I think SP3 broke my OE

[Guest dwaing]

After I installed SP3 on my SP Pro in my desktop my Outlook Express does not

connect to the servers and I get an error message.

Socket Error 10061 Error number 0x800CCC0E.

I used the Microsoft chat but the technician could not help me.

I googled the error and the suggestion was that two ports were closed; Port

25 and Port 110.

Any suggestions?

Earlier I installed SP3 on my laptop with no problem.

--

dwaing If you can read you can learn anything for there are those who are

smarter than you who can write, however not everyone who can write is smarter

than you.

[Guest PA Bear [MS MVP]]

Re: I think SP3 broke my OE

 

[X-post to OE General]

 

Troubleshooting error messages that you receive when you are using OL and OE

http://support.microsoft.com/kb/813514

 

Disable email scanning by your anti-virus application. It provides no

additional protection and even Symantec says it's not necessary:

 

<QP>

Disabling Email Scanning does not leave you unprotected against viruses that

are distributed as email attachments. Norton AntiVirus Auto-Protect scans

incoming files as they are saved to your hard drive, including email and

email attachments. Email Scanning is just another layer on top of this. To

make sure that Auto-Protect is providing the maximum protection, keep

Auto-Protect enabled and run LiveUpdate regularly to ensure that you have

the most recent virus definitions.

</QP>

http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

--

OE-specific newsgroup:

http://news://msnews.microsoft.com/microsoft.public.outlookexpress.general

 

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

 

 

dwaing wrote:

> After I installed SP3 on my SP Pro in my desktop my Outlook Express does

> not

> connect to the servers and I get an error message.

> Socket Error 10061 Error number 0x800CCC0E.

> I used the Microsoft chat but the technician could not help me.

> I googled the error and the suggestion was that two ports were closed;

> Port

> 25 and Port 110.

> Any suggestions?

> Earlier I installed SP3 on my laptop with no problem.