PRINT DRIVERS: 32-bit clients on 64-bit servers

[Guest Tom W.]

Hi Folks,

 

We are rolling out a 2003 R2 x64 server. When sharing printers it seems

to be hit or miss with compatibility during driver installation.

 

Often I get "The server on which ... printer resides does not have the

correct printer driver installed. If you want to install the driver on

your local computer, click OK."

 

This happens on both 2000 and XP Pro clients when UNC sharing to the

server. Specifically it has been with HP 4000/4100 series LaserJets and

Panasonic DP3030 multifunction copy/print/fax units.

 

Is there a simple solution to make sure that 32-bit drivers are

published from the 64-bit Windows server?

 

 

Thanks,

Tom W.

[Guest Alan Morris [MSFT]]

Re: PRINT DRIVERS: 32-bit clients on 64-bit servers

 

make sure the driver name of the x64 driver is exactly the same as the

driver name of the x86 driver. If it's not the same name, it's a different

driver.

 

On Server R2, add Print Server Role

 

printmanagement.msc

 

add the local server

Open the Drivers node

 

sort by driver name

 

go through the list and make sure all the x64 drivers also have a matching

x86 driver.

 

 

--

Alan Morris

Windows Printing Team

Search the Microsoft Knowledge Base here:

http://support.microsoft.com/search/?adv=1

 

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"Tom W." <secondary_2g@yahoo.com> wrote in message

news:Xns9AFB8739DCA2CMWave6@198.186.190.76...

> Hi Folks,

>

> We are rolling out a 2003 R2 x64 server. When sharing printers it seems

> to be hit or miss with compatibility during driver installation.

>

> Often I get "The server on which ... printer resides does not have the

> correct printer driver installed. If you want to install the driver on

> your local computer, click OK."

>

> This happens on both 2000 and XP Pro clients when UNC sharing to the

> server. Specifically it has been with HP 4000/4100 series LaserJets and

> Panasonic DP3030 multifunction copy/print/fax units.

>

> Is there a simple solution to make sure that 32-bit drivers are

> published from the 64-bit Windows server?

>

>

> Thanks,

> Tom W.