PROBLEMS WITH XP HOME

[Guest Chazz]

Grateful for advice please.

I have Windows XP Home Edition 5.1 Service Pack 3 [according to about

windows].

I have a few problems which I think are related.

I use internet explorer 7 every now and again it crashes and an error

report is created.

I can not auto update windows at the moment.

I recently subscribed to a horse racing form service but I can not register

to receive it. I get error messages 2147024770 (8007007e)' Automation

error and Library can not be found. I believe files in system32 have become

corrupted. Dll files ?

[To get missing dll files a web site advised me to get them from my XP

installation disk but of course I get the you have a more recent version than

the CD message]

Unless there is a fix all I can do is reinstall Windows ?

[Guest Frank Saunders MS-MVP IE,OE/WM]

Re: PROBLEMS WITH XP HOME

 

"Chazz" <Chazz@discussions.microsoft.com> wrote in message

news:099FA307-0BFD-446D-A4AC-13615017FB3A@microsoft.com...

> Grateful for advice please.

> I have Windows XP Home Edition 5.1 Service Pack 3 [according to about

> windows].

> I have a few problems which I think are related.

> I use internet explorer 7 every now and again it crashes and an error

> report is created.

 

It would be nice to know the error message.

> I can not auto update windows at the moment.

 

What happens when you try?

> I recently subscribed to a horse racing form service but I can not

> register

> to receive it. I get error messages 2147024770 (8007007e)' Automation

> error and Library can not be found. I believe files in system32 have

> become

> corrupted. Dll files ?

> [To get missing dll files a web site advised me to get them from my XP

> installation disk but of course I get the you have a more recent version

> than

> the CD message]

> Unless there is a fix all I can do is reinstall Windows ?

>

 

Do a thorough check for malware, following all of the steps at one of these

Web pages.

Help with malware:

All MS-MVP Sites.

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://www.elephantboycomputers.com/page2.html#Removing_Malware

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/darnit.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

 

Unexplained computer behavior may be caused by deceptive software.

http://support.microsoft.com/kb/827315

 

So How Did I Get Infected Anyway?

For quite a few people it's by installing programs like Messenger Plus,

whose ads for malware don't identify the malware as such and try to convince

you that you owe it to the author. See also:

http://www.wilderssecurity.com/showthread.php?t=27971

Don't ever do a "default" install of anything. Always choose Custom and see

what else is being carried along. Don't install any extras you're not sure

of.

 

--

Frank Saunders MS-MVP IE,OE/WM

Do not reply with email

[Guest Chazz]

Re: PROBLEMS WITH XP HOME

 

Thank you for your reply, I do not know how to copy error reports in full,

but the headings are now listed, which I hope is useful.

IE 7 frequently crashes and I get the error message –

AppName: iexplore.exe AppVer: 7.0.6000.16705 ModName: unknown

ModVer: 0.0.0.0 Offset: 017f1ecc

 

When I click on windows update an error message is created which is sent,

then IE is closed.

Error is headed -

 

AppName: iexplore.exe AppVer: 7.0.6000.16705 ModName: unknown

ModVer: 0.0.0.0 Offset: 016d1ecc

 

When I open the horse racing software I should be led to a form to confirm

my details to register the software, but the programme opens and I get an

error message – 2147319779(8002801d) Automation error library not registered.

I have the option of completing the registration form without opening the

main programme. When I complete the form I click send then get the same

error message - 2147319779(8002801d) Automation error library not

registered.

Grateful for any advice.

 

 

"Frank Saunders MS-MVP IE,OE/WM" wrote:

> "Chazz" <Chazz@discussions.microsoft.com> wrote in message

> news:099FA307-0BFD-446D-A4AC-13615017FB3A@microsoft.com...

> > Grateful for advice please.

> > I have Windows XP Home Edition 5.1 Service Pack 3 [according to about

> > windows].

> > I have a few problems which I think are related.

> > I use internet explorer 7 every now and again it crashes and an error

> > report is created.

>

> It would be nice to know the error message.

>

> > I can not auto update windows at the moment.

>

> What happens when you try?

>

> > I recently subscribed to a horse racing form service but I can not

> > register

> > to receive it. I get error messages 2147024770 (8007007e)' Automation

> > error and Library can not be found. I believe files in system32 have

> > become

> > corrupted. Dll files ?

> > [To get missing dll files a web site advised me to get them from my XP

> > installation disk but of course I get the you have a more recent version

> > than

> > the CD message]

> > Unless there is a fix all I can do is reinstall Windows ?

> >

>

> Do a thorough check for malware, following all of the steps at one of these

> Web pages.

> Help with malware:

> All MS-MVP Sites.

> http://aumha.org/a/parasite.htm

> http://aumha.org/a/quickfix.htm

> http://www.elephantboycomputers.com/page2.html#Removing_Malware

> http://mvps.org/winhelp2002/unwanted.htm

> http://inetexplorer.mvps.org/darnit.html

> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>

> Unexplained computer behavior may be caused by deceptive software.

> http://support.microsoft.com/kb/827315

>

> So How Did I Get Infected Anyway?

> For quite a few people it's by installing programs like Messenger Plus,

> whose ads for malware don't identify the malware as such and try to convince

> you that you owe it to the author. See also:

> http://www.wilderssecurity.com/showthread.php?t=27971

> Don't ever do a "default" install of anything. Always choose Custom and see

> what else is being carried along. Don't install any extras you're not sure

> of.

>

> --

> Frank Saunders MS-MVP IE,OE/WM

> Do not reply with email

>