Security Updates fail to install.

[Guest Ed Wood]

I posted the following message on the

microsoft.public.internetexplorer.security website on 8/1/08. That seems to

be the wrong website for the post. Here is the original post.

 

____________________________________________________________________

For several months now, I get a toolbar notice to install some updates to

Windows XP & IE.

 

I am running Windows XP Professional SP3, and IE 7.

 

The following security undates fail to install:

Cumulative Security update for Activex Killbits for Windows XP (KB950760)

Security Update ofr Windows XP (KB950762)

Cumulative Security Update for IE 7 for Windows XP (KB950759)

Security Update for Windows XP (KB951376)

 

If these updates are critical, how can I force them to install? If they are

not critical, how can I stop the update manager from constantly reminding me

that I need to install these updates? I don't want to turn off the automatic

updates, but I can't figure out how to remove this reminder. It is on the

taskbar, and on the shutdown window whenever I go to shut down my computer

from time to time.

 

Thanks for any help and suggestions anyone might have.

 

Ed Wood

__________________________________________________________________

 

I received a response to that original post from PA Bear, and followed his

suggestion found in White Paper #906602 - "How to troubleshoot common Windows

Update, Microsoft Update, and Windows Server Update Services installation

issues."

 

That did not solve the problem, and I still get the "Update failed" message,

along with the Yellow shield on my taskbar wanting me to install the updates.

 

Does anyone have any more suggestions on how to solve this problem?

 

Thanks,

[Guest PA Bear [MS MVP]]

Re: Security Updates fail to install.

 

[Crossposted to IE Security and Windows Update newsgroups.]

 

The correct newsgroup for Windows Update issues (as I pointed out in my

reply to your original thread) is microsoft.public.windowsupdate.

 

Your original thread in IE Security newsgroup:

http://groups.google.com/group/microsoft.public.internetexplorer.security/browse_frm/thread/b6c5b934f7ebd29b

 

Did you try KB943144?

> I received a response to that original post from PA Bear, and followed

> his

> suggestion found in [KB906602] - "How to troubleshoot common

> Windows Update, Microsoft Update, and Windows Server Update Services

> installation issues."

 

I also pointed you to the WindowsUpdate.log and

http://support.microsoft.com/kb/902093: Did you find any Errors in

WindowsUpdate.log associated with those failed updates?

 

I also pointed you to free support options

(https://support.microsoft.com/oas/default.aspx?gprid=6527): Did you open a

free support incident?

 

A boatload of updates were released on 12 Aug-08, one of which

replaces/supersedes KB950759 (released in Jun-08): Are you being offered

these updates now?

 

What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party firewall

(if any)? Were any of these applications running when you installed WinXP

SP3?

 

EDIT: In another thread in WinXP General

(http://groups.google.com/group/microsoft.public.windowsxp.general/browse_frm/thread/ffd2df033114a7fb),

you state that Norton 360 was recently installed. When (date) did you

install it? Did you upgrade to Norton 360 from an earlier version of a

Norton application (e.g., NAV 2004)?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Ed Wood wrote:

> I posted the following message on the

> microsoft.public.internetexplorer.security website on 8/1/08. That seems

> to

> be the wrong website for the post. Here is the original post.

>

> ____________________________________________________________________

> For several months now, I get a toolbar notice to install some updates to

> Windows XP & IE.

>

> I am running Windows XP Professional SP3, and IE 7.

>

> The following security undates fail to install:

> Cumulative Security update for Activex Killbits for Windows XP

> (KB950760)

> Security Update ofr Windows XP (KB950762)

> Cumulative Security Update for IE 7 for Windows XP (KB950759)

> Security Update for Windows XP (KB951376)

>

> If these updates are critical, how can I force them to install? If they

> are

> not critical, how can I stop the update manager from constantly reminding

> me

> that I need to install these updates? I don't want to turn off the

> automatic

> updates, but I can't figure out how to remove this reminder. It is on the

> taskbar, and on the shutdown window whenever I go to shut down my computer

> from time to time.

>

> Thanks for any help and suggestions anyone might have.

>

> Ed Wood

> __________________________________________________________________

>

> I received a response to that original post from PA Bear, and followed

> his

> suggestion found in White Paper #906602 - "How to troubleshoot common

> Windows Update, Microsoft Update, and Windows Server Update Services

> installation issues."

>

> That did not solve the problem, and I still get the "Update failed"

> message,

> along with the Yellow shield on my taskbar wanting me to install the

> updates.

>

> Does anyone have any more suggestions on how to solve this problem?

>

> Thanks,

[Guest Mick Murphy]

RE: Security Updates fail to install.

 

When you see the yellow icon iin the Taskbar, click on it, and select a

Custom install.

From the list of Updates, click on each one, and go to the MS Web Page which

is listed at the bottom of the description of the update.

 

Once there, click on the IT Pro link to get direct download of the Update

for your version of Windows.

Some are done a bit different to others; just read the wording properly.

--

Mick Murphy - Qld - Australia

 

 

"Ed Wood" wrote:

> I posted the following message on the

> microsoft.public.internetexplorer.security website on 8/1/08. That seems to

> be the wrong website for the post. Here is the original post.

>

> ____________________________________________________________________

> For several months now, I get a toolbar notice to install some updates to

> Windows XP & IE.

>

> I am running Windows XP Professional SP3, and IE 7.

>

> The following security undates fail to install:

> Cumulative Security update for Activex Killbits for Windows XP (KB950760)

> Security Update ofr Windows XP (KB950762)

> Cumulative Security Update for IE 7 for Windows XP (KB950759)

> Security Update for Windows XP (KB951376)

>

> If these updates are critical, how can I force them to install? If they are

> not critical, how can I stop the update manager from constantly reminding me

> that I need to install these updates? I don't want to turn off the automatic

> updates, but I can't figure out how to remove this reminder. It is on the

> taskbar, and on the shutdown window whenever I go to shut down my computer

> from time to time.

>

> Thanks for any help and suggestions anyone might have.

>

> Ed Wood

> __________________________________________________________________

>

> I received a response to that original post from PA Bear, and followed his

> suggestion found in White Paper #906602 - "How to troubleshoot common Windows

> Update, Microsoft Update, and Windows Server Update Services installation

> issues."

>

> That did not solve the problem, and I still get the "Update failed" message,

> along with the Yellow shield on my taskbar wanting me to install the updates.

>

> Does anyone have any more suggestions on how to solve this problem?

>

> Thanks,

>

>

>

[Guest Ed Wood]

RE: Security Updates fail to install.

 

 

Thanks to PA Bear and Mick Murphy for their suggestions on how to solve this

problem.

 

To PA Bear, I did not try every single thing you suggested, though I tried

most of them.

 

To Mick Murphy, I tried your suggestion about custom installation, and this

solved the problem with the installation. I will keep your suggestion on file

in case I have the same problem in the future.

 

Thanks, guys, for your great help!

 

Regards,

 

 

"Mick Murphy" wrote:

> When you see the yellow icon iin the Taskbar, click on it, and select a

> Custom install.

> From the list of Updates, click on each one, and go to the MS Web Page which

> is listed at the bottom of the description of the update.

>

> Once there, click on the IT Pro link to get direct download of the Update

> for your version of Windows.

> Some are done a bit different to others; just read the wording properly.

> --

> Mick Murphy - Qld - Australia

>

>

> "Ed Wood" wrote:

>

> > I posted the following message on the

> > microsoft.public.internetexplorer.security website on 8/1/08. That seems to

> > be the wrong website for the post. Here is the original post.

> >

> > ____________________________________________________________________

> > For several months now, I get a toolbar notice to install some updates to

> > Windows XP & IE.

> >

> > I am running Windows XP Professional SP3, and IE 7.

> >

> > The following security undates fail to install:

> > Cumulative Security update for Activex Killbits for Windows XP (KB950760)

> > Security Update ofr Windows XP (KB950762)

> > Cumulative Security Update for IE 7 for Windows XP (KB950759)

> > Security Update for Windows XP (KB951376)

> >

> > If these updates are critical, how can I force them to install? If they are

> > not critical, how can I stop the update manager from constantly reminding me

> > that I need to install these updates? I don't want to turn off the automatic

> > updates, but I can't figure out how to remove this reminder. It is on the

> > taskbar, and on the shutdown window whenever I go to shut down my computer

> > from time to time.

> >

> > Thanks for any help and suggestions anyone might have.

> >

> > Ed Wood

> > __________________________________________________________________

> >

> > I received a response to that original post from PA Bear, and followed his

> > suggestion found in White Paper #906602 - "How to troubleshoot common Windows

> > Update, Microsoft Update, and Windows Server Update Services installation

> > issues."

> >

> > That did not solve the problem, and I still get the "Update failed" message,

> > along with the Yellow shield on my taskbar wanting me to install the updates.

> >

> > Does anyone have any more suggestions on how to solve this problem?

> >

> > Thanks,

> >

> >

> >

[Guest PA Bear [MS MVP]]

Re: Security Updates fail to install.

 

YW & thanks for your feedback. However, I believe you'll run into this same

problem again and again (i.e., every Patch Tuesday) until you get the Norton

360 issues resolved.

 

cf.

http://groups.google.com/group/microsoft.public.windowsxp.general/msg/390a05932806beab

--

~PA Bear

 

 

Ed Wood wrote:

> Thanks to PA Bear and Mick Murphy for their suggestions on how to solve

> this

> problem.

>

> To PA Bear, I did not try every single thing you suggested, though I tried

> most of them.

>

> To Mick Murphy, I tried your suggestion about custom installation, and

> this

> solved the problem with the installation. I will keep your suggestion on

> file in case I have the same problem in the future.

>

> Thanks, guys, for your great help!

>

> Regards,

>

>

> "Mick Murphy" wrote:

>

>> When you see the yellow icon iin the Taskbar, click on it, and select a

>> Custom install.

>> From the list of Updates, click on each one, and go to the MS Web Page

>> which is listed at the bottom of the description of the update.

>>

>> Once there, click on the IT Pro link to get direct download of the Update

>> for your version of Windows.

>> Some are done a bit different to others; just read the wording properly.

>> --

>> Mick Murphy - Qld - Australia

>>

>>

>> "Ed Wood" wrote:

>>

>>> I posted the following message on the

>>> microsoft.public.internetexplorer.security website on 8/1/08. That seems

>>> to be the wrong website for the post. Here is the original post.

>>>

>>> ____________________________________________________________________

>>> For several months now, I get a toolbar notice to install some updates

>>> to

>>> Windows XP & IE.

>>>

>>> I am running Windows XP Professional SP3, and IE 7.

>>>

>>> The following security undates fail to install:

>>> Cumulative Security update for Activex Killbits for Windows XP

>>> (KB950760) Security Update ofr Windows XP (KB950762)

>>> Cumulative Security Update for IE 7 for Windows XP (KB950759)

>>> Security Update for Windows XP (KB951376)

>>>

>>> If these updates are critical, how can I force them to install? If they

>>> are not critical, how can I stop the update manager from constantly

>>> reminding me that I need to install these updates? I don't want to turn

>>> off the automatic updates, but I can't figure out how to remove this

>>> reminder. It is on the taskbar, and on the shutdown window whenever I go

>>> to shut down my computer from time to time.

>>>

>>> Thanks for any help and suggestions anyone might have.

>>>

>>> Ed Wood

>>> __________________________________________________________________

>>>

>>> I received a response to that original post from PA Bear, and followed

>>> his suggestion found in White Paper #906602 - "How to troubleshoot

>>> common

>>> Windows Update, Microsoft Update, and Windows Server Update Services

>>> installation issues."

>>>

>>> That did not solve the problem, and I still get the "Update failed"

>>> message, along with the Yellow shield on my taskbar wanting me to

>>> install

>>> the updates.

>>>

>>> Does anyone have any more suggestions on how to solve this problem?

>>>

>>> Thanks,

[Guest Ed Wood]

Re: Security Updates fail to install.

 

Ok, I will go back through your suggestions and work on completing each one

of them.

 

Thanks again for the help.

 

 

"PA Bear [MS MVP]" wrote:

> YW & thanks for your feedback. However, I believe you'll run into this same

> problem again and again (i.e., every Patch Tuesday) until you get the Norton

> 360 issues resolved.

>

> cf.

> http://groups.google.com/group/microsoft.public.windowsxp.general/msg/390a05932806beab

> --

> ~PA Bear

>

>

> Ed Wood wrote:

> > Thanks to PA Bear and Mick Murphy for their suggestions on how to solve

> > this

> > problem.

> >

> > To PA Bear, I did not try every single thing you suggested, though I tried

> > most of them.

> >

> > To Mick Murphy, I tried your suggestion about custom installation, and

> > this

> > solved the problem with the installation. I will keep your suggestion on

> > file in case I have the same problem in the future.

> >

> > Thanks, guys, for your great help!

> >

> > Regards,

> >

> >

> > "Mick Murphy" wrote:

> >

> >> When you see the yellow icon iin the Taskbar, click on it, and select a

> >> Custom install.

> >> From the list of Updates, click on each one, and go to the MS Web Page

> >> which is listed at the bottom of the description of the update.

> >>

> >> Once there, click on the IT Pro link to get direct download of the Update

> >> for your version of Windows.

> >> Some are done a bit different to others; just read the wording properly.

> >> --

> >> Mick Murphy - Qld - Australia

> >>

> >>

> >> "Ed Wood" wrote:

> >>

> >>> I posted the following message on the

> >>> microsoft.public.internetexplorer.security website on 8/1/08. That seems

> >>> to be the wrong website for the post. Here is the original post.

> >>>

> >>> ____________________________________________________________________

> >>> For several months now, I get a toolbar notice to install some updates

> >>> to

> >>> Windows XP & IE.

> >>>

> >>> I am running Windows XP Professional SP3, and IE 7.

> >>>

> >>> The following security undates fail to install:

> >>> Cumulative Security update for Activex Killbits for Windows XP

> >>> (KB950760) Security Update ofr Windows XP (KB950762)

> >>> Cumulative Security Update for IE 7 for Windows XP (KB950759)

> >>> Security Update for Windows XP (KB951376)

> >>>

> >>> If these updates are critical, how can I force them to install? If they

> >>> are not critical, how can I stop the update manager from constantly

> >>> reminding me that I need to install these updates? I don't want to turn

> >>> off the automatic updates, but I can't figure out how to remove this

> >>> reminder. It is on the taskbar, and on the shutdown window whenever I go

> >>> to shut down my computer from time to time.

> >>>

> >>> Thanks for any help and suggestions anyone might have.

> >>>

> >>> Ed Wood

> >>> __________________________________________________________________

> >>>

> >>> I received a response to that original post from PA Bear, and followed

> >>> his suggestion found in White Paper #906602 - "How to troubleshoot

> >>> common

> >>> Windows Update, Microsoft Update, and Windows Server Update Services

> >>> installation issues."

> >>>

> >>> That did not solve the problem, and I still get the "Update failed"

> >>> message, along with the Yellow shield on my taskbar wanting me to

> >>> install

> >>> the updates.

> >>>

> >>> Does anyone have any more suggestions on how to solve this problem?

> >>>

> >>> Thanks,

>

>