Guest The2Woots Posted August 15, 2008 Posted August 15, 2008 Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy d/l and isntall, I rebooted my desktop computer (I am writing this from my laptop) and instantly received B.S.O.D. and now my desktop will not even restart in safe mode. I am getting no where; it is an endless cycle of restarts and B.S.O.D, and no safe mode, even though I select it ... the computer just starts up again ... over and over. It appears I will now have to do a wipe of the HD and re-install Windows ... and am not happy to say the least. I would greatly appreciate any expert answers that address this question.
Guest Clark Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. The2Woots wrote: > Last night I "attempted" to d/l Windows XP Service Pack 3. After a > lengthy d/l and isntall, I rebooted my desktop computer (I am writing > this from my laptop) and instantly received B.S.O.D. and now my > desktop will not even restart in safe mode. I am getting no where; it > is an endless cycle of restarts and B.S.O.D, and no safe mode, even > though I select it ... the computer just starts up again ... over and > over. It appears I will now have to do a wipe of the HD and > re-install Windows ... and am not happy to say the least. > > I would greatly appreciate any expert answers that address this > question. before wiping the hard drive, I would attempt a repair install of XP Have you tried to boot with the option not to automatically restart, or boot with last known good config? if you can get it to boot without auto restart you can get an error message to post for us. Clark... -- Don't you have Google in your part of the world?
Guest Thee Chicago Wolf Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. >Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy >d/l and isntall, I rebooted my desktop computer (I am writing this from my >laptop) and instantly received B.S.O.D. and now my desktop will not even >restart in safe mode. I am getting no where; it is an endless cycle of >restarts and B.S.O.D, and no safe mode, even though I select it ... the >computer just starts up again ... over and over. It appears I will now have >to do a wipe of the HD and re-install Windows ... and am not happy to say the >least. > >I would greatly appreciate any expert answers that address this question. Systems with AMD processors would experience this issue and there is some free tech support you can get from Microsoft if you'd like. - Thee Chicago Wolf
Guest Alias Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. Thee Chicago Wolf wrote: >> Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy >> d/l and isntall, I rebooted my desktop computer (I am writing this from my >> laptop) and instantly received B.S.O.D. and now my desktop will not even >> restart in safe mode. I am getting no where; it is an endless cycle of >> restarts and B.S.O.D, and no safe mode, even though I select it ... the >> computer just starts up again ... over and over. It appears I will now have >> to do a wipe of the HD and re-install Windows ... and am not happy to say the >> least. >> >> I would greatly appreciate any expert answers that address this question. > > Systems with AMD processors would experience this issue and there is > some free tech support you can get from Microsoft if you'd like. > > - Thee Chicago Wolf Not all AMD processors have this problem, only the ones provided with HP computers. For HP computers, see http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en for a solution. Alias
Guest Thee Chicago Wolf Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. >Not all AMD processors have this problem, only the ones provided with HP >computers. For HP computers, see > >http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en > >for a solution. Yup. Thanks for the clarification and follow up. - Thee Chicago Wolf
Guest PA Bear [MS MVP] Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada. • US: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131 • CA: http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131 • UK: http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131 • AU: http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131 • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select Windows XP | select Windows XP Service Pack 3 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ The2Woots wrote: > Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy > d/l and isntall, I rebooted my desktop computer (I am writing this from my > laptop) and instantly received B.S.O.D. and now my desktop will not even > restart in safe mode. I am getting no where; it is an endless cycle of > restarts and B.S.O.D, and no safe mode, even though I select it ... the > computer just starts up again ... over and over. It appears I will now > have > to do a wipe of the HD and re-install Windows ... and am not happy to say > the least. > > I would greatly appreciate any expert answers that address this question.
Guest The2Woots Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. Yes, "last known good config" was tried and the same thing happens ... just automatically restarts back to the same place ... where I get to choose normal, safe or last known good config... "Clark" wrote: > The2Woots wrote: > > Last night I "attempted" to d/l Windows XP Service Pack 3. After a > > lengthy d/l and isntall, I rebooted my desktop computer (I am writing > > this from my laptop) and instantly received B.S.O.D. and now my > > desktop will not even restart in safe mode. I am getting no where; it > > is an endless cycle of restarts and B.S.O.D, and no safe mode, even > > though I select it ... the computer just starts up again ... over and > > over. It appears I will now have to do a wipe of the HD and > > re-install Windows ... and am not happy to say the least. > > > > I would greatly appreciate any expert answers that address this > > question. > > before wiping the hard drive, I would attempt a repair install of XP > Have you tried to boot with the option not to automatically restart, or boot > with last known good config? > if you can get it to boot without auto restart you can get an error message > to post for us. > Clark... > > > -- > Don't you have Google in your part of the world? > > >
Guest The2Woots Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. It is an e-machines ... which I believe is HP... "Alias" wrote: > Thee Chicago Wolf wrote: > >> Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy > >> d/l and isntall, I rebooted my desktop computer (I am writing this from my > >> laptop) and instantly received B.S.O.D. and now my desktop will not even > >> restart in safe mode. I am getting no where; it is an endless cycle of > >> restarts and B.S.O.D, and no safe mode, even though I select it ... the > >> computer just starts up again ... over and over. It appears I will now have > >> to do a wipe of the HD and re-install Windows ... and am not happy to say the > >> least. > >> > >> I would greatly appreciate any expert answers that address this question. > > > > Systems with AMD processors would experience this issue and there is > > some free tech support you can get from Microsoft if you'd like. > > > > - Thee Chicago Wolf > > Not all AMD processors have this problem, only the ones provided with HP > computers. For HP computers, see > > http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en > > for a solution. > > Alias >
Guest The2Woots Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. Great ... from that link you provided ... which I appreciate ! ... I c/c/p THIS: "You must install this update prior to applying Windows XP SP3 update". A little late methinks. "Alias" wrote: > Thee Chicago Wolf wrote: > >> Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy > >> d/l and isntall, I rebooted my desktop computer (I am writing this from my > >> laptop) and instantly received B.S.O.D. and now my desktop will not even > >> restart in safe mode. I am getting no where; it is an endless cycle of > >> restarts and B.S.O.D, and no safe mode, even though I select it ... the > >> computer just starts up again ... over and over. It appears I will now have > >> to do a wipe of the HD and re-install Windows ... and am not happy to say the > >> least. > >> > >> I would greatly appreciate any expert answers that address this question. > > > > Systems with AMD processors would experience this issue and there is > > some free tech support you can get from Microsoft if you'd like. > > > > - Thee Chicago Wolf > > Not all AMD processors have this problem, only the ones provided with HP > computers. For HP computers, see > > http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en > > for a solution. > > Alias >
Guest Alias Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. The2Woots wrote: > Great ... from that link you provided ... which I appreciate ! ... I c/c/p > THIS: > "You must install this update prior to applying Windows XP SP3 update". > > A little late methinks. If you can get into Windows, uninstall SP3, apply the update and then reinstall SP3. Alias > > > "Alias" wrote: > >> Thee Chicago Wolf wrote: >>>> Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy >>>> d/l and isntall, I rebooted my desktop computer (I am writing this from my >>>> laptop) and instantly received B.S.O.D. and now my desktop will not even >>>> restart in safe mode. I am getting no where; it is an endless cycle of >>>> restarts and B.S.O.D, and no safe mode, even though I select it ... the >>>> computer just starts up again ... over and over. It appears I will now have >>>> to do a wipe of the HD and re-install Windows ... and am not happy to say the >>>> least. >>>> >>>> I would greatly appreciate any expert answers that address this question. >>> Systems with AMD processors would experience this issue and there is >>> some free tech support you can get from Microsoft if you'd like. >>> >>> - Thee Chicago Wolf >> Not all AMD processors have this problem, only the ones provided with HP >> computers. For HP computers, see >> >> http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en >> >> for a solution. >> >> Alias >>
Guest PA Bear [MS MVP] Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. If that was your fix, you'd be getting a STOP 0x0000007E error and you'd be able to boot into Safe Mode with WinXP SP3 installed. • HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error 0x0000007E [after installing WinXP SP3] http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01457284&dlc=en&lc=en&cc=us -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ The2Woots wrote: > Great ... from that link you provided ... which I appreciate ! ... I c/c/p > THIS: > "You must install this update prior to applying Windows XP SP3 update". > > A little late methinks. > > > "Alias" wrote: > >> Thee Chicago Wolf wrote: >>>> Last night I "attempted" to d/l Windows XP Service Pack 3. After a >>>> lengthy d/l and isntall, I rebooted my desktop computer (I am writing >>>> this from my laptop) and instantly received B.S.O.D. and now my desktop >>>> will not even restart in safe mode. I am getting no where; it is an >>>> endless cycle of restarts and B.S.O.D, and no safe mode, even though I >>>> select it ... the computer just starts up again ... over and over. It >>>> appears I will now have to do a wipe of the HD and re-install Windows >>>> ... and am not happy to say the least. >>>> >>>> I would greatly appreciate any expert answers that address this >>>> question. >>> >>> Systems with AMD processors would experience this issue and there is >>> some free tech support you can get from Microsoft if you'd like. >>> >>> - Thee Chicago Wolf >> >> Not all AMD processors have this problem, only the ones provided with HP >> computers. For HP computers, see >> >> http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en >> >> for a solution. >> >> Alias
Guest The2Woots Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. Thank you everyone for all the great help. I ended up in an hour-long chat with a MS person troubleshooting the thing ... to have to use my XP cd to do just that ... uninstall SP3 ... and ran into a wall. This PC was given to me by a co-worker and in order to use the CD to repair, I need an admin password! I have yet to reach her to obtain it, and the MS person is e-mailing me the required steps to proceed once I have that PW. Thanks for all the help, and I appreciate the timely responses from all of you. I finally got to see the error message also; STOP: 0x0000007E. "Alias" wrote: > The2Woots wrote: > > Great ... from that link you provided ... which I appreciate ! ... I c/c/p > > THIS: > > "You must install this update prior to applying Windows XP SP3 update". > > > > A little late methinks. > > If you can get into Windows, uninstall SP3, apply the update and then > reinstall SP3. > > Alias > > > > > > "Alias" wrote: > > > >> Thee Chicago Wolf wrote: > >>>> Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy > >>>> d/l and isntall, I rebooted my desktop computer (I am writing this from my > >>>> laptop) and instantly received B.S.O.D. and now my desktop will not even > >>>> restart in safe mode. I am getting no where; it is an endless cycle of > >>>> restarts and B.S.O.D, and no safe mode, even though I select it ... the > >>>> computer just starts up again ... over and over. It appears I will now have > >>>> to do a wipe of the HD and re-install Windows ... and am not happy to say the > >>>> least. > >>>> > >>>> I would greatly appreciate any expert answers that address this question. > >>> Systems with AMD processors would experience this issue and there is > >>> some free tech support you can get from Microsoft if you'd like. > >>> > >>> - Thee Chicago Wolf > >> Not all AMD processors have this problem, only the ones provided with HP > >> computers. For HP computers, see > >> > >> http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en > >> > >> for a solution. > >> > >> Alias > >> >
Guest The2Woots Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. The error message is indeed STOP:0x0000007E, but I was not ever able to enter safe mode at all ... just an endless loop of restarts. I was in chat with a MS person for an hour, as I stated to another responder, and have hit a snag in using the Windows XP cd to repair (remove / uninstall) SP3. I will keep checking back here for responses and let you know how it all turns out. Thank you all for the assistance! Much obliged! "PA Bear [MS MVP]" wrote: > If that was your fix, you'd be getting a STOP 0x0000007E error and you'd be > able to boot into Safe Mode with WinXP SP3 installed. > > • HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error > 0x0000007E [after installing WinXP SP3] > http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01457284&dlc=en&lc=en&cc=us > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > > The2Woots wrote: > > Great ... from that link you provided ... which I appreciate ! ... I c/c/p > > THIS: > > "You must install this update prior to applying Windows XP SP3 update". > > > > A little late methinks. > > > > > > "Alias" wrote: > > > >> Thee Chicago Wolf wrote: > >>>> Last night I "attempted" to d/l Windows XP Service Pack 3. After a > >>>> lengthy d/l and isntall, I rebooted my desktop computer (I am writing > >>>> this from my laptop) and instantly received B.S.O.D. and now my desktop > >>>> will not even restart in safe mode. I am getting no where; it is an > >>>> endless cycle of restarts and B.S.O.D, and no safe mode, even though I > >>>> select it ... the computer just starts up again ... over and over. It > >>>> appears I will now have to do a wipe of the HD and re-install Windows > >>>> ... and am not happy to say the least. > >>>> > >>>> I would greatly appreciate any expert answers that address this > >>>> question. > >>> > >>> Systems with AMD processors would experience this issue and there is > >>> some free tech support you can get from Microsoft if you'd like. > >>> > >>> - Thee Chicago Wolf > >> > >> Not all AMD processors have this problem, only the ones provided with HP > >> computers. For HP computers, see > >> > >> http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en > >> > >> for a solution. > >> > >> Alias > >
Guest Stephen Harris Posted August 15, 2008 Posted August 15, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. The2Woots wrote: > Thank you everyone for all the great help. I ended up in an hour-long chat > with a MS person troubleshooting the thing ... to have to use my XP cd to do > just that ... uninstall SP3 ... and ran into a wall. This PC was given to me > by a co-worker and in order to use the CD to repair, I need an admin > password! I have yet to reach her to obtain it, and the MS person is > e-mailing me the required steps to proceed once I have that PW. Thanks for > all the help, and I appreciate the timely responses from all of you. I > finally got to see the error message also; STOP: 0x0000007E. > Sometimes the password is just to tap the <Enter> key. > Try a rescue cd that doesn't require a password to access the C:\ drive. For future reference, http://forum.aumha.org/viewtopic.php?f=62&t=31844 "Using Gpedit.msc (XP Pro only) Enable: Local Policy/Security Options: Recovery Console: Allow automatic administrative logon Or, By Making a Registry edit (All XP versions) Using your mouse, Highlight and then Right-click | Copy the entire contents of the Code box below, including blank lines: Code: REGEDIT4 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Setup\RecoveryConsole] "SecurityLevel"=dword:00000001 Open a new Notepad document. (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled. Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and enter (including quotation marks) as the filename: "RCFix.REG". [sH: Save As "all files" in Notepad.] Exit Notepad. Double click your new file and agree to the registry merge when asked. You can then delete this new file." There are instructions at that url to add cmdcons, the Recovery Console on the hard drive. I think a usb winxp boot stick might work also. You just need to get to C:\Windows so you can change directory (cd) so you can use spuninst.exe Method 2: Use the hidden $NtServicePackUninstall$ folder c:\windows\$NtServicePackUninstall$\spuninst\spuninst.exe 2. When the Windows XP Service Pack 3 Removal Wizard starts, click Next. 3. Follow the instructions on the screen to remove Windows XP SP3.
Guest The2Woots Posted August 17, 2008 Posted August 17, 2008 RE: Windows XP Service Pack 3 and B.S.O.D. Thanks again to all the replies. My co-worker who gave me the PC did not know the password for admin to continue with the uninstall of SP3. e-machines apparent;y has a built-in copy of Windows XP and I was able to do a complete wipe and reinstall. It has taken a long time do get all the updates for Windows now, but I am finally done. The ONLY install I have not performed is SP3 again! A bit hesitant to say the least! I am off on vacation for a week shortly. Just wanted to drop a line once again to say Thank you to all the excellent advise and help. This is a great community and forum, and I appreciate the responses. "The2Woots" wrote: > Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy > d/l and isntall, I rebooted my desktop computer (I am writing this from my > laptop) and instantly received B.S.O.D. and now my desktop will not even > restart in safe mode. I am getting no where; it is an endless cycle of > restarts and B.S.O.D, and no safe mode, even though I select it ... the > computer just starts up again ... over and over. It appears I will now have > to do a wipe of the HD and re-install Windows ... and am not happy to say the > least. > > I would greatly appreciate any expert answers that address this question.
Guest Thee Chicago Wolf Posted August 17, 2008 Posted August 17, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. On Sun, 17 Aug 2008 07:16:01 -0700, The2Woots <The2WootsNOSPAM@cox.NOSPAMnet> wrote: >Thanks again to all the replies. My co-worker who gave me the PC did not know >the password for admin to continue with the uninstall of SP3. e-machines >apparent;y has a built-in copy of Windows XP and I was able to do a complete >wipe and reinstall. It has taken a long time do get all the updates for >Windows now, but I am finally done. The ONLY install I have not performed is >SP3 again! A bit hesitant to say the least! > >I am off on vacation for a week shortly. Just wanted to drop a line once >again to say Thank you to all the excellent advise and help. > >This is a great community and forum, and I appreciate the responses. You should be good to install SP3 now. After a clean wipe, I cannot see you having any issue. - Thee Chicago Wolf
Guest PA Bear [MS MVP] Posted August 17, 2008 Posted August 17, 2008 Re: Windows XP Service Pack 3 and B.S.O.D. Once you had WinXP SP1 installed, you could've skipped SP2 (and about 100 updates) and gone straight to SP3. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ The2Woots wrote: > Thanks again to all the replies. My co-worker who gave me the PC did not > know the password for admin to continue with the uninstall of SP3. > e-machines apparent;y has a built-in copy of Windows XP and I was able to > do a complete wipe and reinstall. It has taken a long time do get all the > updates for Windows now, but I am finally done. The ONLY install I have > not > performed is SP3 again! A bit hesitant to say the least! > > I am off on vacation for a week shortly. Just wanted to drop a line once > again to say Thank you to all the excellent advise and help. > > This is a great community and forum, and I appreciate the responses. > > > > "The2Woots" wrote: > >> Last night I "attempted" to d/l Windows XP Service Pack 3. After a >> lengthy >> d/l and isntall, I rebooted my desktop computer (I am writing this from >> my >> laptop) and instantly received B.S.O.D. and now my desktop will not even >> restart in safe mode. I am getting no where; it is an endless cycle of >> restarts and B.S.O.D, and no safe mode, even though I select it ... the >> computer just starts up again ... over and over. It appears I will now >> have >> to do a wipe of the HD and re-install Windows ... and am not happy to say >> the least. >> >> I would greatly appreciate any expert answers that address this question.
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