games freezing

[suarezlfc]

hi guys im here looking some help,i have 2 pc games that keep freezing on me,they then make my computer restart,they seemed to have installed ok but once you play for about 5mins they just freeze and then the computer turns off and on does anyone have any idea why this is happening?

[Plastic Nev]

Hi, can you let us know as much as possible about the computer and its specifications, make model number or motherboard and graphics, also which games are they.

 

It sounds like they may be too intensive for your computer and maybe making it overheat or overload in some other way.

 

Nev.

[suarezlfc]

Hi, can you let us know as much as possible about the computer and its specifications, make model number or motherboard and graphics, also which games are they.

 

It sounds like they may be too intensive for your computer and maybe making it overheat or overload in some other way.

 

Nev.

 

i forgot to mention i am a complete novice when it comes to computers,so you will need to explain to me who i do things lol how do i find out the spec?

 

the games are art of murder (deadly secrets) and chronicles of mystery secret of the lost kingdom they are both hidden object games

[KenB]

System Requirements:

• OS: Windows XP/Vista
  
• CPU: 1.8 GHz
  
• RAM: 512 MB
  
• DirectX: 9.0
  
• Hard Drive: 293 MB
  

The above are the system specs for art of murder (deadly secrets)

They are very basic - I assume that your system complies ?

 

Right Click My Computer > Properties to find out how much RAM

 

Which Service Pack do you have ?

 

=============

Start > Run .....type in ......devmgmt.msc ...........ENTER

Click the + next to Display Adapters

What is listed?

 

=============

Start > Run .....type in ......dxdiag .....ENTER

What version of Direct X do you have?

 

=============

 

 

[suarezlfc]

System Requirements:

 

• OS: Windows XP/Vista
  
• CPU: 1.8 GHz
  
• RAM: 512 MB
  
• DirectX: 9.0
  
• Hard Drive: 293 MB
  

The above are the system specs for art of murder (deadly secrets)

They are very basic - I assume that your system complies ?

 

 

how do i find out what system i have

[suarezlfc]

Refresh screen Specifications Packard Bell NEC System Model: 00000000000000000000000 BIOS Version: Phoenix Technologies, LTD 20F Operating System Microsoft Windows XP Home Edition Version: 5.1.2600 Service Pack: 3.0 Location: C:\WINDOWS PID: 76477-OEM-0011903-00109 Hot Fix: KB982665 Memory (RAM) Capacity: 1 GB Processor Intel® Pentium® 4 CPU 3.06GHz Version: x86 Family 15 Model 4 Stepping 9 Speed: 3059 MHz General Computer Info System Name: SN049765120045 Domain: MSHOME Time Zone: GMT Standard Time Connection: Workstation (standalone) Proxy Server: does this help?

[KenB]

Our posts crossed - look at my last one :)

[suarezlfc]

sorry for late reply i wasnt well for a week or so there direct x= directx 9.0c (4.09.0000.0904)

 

display adapters=NVIDIA geforce 6200 le

[KenB]

Your system specs seem OK to run the game.

 

Nev may be right with his "overheating"

Download Speccy from here:

http://www.piriform.com/speccy

 

Play the game and take a note of the temperatures before it crashes.

Let us know what they are.

[suarezlfc]

ive run speccy,before game has run motherboard is 48c graphics 110c and hard drives 40c

[Armageddon]

Graphics running at 110c is very very hot , could you run speccy again just while doing normal everyday computing ?

[KenB]

Is this a laptop or desktop machine?

[suarezlfc]

its just a normal desktop computer,i tried playing the game again but it froze yet again

[suarezlfc]

ive just turned computer back on after game freezing,ive ran speccy again motherboard 46c graphics 104c and hard drives 36c

[KenB]

104C is still hot.

 

Switch off at the wall but leave the plug in to maintain the earth connection to the m/board.

 

Take the side panel off. Inspect the inside of the case for dust.

Pay particular attention to the Video Card.

 

Do you have onboard video too? Another VGA socket at the back of the machine where you could plug in the monitor.

[suarezlfc]

i took the side of and gave it a quick vacuum and got rid of whta dust i could see,ran speccy again motherboard 35c graphics 80c but seems to be going up and hard drives 30c

[KenB]

Do you have onboard video too? Another VGA socket at the back of the machine where you could plug in the monitor.

You didn't answer this.

[suarezlfc]

im not sure if i have onboard video,and dont think i have another vga socket

[KenB]

If you have - then we can try that and eliminate the Video Card.

 

Failing that I can only suggest a replacement Video Card and hope that solves your problem.

 

You could try your card in another system - but if your card is damaged this may cause problems in the second PC.

[suarezlfc]

how do i find out if i have onboard video card? how much are they to replace? i play championship manager on my pc and it runs ok,dont understand why these other games wont run

[KenB]

how do i find out if i have onboard video card?

Take a look at the back of the machine where the monitor cable is connected.

 

If you have two sockets like this :

[ATTACH=CONFIG]647.vB5-legacyid=1361[/ATTACH]

 

One will probably be the onboard video. ( unless the Video Card has two outputs ).

[suarezlfc]

yes i have 2 sockets like that,do i need to change over the socket i am using?

[KenB]

Try the monitor in the other socket.

 

See what the results are using that one.

[suarezlfc]

i dont have a signal to my monitor when i change over the sockets

[KenB]

Put it back as before.

Boot up.

Start > Run .....type in ....devmgmt.msc .......ENTER

 

1. What is listed if you click on the + next to "Display Adapters" ?

 

2. Are there and yellow exclamation marks or red Xs ?