Guest OSProf Posted August 23, 2008 Posted August 23, 2008 As a result of perpetual blue screens, I needed to re-install Windows XP on my 3-year-old Dell from the manufacturer's installation CD. Previously, I had kept everything up to date with Windows updates. However, the re-installation caused Windows and Internet Explorer to revert to their old versions (IE 6 and SP2, without any of the security updates of the last three years). After installation, I tried to update to SP3; it downloaded the update successfully, but the installation failed. Therefore, I tried "Custom updates." It downloaded 96 updates successfully, including the IE7 installer, but none of them successfully installed. I uninstalled a bunch of software, including Norton Internet Security and Google Desktop, but this did not help. What should I do?
Guest Carey Frisch [MVP] Posted August 23, 2008 Posted August 23, 2008 Re: Windows update fails on old reinstall Automatic Updates and WindowsUpdate Reset tool http://www.codeplex.com/aureset -- Carey Frisch Microsoft MVP Windows Desktop Experience - Windows Vista Enthusiast --------------------------------------------------------------- "OSProf" <OSProf@discussions.microsoft.com> wrote in message news:E3D89555-E298-451B-A9F7-83488309BE0A@microsoft.com... As a result of perpetual blue screens, I needed to re-install Windows XP on my 3-year-old Dell from the manufacturer's installation CD. Previously, I had kept everything up to date with Windows updates. However, the re-installation caused Windows and Internet Explorer to revert to their old versions (IE 6 and SP2, without any of the security updates of the last three years). After installation, I tried to update to SP3; it downloaded the update successfully, but the installation failed. Therefore, I tried "Custom updates." It downloaded 96 updates successfully, including the IE7 installer, but none of them successfully installed. I uninstalled a bunch of software, including Norton Internet Security and Google Desktop, but this did not help. What should I do?
Guest Unknown Posted August 23, 2008 Posted August 23, 2008 Re: Windows update fails on old reinstall Whenever reinstalling Windows, disconnect all devices except keyboard, mouse, display and anything internal to the computer such as a CD.. "OSProf" <OSProf@discussions.microsoft.com> wrote in message news:E3D89555-E298-451B-A9F7-83488309BE0A@microsoft.com... > As a result of perpetual blue screens, I needed to re-install Windows XP > on > my 3-year-old Dell from the manufacturer's installation CD. > > Previously, I had kept everything up to date with Windows updates. > However, > the re-installation caused Windows and Internet Explorer to revert to > their > old versions (IE 6 and SP2, without any of the security updates of the > last > three years). After installation, I tried to update to SP3; it downloaded > the > update successfully, but the installation failed. > > Therefore, I tried "Custom updates." It downloaded 96 updates > successfully, > including the IE7 installer, but none of them successfully installed. I > uninstalled a bunch of software, including Norton Internet Security and > Google Desktop, but this did not help. > > What should I do? >
Guest PA Bear [MS MVP] Posted August 23, 2008 Posted August 23, 2008 Re: Windows update fails on old reinstall CrystalBall© sez... Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation http://support.microsoft.com/kb/943144 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ OSProf wrote: > As a result of perpetual blue screens, I needed to re-install Windows XP > on > my 3-year-old Dell from the manufacturer's installation CD. > > Previously, I had kept everything up to date with Windows updates. > However, > the re-installation caused Windows and Internet Explorer to revert to > their > old versions (IE 6 and SP2, without any of the security updates of the > last > three years). After installation, I tried to update to SP3; it downloaded > the update successfully, but the installation failed. > > Therefore, I tried "Custom updates." It downloaded 96 updates > successfully, > including the IE7 installer, but none of them successfully installed. I > uninstalled a bunch of software, including Norton Internet Security and > Google Desktop, but this did not help. > > What should I do?
Guest OSProf Posted August 23, 2008 Posted August 23, 2008 Re: Windows update fails on old reinstall Carey's link to the WindowsUpdate Reset tool did the trick. All is well now. OSProf "Carey Frisch [MVP]" wrote: > Automatic Updates and WindowsUpdate Reset tool > http://www.codeplex.com/aureset > > > -- > Carey Frisch > Microsoft MVP > Windows Desktop Experience - > Windows Vista Enthusiast > > --------------------------------------------------------------- > > "OSProf" <OSProf@discussions.microsoft.com> wrote in message news:E3D89555-E298-451B-A9F7-83488309BE0A@microsoft.com... > As a result of perpetual blue screens, I needed to re-install Windows XP on > my 3-year-old Dell from the manufacturer's installation CD. > > Previously, I had kept everything up to date with Windows updates. However, > the re-installation caused Windows and Internet Explorer to revert to their > old versions (IE 6 and SP2, without any of the security updates of the last > three years). After installation, I tried to update to SP3; it downloaded the > update successfully, but the installation failed. > > Therefore, I tried "Custom updates." It downloaded 96 updates successfully, > including the IE7 installer, but none of them successfully installed. I > uninstalled a bunch of software, including Norton Internet Security and > Google Desktop, but this did not help. > > What should I do? >
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