Help! need to idetify virus/trojan before computer gets worse?

[sfombom]

Alright the computer is doing all of the following:

-Shuts down frequently by itself, then restarts

-when starting up keyboard is disabled so safe mode can ot be used

-Once loggied into accout, a window pops up stating that windows had a serious problem

-Another window pops up stating that windows ist working properly and needs to be restarted

+Both windows have no "X" to exit out of the pop up, must either press "Do not send" or "Send Information"

-Along with that another pop up comes up stating that a "watson" program is not working properly, gives me the same choices

-When trying to open up my virus'malware protection program I get the same exact message as the others, or it simply freezes up the computer for a few minutes then resumes as if nothing had ever happened

-If i try to start new command with task manager, for instanve my webroot protection program, i get another error message and it shuts down

-I've tried opening up control panel to see if i could tweak something but it refuses to pop up

-Lastly msn wont work properly

....then computer shuts off and whole process starts over again....

i'm not a computer wiz as you can tell hahaha, however i still need to identify the problem so i can make a better attempt at taking out the problem

 

Thanks

[KenB]

Hi and welcome to ExTS

 

Try this:

Start ....type in .....cmd ....... ( do not hit ENTER yet )

Right click on the "cmd" that shows top left of screen > Run as Administrator

At the command prompt type .........sfc /scannow ...........ENTER ( there is a space after SFC )

 

System File Checker will inspect all System Files and replace / repair any damaged ones.

The SFC will take some time to scan.

You should see something like this:

[Starbuck]

I'll just make a reply here so that i get a notification of any replies.

If the sfc /scannow process doesn't work, we'll look at other alternatives.