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Spooler service stopping on Windows Server 2008 Terminal Server

Guest Jason A Ash

By Guest Jason A Ash
in Windows 2003 Server

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Guest Jason A Ash

Guest Jason A Ash

Posted
Posted

Hello,

 

I've recently run into an issue with a client who is running Windows

Server 2008 as a Terminal Server. What is occurring, is the print

spooler service is stopping, with no errors or warnings. Restarting the

spooler service allows printing to continue.

 

The client is accessing a Foxpro based program, and we are using Remote

Application for the remote users, rather than a full desktop. The

server is up-to-date on Windows updates.

 

Other clients, connecting to an identical Terminal Server, running the

same application, in the same office, have no problems with the print

spooler stopping.

 

Any thoughts?

 

Thank you,

Jason A.

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Guest Meinolf Weber

Guest Meinolf Weber

Posted
Posted

Re: Spooler service stopping on Windows Server 2008 Terminal Server

 

Hello Jason,

 

Is it only with a specific printer or with all? Make sure that you have the

correct drivers installed. Check that domain users have write right on the

C:\windows\system32\spooler folder.

Did you use web access or remote desktop connections? For RDP the client

computer must be running Remote Desktop Connection (RDC) 6.0 or RDC 6.1.

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> Hello,

>

> I've recently run into an issue with a client who is running Windows

> Server 2008 as a Terminal Server. What is occurring, is the print

> spooler service is stopping, with no errors or warnings. Restarting

> the spooler service allows printing to continue.

>

> The client is accessing a Foxpro based program, and we are using

> Remote Application for the remote users, rather than a full desktop.

> The server is up-to-date on Windows updates.

>

> Other clients, connecting to an identical Terminal Server, running the

> same application, in the same office, have no problems with the print

> spooler stopping.

>

> Any thoughts?

>

> Thank you,

> Jason A.

Guest Jason A Ash

Guest Jason A Ash

Posted
Posted

Re: Spooler service stopping on Windows Server 2008 Terminal Server

 

Not sure on the printers, another tech was working with this client

prior to me.

 

I'll check the write permissions on Monday.

 

We're using Remote Desktop, not web access, and have been making sure

all clients are running RDC6.1, and .NET Framework 3.0

 

Thanks,

Jason A.

 

Meinolf Weber wrote:

> Hello Jason,

>

> Is it only with a specific printer or with all? Make sure that you have

> the correct drivers installed. Check that domain users have write right

> on the C:\windows\system32\spooler folder.

> Did you use web access or remote desktop connections? For RDP the client

> computer must be running Remote Desktop Connection (RDC) 6.0 or RDC 6.1.

>

> Best regards

>

> Meinolf Weber

> Disclaimer: This posting is provided "AS IS" with no warranties, and

> confers no rights.

> ** Please do NOT email, only reply to Newsgroups

> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>

>> Hello,

>>

>> I've recently run into an issue with a client who is running Windows

>> Server 2008 as a Terminal Server. What is occurring, is the print

>> spooler service is stopping, with no errors or warnings. Restarting

>> the spooler service allows printing to continue.

>>

>> The client is accessing a Foxpro based program, and we are using

>> Remote Application for the remote users, rather than a full desktop.

>> The server is up-to-date on Windows updates.

>>

>> Other clients, connecting to an identical Terminal Server, running the

>> same application, in the same office, have no problems with the print

>> spooler stopping.

>>

>> Any thoughts?

>>

>> Thank you,

>> Jason A.

>

>

Guest Jason A Ash

Guest Jason A Ash

Posted
Posted

Re: Spooler service stopping on Windows Server 2008 Terminal Server

 

Not sure on the printers, another tech was working with this client

prior to me.

 

I'll check the write permissions on Monday.

 

We're using Remote Desktop, not web access, and have been making sure

all clients are running RDC6.1, and .NET Framework 3.0

 

Thanks,

Jason A.

 

Meinolf Weber wrote:

> Hello Jason,

>

> Is it only with a specific printer or with all? Make sure that you have

> the correct drivers installed. Check that domain users have write right

> on the C:\windows\system32\spooler folder.

> Did you use web access or remote desktop connections? For RDP the client

> computer must be running Remote Desktop Connection (RDC) 6.0 or RDC 6.1.

>

> Best regards

>

> Meinolf Weber

> Disclaimer: This posting is provided "AS IS" with no warranties, and

> confers no rights.

> ** Please do NOT email, only reply to Newsgroups

> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>

>> Hello,

>>

>> I've recently run into an issue with a client who is running Windows

>> Server 2008 as a Terminal Server. What is occurring, is the print

>> spooler service is stopping, with no errors or warnings. Restarting

>> the spooler service allows printing to continue.

>>

>> The client is accessing a Foxpro based program, and we are using

>> Remote Application for the remote users, rather than a full desktop.

>> The server is up-to-date on Windows updates.

>>

>> Other clients, connecting to an identical Terminal Server, running the

>> same application, in the same office, have no problems with the print

>> spooler stopping.

>>

>> Any thoughts?

>>

>> Thank you,

>> Jason A.

>

>

Guest Bruce Sanderson

Guest Bruce Sanderson

Posted
Posted

Re: Spooler service stopping on Windows Server 2008 Terminal Server

 

The usual reason that the Print Spooler stops is becuase of a defective

printer driver.

 

You might find the folks that hang out in

microsoft.public.vista.print_fax_scan or

microsoft.public.windowsxp.print_fax can help you.

 

Printer drivers tend to be indiosyncratic, so it will be important to know

what printers are installed/connected and what printer drivers are installed

on the server where the Print Spooler stops.

 

You may find that the print vendor has a newer driver that solves this

problem.

--

Bruce Sanderson

http://members.shaw.ca/bsanders

 

It is perfectly useless to know the right answer to the wrong question.

 

 

 

"Jason A Ash" <JasonAAsh@community.nospam> wrote in message

news:uexLIRz$IHA.4684@TK2MSFTNGP06.phx.gbl...

> Hello,

>

> I've recently run into an issue with a client who is running Windows

> Server 2008 as a Terminal Server. What is occurring, is the print spooler

> service is stopping, with no errors or warnings. Restarting the spooler

> service allows printing to continue.

>

> The client is accessing a Foxpro based program, and we are using Remote

> Application for the remote users, rather than a full desktop. The server

> is up-to-date on Windows updates.

>

> Other clients, connecting to an identical Terminal Server, running the

> same application, in the same office, have no problems with the print

> spooler stopping.

>

> Any thoughts?

>

> Thank you,

> Jason A.

Guest Thee Chicago Wolf

Guest Thee Chicago Wolf

Posted
Posted

Re: Spooler service stopping on Windows Server 2008 Terminal Server

 

>I've recently run into an issue with a client who is running Windows

>Server 2008 as a Terminal Server. What is occurring, is the print

>spooler service is stopping, with no errors or warnings. Restarting the

>spooler service allows printing to continue.

>

>The client is accessing a Foxpro based program, and we are using Remote

>Application for the remote users, rather than a full desktop. The

>server is up-to-date on Windows updates.

>

>Other clients, connecting to an identical Terminal Server, running the

>same application, in the same office, have no problems with the print

>spooler stopping.

>

>Any thoughts?

 

Whenever I hear of this issues on server 2003, I usually tell people

to check and see what the print processor is on the client and server

side. Haven't tried things on Server 2008 but I would imagine not much

has changed in MS land with this. Do a properties on the printer on

the server side, click the Advanced tab, if there's a Print Processor

button click it, if this hasn't change since 2003 server you'll likely

see Winprint and some other options as "Print Processor" options.

Check and make sure both client and server are set to Winprint.

 

HP's and a few others always hijack this processor and use there own

print processor which I find to screws up even the simplest of things.

Give it a shot and let me know how it goes.

 

- Thee Chicago Wolf

Guest Morgan che

Guest Morgan che

Posted
Posted

Re: Spooler service stopping on Windows Server 2008 Terminal Server

 

Hi,

 

I am wirting to see how evertything is going?

 

Have this issue been sovled or you need further assistance? please feel

free to let me know.

 

Sincerely

Morgan Che

Microsoft Online Support

Microsoft Global Technical Support Center

 

Get Secure! - http://www.microsoft.com/security

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=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

 

 

--------------------

--->Date: Sat, 16 Aug 2008 10:03:04 -0400

--->From: Jason A Ash <JasonAAsh@community.nospam>

--->User-Agent: Thunderbird 2.0.0.16 (Windows/20080708)

--->MIME-Version: 1.0

--->Subject: Re: Spooler service stopping on Windows Server 2008 Terminal

Server

--->References: <uexLIRz$IHA.4684@TK2MSFTNGP06.phx.gbl>

<ff16fb66a69dd8cacdc72727dd4a@msnews.microsoft.com>

--->In-Reply-To: <ff16fb66a69dd8cacdc72727dd4a@msnews.microsoft.com>

--->Content-Type: text/plain; charset=ISO-8859-1; format=flowed

--->Content-Transfer-Encoding: 7bit

--->Message-ID: <#A4hNj6$IHA.1180@TK2MSFTNGP04.phx.gbl>

--->Newsgroups: microsoft.public.windows.server.general

--->NNTP-Posting-Host: d149-67-209-137.col.wideopenwest.com 67.149.137.209

--->Lines: 1

--->Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl

--->Xref: TK2MSFTNGHUB02.phx.gbl

microsoft.public.windows.server.general:43367

--->X-Tomcat-NG: microsoft.public.windows.server.general

--->

--->Not sure on the printers, another tech was working with this client

--->prior to me.

--->

--->I'll check the write permissions on Monday.

--->

--->We're using Remote Desktop, not web access, and have been making sure

--->all clients are running RDC6.1, and .NET Framework 3.0

--->

--->Thanks,

--->Jason A.

--->

--->Meinolf Weber wrote:

--->> Hello Jason,

--->>

--->> Is it only with a specific printer or with all? Make sure that you

have

--->> the correct drivers installed. Check that domain users have write

right

--->> on the C:\windows\system32\spooler folder.

--->> Did you use web access or remote desktop connections? For RDP the

client

--->> computer must be running Remote Desktop Connection (RDC) 6.0 or RDC

6.1.

--->>

--->> Best regards

--->>

--->> Meinolf Weber

--->> Disclaimer: This posting is provided "AS IS" with no warranties, and

--->> confers no rights.

--->> ** Please do NOT email, only reply to Newsgroups

--->> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

--->>

--->>> Hello,

--->>>

--->>> I've recently run into an issue with a client who is running Windows

--->>> Server 2008 as a Terminal Server. What is occurring, is the print

--->>> spooler service is stopping, with no errors or warnings. Restarting

--->>> the spooler service allows printing to continue.

--->>>

--->>> The client is accessing a Foxpro based program, and we are using

--->>> Remote Application for the remote users, rather than a full desktop.

--->>> The server is up-to-date on Windows updates.

--->>>

--->>> Other clients, connecting to an identical Terminal Server, running

the

--->>> same application, in the same office, have no problems with the print

--->>> spooler stopping.

--->>>

--->>> Any thoughts?

--->>>

--->>> Thank you,

--->>> Jason A.

--->>

--->>

--->

  • 1 month later...
Guest Pacware

Guest Pacware

Posted
Posted

Re: Spooler service stopping on Windows Server 2008 Terminal Serve

 

Re: Spooler service stopping on Windows Server 2008 Terminal Serve

 

I am having a similar issue. I have a customer running Windows Server 2008.

They have two printers/copier/fax machines both Toshiba. They are connecting

via a network Card. They are located in two seperate geographic locations.

The remote location connects via Terminal Services over a VPN. When they are

connected and printing. The print spooler service shuts down randomly. This

only occurs while connected via terminal Services. The main office has the

same exact printer and works great. Please Help!!

 

"Thee Chicago Wolf" wrote:

> >I've recently run into an issue with a client who is running Windows

> >Server 2008 as a Terminal Server. What is occurring, is the print

> >spooler service is stopping, with no errors or warnings. Restarting the

> >spooler service allows printing to continue.

> >

> >The client is accessing a Foxpro based program, and we are using Remote

> >Application for the remote users, rather than a full desktop. The

> >server is up-to-date on Windows updates.

> >

> >Other clients, connecting to an identical Terminal Server, running the

> >same application, in the same office, have no problems with the print

> >spooler stopping.

> >

> >Any thoughts?

>

> Whenever I hear of this issues on server 2003, I usually tell people

> to check and see what the print processor is on the client and server

> side. Haven't tried things on Server 2008 but I would imagine not much

> has changed in MS land with this. Do a properties on the printer on

> the server side, click the Advanced tab, if there's a Print Processor

> button click it, if this hasn't change since 2003 server you'll likely

> see Winprint and some other options as "Print Processor" options.

> Check and make sure both client and server are set to Winprint.

>

> HP's and a few others always hijack this processor and use there own

> print processor which I find to screws up even the simplest of things.

> Give it a shot and let me know how it goes.

>

> - Thee Chicago Wolf

>

Guest vtmhealy@gmail.com

Guest vtmhealy@gmail.com

Posted
Posted

Re: Spooler service stopping on Windows Server 2008 Terminal Serve

 

Re: Spooler service stopping on Windows Server 2008 Terminal Serve

 

On Sep 23, 9:22 am, Pacware <Pacw...@discussions.microsoft.com> wrote:

> I am having a similar issue. I have a customer running WindowsServer2008.

> They have two printers/copier/fax machines both Toshiba. They are connecting

> via a network Card. They are located in two seperate geographic locations.

> The remote location connects viaTerminalServices over a VPN. When they are

> connected andprinting. The print spooler service shuts down randomly. This

> only occurs while connected viaterminalServices. The main office has the

> same exact printer and works great. Please Help!!

>

> "Thee Chicago Wolf" wrote:

> > >I've recently run into an issue with a client who is running Windows

> > >Server2008 as aTerminalServer. What is occurring, is the print

> > >spooler service is stopping, with no errors or warnings. Restarting the

> > >spooler service allowsprintingto continue.

>

> > >The client is accessing a Foxpro based program, and we are using Remote

> > >Application for the remote users, rather than a full desktop. The

> > >serveris up-to-date on Windows updates.

>

> > >Other clients, connecting to an identicalTerminalServer, running the

> > >same application, in the same office, have no problems with the print

> > >spooler stopping.

>

> > >Any thoughts?

>

> > Whenever I hear of this issues onserver2003, I usually tell people

> > to check and see what the print processor is on the client andserver

> > side. Haven't tried things onServer2008 but I would imagine not much

> > has changed in MS land with this. Do a properties on the printer on

> > theserverside, click the Advanced tab, if there's a Print Processor

> > button click it, if this hasn't change since 2003serveryou'll likely

> > see Winprint and some other options as "Print Processor" options.

> > Check and make sure both client andserverare set to Winprint.

>

> > HP's and a few others always hijack this processor and use there own

> > print processor which I find to screws up even the simplest of things.

> > Give it a shot and let me know how it goes.

>

> > - Thee Chicago Wolf

 

A third party printing solution will probably address this issue.

Check out <a href="http://www.tricerat.com/screwdrivers/">ScrewDrivers

by triCerat. </a>

Guest Bruce Sanderson

Guest Bruce Sanderson

Posted
Posted

Re: Spooler service stopping on Windows Server 2008 Terminal Serve

 

Re: Spooler service stopping on Windows Server 2008 Terminal Serve

 

Printers and printer drivers are very idiosyncratic. Much depends exactly

on which printer, what version of what printer driver and whether the

printing is is direct (e.g. from the workstation computer via a TCP/IP port)

or via a print server (e.g. a printer object shared from a Windows 2003 or

2008 server).

 

I suggest you contatct the printer vendor (or the reseller that sold you the

printer) to find out if there is a printer driver specifically for Windows

Server 2008 for the particular print device and if it is supported under

Terminal Services or not.

 

--

Bruce Sanderson

http://members.shaw.ca/bsanders

 

It is perfectly useless to know the right answer to the wrong question.

 

 

 

"Pacware" <Pacware@discussions.microsoft.com> wrote in message

news:64C99AB4-32D1-4FBA-A3B2-F1F0297FAE12@microsoft.com...

>I am having a similar issue. I have a customer running Windows Server 2008.

> They have two printers/copier/fax machines both Toshiba. They are

> connecting

> via a network Card. They are located in two seperate geographic locations.

> The remote location connects via Terminal Services over a VPN. When they

> are

> connected and printing. The print spooler service shuts down randomly.

> This

> only occurs while connected via terminal Services. The main office has the

> same exact printer and works great. Please Help!!

>

> "Thee Chicago Wolf" wrote:

>

>> >I've recently run into an issue with a client who is running Windows

>> >Server 2008 as a Terminal Server. What is occurring, is the print

>> >spooler service is stopping, with no errors or warnings. Restarting the

>> >spooler service allows printing to continue.

>> >

>> >The client is accessing a Foxpro based program, and we are using Remote

>> >Application for the remote users, rather than a full desktop. The

>> >server is up-to-date on Windows updates.

>> >

>> >Other clients, connecting to an identical Terminal Server, running the

>> >same application, in the same office, have no problems with the print

>> >spooler stopping.

>> >

>> >Any thoughts?

>>

>> Whenever I hear of this issues on server 2003, I usually tell people

>> to check and see what the print processor is on the client and server

>> side. Haven't tried things on Server 2008 but I would imagine not much

>> has changed in MS land with this. Do a properties on the printer on

>> the server side, click the Advanced tab, if there's a Print Processor

>> button click it, if this hasn't change since 2003 server you'll likely

>> see Winprint and some other options as "Print Processor" options.

>> Check and make sure both client and server are set to Winprint.

>>

>> HP's and a few others always hijack this processor and use there own

>> print processor which I find to screws up even the simplest of things.

>> Give it a shot and let me know how it goes.

>>

>> - Thee Chicago Wolf

>>

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