Windows XP Pro - Lots-o-Apps CRASHING...

[Guest chigrboy]

But wait there's more!

I'm seeing this as an office-wide epidemic!

 

All clients running windows XP pro sp2 (25 clients).

The basic complient is that Outlook freezes, crashes and burns then

must be restarted in Outlook safe mode (outllook 2003 and 2007).

It's random. I've updated one machine to SP3 in hopes that this might fix

the problem but no go.

 

It started off with just a few people (i know it's starting to sound like a

virus but

I've scanned and scanned and none found, well except for one dork)...

 

When I look through the event viewer logs though, I see more apps that are

hanging besides Outlook. This behaviour is the same for all the users that

have this problem but they only tell me about Outlook.

 

Usually there's this:

Event Type: Error

Event Source: Application Hang

Event Category: None

Event ID: 1001

Date: 8/13/2008

Time: 9:36:30 AM

User: N/A

Computer: COMPUTER_NAME

Description:

Fault bucket 827627218.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 42 75 63 6b 65 74 3a 20 Bucket:

0008: 38 32 37 36 32 37 32 31 82762721

0010: 38 0d 0a 8..

 

 

 

FOLLOWED BY THIS:

Event Type: Error

Event Source: Application Hang

Event Category: (101)

Event ID: 1002

Date: 8/13/2008

Time: 9:36:28 AM

User: N/A

Computer: DCOMPUTER_NAME

Description:

Hanging application OUTLOOK.EXE, version 11.0.8217.0, hang module hungapp,

version 0.0.0.0, hang address 0x00000000.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 48 61 6e 67 ion Hang

0010: 20 20 4f 55 54 4c 4f 4f OUTLOO

0018: 4b 2e 45 58 45 20 31 31 K.EXE 11

0020: 2e 30 2e 38 32 31 37 2e .0.8217.

0028: 30 20 69 6e 20 68 75 6e 0 in hun

0030: 67 61 70 70 20 30 2e 30 gapp 0.0

0038: 2e 30 2e 30 20 61 74 20 .0.0 at

0040: 6f 66 66 73 65 74 20 30 offset 0

0048: 30 30 30 30 30 30 30 0000000

 

 

 

BUT AS I SAID, IT ISN"T PARTICULAR TO OUTLOOK:

Event Type: Error

Event Source: Application Hang

Event Category: (101)

Event ID: 1002

Date: 8/7/2008

Time: 6:59:37 PM

User: N/A

Computer: COMPUTER_NAME

Description:

Hanging application Acrobat.exe, version 8.1.0.137, hang module hungapp,

version 0.0.0.0, hang address 0x00000000.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74 Applicat

0008: 69 6f 6e 20 48 61 6e 67 ion Hang

0010: 20 20 41 63 72 6f 62 61 Acroba

0018: 74 2e 65 78 65 20 38 2e t.exe 8.

0020: 31 2e 30 2e 31 33 37 20 1.0.137

0028: 69 6e 20 68 75 6e 67 61 in hunga

0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0

0038: 2e 30 20 61 74 20 6f 66 .0 at of

0040: 66 73 65 74 20 30 30 30 fset 000

0048: 30 30 30 30 30 00000