Rapport

[jabberwocky]

On the recommendation of (one of) my online banks, I installed Rapport. Without commenting on its effectiveness, results were that my internet connection became unacceptably slow, and automatic connection - to the www and Outlook Express - was disabled. I could connect only through the dial-up icon in Control Panel/Network and Internet connections.

 

The issues were resolved by using System Restore to a point prior to installing Rapport, but that process took several hours to complete, instaed of the usual few minutes!

 

Comments anyone?

[KenB]

Hi and welcome to ExTS

 

I know Starbuck - (Admin and Security Expert) has views on Rapport which I am sure he will share with you.

 

If your system is running better without it - leave it off.

I know of no Admin or Moderator who has this software on their system.

If you have a good AV and Firewall you do not need it.

 

Starbuck or Etavares will be able to add more to this.

[wellies]

I've a feeling what might make a difference to computer performance with Rapport installed could be to do with the specifications of the system ..and maybe even whether the OS is XP or Windows 7. For one reason or another, it seems that many can't use Rapport even if they want to. I prefer to keep it as a layer of security but then I haven't noticed any performance hit.

[Starbuck]

There's more on this Trusteer Rapport here:

http://extremetechsupport.com/threads/12367-Possible-problem-with-Sharepoint-after-installing-Trusteer