BSOD Stop 0x00000019

[Guest Eric]

I have been getting a BSOD with Stop 0x00000019 with the parameters of

(0x00000020,0xE38B5740,0xE38B5760,0x0C040201). I have not installed any new

hardware in the last 3 months and this has only started in the last week.

Any suggestions as to what is causing this??

 

Thanks

[Guest Rey Santos]

RE: BSOD Stop 0x00000019

 

Windows Driver Kit: Driver Development Tools

Bug Check 0x19: BAD_POOL_HEADER

http://msdn.microsoft.com/en-us/library/ms793223.aspx

 

If you have a Minidump file: Windows/Minidump/Mini082108-01.dmp, then you

can debug the system. Instruction here:

How to read the small memory dump files that Windows creates for debugging

http://support.microsoft.com/kb/315263

 

Use the !analyze -show (click on the blue text) command.

 

Look for the MODULE_NAME and IMAGE_NAME headings. This is the program that

caused the error. Sometimes when it's a device driver it means that that

device is causing the BSOD and by disabling it or updating the driver your

system will run stable. If you don't know what device that name relates to

then Google it.

--

Rey

 

 

"Eric" wrote:

> I have been getting a BSOD with Stop 0x00000019 with the parameters of

> (0x00000020,0xE38B5740,0xE38B5760,0x0C040201). I have not installed any new

> hardware in the last 3 months and this has only started in the last week.

> Any suggestions as to what is causing this??

>

> Thanks

[Guest Gerry]

Re: BSOD Stop 0x00000019

 

Eric

 

Does the computer boot? How often are these errors occuring? Do the

errors occur in safe mode as well as normal mode?

 

Background information on Stop Error message

http://msdn2.microsoft.com/en-us/library/ms793223.aspx

 

A pool header issue is a problem with Windows memory allocation. Device

driver issues are probably the msot common, but this can have diverse

causes including bad sectors or other disk write issues, and problems

with some routers. (By theory, RAM problems would be suspect for memory

pool issues, but I haven't been able to confirm this as a cause.)

Source: http://aumha.org/a/stop.htm

 

Are there any yellow question marks in Device Manager? Right click on

the My Computer icon on your Desktop and select Properties,

Hardware,Device Manager. If yes what is the Device Error code?

 

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What

drivers are listed as unsigned? Disregard those which are not checked.

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

 

 

Try running HD Tune(freeware).

 

Download and run it and see what it turns up.

http://www.hdtune.com/

 

Select the Info tabs and place the cursor on the drive under Drive

letter and then double click the two page icon ( copy to Clipboard )

and copy into a further message.

 

Select the Health tab and then double click the two page icon ( copy to

Clipboard ) and copy into a further message. Make sure you do a full

surface scan with HD Tune.

 

 

 

Eric wrote:

> I have been getting a BSOD with Stop 0x00000019 with the parameters of

> (0x00000020,0xE38B5740,0xE38B5760,0x0C040201). I have not installed

> any new hardware in the last 3 months and this has only started in

> the last week. Any suggestions as to what is causing this??

>

> Thanks