Guest Mike Posted August 18, 2008 Posted August 18, 2008 I have a user with a Dell 922 AIO printer connected to his XP Pro laptop via USB cable. I have installed the printer on the TS (Win2k), but when he prints over a TS connection, I get the progress bar, but nothing prints out. I get the following in the event viewer on the TS: The document Test Page owned by charlie failed to print on printer Dell 922. Data type: LEMF. Size of the spool file in bytes: 614819. Number of bytes printed: 614819. Total number of pages in the document: 1. Number of pages printed: 0. Client machine: \\Win2kremote. Win32 error code returned by the print processor: 183. When trying to print a test page, nothing comes out & I get this message: Document 2, Test Page owned by Administrator was printed on Dell 922/CHARLIE/Session 26 via port TS001. Size in bytes: 44896; pages printed: 1 Any suggestions? -- "The very existence of flame-throwers, proves that some time, somewhere, someone said to themselves, `You know, I want to set those people over there on fire, I'm just not close enough to get the job done.'"
Guest Jeff Pitsch Posted August 18, 2008 Posted August 18, 2008 Re: TS Printing problems... Probably a bad print driver. Did you test this before putting into production? My guess would be you need to redirect to a known good print driver: http://support.microsoft.com/?kbid=239088 -- Jeff Pitsch Microsoft MVP - Terminal Services "Mike" <mikey117@hotmail.com> wrote in message news:u$elmDVAJHA.4064@TK2MSFTNGP02.phx.gbl... >I have a user with a Dell 922 AIO printer connected to his XP Pro laptop >via USB cable. > I have installed the printer on the TS (Win2k), but when he prints over a > TS connection, I get the progress bar, but nothing prints out. > I get the following in the event viewer on the TS: > The document Test Page owned by charlie failed to print on printer Dell > 922. Data type: LEMF. Size of the spool file in bytes: 614819. Number of > bytes printed: 614819. Total number of pages in the document: 1. Number of > pages printed: 0. Client machine: \\Win2kremote. Win32 error code returned > by the print processor: 183. > > When trying to print a test page, nothing comes out & I get this message: > Document 2, Test Page owned by Administrator was printed on Dell > 922/CHARLIE/Session 26 via port TS001. Size in bytes: 44896; pages > printed: 1 > > Any suggestions? > > -- > "The very existence of flame-throwers, proves that some time, somewhere, > someone said to themselves, `You know, I want to set those people over > there on fire, I'm just not close enough to get the job done.'" >
Guest Mike Posted August 18, 2008 Posted August 18, 2008 Re: TS Printing problems... In the Event Viewer, I am only seeing messages like "Printer Dell 922/CHARLIE/Session 24 was set." -- "The very existence of flame-throwers, proves that some time, somewhere, someone said to themselves, `You know, I want to set those people over there on fire, I'm just not close enough to get the job done.'" "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote in message news:uvVw7KVAJHA.464@TK2MSFTNGP02.phx.gbl... > Probably a bad print driver. Did you test this before putting into > production? My guess would be you need to redirect to a known good print > driver: http://support.microsoft.com/?kbid=239088 > Pitsch > Microsoft MVP - Terminal Services > > "Mike" <mikey117@hotmail.com> wrote in message > news:u$elmDVAJHA.4064@TK2MSFTNGP02.phx.gbl... >>I have a user with a Dell 922 AIO printer connected to his XP Pro laptop >>via USB cable. >> I have installed the printer on the TS (Win2k), but when he prints over a >> TS connection, I get the progress bar, but nothing prints out. >> I get the following in the event viewer on the TS: >> The document Test Page owned by charlie failed to print on printer Dell >> 922. Data type: LEMF. Size of the spool file in bytes: 614819. Number of >> bytes printed: 614819. Total number of pages in the document: 1. Number >> of pages printed: 0. Client machine: \\Win2kremote. Win32 error code >> returned by the print processor: 183. >> >> When trying to print a test page, nothing comes out & I get this message: >> Document 2, Test Page owned by Administrator was printed on Dell >> 922/CHARLIE/Session 26 via port TS001. Size in bytes: 44896; pages >> printed: 1 >> >> Any suggestions? >> >> -- >> "The very existence of flame-throwers, proves that some time, somewhere, >> someone said to themselves, `You know, I want to set those people over >> there on fire, I'm just not close enough to get the job done.'" >> > >
Guest Vera Noest [MVP] Posted August 18, 2008 Posted August 18, 2008 Re: TS Printing problems... Dell printers are notorious for being incompatible with TS. You'd better uninstall the driver completely, you're risking the stability of your TS. _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net ___ please respond in newsgroup, NOT by private email ___ "Mike" <mikey117@hotmail.com> wrote on 18 aug 2008 in microsoft.public.windows.terminal_services: > In the Event Viewer, I am only seeing messages like "Printer Dell > 922/CHARLIE/Session 24 was set."
Guest Mike Posted August 19, 2008 Posted August 19, 2008 Re: TS Printing problems... Ok, but any suggestions for my guy who can't print? "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message news:Xns9AFED756EAFBDveranoesthemutforsse@207.46.248.16... > Dell printers are notorious for being incompatible with TS. > You'd better uninstall the driver completely, you're risking the > stability of your TS. > > _________________________________________________________ > Vera Noest > MCSE, CCEA, Microsoft MVP - Terminal Server > TS troubleshooting: http://ts.veranoest.net > ___ please respond in newsgroup, NOT by private email ___ > > "Mike" <mikey117@hotmail.com> wrote on 18 aug 2008 in > microsoft.public.windows.terminal_services: > >> In the Event Viewer, I am only seeing messages like "Printer Dell >> 922/CHARLIE/Session 24 was set."
Guest Jeff Pitsch Posted August 19, 2008 Posted August 19, 2008 Re: TS Printing problems... yes, my suggestion of finding a good print driver that works and use the article to redirect it that driver on the server. -- Jeff Pitsch Microsoft MVP - Terminal Services "Mike" <mikey117@hotmail.com> wrote in message news:OUXwkPbAJHA.5884@TK2MSFTNGP04.phx.gbl... > Ok, but any suggestions for my guy who can't print? > > "Vera Noest [MVP]" <vera.noest@remove-this.hem.utfors.se> wrote in message > news:Xns9AFED756EAFBDveranoesthemutforsse@207.46.248.16... >> Dell printers are notorious for being incompatible with TS. >> You'd better uninstall the driver completely, you're risking the >> stability of your TS. >> >> _________________________________________________________ >> Vera Noest >> MCSE, CCEA, Microsoft MVP - Terminal Server >> TS troubleshooting: http://ts.veranoest.net >> ___ please respond in newsgroup, NOT by private email ___ >> >> "Mike" <mikey117@hotmail.com> wrote on 18 aug 2008 in >> microsoft.public.windows.terminal_services: >> >>> In the Event Viewer, I am only seeing messages like "Printer Dell >>> 922/CHARLIE/Session 24 was set." > >
Guest Vera Noest [MVP] Posted August 19, 2008 Posted August 19, 2008 Re: TS Printing problems... Dell printers are in reality Lexmark printers, so you could try to start with a Lexamrk driver which comes with the OS. _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net *----------- Please reply in newsgroup -------------* "Jeff Pitsch" <jeff@jeffpitschconsulting.com> wrote on 19 aug 2008: > yes, my suggestion of finding a good print driver that works and > use the article to redirect it that driver on the server.
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