Guest Eric Posted August 21, 2008 Posted August 21, 2008 I have been getting a BSOD with Stop 0x00000019 with the parameters of (0x00000020,0xE38B5740,0xE38B5760,0x0C040201). I have not installed any new hardware in the last 3 months and this has only started in the last week. Any suggestions as to what is causing this?? Thanks
Guest Rey Santos Posted August 21, 2008 Posted August 21, 2008 RE: BSOD Stop 0x00000019 Windows Driver Kit: Driver Development Tools Bug Check 0x19: BAD_POOL_HEADER http://msdn.microsoft.com/en-us/library/ms793223.aspx If you have a Minidump file: Windows/Minidump/Mini082108-01.dmp, then you can debug the system. Instruction here: How to read the small memory dump files that Windows creates for debugging http://support.microsoft.com/kb/315263 Use the !analyze -show (click on the blue text) command. Look for the MODULE_NAME and IMAGE_NAME headings. This is the program that caused the error. Sometimes when it's a device driver it means that that device is causing the BSOD and by disabling it or updating the driver your system will run stable. If you don't know what device that name relates to then Google it. -- Rey "Eric" wrote: > I have been getting a BSOD with Stop 0x00000019 with the parameters of > (0x00000020,0xE38B5740,0xE38B5760,0x0C040201). I have not installed any new > hardware in the last 3 months and this has only started in the last week. > Any suggestions as to what is causing this?? > > Thanks
Guest Gerry Posted August 21, 2008 Posted August 21, 2008 Re: BSOD Stop 0x00000019 Eric Does the computer boot? How often are these errors occuring? Do the errors occur in safe mode as well as normal mode? Background information on Stop Error message http://msdn2.microsoft.com/en-us/library/ms793223.aspx A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the msot common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers. (By theory, RAM problems would be suspect for memory pool issues, but I haven't been able to confirm this as a cause.) Source: http://aumha.org/a/stop.htm Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Try Start, Run, type "sigverif.exe" without quotes and hit OK. What drivers are listed as unsigned? Disregard those which are not checked. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Try running HD Tune(freeware). Download and run it and see what it turns up. http://www.hdtune.com/ Select the Info tabs and place the cursor on the drive under Drive letter and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Select the Health tab and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Make sure you do a full surface scan with HD Tune. Eric wrote: > I have been getting a BSOD with Stop 0x00000019 with the parameters of > (0x00000020,0xE38B5740,0xE38B5760,0x0C040201). I have not installed > any new hardware in the last 3 months and this has only started in > the last week. Any suggestions as to what is causing this?? > > Thanks
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