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Help debug BSOD on XP SP2


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Guest Gary Fritz
Posted

My old XP desktop started getting a BSOD just about the time I got a new

laptop. Which was good timing, but I've decided I need to figure out how

to resurrect the thing. I'm not having any luck tracking down the cause.

 

Symptoms: system powers up, goes through the Windows splash screen, then

BSOD's just before it would display the login page. BSOD says it is an

INTERNAL_POWER_ERROR, ***STOP: 000000A0 (0x00000101, 0x00000007,

0xBA517764, 0x00000000). (And naturally some of the later numbers change

each time.)

 

I can run the system in "safe mode with networking" but it's not usable

in that state.

 

Googling on INTERNAL_POWER_ERROR didn't get me any solutions.

 

I can't turn on minidumps because that requires the Alerter service, and

that won't run in Safe mode. Most of the other debugging techniques I

tried also wouldn't work in Safe mode.

 

I replaced the mobo battery -- no improvement.

 

I don't have a clean XP install CD so I can't do an in-place reinstall.

 

This is an eMachines T3512. See

http://www.emachines.com/support/product_support.html?

cat=Desktops&subcat=T%20Series&model=T3512 for product details.

 

Help???

Gary

  • Replies 4
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Posted

Re: Help debug BSOD on XP SP2

 

Wireless keyboard? If so, scroll down for suggestions:

 

http://communities.vmware.com/thread/85731;jsessionid=EE0B6D571357605CF439632455A3F3C0?tstart=0&start=0

 

And: http://support.microsoft.com/?kbid=314118

 

--

 

All the Best,

Kelly (MS-MVP/DTS&XP)

 

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

SupportSpace

http://www.supportspace.com/pages?aiu=kellyskorner

 

"Gary Fritz" <fritzxxx@xxxfrii.com> wrote in message

news:Xns9B0263C09339Ffritzfriicom@207.46.248.16...

> My old XP desktop started getting a BSOD just about the time I got a new

> laptop. Which was good timing, but I've decided I need to figure out how

> to resurrect the thing. I'm not having any luck tracking down the cause.

>

> Symptoms: system powers up, goes through the Windows splash screen, then

> BSOD's just before it would display the login page. BSOD says it is an

> INTERNAL_POWER_ERROR, ***STOP: 000000A0 (0x00000101, 0x00000007,

> 0xBA517764, 0x00000000). (And naturally some of the later numbers change

> each time.)

>

> I can run the system in "safe mode with networking" but it's not usable

> in that state.

>

> Googling on INTERNAL_POWER_ERROR didn't get me any solutions.

>

> I can't turn on minidumps because that requires the Alerter service, and

> that won't run in Safe mode. Most of the other debugging techniques I

> tried also wouldn't work in Safe mode.

>

> I replaced the mobo battery -- no improvement.

>

> I don't have a clean XP install CD so I can't do an in-place reinstall.

>

> This is an eMachines T3512. See

> http://www.emachines.com/support/product_support.html?

> cat=Desktops&subcat=T%20Series&model=T3512 for product details.

>

> Help???

> Gary

Guest Gary Fritz
Posted

Re: Help debug BSOD on XP SP2

 

Nope, USB. (Through a KVM but I doubt that's an issue.)

 

In fact I'm pretty sure it's not any periphs at all. I removed every

single peripheral and every PCI card, the CD burner, the keyboard and

mouse, even the monitor (!), and it still BSODs in normal mode. With

*nothing* but the mobo and C:.

 

Gary

 

"Kelly" <kelly@kelly.com> wrote:

> Wireless keyboard? If so, scroll down for suggestions:

>

> http://communities.vmware.com/thread/85731;jsessionid=EE0B6D571357605CF

> 439632455A3F3C0?tstart=0&start=0

>

> And: http://support.microsoft.com/?kbid=314118

>

Guest Unknown
Posted

Re: Help debug BSOD on XP SP2

 

Long shot but worth a try. Remove all but one module of memory. Then if

failure occurs swap module. Best bet is try

another power supply.

"Gary Fritz" <fritzxxx@xxxfrii.com> wrote in message

news:Xns9B03DA046337fritzfriicom@207.46.248.16...

> Nope, USB. (Through a KVM but I doubt that's an issue.)

>

> In fact I'm pretty sure it's not any periphs at all. I removed every

> single peripheral and every PCI card, the CD burner, the keyboard and

> mouse, even the monitor (!), and it still BSODs in normal mode. With

> *nothing* but the mobo and C:.

>

> Gary

>

> "Kelly" <kelly@kelly.com> wrote:

>

>> Wireless keyboard? If so, scroll down for suggestions:

>>

>> http://communities.vmware.com/thread/85731;jsessionid=EE0B6D571357605CF

>> 439632455A3F3C0?tstart=0&start=0

>>

>> And: http://support.microsoft.com/?kbid=314118

>>

>

Guest Gary Fritz
Posted

Re: Help debug BSOD on XP SP2

 

I isolated the problem. It was a VMware keyboard driver. See

http://communities.vmware.com/thread/85731

 

Most of the people in that thread had wireless bluetooth keyboards, and

could unplug them during bootup to avoid the problem. Unplugging

anything didn't help me. But the last post in that thread had a

solution: change the load order of keyboard drivers in a registry entry.

I made that simple change, and shazam! Everything is happy now.

 

Gary

 

 

"Unknown" <unknown@unknown.kom> wrote:

> Long shot but worth a try. Remove all but one module of memory. Then if

> failure occurs swap module. Best bet is try

> another power supply.

> "Gary Fritz" <fritzxxx@xxxfrii.com> wrote in message

> news:Xns9B03DA046337fritzfriicom@207.46.248.16...

>> Nope, USB. (Through a KVM but I doubt that's an issue.)

>>

>> In fact I'm pretty sure it's not any periphs at all. I removed every

>> single peripheral and every PCI card, the CD burner, the keyboard and

>> mouse, even the monitor (!), and it still BSODs in normal mode. With

>> *nothing* but the mobo and C:.

>>

>> Gary

>>

>> "Kelly" <kelly@kelly.com> wrote:

>>

>>> Wireless keyboard? If so, scroll down for suggestions:

>>>

>>>

http://communities.vmware.com/thread/85731;jsessionid=EE0B6D571357605CF

>>> 439632455A3F3C0?tstart=0&start=0

>>>

>>> And: http://support.microsoft.com/?kbid=314118

>>>

>>

>

>

>


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