Guest kelmel Posted August 15, 2008 Posted August 15, 2008 We are using Remote Desktop for our administrators to connect to a new server. We want to go ahead and set up the options and credentials but some workstations have this ability and other workstations don't. Why? When I open up my own Remote Desktop (V 6.0), I am able to put the remote address in, but when I click Options, it tells me that it will ask me for my credentials when I connect. We want these settings automatic for our users. Our users are running Windows XP SP2 and SP3. Would the service pack make a difference? Thanks for the help!
Guest Thee Chicago Wolf Posted August 15, 2008 Posted August 15, 2008 Re: Problem with Remote Desktop Options >We are using Remote Desktop for our administrators to connect to a new >server. We want to go ahead and set up the options and credentials but some >workstations have this ability and other workstations don't. Why? When I >open up my own Remote Desktop (V 6.0), I am able to put the remote address >in, but when I click Options, it tells me that it will ask me for my >credentials when I connect. We want these settings automatic for our users. >Our users are running Windows XP SP2 and SP3. Would the service pack make a >difference? Thanks for the help! SP3 now comes with Remote Desktop 6.1 and a couple of the changes in 6.1 may be what's causing this. - Thee Chicago Wolf
Guest Thee Chicago Wolf Posted August 15, 2008 Posted August 15, 2008 Re: Problem with Remote Desktop Options >We are using Remote Desktop for our administrators to connect to a new >server. We want to go ahead and set up the options and credentials but some >workstations have this ability and other workstations don't. Why? When I >open up my own Remote Desktop (V 6.0), I am able to put the remote address >in, but when I click Options, it tells me that it will ask me for my >credentials when I connect. We want these settings automatic for our users. >Our users are running Windows XP SP2 and SP3. Would the service pack make a >difference? Thanks for the help! Additionally, you can update your SP2 folks to the Remote Desktop Client 6.1 by getting the update from here: http://www.microsoft.com/downloads/details.aspx?FamilyId=6E1EC93D-BDBD-4983-92F7-479E088570AD&displaylang=en - Thee Chicago Wolf
Guest PA Bear [MS MVP] Posted August 15, 2008 Posted August 15, 2008 Re: Problem with Remote Desktop Options > Our users are running Windows XP SP2 and SP3. Would the service pack make > a > difference? Yes. See... You cannot connect to a remote computer or start a remote application when you use Terminal Services Web Access or Remote Web Workspace on a Windows XP SP3-based computer: http://support.microsoft.com/kb/951607 =========================== Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada. • US: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131 • CA: http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131 • UK: http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131 • AU: http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131 • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select Windows XP | select Windows XP Service Pack 3 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ kelmel wrote: > We are using Remote Desktop for our administrators to connect to a new > server. We want to go ahead and set up the options and credentials but > some > workstations have this ability and other workstations don't. Why? When I > open up my own Remote Desktop (V 6.0), I am able to put the remote address > in, but when I click Options, it tells me that it will ask me for my > credentials when I connect. We want these settings automatic for our > users. > Our users are running Windows XP SP2 and SP3. Would the service pack make > a > difference? Thanks for the help!
Guest kelmel Posted August 15, 2008 Posted August 15, 2008 Re: Problem with Remote Desktop Options Thank you so much. I will try updating the client and see what happens. "Thee Chicago Wolf" wrote: > >We are using Remote Desktop for our administrators to connect to a new > >server. We want to go ahead and set up the options and credentials but some > >workstations have this ability and other workstations don't. Why? When I > >open up my own Remote Desktop (V 6.0), I am able to put the remote address > >in, but when I click Options, it tells me that it will ask me for my > >credentials when I connect. We want these settings automatic for our users. > >Our users are running Windows XP SP2 and SP3. Would the service pack make a > >difference? Thanks for the help! > > Additionally, you can update your SP2 folks to the Remote Desktop > Client 6.1 by getting the update from here: > http://www.microsoft.com/downloads/details.aspx?FamilyId=6E1EC93D-BDBD-4983-92F7-479E088570AD&displaylang=en > > - Thee Chicago Wolf >
Guest Thee Chicago Wolf Posted August 15, 2008 Posted August 15, 2008 Re: Problem with Remote Desktop Options >Thank you so much. I will try updating the client and see what happens. Sure. Let me know how it goes. - Thee Chicago Wolf
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