Does XP need another patch for this??

[Guest Paul]

Hi all,

 

I'm not too sure if Avast (ashserv.exe) , is causing this prob, but it

happens sometimes, when I open some folders in my computer (XP x32 SP3).

 

The error in event viewer is the same as this

 

http://support.microsoft.com/kb/891608

 

However, as above, I'm not using the OS's on this site

 

The above site points to this

 

http://support.microsoft.com/kb/841356/

 

Which obviously I dont need (and it probably wont work)

since its only for SP1.

 

I'm also getting this error

 

Windows cannot unload your classes registry file - it is still in use by

other applications or services. The file will be unloaded when it is no

longer in use.

 

I see Uphclean (User Profile Hive Cleanup service) is meant to fix this, but

this is installed. So, why would this error appear now?

 

Any info appreciated

 

Thanx

[Guest Gerry]

Re: Does XP need another patch for this??

 

Paul

 

Can you please post the copies of the Error Reports from Event Viewer.

 

You can access Event Viewer by selecting Start, Control Panel,

Administrative Tools, and Event Viewer. When researching the meaning

of the error, information regarding Event ID, Source and Description

are important.

 

A tip for posting copies of Error Reports! Run Event Viewer and double

click on the error you want to copy. In the window, which appears is a

button resembling two pages. Click the button and close Event

Viewer.Now start your message (email) and do a paste into the body of

the message. Make sure this is the first paste after exiting from

Event Viewer.

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

Paul wrote:

> Hi all,

>

> I'm not too sure if Avast (ashserv.exe) , is causing this prob, but it

> happens sometimes, when I open some folders in my computer (XP x32

> SP3).

> The error in event viewer is the same as this

>

> http://support.microsoft.com/kb/891608

>

> However, as above, I'm not using the OS's on this site

>

> The above site points to this

>

> http://support.microsoft.com/kb/841356/

>

> Which obviously I dont need (and it probably wont work)

> since its only for SP1.

>

> I'm also getting this error

>

> Windows cannot unload your classes registry file - it is still in use

> by other applications or services. The file will be unloaded when it

> is no longer in use.

>

> I see Uphclean (User Profile Hive Cleanup service) is meant to fix

> this, but this is installed. So, why would this error appear now?

>

> Any info appreciated

>

> Thanx

[Guest PA Bear [MS MVP]]

Re: Does XP need another patch for this??

 

Did this behavior start only after you'd installed WinXP SP3?

 

Is the machine fully patched at Windows Update currently?

 

====================================

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

conjuction with some other utilities). HijackThis will NOT fix anything on

its own, but it will help you to both identify and remove any

hijackware/spyware with assistance from an expert. **Post your log to

http://aumha.net/viewforum.php?f=30,

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

Paul wrote:

> Hi all,

>

> I'm not too sure if Avast (ashserv.exe) , is causing this prob, but it

> happens sometimes, when I open some folders in my computer (XP x32 SP3).

>

> The error in event viewer is the same as this

>

> http://support.microsoft.com/kb/891608

>

> However, as above, I'm not using the OS's on this site

>

> The above site points to this

>

> http://support.microsoft.com/kb/841356/

>

> Which obviously I dont need (and it probably wont work)

> since its only for SP1.

>

> I'm also getting this error

>

> Windows cannot unload your classes registry file - it is still in use by

> other applications or services. The file will be unloaded when it is no

> longer in use.

>

> I see Uphclean (User Profile Hive Cleanup service) is meant to fix this,

> but

> this is installed. So, why would this error appear now?

>

> Any info appreciated

>

> Thanx

[Guest Paul]

Re: Does XP need another patch for this??

 

I'm using Avast, Trojan remover and Malwarebytes.

 

I'm positive, that I've got no malware/spyware/adware/trojans/viruses

 

It is fully patched and up to date PA

 

I think this behaviour has something to do with Avast

since its only happened (its the first time, I've seen the shell restarted

entry in event viewer), when I opened folders in my computer.

 

When it froze (I did notice ashserv was using 50% + CPU usage), I had to

kill the process, (my computer), thats when the error:

 

The shell stopped unexpectedly and Explorer.exe was restarted. appears in

event viewer

 

It didnt happen straight after SP3 was installed (I slipstreamed SP3). XP

has been installed for about 3-4 months now

 

Heres the Userenv entry

 

Event Type: Warning

Event Source: Userenv

Event Category: None

Event ID: 1524

Date: 8/16/2008

Time: 9:37:50 PM

User: SPEEDY\Paul

Computer: SPEEDY

Description:

Windows cannot unload your classes registry file - it is still in use by

other applications or services. The file will be unloaded when it is no

longer in use.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

 

I'll have to wait for it to happen again (For my computer to freeze again).

So I can post the 1002 error log

 

Thanx

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:ea11QkIAJHA.3556@TK2MSFTNGP02.phx.gbl...

> Did this behavior start only after you'd installed WinXP SP3?

>

> Is the machine fully patched at Windows Update currently?

>

> ====================================

>

> Unexplained computer behavior may be caused by deceptive software

> http://support.microsoft.com/kb/827315

>

> Run a /thorough/ check for hijackware, including posting your hijackthis

> log to an appropriate forum.

>

> Checking for/Help with Hijackware

> http://aumha.org/a/parasite.htm

> http://aumha.org/a/quickfix.htm

> http://aumha.net/viewtopic.php?t=5878

> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

> http://mvps.org/winhelp2002/unwanted.htm

> http://inetexplorer.mvps.org/data/prevention.htm

> http://inetexplorer.mvps.org/tshoot.html

> http://www.mvps.org/sramesh2k/Malware_Defence.htm

> http://defendingyourmachine2.blogspot.com/

> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>

> When all else fails, HijackThis v2.0.2

> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use

> (in conjuction with some other utilities). HijackThis will NOT fix

> anything on its own, but it will help you to both identify and remove any

> hijackware/spyware with assistance from an expert. **Post your log to

> http://aumha.net/viewforum.php?f=30,

> http://forums.spybot.info/forumdisplay.php?f=22,

> http://castlecops.com/forum67.html, or other appropriate forums for review

> by an expert in such matters, not here.**

>

> If the procedures look too complex - and there is no shame in admitting

> this isn't your cup of tea - take the machine to a local, reputable and

> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

>

> Paul wrote:

>> Hi all,

>>

>> I'm not too sure if Avast (ashserv.exe) , is causing this prob, but it

>> happens sometimes, when I open some folders in my computer (XP x32 SP3).

>>

>> The error in event viewer is the same as this

>>

>> http://support.microsoft.com/kb/891608

>>

>> However, as above, I'm not using the OS's on this site

>>

>> The above site points to this

>>

>> http://support.microsoft.com/kb/841356/

>>

>> Which obviously I dont need (and it probably wont work)

>> since its only for SP1.

>>

>> I'm also getting this error

>>

>> Windows cannot unload your classes registry file - it is still in use by

>> other applications or services. The file will be unloaded when it is no

>> longer in use.

>>

>> I see Uphclean (User Profile Hive Cleanup service) is meant to fix this,

>> but

>> this is installed. So, why would this error appear now?

>>

>> Any info appreciated

>>

>> Thanx

>

[Guest Paul]

Re: Does XP need another patch for this??

 

One thing I forgot to mention is, it has happened more than once, and

previously, when I killed explorer's process everything disappeared.

 

The icons on the taskbar, and the desktop icons disappeared, and they didnt

come back.

 

I had to reboot to fix it

 

"Paul" <noone@home.com> wrote in message news:48a89948$1@news01.wxnz.net...

> I'm using Avast, Trojan remover and Malwarebytes.

>

> I'm positive, that I've got no malware/spyware/adware/trojans/viruses

>

> It is fully patched and up to date PA

>

> I think this behaviour has something to do with Avast

> since its only happened (its the first time, I've seen the shell restarted

> entry in event viewer), when I opened folders in my computer.

>

> When it froze (I did notice ashserv was using 50% + CPU usage), I had to

> kill the process, (my computer), thats when the error:

>

> The shell stopped unexpectedly and Explorer.exe was restarted. appears in

> event viewer

>

> It didnt happen straight after SP3 was installed (I slipstreamed SP3). XP

> has been installed for about 3-4 months now

>

> Heres the Userenv entry

>

> Event Type: Warning

> Event Source: Userenv

> Event Category: None

> Event ID: 1524

> Date: 8/16/2008

> Time: 9:37:50 PM

> User: SPEEDY\Paul

> Computer: SPEEDY

> Description:

> Windows cannot unload your classes registry file - it is still in use by

> other applications or services. The file will be unloaded when it is no

> longer in use.

>

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

>

> I'll have to wait for it to happen again (For my computer to freeze

> again). So I can post the 1002 error log

>

> Thanx

>

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> news:ea11QkIAJHA.3556@TK2MSFTNGP02.phx.gbl...

>> Did this behavior start only after you'd installed WinXP SP3?

>>

>> Is the machine fully patched at Windows Update currently?

>>

>> ====================================

>>

>> Unexplained computer behavior may be caused by deceptive software

>> http://support.microsoft.com/kb/827315

>>

>> Run a /thorough/ check for hijackware, including posting your hijackthis

>> log to an appropriate forum.

>>

>> Checking for/Help with Hijackware

>> http://aumha.org/a/parasite.htm

>> http://aumha.org/a/quickfix.htm

>> http://aumha.net/viewtopic.php?t=5878

>> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

>> http://mvps.org/winhelp2002/unwanted.htm

>> http://inetexplorer.mvps.org/data/prevention.htm

>> http://inetexplorer.mvps.org/tshoot.html

>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>> http://defendingyourmachine2.blogspot.com/

>> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>>

>> When all else fails, HijackThis v2.0.2

>> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use

>> (in conjuction with some other utilities). HijackThis will NOT fix

>> anything on its own, but it will help you to both identify and remove any

>> hijackware/spyware with assistance from an expert. **Post your log to

>> http://aumha.net/viewforum.php?f=30,

>> http://forums.spybot.info/forumdisplay.php?f=22,

>> http://castlecops.com/forum67.html, or other appropriate forums for

>> review by an expert in such matters, not here.**

>>

>> If the procedures look too complex - and there is no shame in admitting

>> this isn't your cup of tea - take the machine to a local, reputable and

>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair

>> shop.

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>>

>> Paul wrote:

>>> Hi all,

>>>

>>> I'm not too sure if Avast (ashserv.exe) , is causing this prob, but it

>>> happens sometimes, when I open some folders in my computer (XP x32 SP3).

>>>

>>> The error in event viewer is the same as this

>>>

>>> http://support.microsoft.com/kb/891608

>>>

>>> However, as above, I'm not using the OS's on this site

>>>

>>> The above site points to this

>>>

>>> http://support.microsoft.com/kb/841356/

>>>

>>> Which obviously I dont need (and it probably wont work)

>>> since its only for SP1.

>>>

>>> I'm also getting this error

>>>

>>> Windows cannot unload your classes registry file - it is still in use by

>>> other applications or services. The file will be unloaded when it is no

>>> longer in use.

>>>

>>> I see Uphclean (User Profile Hive Cleanup service) is meant to fix this,

>>> but

>>> this is installed. So, why would this error appear now?

>>>

>>> Any info appreciated

>>>

>>> Thanx

>>

>

>