[Solved] Laptop won't start. Blue screen stop error.

[babyhornetdan]

It has come up with another site. Major Geeks.com, Is this the right one?

[babyhornetdan]

I get this site. Is this the right one? If so where do i go now?

 

http://majorgeeks.com/download.php?det=5756

[KenB]

MajorGeeks is a legitimate site - but my link goes directly to the MalwareBytes site.

 

This is a link direct to the Free Software - at MBAM

http://www.malwarebytes.org/products/malwarebytes_free

[babyhornetdan]

MajorGeeks is a legitimate site - but my link goes directly to the MalwareBytes site.

 

This is a link direct to the Free Software - at MBAM

http://www.malwarebytes.org/products/malwarebytes_free

 

I have opened your link, but it takes me to the Major Geeks site. It wont download anything.

[Plastic Nev]

If I can just pop in her without confusing the issue, on the Major Geeks site, right in the middle of the page is "Download Locations", with two links under that, click on the line "Download Locations" and the true download should start.

For what it's worth, when I click the download now on the Malwarebytes page, it sends me to a totally different mirror site. Namely "File Forum" strange or what?

 

Nev.

[KenB]

It is odd that you are being re-directed.

 

This is from the MajorGeeks site and should go direct to the download box.

Check that it is d/loading MBAM - it will say in the box.

http://majorgeeks.com/downloadget.php?id=5756&file=15&evp=693ee0b20204960edfd909666f809b26

[babyhornetdan]

If I can just pop in her without confusing the issue, on the Major Geeks site, right in the middle of the page is "Download Locations", with two links under that, click on the line "Download Locations" and the true download should start.

For what it's worth, when I click the download now on the Malwarebytes page, it sends me to a totally different mirror site. Namely "File Forum" strange or what?

 

Nev.

 

Thanks nev. Its strange lol.

[babyhornetdan]

It is odd that you are being re-directed.

 

This is from the MajorGeeks site and should go direct to the download box.

Check that it is d/loading MBAM - it will say in the box.

http://majorgeeks.com/downloadget.php?id=5756&file=15&evp=693ee0b20204960edfd909666f809b26

 

Thanks Ken. Nothing is easy with me and computers. You might have guessed by now.

[Plastic Nev]

Looks like Malwarebytes are now using external mirror sites rather than direct download from themselves, Ken and Dan.

 

Nev.

[babyhornetdan]

Downloaded and ready to go.

[KenB]

Have you installed it and updated it?

 

 

====================

 

You are right Nev - I got re-directed too !!

Starbuck may have an explanation.

[babyhornetdan]

Yup the lastest database is installed.

[KenB]

OK

 

Go to Computer > Right Click on the external drive

There will be an option to scan with Malwarebytes > click on this.

 

The MBAM box will pop up and the scan will begin.

 

This is just checking your drive so that nothing is transferred to your mum's drive if there is any malware on your drive.

[babyhornetdan]

Scanning now. Will post the results when they come through.

[KenB]

The scan may take some time :)

 

If it does find anything it will show in the log that will be produced in Notebook after the scan.

If there is anything there - copy the log and post it here.

[babyhornetdan]

Will do. Cheers for the patience. I know i can be hard work.

[KenB]

Cheers for the patience.

No problem at all.

If I can put up with Nev ,,,,,,,,,,,,,,,,,,,you are not a problem at all :)

[Plastic Nev]

Believe me he has to put up with a lot. LOL.

 

In fact it is much better this way, if you don't understand something, and ask, is much better than not understanding and going the wrong way, helping to get it right is why we are here.

 

Nev.

[babyhornetdan]

Thanks guys its good to know im not the worst. I love this site!! I will certainly make a donation when i get the laptop back up!!!

[Starbuck]

You are right Nev - I got re-directed too !!

Starbuck may have an explanation.

I'm sure this has to do with Malwarebytes site being blocked by some malware.

Clicking the main download takes you to one of the mirror sites (at random) so avoiding the program download being blocked.

The new Malwarebytes Chameleon technology gets Malwarebytes Anti-Malware running even when blocked by infection.

But it has to be downloaded first. (this is where the mirrors come in.)

[KenB]

Thanks Pete - I knew you would have an explanation.

 

babyhornetdan

 

I will pick this up later - off to bed now :)

 

If the scan comes up clear you could access the drive and take off any files / data that you need.

We will not be wiping the drive - but if you can access it then it is best you take off anything important.

 

If the scan DOES find anything at all then wait until we can look at the log.

[babyhornetdan]

Yeah, i went to bed at 2:00.

 

The scan stopped responding at about 1:00 so i left it alone but then had to close it down, i will re-attempt it when i get home from uni hopefully.

[babyhornetdan]

Scan complete and documents transferred.

 

Here are the results.

 

Malwarebytes Anti-Malware 1.60.0.1800

www.malwarebytes.org

 

 

Database version: v2012.01.09.08

 

 

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

Denise :: TOSHIBA-1 [administrator]

 

 

10/01/2012 16:30:49

mbam-log-2012-01-10 (16-30-49).txt

 

 

Scan type: Custom scan

Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM

Scan options disabled: Memory | Startup | Registry | Heuristics/Extra | P2P

Objects scanned: 102422

Time elapsed: 2 hour(s), 3 minute(s), 48 second(s)

 

 

Memory Processes Detected: 0

(No malicious items detected)

 

 

Memory Modules Detected: 0

(No malicious items detected)

 

 

Registry Keys Detected: 0

(No malicious items detected)

 

 

Registry Values Detected: 0

(No malicious items detected)

 

 

Registry Data Items Detected: 0

(No malicious items detected)

 

 

Folders Detected: 0

(No malicious items detected)

 

 

Files Detected: 0

(No malicious items detected)

 

 

(end)

Edited January 10, 2012 by babyhornetdan

[Starbuck]

Just one quick question:

 

Scan type: Custom scan

Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM

Scan options disabled: Memory | Startup | Registry | Heuristics/Extra | P2P

Why have these options been disabled?

With these disabled, MBAM won't be able to give a proper scan.

 

This is from my last scan:

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

[babyhornetdan]

Just one quick question:

 

 

Why have these options been disabled?

With these disabled, MBAM won't be able to give a proper scan.

 

This is from my last scan:

 

Might that be because I only set it to scan my hard drive not mums therefore the custom scan?