Guest chigrboy Posted August 15, 2008 Posted August 15, 2008 But wait there's more! I'm seeing this as an office-wide epidemic! All clients running windows XP pro sp2 (25 clients). The basic complient is that Outlook freezes, crashes and burns then must be restarted in Outlook safe mode (outllook 2003 and 2007). It's random. I've updated one machine to SP3 in hopes that this might fix the problem but no go. It started off with just a few people (i know it's starting to sound like a virus but I've scanned and scanned and none found, well except for one dork)... When I look through the event viewer logs though, I see more apps that are hanging besides Outlook. This behaviour is the same for all the users that have this problem but they only tell me about Outlook. Usually there's this: Event Type: Error Event Source: Application Hang Event Category: None Event ID: 1001 Date: 8/13/2008 Time: 9:36:30 AM User: N/A Computer: COMPUTER_NAME Description: Fault bucket 827627218. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 38 32 37 36 32 37 32 31 82762721 0010: 38 0d 0a 8.. FOLLOWED BY THIS: Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/13/2008 Time: 9:36:28 AM User: N/A Computer: DCOMPUTER_NAME Description: Hanging application OUTLOOK.EXE, version 11.0.8217.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 4f 55 54 4c 4f 4f OUTLOO 0018: 4b 2e 45 58 45 20 31 31 K.EXE 11 0020: 2e 30 2e 38 32 31 37 2e .0.8217. 0028: 30 20 69 6e 20 68 75 6e 0 in hun 0030: 67 61 70 70 20 30 2e 30 gapp 0.0 0038: 2e 30 2e 30 20 61 74 20 .0.0 at 0040: 6f 66 66 73 65 74 20 30 offset 0 0048: 30 30 30 30 30 30 30 0000000 BUT AS I SAID, IT ISN"T PARTICULAR TO OUTLOOK: Event Type: Error Event Source: Application Hang Event Category: (101) Event ID: 1002 Date: 8/7/2008 Time: 6:59:37 PM User: N/A Computer: COMPUTER_NAME Description: Hanging application Acrobat.exe, version 8.1.0.137, hang module hungapp, version 0.0.0.0, hang address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 41 63 72 6f 62 61 Acroba 0018: 74 2e 65 78 65 20 38 2e t.exe 8. 0020: 31 2e 30 2e 31 33 37 20 1.0.137 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000
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