wetworks999 Posted December 18, 2011 Posted December 18, 2011 hello everyone im new to the forums and wandering if anybody can help me with this problem,,my first language is portugese so ill do my best with english,,,Anyway after I went from 4 gigs of ram to 8 gigs my computer will not boot and not even using the original ram is it booting ,,now im stuck cause it will not even boot from boot menu or the original windows 7 disc ,,,always shows the same error no matter how I try to boot and it will not reinstall windows 7 ,,it says the boot selection failed cause a required device is missing,,,and when I do a memtest it says I got corrupt memory ,,,so I dont know what to do now cause I cant system restore or boot from disk ,,only thing I could do is boot on safemode and the os loads then crashes,,,,please HELP! thanks. Quote
KenB Posted December 18, 2011 Posted December 18, 2011 Hi and welcome to ExTS Is this a desktop machine ? when I do a memtest it says I got corrupt memory This doesn't sound good. Is this with the original modules installed? Assuming that you have 1 set of good RAM...... Switch on and constantly tap DEL about once per second. ( if this doesn't work try F2 ) You need access to the BIOS. If neither works when you switch on watch the screen - it will say "To enter Setup press ****" This will take you into the BIOS You are looking for the Boot Sequence / Boot Order or similar. You need to make the DVD CDROM the first boot device. You will be prompted on screen how to move it ( usually with the + / - keys ) If you do move it remember to Save and Exit ( usually F10 - but again you will be prompted ). Try the disk again. You do not want to reinstall yet - look for Startup Repair option http://0.tqn.com/d/pcsupport/1/5/f/4/-/-/windows-7-startup-repair-4.jpg Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
wetworks999 Posted December 18, 2011 Author Posted December 18, 2011 its a desktop pc,,and when I do what you asked and it loads the windows files and then goes to the boot failed screen,,[ATTACH=CONFIG]632.vB5-legacyid=1321[/ATTACH][ATTACH=CONFIG]633.vB5-legacyid=1322[/ATTACH] Quote
wetworks999 Posted December 18, 2011 Author Posted December 18, 2011 oh yeah and its got the working ram installed so it should boot. Quote
KenB Posted December 18, 2011 Posted December 18, 2011 OK You have working RAM. Have you checked in the BIOS that the DVD CDROM drive is first in the Boot Order? It needs to be. The instructions on screen ( your attachment ) are showing what I suggested in my first post. Can you get this far? What happens with the system now assuming that the BIOS is set correctly ? Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
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