Print Management and missing domain controller

[Guest Lasse]

Hi

 

I don't quit know how to explain my problem, but here goes :-)

 

We/I use Server 2003 R2 and print management to manage the company printers.

 

We deploy all printers through Print Management. As far as I can understand

Print Management actually checks for printer changes at every login, if a

printer has been removed from Print Management it removes it when the user

logs in.

 

My problem is that sometimes some of our users loses all the printers, if I

check the log from Print Management I can see that all the printers have been

removed because it couldn't find the domain controller, when this happens the

users default printer is changed to a local printer, for example Microsoft

Document Writer.

The part about not finding the domain controller is a bit strange because

the users get the login script without any problems, it only the Print

Management that fails.

 

This is what ppcUser.log tells me:

.... Failed to get the user GPOs.

.... No Deployed Printer Connection settings were found in Active Directory.

 

/Lasse

[Guest Alan Morris [MSFT]]

Re: Print Management and missing domain controller

 

If you have Fast Logon Optimization enabled, disable it and verify this

configuration addresses the issue.

 

 

http://support.microsoft.com/kb/831998/en-us

 

--

Alan Morris

Windows Printing Team

Search the Microsoft Knowledge Base here:

http://support.microsoft.com/search/?adv=1

 

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"Lasse" <Lasse@discussions.microsoft.com> wrote in message

news:53D16331-448D-4080-ACB0-A34F1BFD9F26@microsoft.com...

> Hi

>

> I don't quit know how to explain my problem, but here goes :-)

>

> We/I use Server 2003 R2 and print management to manage the company

> printers.

>

> We deploy all printers through Print Management. As far as I can

> understand

> Print Management actually checks for printer changes at every login, if a

> printer has been removed from Print Management it removes it when the user

> logs in.

>

> My problem is that sometimes some of our users loses all the printers, if

> I

> check the log from Print Management I can see that all the printers have

> been

> removed because it couldn't find the domain controller, when this happens

> the

> users default printer is changed to a local printer, for example Microsoft

> Document Writer.

> The part about not finding the domain controller is a bit strange because

> the users get the login script without any problems, it only the Print

> Management that fails.

>

> This is what ppcUser.log tells me:

> ... Failed to get the user GPOs.

> ... No Deployed Printer Connection settings were found in Active

> Directory.

>

> /Lasse