TS W2K3 Registration Expired

[Guest jremmc]

We purchased W2K3 TS with 10 TS CALs in January 2006. Aren't these permanent

and why would our registration expire? (That's the message I got in TS

Licensing app when walking thru the licensing wizard after wizard contacted

MS Activation Server -- I cancelled out since I obviously was surprised and

want to find out reason for expire and Help is no Help at all)

 

TS Licensing app shows the 10 CALs listed in the columns "Total" and

"Available" for "W2K3 TS Per User CAl Token" type "Retail Purchase"; however,

the "Issued" column shows "Not Applicable". And there's a "Temporary Licenses

for W2K3 TC Per Device CAL token" showing with nothing in the Total and

Available columns but 7 for Issued. I assume this screw up because

Registration has expired?

 

Thanks,

jremmc

[Guest Patrick Rouse]

RE: TS W2K3 Registration Expired

 

Per User TSCALs are not issued, so that part is normal. You may want to call

MSFT Clearinghouse about the license expiration message.

 

 

--

Patrick C. Rouse

Microsoft MVP - Terminal Server

SE, West Coast USA & Canada

Quest Software, Provision Networks Division

Virtual Client Solutions

http://www.provisionnetworks.com

 

 

"jremmc" wrote:

> We purchased W2K3 TS with 10 TS CALs in January 2006. Aren't these permanent

> and why would our registration expire? (That's the message I got in TS

> Licensing app when walking thru the licensing wizard after wizard contacted

> MS Activation Server -- I cancelled out since I obviously was surprised and

> want to find out reason for expire and Help is no Help at all)

>

> TS Licensing app shows the 10 CALs listed in the columns "Total" and

> "Available" for "W2K3 TS Per User CAl Token" type "Retail Purchase"; however,

> the "Issued" column shows "Not Applicable". And there's a "Temporary Licenses

> for W2K3 TC Per Device CAL token" showing with nothing in the Total and

> Available columns but 7 for Issued. I assume this screw up because

> Registration has expired?

>

> Thanks,

> jremmc

>

[Guest jremmc]

RE: TS W2K3 Registration Expired

 

Thanks Patrick. I will call for sure.

 

"Patrick Rouse" wrote:

> Per User TSCALs are not issued, so that part is normal. You may want to call

> MSFT Clearinghouse about the license expiration message.

>

>

> --

> Patrick C. Rouse

> Microsoft MVP - Terminal Server

> SE, West Coast USA & Canada

> Quest Software, Provision Networks Division

> Virtual Client Solutions

> http://www.provisionnetworks.com

>

>

> "jremmc" wrote:

>

> > We purchased W2K3 TS with 10 TS CALs in January 2006. Aren't these permanent

> > and why would our registration expire? (That's the message I got in TS

> > Licensing app when walking thru the licensing wizard after wizard contacted

> > MS Activation Server -- I cancelled out since I obviously was surprised and

> > want to find out reason for expire and Help is no Help at all)

> >

> > TS Licensing app shows the 10 CALs listed in the columns "Total" and

> > "Available" for "W2K3 TS Per User CAl Token" type "Retail Purchase"; however,

> > the "Issued" column shows "Not Applicable". And there's a "Temporary Licenses

> > for W2K3 TC Per Device CAL token" showing with nothing in the Total and

> > Available columns but 7 for Issued. I assume this screw up because

> > Registration has expired?

> >

> > Thanks,

> > jremmc

> >

[Guest Morgan che]

RE: TS W2K3 Registration Expired

 

Hi,

 

I would like you double-check that your TS is *still* in Per User licensing

mode. There is a bug in 2003, which makes it sometimes switch back

to Per Device mode. That would explain your situation. If this

turns out to be the problem, phone Microsoft support and ask for

this hotfix:

 

834651 - Terminal Services licensing mode changes from Per User or

from Per Device to an invalid value after you add or remove a

Windows component

http://support.microsoft.com/?kbid=834651

 

If this issue still persists, please also refer to Patrick suggestion.

 

Thanks.

 

 

Sincerely

Morgan Che

Microsoft Online Support

Microsoft Global Technical Support Center

 

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--->

--->We purchased W2K3 TS with 10 TS CALs in January 2006. Aren't these

permanent

--->and why would our registration expire? (That's the message I got in TS

--->Licensing app when walking thru the licensing wizard after wizard

contacted

--->MS Activation Server -- I cancelled out since I obviously was surprised

and

--->want to find out reason for expire and Help is no Help at all)

--->

--->TS Licensing app shows the 10 CALs listed in the columns "Total" and

--->"Available" for "W2K3 TS Per User CAl Token" type "Retail Purchase";

however,

--->the "Issued" column shows "Not Applicable". And there's a "Temporary

Licenses

--->for W2K3 TC Per Device CAL token" showing with nothing in the Total and

--->Available columns but 7 for Issued. I assume this screw up because

--->Registration has expired?

--->

--->Thanks,

--->jremmc

--->

--->