked together. One can access the resources of the other, but not the > reverse. Basically this: > > USER1 on PC1 does a "net view \\PC2" and it works. > USER2 on PC2 does a "net view \\PC1" and gets: > > System error 5 has occurred. > Access is denied. > > PC2 can "net view" 2 other computers, just not PC1. > > Both PC1 and PC2 are is XP Pro SP3 > > Both have Simple File Sharing enabled. > > PC1 has both USER1 and USER2 configured and declared as Administrators. > > Any ideas? > > Bruce. > >
Guest Bruce. Posted August 14, 2008 Posted August 14, 2008 Re: Access Denied "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message news:g8230d$rq1$1@aioe.org... > Are the USER2 using the the same password on both computers? > > John Yes, USER2 on PC1 and PC2 have identical passwords. Just to make sure, I deleted USER2 on PC1 and recreated it. They are identical. > Is USER2 logged on to PC1? Yes. > Does the "net use \\PC1 /user:USER2" command work? No, that yields: System error 2221 has occurred. The user name could not be found. Yet, if I do a "net users" on PC1, USER2 is definitely one of the ones listed. Very odd. Bruce. > Bruce. wrote: > >> I'm wondering if anyone has any suggestions for this. I have two >> computers networked together. One can access the resources of the other, >> but not the reverse. Basically this: >> >> USER1 on PC1 does a "net view \\PC2" and it works. >> USER2 on PC2 does a "net view \\PC1" and gets: >> >> System error 5 has occurred. >> Access is denied. >> >> PC2 can "net view" 2 other computers, just not PC1. >> >> Both PC1 and PC2 are is XP Pro SP3 >> >> Both have Simple File Sharing enabled. >> >> PC1 has both USER1 and USER2 configured and declared as Administrators. >> >> Any ideas? >> >> Bruce.
Guest Bruce. Posted August 14, 2008 Posted August 14, 2008 Re: Access Denied "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message news:g8230d$rq1$1@aioe.org... > Are the USER2 using the the same password on both computers? Is USER2 > logged on to PC1? Does the "net use \\PC1 /user:USER2" command work? > > John FYI, I did a "net user USER2" on PC1 and got this: ======================= C:>net user USER2 User name USER2 Full Name Comment User's comment Country code 000 (System Default) Account active Yes Account expires Never Password last set 8/14/2008 12:33 PM Password expires Never Password changeable 8/14/2008 12:33 PM Password required Yes User may change password Yes Workstations allowed All Logon script User profile Home directory Last logon Never Logon hours allowed All Local Group Memberships *Administrators *Users Global Group memberships *None The command completed successfully. ======================= USER2 is definitely on PC1 but for some reason, PC2 can't see it. Very odd. Bruce.
Guest Bruce. Posted August 14, 2008 Posted August 14, 2008 Re: Access Denied "Bruce." <noone@example.net> wrote in message news:eic$V6l$IHA.5192@TK2MSFTNGP04.phx.gbl... >> Is USER2 logged on to PC1? > > Yes. Sorry John. I got my pcs mixed up. No, USER2 is NOT logged on to PC1. USER1 is logged in to PC1 and USER2 is logged in to PC2. Bruce.
Guest Bruce. Posted August 14, 2008 Posted August 14, 2008 Re: Access Denied "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message news:g8230d$rq1$1@aioe.org... John, here's an interesting development. I found something on the web which steered me in this direction. I performed these commands on PC2: C:\>ping PC1 Pinging PC1 [192.168.1.71] with 32 bytes of data: Reply from 192.168.1.71: bytes=32 time<1ms TTL=128 C:\>net use \\PC1 System error 2221 has occurred. The user name could not be found. C:\>net use \\192.168.1.71 The command completed successfully. What gives? Why would \\192.168.1.71 work and not \\PC1? A ping of PC1 shows them to be the same box as shown above. Bruce.
Guest John John (MVP) Posted August 15, 2008 Posted August 15, 2008 Re: Access Denied Sounds like a NetBIOS problem, check that NetBIOS over TCP/IP is enabled. John Bruce. wrote: > "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message > news:g8230d$rq1$1@aioe.org... > > John, here's an interesting development. I found something on the web which > steered me in this direction. > > I performed these commands on PC2: > > C:\>ping PC1 > > Pinging PC1 [192.168.1.71] with 32 bytes of data: > > Reply from 192.168.1.71: bytes=32 time<1ms TTL=128 > > C:\>net use \\PC1 > System error 2221 has occurred. > > The user name could not be found. > > C:\>net use \\192.168.1.71 > The command completed successfully. > > What gives? Why would \\192.168.1.71 work and not \\PC1? > > A ping of PC1 shows them to be the same box as shown above. > > Bruce. > >
Guest Bruce. Posted August 15, 2008 Posted August 15, 2008 Re: Access Denied "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message news:%23Rum8Bn$IHA.4300@TK2MSFTNGP06.phx.gbl... > Sounds like a NetBIOS problem, check that NetBIOS over TCP/IP is enabled. > > John On both PC1 and PC2, NetBIOS was set to get the default of the DHCP server, so I manually enabled NetBIOS over TCP/IP on both. No joy. Still getting Access Denied. Thanks John. This one has me stumped. Bruce.
Guest John John (MVP) Posted August 15, 2008 Posted August 15, 2008 Re: Access Denied Bruce. wrote: > "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message > news:%23Rum8Bn$IHA.4300@TK2MSFTNGP06.phx.gbl... > >>Sounds like a NetBIOS problem, check that NetBIOS over TCP/IP is enabled. >> >>John > > > On both PC1 and PC2, NetBIOS was set to get the default of the DHCP server, > so I manually enabled NetBIOS over TCP/IP on both. > > No joy. Still getting Access Denied. > > Thanks John. This one has me stumped. Is the TCP/IP NetBIOS (NetBT) Helper Service running? Are the computers in the same Workgroup? John
Guest Bruce. Posted August 15, 2008 Posted August 15, 2008 Re: Access Denied "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message news:%23$4%23jWo$IHA.3556@TK2MSFTNGP02.phx.gbl... This is getting more complicated. The net view \\PC1 from PC2 has started and stopped working several times since last night as I played with settings trying to narrow it down. However, I can find no pattern. It will work one minute and then stop for no apparent reason minutes later. It's failing again now. > Is the TCP/IP NetBIOS (NetBT) Helper Service running? Yes, on both PC1 and PC2. > Are the computers in the same Workgroup? No. PC1 is part of my home workgroup called HOME, which also includes PC3 and PC4. PC2 is my work laptop which is part of a work domain, estabilshed over a VPN over the internet. So that raises some possibilities. Note that if I do these commands on my work PC2: net view \\PC1 Error 5, access denied. net view \\PC3 alway works net view \\PC4 always works Only net view of PC1 from PC2 fails with an access error. Doing the same net view using the IP always works. Note that PC1 and PC2 are XP Pro while PC3 and PC4 are XP Home. Also note that if I do these commands on PC1: net view \\PC2 always works net view \\PC3 always works net view \\PC4 always works Only net view \\PC1 from PC2 fails. Bruce.
Guest John John (MVP) Posted August 15, 2008 Posted August 15, 2008 Re: Access Denied Hmm. When using the Computername it works sometimes and at other times it doesn't? And it always works when you use the IP address? Now it's starting to sound like a "browser war" or Master Browser issue... Look in the Event Log to see if any errors are recorded. John Bruce. wrote: > "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message > news:%23$4%23jWo$IHA.3556@TK2MSFTNGP02.phx.gbl... > > This is getting more complicated. The net view \\PC1 from PC2 has started > and stopped working several times since last night as I played with settings > trying to narrow it down. However, I can find no pattern. It will work one > minute and then stop for no apparent reason minutes later. It's failing > again now. > > >>Is the TCP/IP NetBIOS (NetBT) Helper Service running? > > > Yes, on both PC1 and PC2. > > >>Are the computers in the same Workgroup? > > > No. PC1 is part of my home workgroup called HOME, which also includes PC3 > and PC4. > > PC2 is my work laptop which is part of a work domain, estabilshed over a VPN > over the internet. So that raises some possibilities. > > Note that if I do these commands on my work PC2: > > net view \\PC1 > Error 5, access denied. > > net view \\PC3 > alway works > > net view \\PC4 > always works > > Only net view of PC1 from PC2 fails with an access error. Doing the same > net view using the IP always works. > > Note that PC1 and PC2 are XP Pro while PC3 and PC4 are XP Home. > > Also note that if I do these commands on PC1: > > net view \\PC2 > always works > > net view \\PC3 > always works > > net view \\PC4 > always works > > Only net view \\PC1 from PC2 fails. > > Bruce. > >
Guest Bruce. Posted August 15, 2008 Posted August 15, 2008 Re: Access Denied "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message news:g84dt9$dli$1@aioe.org... > Hmm. When using the Computername it works sometimes and at other times it > doesn't? And it always works when you use the IP address? Now it's > starting to sound like a "browser war" or Master Browser issue... Look in > the Event Log to see if any errors are recorded. Ah, that was very interesting. The event logger on PC2 was logging two events, 40960 and 49601. The key was one of those log message said it was trying to log on to PC2 using USERXYZ, which is wrong because I was logged on as USER2. So I started researching those events and ran across some configuration information I didn't know existed and I don't remember ever entering it. But it was entered on PC2, so I assume I must have done it, perhaps long ago. I found it using this place: Start -> Settings -> Control Panel -> User Accounts -> Advanced -> Manage Passwords -> Stored User Names and Password. In that dialog you can enter user ids / passwords to use when accessing the resources of other systems. As I said, I have no memory of entering it, but there was one entry there that said to use USERXYZ when connecting to PC1. So the entry said to use USERXYZ even though I was logged on as USER2. Well, I believe that since that entry was made, the password for USERXYZ on PC1 had changed, but that dialog on PC2 was never updated, and so the USERXYZ password was being rejected by PC1. Sometimes it connected with USER2 and that worked, and some times with USERXYZ that did not work. Whether my net view \\PC2 worked or not depended on which one it had tried most recently. The thing is, USER2 has a valid account on PC1, so there was no point in there being an entry on that dialog at all. So I deleted the entry for USERXYZ and now it's using USER2 again so everything is now working properly. I didn't know there was a single place where you could configure userids and passwords to be used for the resources of another system. I assumed your current login was the only one it would ever try. Thank you very much John! Your questions and information led me right to the source of the problem Bruce.
Guest John John (MVP) Posted August 16, 2008 Posted August 16, 2008 Re: Access Denied Bruce. wrote: > "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message > news:g84dt9$dli$1@aioe.org... > >>Hmm. When using the Computername it works sometimes and at other times it >>doesn't? And it always works when you use the IP address? Now it's >>starting to sound like a "browser war" or Master Browser issue... Look in >>the Event Log to see if any errors are recorded. > > > Ah, that was very interesting. The event logger on PC2 was logging two > events, 40960 and 49601. The key was one of those log message said it was > trying to log on to PC2 using USERXYZ, which is wrong because I was logged > on as USER2. So I started researching those events and ran across some > configuration information I didn't know existed and I don't remember ever > entering it. But it was entered on PC2, so I assume I must have done it, > perhaps long ago. > > I found it using this place: > > Start -> Settings -> Control Panel -> User Accounts -> Advanced -> Manage > Passwords -> Stored User Names and Password. > > In that dialog you can enter user ids / passwords to use when accessing the > resources of other systems. As I said, I have no memory of entering it, but > there was one entry there that said to use USERXYZ when connecting to PC1. > So the entry said to use USERXYZ even though I was logged on as USER2. > > Well, I believe that since that entry was made, the password for USERXYZ on > PC1 had changed, but that dialog on PC2 was never updated, and so the > USERXYZ password was being rejected by PC1. Sometimes it connected with > USER2 and that worked, and some times with USERXYZ that did not work. > Whether my net view \\PC2 worked or not depended on which one it had tried > most recently. > > The thing is, USER2 has a valid account on PC1, so there was no point in > there being an entry on that dialog at all. So I deleted the entry for > USERXYZ and now it's using USER2 again so everything is now working > properly. > > I didn't know there was a single place where you could configure userids and > passwords to be used for the resources of another system. I assumed your > current login was the only one it would ever try. > > Thank you very much John! Your questions and information led me right to > the source of the problem Thank you for the update and for telling us how you fixed it! The Cached Credentials explains quite a few things about the odd behaviour that sometimes happen with user accounts. This was an interesting problem to work on, your excellent technical skills and great follow up will sure be appreciated by others who run into this problem. John
Guest Bruce. Posted August 16, 2008 Posted August 16, 2008 Re: Access Denied "John John (MVP)" <audetweld@nbnet.nb.ca> wrote in message news:e5fj4p5$IHA.3756@TK2MSFTNGP03.phx.gbl... >> Ah, that was very interesting. The event logger on PC2 was logging two >> events, 40960 and 49601. > Thank you for the update and for telling us how you fixed it! The Cached > Credentials explains quite a few things about the odd behaviour that > sometimes happen with user accounts. This was an interesting problem to > work on, your excellent technical skills and great follow up will sure be > appreciated by others who run into this problem. Thanks for the help John. For the Googlers out there, I should note here that I had a typo in the above description. It was actually Event errors 40960 and 40961, not 49601. Bruce.
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