donandpeg Posted December 14, 2011 Posted December 14, 2011 since I got a new computer my printer, PM520 will not scan. Quote
KenB Posted December 14, 2011 Posted December 14, 2011 Hi and welcome to ExTS If you meant MP520 ( Canon ) try downloading the drivers from here: http://software.canon-europe.com/software/0035877.asp?model= Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
donandpeg Posted December 14, 2011 Author Posted December 14, 2011 Thanks. I tried that but it said'32-bit-Intel-compatible platforms only' I seem not to qualify. I am on Windows 7 and yes it is Cannob Quote
KenB Posted December 15, 2011 Posted December 15, 2011 Apparently the drivers for that printer are embedded in Win7. I assume that you have Win7 64 bit? There is, however, an add-on that you can try. This may correct the scanning problem and appears to be 32 and 64 bit compatible. (you may need the serial number off the printer) http://software.canon-europe.com/software/0035869.asp?model= EDIT: RandyL found the 64bit drivers. http://software.canon-europe.com/software/0035913.asp?model Try these first then, if you still have the same problem, try the add-on link. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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